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361. AHRQ CAHPS Program: Addressing Emergining Needs for Patient Experience Measurement & Improvement webcast-GINSBERG (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-ginsburg.pdf
     January 01, 1995 - Introduction to CAHPS VI Caren Ginsberg, PhD Director, CAHPS & SOPS Programs, AHRQ AHRQ’s CAHPS … Department of Health and Human Services ► Since 1995, AHRQ’s CAHPS Program has advanced the science … • AHRQ is interested in updates to CAHPS Health Plan, CAHPS Clinician and Group surveys. 12 Area … Supporting dissemination and promotion activities of the CAHPS Program 16 http://www.ahrq.gov/cahps … /news-and-events/research-meetings Introduction to CAHPS VI AHRQ’s CAHPS® Program Background The

362. Understanding CAHPS® Surveys: A Primer for New Users Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-intro.pdf
     January 19, 2022 - Understanding CAHPS® Surveys: A Primer for New Users Webcast Understanding CAHPS® Surveys: A Primer … for New Users A Webcast Presented by the AHRQ CAHPS User Network January 19, 2022 1:00 – 2:00 pm ET … program • Define CAHPS surveys and their purpose • Describe how CAHPS surveys are developed and administered … • Review how CAHPS survey results can be used to improve patient experience • Provide answers to … your questions 5 Today’s Speakers • Caren Ginsberg, Ph.D., CPXP, Director CAHPS & SOPS, Center

363. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/Final_Using_the_CAHPS_Database_Webcast_Transcript.pdf
     January 01, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance Using the CAHPS … and the CAHPS Database. … CAHPS Clinician & Group Survey, or CG-CAHPS. … of CAHPS surveys. … So those data are not available for ACO CAHPS or the PQRS CAHPS Survey on the CAHPS Database Web site

364. Understanding CAHPS® Surveys: A Primer for New Users - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-intro.pdf
     January 22, 2020 - Understanding CAHPS® Surveys: A Primer for New Users - Intro Understanding CAHPS® Surveys: A Primer … for New Users A Webcast Presented by the AHRQ CAHPS User Network January 22, 2020 1:00 – 2:00 pm ET … box that opens Type question here 3 Today’s Speakers • Caren Ginsberg, Ph.D., CPXP, Director, CAHPS … Fry, Senior Study Director, Westat 4 Our Focus Today • Present a comprehensive overview of the CAHPS … program • Discuss what the CAHPS surveys are and what their purpose is • Describe how CAHPS surveys

365. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/2_Janice_Ricketts_slides_12-28.pdf
     January 01, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance CAHPS Database … Online Reporting System 12 CAHPS Database 13 • The CAHPS Database receives data voluntarily … through online Data Submission systems • Submission & Online Reporting Systems located on the CAHPS … respondents – Adult and Child Medicaid/CHIP, Medicare • CAHPS Clinician & Group Survey Database … Database Online Reporting System CAHPS Database Components of the CAHPS Database Online Reporting

366. Development of the CAHPS In-Center Hemodialysis Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/ich/develop-ich-survey/index.html
     June 01, 2019 - Development of the CAHPS In-Center Hemodialysis Survey Background In 2000, the U.S. … The development of this CAHPS survey involved several steps, including a review of existing surveys, … For the first time, development of a CAHPS survey was focused on a specific chronic disease population … In October 2003, the CAHPS Consortium submitted a  Feasibility Report  to CMS. … 10th National CAHPS User Group Meeting, CAHPS grantees and staff from the Centers for Medicare & Medicaid

367. Supplemental Interpreter Services Items for the CAHPS Health Plan Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/interpreter-hp-cahps-adult-spanish-2157-4b.pdf
     June 02, 2025 - Supplemental Interpreter Services Items for the CAHPS Health Plan Survey 12/1/2017 Page 1 Document … No. 2157-4b www.ahrq.gov/cahps Supplemental Items for the CAHPS® Health Plan Survey 5.0 … Topic: Interpreter Services Population Version: Adult Language: Spanish Users of the CAHPS® … Learn more about CAHPS supplemental items. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html CAHPS® Health Plan Survey 5.0 Supplemental

368. CAHPS Health Plan Survey Adult Medicaid Survey 5.1 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Adult_Med_Eng_HP51_2152a.pdf
     October 01, 2020 - CAHPS Health Plan Survey Adult Medicaid Survey 5.1 CAHPS Health Plan Survey Version: Adult Medicaid … Survey 5.1 Language: English Notes • Release of 5.1 version: The CAHPS team updated this survey … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/hp/index.html. … /cahps/surveys-guidance/item-sets/search.html. … ://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance

369. CAHPS Health Plan Survey Child Medicaid Survey 5.1 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
     October 01, 2020 - CAHPS Health Plan Survey Child Medicaid Survey 5.1 CAHPS Health Plan Survey Version: Child Medicaid … Survey 5.1 Language: English Notes • Release of 5.1 version: The CAHPS team updated this survey … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/hp/index.html. … /cahps/surveys-guidance/item-sets/search.html. … ://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance

370. CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
     October 30, 2020 - CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) CAHPS Clinician & Group Survey Version: Adult … The CAHPS team developed this version to support users in asking about all synchronous visits, including … Consortium or approved as a CAHPS survey … Learn more about this survey at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … 1 Male 2 Female CAHPS Clinician & Group Visit Adult Survey 4.0 (beta) 4 29.

371. How CAHPS Surveys Measure Patient Experience | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/podcasts/measure-patient-experience-podcast.html
     March 01, 2017 - How do CAHPS surveys measure patients’ experiences with their healthcare provider? … Let's talk about how CAHPS surveys get that kind of information. … principles for CAHPS survey design. … You can download and listen to a variety of podcasts about CAHPS on our Web site at  www.ahrq.gov/cahps … That’s www.a h r q.gov slash [/] c-a-h-p-s [ www.ahrq.gov/cahps ].

372. Supplemental Health Literacy Items for the CAHPS Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.pdf
     June 02, 2025 - Supplemental Health Literacy Items for the CAHPS Clinician & Group Survey 12/1/2017 Page 1 Document … No. 2357-3b www.ahrq.gov/cahps Supplemental Items for the CAHPS® Clinician & Group Survey … 3.0 Topic: Health Literacy Population Version: Adult Language: Spanish Users of the CAHPS® Clinician … Learn more about CAHPS supplemental items. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html CAHPS® Clinician & Group Survey 3.0

373. Supplemental Health Literacy Items for the CAHPS Health Plan Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/health-literacy-hp-cahps-adult-spanish-2157-3b.pdf
     June 02, 2025 - Supplemental Health Literacy Items for the CAHPS Health Plan Survey 12/1/2017 Page 1 Document No. … 2157-3b www.ahrq.gov/cahps Supplemental Items for the CAHPS® Health Plan Survey 5.0 … Topic: Health Literacy Population Version: Adult Language: Spanish Users of the CAHPS® Health Plan … Learn more about CAHPS supplemental items. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html CAHPS® Health Plan Survey 5.0 Supplemental

374. Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to Know - Brown (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/3-2023hcbs-survey-webcast-brown.pdf
     April 01, 2024 - Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to … Know - Brown Looking Forward: HCBS Quality Measures Alignment and HCBS CAHPS® Survey Melanie Brown … Development aligned with CAHPS 4. Frequency of use determined by survey sponsor 5. … :HCBS Quality Measures Alignment and HCBS CAHPS® Survey HCBS Quality Framework Programmatic aims .. … Survey Sample Design Other Important Considerations HCBS Quality Measure Set HCBS CAHPS Measures

375. CAHPS Child Hospital Survey-Using Data and New Narrative Items - Introduction (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-intro.pdf
     June 02, 2025 - CAHPS Child Hospital Survey-Using Data and New Narrative Items - Introduction The CAHPS Child Hospital … Using Database Results and New Narrative Items to Guide Improvement A Webinar Presented by the AHRQ CAHPS … Connection • Use Q&A: For Questions or Other Problems • Event Website: https://events.westat.com/cahps … Shaller, MPA Principal Shaller Consulting Group Moderator Jonathan Bakdash, PhD Social Science Analyst, CAHPS … Officer/SVP Boston Children’s Hospital Associate Professor, Harvard Medical School Teresa Dodson, MA CAHPS

376. Understanding CAHPS® Surveys: A Primer for New Users - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-closing.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Closing Using the Webcast Console to Submit … Question and Answer ► Select Q&A ► Type question in the box that opens Type question here 41 CAHPS … GovDelivery Listserv • Want to stay up-to-date on all things CAHPS? …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ 43 mailto:cahps1 … @westat.com https://www.ahrq.gov/cahps/index.html

377. Overview of the CAHPS Clinician & Group Visit Survey 4.0 (beta) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/overview-questionnaires-cg40-3350.pdf
     November 01, 2020 - Overview of the CAHPS Clinician & Group Visit Survey 4.0 (beta) Overview of the CAHPS Clinician & Group … Visit Survey 4.0 (beta) Document No. 3350 Page 1 CAHPS Clinician & Group Survey and Instructions … or approved as a CAHPS survey. … The CAHPS team recognized the Overview of the CAHPS Clinician & Group Visit Survey 4.0 (beta) Document … Overview of the CAHPS Clinician & Group Visit Survey 4.0 (beta) Document No. 3350 Page 4 CAHPS®

378. Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/dale_shaller_closing.pdf
     October 01, 2015 - Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans www.cahps.ahrq.gov … 35 http://www.cahpsdatabase.ahrq.gov/ www.cahps.ahrq.gov 2014 CAHPS Health Plan Survey Chartbook … 36 www.cahps.ahrq.gov CAHPS Database 2015 Schedule • Health Plan Database Submission & Reporting … Health Plan Survey Comparative Results 2014 CAHPS Health Plan Survey Chartbook CAHPS Database 2015 … Schedule CAHPS Health Plan Survey�Data Submission Site CAHPS E-mail Updates Thank You!

379. Introducing the CAHPS Outpatient Mental Health Survey Webcast - HARGRAVES (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/04-outpt-mhs-webcast-hargraves.pdf
     August 22, 2022 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - HARGRAVES The New CAHPS Outpatient … associated with mental health • 1 in 5 adults experience mental illness each year 16 Refinements of CAHPS … their medication and counseling systems 18 Some of the Major Changes between ECHO and the new CAHPS … Refinements of CAHPS Mental Health Care Surveys What did we learn? … Some of the Major Changes between ECHO and the new CAHPS Outpatient Mental Health Survey First Field

380. CAHPS® Moving Forward: Innovations in Tools and Research Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-cleary-slides.pdf
     March 01, 2010 - CAHPS® Moving Forward: Innovations in Tools and Research Webcast The Value and Impact of CAHPS Paul … Yale School of Public Health www.ahrq.gov/cahps Reported Patient Experiences are Related to other … Medical Care Research & Review. 71(5):522-54. 32 www.ahrq.gov/cahps Patient Experience and Patient … Can CAHPS Scores Be Improved? … Ambulatory Care Improvement Guide Can CAHPS Scores Be Improved?