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341. Patient Experience Measures from the CAHPS® Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/measures-child-hcahps-909.pdf
     March 20, 2017 - Patient Experience Measures from the CAHPS® Child Hospital Survey CAHPS® Child Hospital Survey and … for the CAHPS Child Hospital Survey • Sample Telephone Script for the CAHPS Child Hospital Survey … Survey Available for all CAHPS surveys: • Analyzing CAHPS Survey Data: Free programs for analyzing … https://www.ahrq.gov/cahps/index.html https://www.ahrq.gov/cahps/index.html mailto:cahps1@westat.com … Types of Measures Like all CAHPS surveys, the CAHPS Child Hospital Survey generates three types of

342. Patient Experience Measures from the CAHPS® Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
     March 20, 2017 - Patient Experience Measures from the CAHPS® Child Hospital Survey CAHPS® Child Hospital Survey and … for the CAHPS Child Hospital Survey • Sample Telephone Script for the CAHPS Child Hospital Survey … Survey Available for all CAHPS surveys: • Analyzing CAHPS Survey Data: Free programs for analyzing … https://www.ahrq.gov/cahps/index.html https://www.ahrq.gov/cahps/index.html mailto:cahps1@westat.com … Types of Measures Like all CAHPS surveys, the CAHPS Child Hospital Survey generates three types of

343. Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to Know - Opening (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/1-2023hcbs-survey-webcast-shaller.pdf
     June 06, 2024 - Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to … Know - Opening Participating in the 2023 CAHPS® Home and Community-Based Services (HCBS CAHPS) Survey … Database: What You Need to Know A Webcast Presented by the AHRQ CAHPS User Network June 6, 2024 … Survey ► HCBS CAHPS Database • Questions and Answers 4 Participating in the 2023 CAHPS® Home and … Community-Based Services (HCBS CAHPS) Survey Database: What You Need to Know Webcast Technical Info

344. Introducing the CAHPS Outpatient Mental Health Survey Webcast - INTRO (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/01-outpt-mhs-webcast-intro.pdf
     June 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - INTRO Introducing the CAHPS Outpatient … Mental Health Survey A Webinar Presented by the AHRQ CAHPS User Network Thursday, October 17 1:00 … connection • Use Q&A: For Questions and communication • Event Website: https://events.westat.com/cahps … Dean Emeritus Yale School of Public Health Moderator Jonathan Bakdash, PhD Social Science Analyst, CAHPS … ► Purpose ► Development • Field Testing the Survey • Questions and Answers 4 Introducing the CAHPS

345. Patient Experience Measures from the CAHPS Outpatient Mental Health Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/mhs/outpatient-mental-health-survey-measures.pdf
     June 02, 2025 - Patient Experience Measures from the CAHPS Outpatient Mental Health Survey Section 4: Patient Experience … Measures from the CAHPS Outpatient Mental Health Survey Page 10 Guidelines for Using the CAHPS … ® Outpatient Mental Health Survey Section 4: Patient Experience Measures from the CAHPS Outpatient … Learn more about CAHPS measures and reporting CAHPS survey results. … /consumer-reporting/index.html Section 4: Patient Experience Measures from the CAHPS Outpatient Mental

346. Health-Literacy-Hp-Cahps-Adult-Spanish-2157-3B (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/health-literacy-hp-cahps-adult-spanish-2157-3b.docx
     June 02, 2025 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy Population Version: Adult Supplemental … Items for the CAHPS® Health Plan Survey 5.0 Topic: Health Literacy Population Version: Adult Language … : Spanish Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in order … Learn more about CAHPS supplemental items. Questions Placement and Other Instructions P-HL1. … P-HL54 Must use P-HL53 if using this item 12/1/2017 Page 1 Document No. 2157-3b www.ahrq.gov/cahps

347. Health-Literacy-Cg-Cahps-Adult-Spanish-2357-3B (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.docx
     June 02, 2025 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Health Literacy Population Version: Adult … Supplemental Items for the CAHPS® Clinician & Group Survey 3.0 Topic: Health Literacy Population Version … : Adult Language: Spanish Users of the CAHPS® Clinician & Group Survey are free to incorporate supplemental … Learn more about CAHPS supplemental items. Questions Placement and Other Instructions C-HL1. … veces 4|_| Siempre After core question 17 12/1/2017 Page 1 Document No. 2357-3b www.ahrq.gov/cahps

348. About the CAHPS Patient-Centered Medical Home (PCMH) Item Set (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/about-pcmh-item-set-cg20.pdf
     May 22, 2014 - About the CAHPS Patient-Centered Medical Home (PCMH) Item Set CAHPS® Clinician & Group Surveys and … 1 What’s in the CAHPS PCMH Item Set? … Letters for the CAHPS Clinician & Group Surveys • Sample Telephone Script for the CAHPS Clinician … • CAHPS Analysis Program (SAS) • Preparing and Analyzing Data from the CAHPS Clinician & Group … What’s in the CAHPS PCMH Item Set?

349. Using CAHPS Clinician & Group Survey Data | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html
     December 01, 2023 - Using CAHPS Clinician & Group Survey Data Users of the Clinician & Group Survey include medical … CAHPS Ambulatory Care Improvement Guide The  CAHPS Ambulatory Care Improvement Guide  (PDF, 156 KB … Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores . … Aggregating and Analyzing CAHPS Clinician & Group Survey Results: A Decision Guide .  … How To Report Results of the CAHPS Clinician & Group Survey  (PDF, 971 KB).

350. HCBS CAHPS Survey Database: What You Need to Know - INTRO (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-intro.pdf
     May 18, 2023 - HCBS CAHPS Survey Database: What You Need to Know - INTRO Participating in the 2022 CAHPS® Home and … Community-Based Services (HCBS CAHPS) Survey Database: What You Need to Know A Webcast Presented … by the AHRQ CAHPS User Network May 18, 2023 12:30 – 1:30 pm ET 2 Webcast Technical Info • Audio … , MD • Kathleen Woodward, M.S.P.H., The Lewin Group, Falls Church, VA • Michael Corrothers, HCBS CAHPS … Survey ►HCBS CAHPS Database • Questions and Answers Participating in the 2022 CAHPS®Home and Community-Based

351. Introducing the CAHPS Outpatient Mental Health Survey Webcast - AHRQ (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-outpt-mhs-webcast-bakdash.pdf
     June 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - AHRQ AHRQ’S CAHPS PROGRAM Consumer … Health Plans • Health Plans • Dental Plans • Home and Community- Based Services 8 Uses for CAHPS … reporting Certification and recognition Value-based purchasing Health service research 9 AHRQ’S CAHPS … PROGRAM Agency for Healthcare Research and Quality (AHRQ) Patient Experience CAHPS Surveys Measuring … patient experience Uses for CAHPS Surveys

352. Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-introduction.pdf
     December 17, 2020 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Intro Introducing the CAHPS Clinician … & Group Visit Survey 4.0 (beta) A Webcast Presented by the AHRQ CAHPS User Network December 17, 2020 … 1:00 – 2:00 pm ET Our Focus Today • Overview of AHRQ’s CAHPS program • AHRQ’s response to COVID … -19 • CAHPS Team approach to assessing patient experience amid changing healthcare landscape • Development … and overview of the CAHPS Clinician & Group Visit Survey 4.0 (beta) • Comparison of the 3.0 and 4.0

353. Understanding CAHPS® Surveys: A Primer for New Users Infographic (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
     February 01, 2019 - Understanding CAHPS® Surveys: A Primer for New Users Infographic Understanding CAHPS® Surveys: A Primer … for New Users A Webcast on January 8, 2019 CAHPS: Consumer Assessment of Healthcare Providers and Systems … The CAHPS Program Goal of AHRQ's CAHPS program: Advancing knowledge, measurement, and improvement … Database Talking Quality web site For more information: www.ahrq.gov/cahps AHRQ Pub. … No. 19-M007 February 2019 https://www.ahrq.gov/cahps/index.html

354. Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
     July 01, 2015 - Clinician & Group Survey (CG-CAHPS). … Key Findings About Comparability The CAHPS Consortium’s analyses of CG-CAHPS 2.0 data from the 2014 … Learn more about the CAHPS Clinician & Group Survey at http://www.ahrq.gov/cahps/surveys- guidance/cg … Download the CAHPS Clinician & Group Survey at http://www.ahrq.gov/cahps/surveys- guidance/cg/instructions … /cahps/surveys-guidance/cg/index.html http://www.ahrq.gov/cahps/surveys-guidance/cg/instructions/index.html

355. Patient Experience Measures from the CAHPS American Indian Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
     December 11, 2017 - the CAHPS American Indian Survey CAHPS® American Indian Survey Document No. 809 Updated 12/11/2017 … Types of Measures Like all CAHPS surveys, the CAHPS American Indian Survey generates three types of … Measures from the CAHPS American Indian Survey Document No. 809 Page 2 CAHPS® American Indian … For guidance on reporting CAHPS survey results to consumers, refer to advice developed for the CAHPS … CAHPS® American Indian Survey • Reporting Results to Consumers (AHRQ CAHPS Web site) • TalkingQuality

356. CAHPS Child Hospital Survey-Using Data and New Narrative Items: The Child HCAHPS Database (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-dodson.pdf
     April 12, 2024 - CAHPS Child Hospital Survey-Using Data and New Narrative Items: The Child HCAHPS Database The Child … HCAHPS Database Teresa Dodson, MA CAHPS Database Manager Westat AHRQ CAHPS Database Overview • … Databases are for selected CAHPS surveys • Two major applications: ► Facilitates comparisons of patient … experiences ► De-identified data for research 26 AHRQ CAHPS Database Overview • Participation is … Results are de-identified so no participating organization’s data are ever publicly reported 27 CAHPS

357. De-Identified Research Dataset Contents (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/contents-cahps-de-identified-research-datasets.pdf
     August 01, 2024 - for CAHPS survey data. … The CAHPS Database is populated with CAHPS data through the voluntary participation of organizations … that have administered a CAHPS survey and are willing to submit their CAHPS data for inclusion in the … Research datasets contain de-identified Database data from the CAHPS Health Plan Survey, CAHPS Clinician … & Group Survey, CAHPS Hospital Survey, CAHPS Home and Community-Based Services Survey, and CAHPS Child

358. Introducing the CAHPS Outpatient Mental Health Survey Webcast - CLOSING (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/06-outpt-mhs-webcast-closing.pdf
     June 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - CLOSING x ? Q&A ? … 40 CAHPS Updates 41 • Sign up for email updates Questions or Comments? …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Website: www.ahrq.gov/cahps/ 42 mailto:cahps1 … @westat.com http://www.ahrq.gov/cahps/ 43 THANK YOU! … The Joint Commission Journal on Quality Improvement 27 (4): 216-229. 47 Q&A CAHPS Updates Questions

359. Introducing the CAHPS Outpatient Mental Health Survey Webcast - MULLIN (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/05-outpt-mhs-webcast-mullin.pdf
     June 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - MULLIN The New CAHPS Outpatient Mental … Director of the Center for Integrated Primary Care UMass Chan Medical School Who may use the CAHPS … same system • NOT Intended for making comparisons between individual clinicians 36 Why use the CAHPS … Who may use the CAHPS Outpatient Mental Health Survey? … Why use the CAHPS Outpatient Mental Health Survey?

360. HCBS CAHPS Survey Database: What You Need to Know - BROWN (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-brown.pdf
     June 02, 2025 - HCBS CAHPS Survey Database: What You Need to Know - BROWN Looking Forward: HCBS Quality Measures Alignment … and HCBS CAHPS® Survey Melanie Brown, PhD, Technical Director Division of Community Systems Transformation … Development aligned with CAHPS 4. Survey sponsor can determine frequency of use 5. … HCBS CAHPS is publicly available for voluntary use in HCBS programs as part of quality assurance and … CMS HCBS Quality Strategy Elements HCBS CAHPS Survey Key Features of HCBS CAHPS Survey Sample Design