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321. Useful Online Tools for CAHPS Survey Users - FISHER-SANGRIA (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-sangria.pdf
     January 01, 2022 - Useful Online Tools for CAHPS Survey Users - FISHER-SANGRIA AHRQ Data Tools & CAHPS Data Reporting … CAHPS CAHPS Clinician & Group Survey Database - Percentiles CAHPS CAHPS Clinician & Group Survey … Database -Tool Box Results CAHPS CAHPS Data Reporting • The CAHPS Databases are AHRQ's data repositories … for selected CAHPS surveys • Data are voluntarily submitted for the following CAHPS Surveys: ► Health … 45 https://datatools.ahrq.gov/cahps CAHPS Data Tools 46 Navigation Menu 47 CAHPS Data Tools

322. HCBS CAHPS Survey Database: What You Need to Know - CORROTHERS (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-corrothers.pdf
     January 01, 2021 - HCBS CAHPS Survey Database: What You Need to Know - CORROTHERS 21 CAHPS HOME AND COMMUNITY-BASED … SERVICES SURVEY DATABASE Michael Corrothers HCBS CAHPS Database Lead, Westat 22 CAHPS Database … Overview • Central repository of data for selected CAHPS surveys o CAHPS Health Plan (HP) Survey o … CAHPS Home and Community-Based Services (HCBS) Survey o NEW: CAHPS Child Hospital (CHCAHPS) Survey … of Participation CAHPS Data Submission Process CAHPS Database Products Example Private Excel Report

323. Understanding CAHPS® Surveys: A Primer for New Users (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-experience-fry-webinar.pdf
     January 01, 2014 - Understanding CAHPS® Surveys: A Primer for New Users What Is Patient Experience and How Does CAHPS … /about-cahps/patient-experience/index.html https://www.ahrq.gov/cahps/about-cahps/patient-experience … it matters to patients and families. 19 www.ahrq.gov/cahps CAHPS Survey Content CAHPS Core Questionnaire … CAHPS Supplemental Items Customized CAHPS Survey 20 www.ahrq.gov/cahps CAHPS Core Questionnaires … Outcomes CAHPS Survey Content CAHPS Core Questionnaires CAHPS Supplemental Items CAHPS Core Surveys

324. Understanding CAHPS® Surveys: A Primer for New Users - Fry (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-fry2.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Fry HOW ARE CAHPS SURVEYS ADMINISTERED? … SAS macro 27 CAHPS Resources AHRQ CAHPS Web site: www.ahrq.gov/cahps • Surveys • Survey administration … methods • CAHPS Analysis Macro • FAQs and answers • Bibliography • CAHPS Ambulatory Care Improvement … Guide Technical Assistance AHRQ CAHPS Database TalkingQuality: www.ahrq.gov/talkingquality 28 … http://www.ahrq.gov/cahps http://www.ahrq.gov/talkingquality

325. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-ginsberg.pdf
     June 02, 2025 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care AHRQ and AHRQ’ … s CAHPS® Program Caren Ginsberg, Ph.D. … Director, CAHPS Division, Center for Quality Improvement and Patient Safety Agency for Healthcare … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys The CAHPS program is committed … CAHPS surveys are the gold standard for patient experience measurement.

326. Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to Know - Bakdash (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2-2023hcbs-survey-webcast-bakdash.pdf
     June 02, 2025 - Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to … Know - Bakdash AHRQ’S CAHPS PROGRAM Consumer Assessment of Healthcare Providers and Systems Jonathan … : Consumer Assessment of Healthcare Providers and Systems ►Captures the patient’s voice 7 CAHPS … Program Agency for Healthcare Research and Quality (AHRQ) About CAHPS: Patient Experience CAHPS Surveys … Uses for CAHPS Surveys

327. CAHPS® Moving Forward: Innovations in Tools and Research Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-closing-slides.pdf
     June 02, 2025 - CAHPS® Moving Forward: Innovations in Tools and Research Webcast www.ahrq.gov/cahps Wrap-Up • Complete … • Contact us with any questions. 56 www.ahrq.gov/cahps CAHPS GovDelivery Listserv • Want to stay … up to date on all things CAHPS? …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ 58 mailto:cahps1 … @westat.com https://www.ahrq.gov/cahps/index.html Wrap-Up CAHPS GovDelivery Listserv Questions or

328. Reporting of CAHPS Data Regarding Availability of Specialist Care for Children on Medicaid: Technical Specifications (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0237-technicalspecs.pdf
     June 02, 2025 - Reporting of CAHPS Data Regarding Availability of Specialist Care for Children on Medicaid: Technical … Specifications Appendix – Measure Specification Reporting of CAHPS Data Regarding Availability … on Medicaid Description This measure assesses the proportion of states that collect and report CAHPS … Definitions CAHPS Consumer Assessment of Healthcare Providers and Systems. … CAHPS is a program of the U.S. Agency for Healthcare Research and Quality (AHRQ).

329. 2024 CAHPS Health Plan Survey Database Summary Results (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-health-plan-infographic.pdf
     January 01, 2024 - 2024 CAHPS Health Plan Survey Database Summary Results Cah ps 2024 Health Plan Survey Database Summary … www.ahrq.gov To view the full 2024 Chartbook: https://www.ahrq.gov/sites/default/files/wysiwyg/cahps … /cahps-database/2024-health-plan-chartbook.pdf For more information on the CAHPS Health Plan Survey Database … : https://www.ahrq.gov/cahps/cahps-database/index.html https://www.ahrq.gov/sites/default/files/wysiwyg … /cahps/cahps-database/2024-health-plan-chartbook.pdf https://www.ahrq.gov/cahps/cahps-database/index.html

330. CAHPS® Moving Forward: Innovations in Tools and Research Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-ginsberg-slides.pdf
     October 12, 2017 - CAHPS® Moving Forward: Innovations in Tools and Research Webcast AHRQ’s CAHPS® Program Caren Ginsberg … design principles to earn trademark 10 www.ahrq.gov/cahps The AHRQ CAHPS Program • Underlying … tools • Supporting CAHPS users 11 www.ahrq.gov/cahps CAHPS Program • To accomplish the work … AHRQ CAHPS Program CAHPS Program CAHPS Consortium Uses of CAHPS Surveys Things to know about the … AHRQ CAHPS Program

331. Participating in the 2021 CAHPS Home and Community-Based Services (HCBS CAHPS) Survey Database: What You Need To Know (AHRQ-CMS Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-042121.html
     May 01, 2021 - Participating in the 2021 CAHPS Home and Community-Based Services (HCBS CAHPS) Survey Database: What … April 21, 2021 Contents Summary Speakers and Presentation Slides Recording Summary CAHPS … (HCBS CAHPS) Survey Database . … Speakers reviewed the HCBS CAHPS Survey and discussed the benefits and steps involved in participating … ) Michael Corrothers Research Analyst, HCBS CAHPS Database Lead Westat Rockville, MD CAHPS HCBS

332. CAHPS Surveys: Sorting Fact from Fiction | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
     March 01, 2016 - and I'm pleased to serve as the moderator of our podcast series on CAHPS. … We are continuing to enhance CAHPS surveys to meet users’ needs all the time. … You can download and listen to a variety of podcasts about CAHPS on our Web site at www.ahrq.gov/cahps … That's www.a h r q.gov slash [/] c-a-h-p-s [ www.ahrq.gov/cahps ]. … That's CAHPS, the number 1, at [@] w-e-s-t-a-t.com [cahps1@westat.com].

333. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
     April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores Strategies for Improving CAHPS Health Plan … Survey Scores A p r i l 1 3 , 2 0 1 6 “Strategies for Improving CAHPS Health Plan Survey Scores … • CAHPS Proxy mirror CAHPS • Gain deeper insight • Understand member feedback at a deeper … level Develop • CAHPS is directional; CAHPS Proxy’s is insightful • Can understand “why” … Health Plan Survey Scores CareSource CAHPS Strategies CAHPS Proxy Health Partner Insight Consumer

334. Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
     January 01, 2017 - Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol QUESTIONS & ANSWERS The CAHPS … Updated February 2017 | www.ahrq.gov/cahps mailto:CAHPS1@westat.com Questions & Answers: The CAHPS … /cahps/surveys-guidance/item-sets/elicitation/development/index.html Questions & Answers: The CAHPS … Can I use the Elicitation Protocol with the CAHPS Survey for ACOs or the CAHPS for PQRS Survey? … Can I use the Elicitation Protocol with the CAHPS Survey for ACOs or the CAHPS for PQRS Survey?

335. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-intro.pdf
     April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores Strategies for Improving CAHPS Health Plan … Survey Scores A Webcast Presented by the AHRQ CAHPS User Network April 13, 2016 12:00 – 1:00 pm … ET www.cahps.ahrq.gov CAHPS Webcast Series • Consumer Assessment of Healthcare Providers and … standardized surveys and related products, including the CAHPS Database • CAHPS Surveys • Assess … Health Plan Survey Scores CAHPS Webcast Series CAHPS Family of Surveys CAHPS Health Plan Survey

336. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/graham-bouldin.pdf
     April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores Health Share of Oregon CAHPS Improvement … Story “Strategies for Improving CAHPS Health Plan Survey Scores” A Webcast Presented by the AHRQ CAHPS … your membership • Invest in cultural competence among staff Health Share of Oregon CAHPS

337. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-closing.pdf
     March 15, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores Q&A Session “Strategies for Improving CAHPS … Health Plan Survey Scores” A Webcast Presented by the AHRQ CAHPS User Network March 15, 2016 12: … 00 – 1:00 pm EDT www.cahps.ahrq.gov To Ask a Question 44 www.cahps.ahrq.gov CAHPS Ambulatory … /cahps.ahrq.gov/quality-improvement/improvement-guide/improvement-guide.html www.cahps.ahrq.gov CAHPS … Ambulatory Care Improvement Guide CAHPS E-mail Updates Thank You!

338. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
     September 01, 2015 - Introducing the New CAHPS Clinician & Group Survey 3.0 www.cahps.ahrq.gov Why Create CG-CAHPS 3.0 … had long been a focus of CAHPS development and testing efforts • Promote alignment of content and … CG-CAHPS 3.0 Content In the last 6 months… Q6. … CG-CAHPS 3.0 Content In the last 6 months… Q11. … Release of CG-CAHPS CG-CAHPS 3.0 To Ask a Question

339. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/introducing_the_new_cahps_c&g_survey3.0.pdf
     September 01, 2015 - Introducing the New CAHPS Clinician & Group Survey 3.0 Introducing the New CAHPS Clinician & Group … of background on the CAHPS program. … CAHPS Database. … And the question is -- how aligned are the CG-CAHPS composites to other CAHPS surveys? … , but other CAHPS instruments.

340. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/ron_hay-slides.pdf
     January 01, 2015 - Introducing the New CAHPS Clinician & Group Survey 3.0 www.cahps.ahrq.gov CAHPS Research Directions … • Impact of Shortening CG-CAHPS Survey • Simplifying CG-CAHPS Item Wording • Effect of Incentives … Possibilities for shortening the CAHPS Clinician and Group Survey. Medical Care. … Reading and understanding this CAHPS question requires 12th grade reading skills. … Directions Impact of Shortening CG-CAHPS Survey Simplifying CG-CAHPS Item Wording (Q6 Screening