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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-sangria.pdf
January 01, 2022 - Useful Online Tools for CAHPS Survey Users - FISHER-SANGRIA
AHRQ Data Tools & CAHPS Data Reporting … CAHPS
CAHPS Clinician & Group Survey Database - Percentiles CAHPS
CAHPS Clinician & Group Survey … Database -Tool Box Results CAHPS
CAHPS Data Reporting
• The CAHPS Databases are AHRQ's data repositories … for selected
CAHPS surveys
• Data are voluntarily submitted for the following CAHPS Surveys:
► Health … 45
https://datatools.ahrq.gov/cahps
CAHPS Data Tools
46
Navigation Menu
47
CAHPS Data Tools
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-corrothers.pdf
January 01, 2021 - HCBS CAHPS Survey Database: What You Need to Know - CORROTHERS
21
CAHPS HOME AND COMMUNITY-BASED … SERVICES SURVEY
DATABASE
Michael Corrothers
HCBS CAHPS Database Lead,
Westat
22
CAHPS Database … Overview
• Central repository of data for selected CAHPS surveys
o CAHPS Health Plan (HP) Survey
o … CAHPS Home and Community-Based Services
(HCBS) Survey
o NEW: CAHPS Child Hospital (CHCAHPS) Survey … of Participation
CAHPS Data Submission Process
CAHPS Database Products
Example Private Excel Report
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-fry2.pdf
June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Fry
HOW ARE CAHPS SURVEYS
ADMINISTERED? … SAS macro
27
CAHPS Resources
AHRQ CAHPS Web site:
www.ahrq.gov/cahps
• Surveys
• Survey administration … methods
• CAHPS Analysis Macro
• FAQs and answers
• Bibliography
• CAHPS Ambulatory Care Improvement … Guide
Technical
Assistance
AHRQ CAHPS Database
TalkingQuality:
www.ahrq.gov/talkingquality
28 … http://www.ahrq.gov/cahps
http://www.ahrq.gov/talkingquality
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-health-plan-infographic.pdf
January 01, 2024 - 2024 CAHPS Health Plan Survey Database Summary Results
Cah ps
2024 Health Plan Survey
Database Summary … www.ahrq.gov
To view the full 2024 Chartbook:
https://www.ahrq.gov/sites/default/files/wysiwyg/cahps … /cahps-database/2024-health-plan-chartbook.pdf
For more information on the CAHPS Health Plan Survey Database … :
https://www.ahrq.gov/cahps/cahps-database/index.html
https://www.ahrq.gov/sites/default/files/wysiwyg … /cahps/cahps-database/2024-health-plan-chartbook.pdf
https://www.ahrq.gov/cahps/cahps-database/index.html
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www.ahrq.gov/cahps/news-and-events/webinar-101724/webcast-questions.html
December 01, 2024 - Outpatient Mental Health Survey
These questions and answers are drawn from an October 2024 CAHPS … It is still available to access on the AHRQ CAHPS website . … Decisions about what to include on the CAHPS Databases depend on volume of use and interest. … Users can adapt specific questions as long as they do not refer to the survey as a CAHPS survey. … Vendors are free to administer all CAHPS surveys.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-closing-slides.pdf
June 02, 2025 - CAHPS® Moving Forward: Innovations in Tools and Research Webcast
www.ahrq.gov/cahps
Wrap-Up
• Complete … • Contact us with any questions.
56
www.ahrq.gov/cahps
CAHPS GovDelivery Listserv
• Want to stay … up to date on all things CAHPS? … E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
58
mailto:cahps1 … @westat.com
https://www.ahrq.gov/cahps/index.html
Wrap-Up
CAHPS GovDelivery Listserv
Questions or
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-ginsberg-slides.pdf
October 12, 2017 - CAHPS® Moving Forward: Innovations in Tools and Research Webcast
AHRQ’s CAHPS® Program
Caren Ginsberg … design principles to earn trademark
10
www.ahrq.gov/cahps
The AHRQ CAHPS Program
• Underlying … tools
• Supporting CAHPS users
11
www.ahrq.gov/cahps
CAHPS Program
• To accomplish the work … AHRQ CAHPS Program
CAHPS Program
CAHPS Consortium
Uses of CAHPS Surveys
Things to know about the … AHRQ CAHPS Program
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/5-2023hcbs-survey-webcast-rubin.pdf
December 31, 2023 - HCBS CAHPS Database,
Westat
CAHPS Database Overview
• Central repository of data for selected … CAHPS surveys
o CAHPS Health Plan (HP) Survey
o CAHPS Home and Community-Based Services (HCBS) Survey … CAHPS HOME AND COMMUNITY-BASED SERVICES SURVEY DATABASE
CAHPS Database Overview
HCBS CAHPS Database … Benefits of Participation
CAHPS Data Submission Process
CAHPS Database Products
Example Private … HCBS CAHPS Database Technical Assistance
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-hays-slides.pdf
October 01, 2017 - University Of California – Los Angeles and RAND Health Program
www.ahrq.gov/cahps
CAHPS Family of … 19
www.ahrq.gov/cahps
Updates and Additions to CAHPS
Survey Suite
• CG-CAHPS 3.0
https://www.ahrq.gov … /cahps/surveys-guidance/cg/index.html
• Cancer Care
https://www.ahrq.gov/cahps/surveys-guidance/cancer … /cancer/index.html
https://www.ahrq.gov/cahps/surveys-guidance/hcbs/index.html
www.ahrq.gov/cahps … https://www.ahrq.gov/cahps/surveys-guidance/item-
sets/search.html
• “Your CAHPS” tool
• Web-based
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-ginsberg.pdf
June 02, 2025 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care
AHRQ and AHRQ’ … s CAHPS®
Program
Caren Ginsberg, Ph.D. … Director, CAHPS Division, Center for Quality
Improvement and Patient Safety
Agency for Healthcare … Consumer Assessment of Healthcare Providers and
Systems (CAHPS®) Surveys
The CAHPS program is committed … CAHPS surveys are the gold standard for patient experience
measurement.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2-2023hcbs-survey-webcast-bakdash.pdf
June 02, 2025 - Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to … Know - Bakdash
AHRQ’S CAHPS PROGRAM
Consumer Assessment of Healthcare Providers and
Systems
Jonathan … : Consumer Assessment of Healthcare Providers
and Systems
►Captures the patient’s voice 7
CAHPS … Program
Agency for Healthcare Research and Quality (AHRQ)
About CAHPS: Patient Experience
CAHPS Surveys … Uses for CAHPS Surveys
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0237-technicalspecs.pdf
June 02, 2025 - Reporting of CAHPS Data Regarding Availability of Specialist Care for Children on Medicaid: Technical … Specifications
Appendix – Measure Specification
Reporting of CAHPS Data Regarding Availability … on Medicaid
Description
This measure assesses the proportion of states that collect and report CAHPS … Definitions
CAHPS Consumer Assessment of Healthcare Providers and Systems. … CAHPS is a program of
the U.S. Agency for Healthcare Research and Quality (AHRQ).
-
cahpsdatabase.ahrq.gov/files/CH/CAHPS-ChildHospitalUserGuide.pdf
April 01, 2022 - CAHPS Child Hospital Survey System User Guide
THE CAHPS CHILD HOSPITALSURVEY
DATABASE
CAHPS Child … The DUA should be submitted to the CAHPS Database prior to submitting the
data files. … About
Each hospital requires a copy of the CAHPS Child Hospital questionnaire used. … For
additional information on CAHPS protocols, please visit: https://www.ahrq.gov/cahps/surveys-
guidance … For
additional information on CAHPS protocols, please visit: https://www.ahrq.gov/cahps/surveys-
guidance
-
www.ahrq.gov/cahps/news-and-events/events/webinar-042121.html
May 01, 2021 - Participating in the 2021 CAHPS Home and Community-Based Services (HCBS CAHPS) Survey Database: What … April 21, 2021
Contents
Summary
Speakers and Presentation Slides
Recording
Summary
CAHPS … (HCBS CAHPS) Survey Database . … Speakers reviewed the HCBS CAHPS Survey and discussed the benefits and steps involved in participating … )
Michael Corrothers
Research Analyst, HCBS CAHPS Database Lead
Westat
Rockville, MD
CAHPS HCBS
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-webcast-transcript.pdf
January 01, 2018 - Understanding CAHPS Surveys: A Primer For New Users Webcast Transcript
Understanding CAHPS Surveys: … AHRQ CAHPS Web site. … of CAHPS items. … of CAHPS. … www.ahrq.gov/cahps
https://www.ahrq.gov/cahps/index.html
Understanding CAHPS Surveys: A Primer for
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0238-technicalspecs.pdf
June 02, 2025 - Reporting of Supplemental CAHPS Data Regarding Availability of Treatment or Counseling Services for Children … on Medicaid : Measure Specifications
Appendix: Measure Specification
Reporting of Supplemental CAHPS … Definitions
CAHPS Consumer Assessment of Healthcare Providers and Systems. … CAHPS is a program of the U.S.
Agency for Healthcare Research and Quality (AHRQ). … Item Set This is an extensive set of supplemental items for the CAHPS Health Plan Survey.
-
www.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS® Surveys: … Clinician & Group Survey (CG-CAHPS) to its adult and child primary and specialty care patients. … reviews and uses data from both the CAHPS Health Plan Survey and the Clinician & Group Survey. … providers based on the CAHPS overall provider rating. … It also uses the CAHPS Hospital Survey.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/measures-cg30-2309.pdf
June 01, 2017 - the CAHPS Clinician & Group Survey
CAHPS® Clinician & Group Survey and Instructions
Patient … & Group Survey
Available for all CAHPS surveys
• Analyzing CAHPS Survey Data: Free
programs for … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
https://www.ahrq.gov/cahps … Measures from the CAHPS Clinician & Group Survey
Document No. 2309
Page 1
CAHPS® Clinician & … Types of Measures
Like all CAHPS surveys, the CAHPS Clinician & Group Survey generates three types
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/1_Dale_Shaller_Intro_slides_1-11.pdf
January 15, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance
Using the CAHPS … facility-based
care
3
CAHPS Consortium
AHRQ
Grantees
RAND
Yale
CAHPS User
Network
Westat … Health Plan Survey Database
CG-CAHPS Survey Database
Questions and Answers
CAHPS Database Schedule … Database Overview
National repository of data for selected CAHPS
surveys
CAHPS Health Plan Survey … CAHPS Clinician & Group Survey (CG-CAHPS)
Two major applications:
Comparative data for assessing
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/measures-cancer-509.pdf
January 01, 2005 - Patient Experience Measures from the CAHPS Cancer Care Survey
CAHPS® Cancer Care Survey and Instructions … the
CAHPS Cancer Care Survey
Available for all CAHPS surveys:
• Analyzing CAHPS Survey Data: Free … http://www.ahrq.gov/cahps/index.html
mailto:cahps1@westat.com
http://www.ahrq.gov/cahps/surveys-guidance … /index.html
CAHPS® Cancer Care Survey and Instructions
Patient Experience Measures from the CAHPS … CAHPS Web site)
http://www.ahrq.gov/cahps/quality-improvement/index.html
http://www.ahrq.gov/cahps/