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The CAHPS Home and Community Based Services Survey Data Submission … If you have any questions, contact the CAHPS Database at HCBSCAHPSDatabase@Westat.com or 1-855-580-
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cahpsdatabase.ahrq.gov/CHDSS/Public/forgotpassword.aspx
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The CAHPS Child Hospital Survey Data Submission System
Forgot … If you have any questions, contact the CAHPS Database at CAHPSDatabase@Westat.com or 1-888-808-7108
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cahpsdatabase.ahrq.gov/HCBSDSS/Register.aspx
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The CAHPS Home and Community Based Services Survey Data Submission … The CAHPS Database will review your request and will send you an e-mail with the information to access … CAHPS Home and Community Based Survey Data Submission System
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
June 02, 2025 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care
The CAHPS Narrative … use with the CAHPS Clinician & Group Survey (CG-
CAHPS) … Cerully.
14
www.ahrq.gov/cahps
5-Question Elicitation Protocol
1. … /cahps
Frequency of Actionable Narrative Content:
By Key Actors
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www.ahrq.gov/cahps
Implementation … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
The CAHPS Narrative Elicitation
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6b.html
June 01, 2014 - Agency for Health Research and Quality CAHPS Web site, CAHPS Bibliography. … Agency for Health Research and Quality CAHPS Web site, CAHPS Bibliography. … Agency for Health Research and Quality CAHPS Web site, CAHPS Bibliography. … ECHO Survey, (4) CAHPS Dental Plan Survey, (5) CAHPS American Indian Survey, and (6) CAHPS Home Health … ECHO Survey, (4) CAHPS Dental Plan Survey, (5) CAHPS American Indian Survey, and (6) CAHPS Home Health
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www.ahrq.gov/cahps/news-and-events/webinar-101724/webcast-questions.html
December 01, 2024 - Outpatient Mental Health Survey
These questions and answers are drawn from an October 2024 CAHPS … It is still available to access on the AHRQ CAHPS website . … Decisions about what to include on the CAHPS Databases depend on volume of use and interest. … Users can adapt specific questions as long as they do not refer to the survey as a CAHPS survey. … Vendors are free to administer all CAHPS surveys.
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www.ahrq.gov/sites/default/files/publications2/files/cahps-database-2017-hp-chartbook_0.pdf
January 01, 2017 - 2017 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2017 CAHPS Health Plan … The CAHPS Database aggregates the data to facilitate comparisons of CAHPS survey
results by users, … as from the 2000-2016 CAHPS Health Plan Databases, are available upon request according to the
CAHPS … by CAHPS Health Plan survey users. … Medicare Data: Each year, the CAHPS Database receives the CAHPS Medicare Managed Care
survey data
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-notification-letters.pdf
April 07, 2017 - Sample Notification Letters CAHPS Child Hospital Survey
CAHPS® Child Hospital Survey and Instructions … for the CAHPS Child Hospital Survey
• Sample Telephone Script for the CAHPS
Child Hospital Survey … Survey
Available for all CAHPS surveys:
• Analyzing CAHPS Survey Data: Free
programs for analyzing … http://www.ahrq.gov/cahps/
http://www.ahrq.gov/cahps/
mailto:cahps1@westat.com
http://www.ahrq.gov/cahps … On average, the CAHPS Child Hospital Survey takes about
CAHPS® Child Hospital Survey and Instructions
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - CAHPS Clinician & Group Survey Version 3.0 Overview
6/17/2015
www.cahps.ahrq.gov
Page 1
CAHPS … Survey
The CAHPS Clinician & Group Survey (CG-CAHPS) include standardized questionnaires and
optional … , including CMS’s ACO CAHPS Survey and the CAHPS
Survey for the Physician Quality Reporting System ( … • CG-CAHPS Visit Survey 2.0. … In order to promote consistency
across versions of the CG-CAHPS Survey, including CMS’s CAHPS surveys
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www.ahrq.gov/sites/default/files/publications2/files/cahps-database-2017-hp-chartbook.pdf
January 01, 2017 - 2017 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2017 CAHPS Health Plan … The CAHPS Database aggregates the data to facilitate comparisons of CAHPS survey
results by users, … as from the 2000-2016 CAHPS Health Plan Databases, are available upon request according to the
CAHPS … by CAHPS Health Plan survey users. … Medicare Data: Each year, the CAHPS Database receives the CAHPS Medicare Managed Care
survey data
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/compare/CAHPS-Database-2012-CG-Chartbook.pdf
January 01, 2012 - 2012 CAHPS Clinician & Group Survey Database Chartbook
THE CAHPS DATABASE
2012 CAHPS Clinician & Group … (CG-CAHPS). … the CAHPS Clinician &
Group (CG-CAHPS) Survey are submitting their survey results to the CAHPS Database … CAHPS Database
The CAHPS Database is the repository for data from selected CAHPS surveys. … CAHPS Clinician & Group Survey Database
The CAHPS Clinician & Group Survey (CG-CAHPS) Database is the
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.doc
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument
CAHPS® Nursing Home Survey
Version:
Family Member … : September 1, 2011
Response Scale: 4 points
For assistance with this survey, please contact the CAHPS … The CAHPS team’s recommendations include the following:
· If feasible, insert blank pages as needed
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument
CAHPS® Nursing Home Survey
Version: Family Member … Language: English
Response Scale: 4 points
For assistance with this survey, please contact the CAHPS … File name: nhfamily-eng-1652a.doc
Last updated: September 1, 2011
mailto:cahps1@westat.com
CAHPS … The CAHPS team’s recommendations include the following:
• If feasible, insert blank pages as needed … 1 Yes
2 No
CAHPS Nursing Home Survey Family Member Survey
3
18.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-infographic.pdf
January 01, 2023 - 2023 CAHPS Child Hospital Surgery Database Executive Summary
2023 Child Hospital
Survey Database … To view the full 2023 Chartbook
https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database … https://www.ahrq.gov/cahps/cahps-database/index.html
AHRQ Pub. … No. 23-0094-1
October 2023
www.ahrq.gov
http://www.ahrq.gov/
https://www.ahrq.gov/cahps/cahps-database … /index.html
https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-fry.pdf
June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Fry
WHAT IS PATIENT EXPERIENCE
AND HOW DOES … CAHPS
MEASURE IT? … Survey Content
CAHPS Core
Questionnaire
CAHPS
Supplemental
Items
Customized
CAHPS
Survey … Patient Satisfaction
Correlation with Other Key Outcomes
CAHPS Survey Principles
CAHPS Core Surveys … : Some Examples
CAHPS Survey Content
Examples of CAHPS Measures
Examples of CAHPS Supplemental Items
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/5-2023hcbs-survey-webcast-rubin.pdf
December 31, 2023 - HCBS CAHPS Database,
Westat
CAHPS Database Overview
• Central repository of data for selected … CAHPS surveys
o CAHPS Health Plan (HP) Survey
o CAHPS Home and Community-Based Services (HCBS) Survey … CAHPS HOME AND COMMUNITY-BASED SERVICES SURVEY DATABASE
CAHPS Database Overview
HCBS CAHPS Database … Benefits of Participation
CAHPS Data Submission Process
CAHPS Database Products
Example Private … HCBS CAHPS Database Technical Assistance
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ask-question-webinar.pdf
June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Closing
www.ahrq.gov/cahps
To Ask a Question … www.ahrq.gov/cahps
Wrap-Up
• Complete the evaluation survey at the end of the
Webcast. … • Contact us with any questions.
49
www.ahrq.gov/cahps
CAHPS GovDelivery Listserv
• Want to stay … up to date on all things CAHPS? … @westat.com
https://www.ahrq.gov/cahps/index.html
To Ask a Question
Wrap-Up
CAHPS GovDelivery Listserv
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
January 01, 2023 - CAHPS 2023 Health Plan Survey Database Summary Results
2023 Health Plan Survey
Database Summary Results … www.ahrq.gov
To view the full 2023 Chartbook:
https://www.ahrq.gov/sites/default/files/wysiwyg/cahps … /cahps-database/2023-hp-chartbook.pdf
For more information on the CAHPS Health Plan Survey Database: … https://www.ahrq.gov/cahps/cahps-database/index.html
https://www.ahrq.gov/sites/default/files/wysiwyg … /cahps/cahps-database/2023-hp-chartbook.pdf
https://www.ahrq.gov/cahps/cahps-database/index.html
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-shaller.pdf
June 02, 2025 - resources for research:
► CAHPS Database Research Files
► CMS Data Sets for CAHPS surveys
► SEER … (Surveillance, Epidemiology, and End Results) and
Medicare CAHPS Linked Dataset
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Trend in CAHPS … Database Overview
• Databases are for selected CAHPS surveys
► CAHPS Health Plan (HP) Survey
► CAHPS … Using CAHPS Surveys To Improve Patient Experience
CAHPS Ambulatory Care Improvement Guide
Use of Survey … Health Plan Survey ScoresAdult Medicaid Population, 2009-2019
CAHPS Database Overview
CAHPS Database
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www.ahrq.gov/cahps/cahps-database/comparative-data/2017-health-plan-chartbook/data-sources-limitations.html
October 01, 2017 - 2017 CAHPS Health Plan Survey Chartbook
Data Sources and Limitations
Previous Page Next Page … Table of Contents
2017 CAHPS Health Plan Survey Chartbook
Executive Summary
Data Sources … Composites, Items, and Ratings
The data presented in this Chartbook were compiled from CAHPS … Health Plan Survey results submitted to the CAHPS Database by various survey sponsors, including State … Medicare Data: Each year, the CAHPS Database receives the CAHPS Medicare Managed Care survey data collected