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281. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/20131008_cg/webcast_10_08_13_cg.html
     July 01, 2018 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (Webcast) October 8, … Summary Speakers and PowerPoint Slides Recording Transcript Related Material Summary The CAHPS … Clinician & Group Surveys (CG-CAHPS) include a Visit version, which asks patients about care at their … (PDF , 305 KB)   Related Material Read an Issue Brief: How Two Provider Groups Are Using the CAHPS … ® Clinician & Group Survey The CAHPS Improvement Guide Read Service Expectations poster (PDF

282. Development of the CAHPS Cancer Care Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/cancer/develop-cancer-surveys.html
     March 01, 2017 - Development of the CAHPS Cancer Care Survey The CAHPS ® Cancer Care Survey was developed and … It was sponsored by AHRQ’s CAHPS program and the Outcomes Research Branch of the National Cancer Institute … from stakeholders, the survey development team crafted multiple survey questions, using the standard CAHPS … survey developers made several revisions to the survey, in part to make it more consistent with the CAHPS … and approved by AHRQ for the CAHPS trademark in 2016.

283. An Update on the CAHPS Patient Narrative Item Sets - Martino (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
     June 01, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Martino UPDATED NARRATIVE ITEM SETS FOR THE CAHPS … Translation and cognitive testing • Field testing and revision • Periodic refinement as needed 9 CG-CAHPS … [INSERT OPTIONAL TEXT HERE] 10 CG-CAHPS Narrative Item Set Adult 3.0/3.1: Items Q# Beta Version … Website 13 Value of CG-CAHPS Narrative Data for Quality Improvement • Distinctive: over 50% of … CG-CAHPS Narrative Item Setfor the Visit 4.0 Survey AHRQ CAHPS Website Value of CG-CAHPS Narrative

284. Research on Reporting Information to Consumers | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/consumer-reporting/research/index.html
     May 01, 2022 - Research on Reporting Information to Consumers The ability to report CAHPS ® survey results … in a way that supports consumers in making informed decisions has been a key element of the CAHPS project … since its inception in the mid-1990s. 1 Over the years, the CAHPS grantees have conducted numerous … How do the users of CAHPS surveys actually report the results? … What effect does the reporting of CAHPS survey results have on consumers and their choices?

285. Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to Know - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/6-2023hcbs-survey-webcast-closing.pdf
     June 02, 2025 - Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to … to Ask a Question • Question and Answer ► Select Q&A ► Type a question in the box that opens 34 CAHPS … /cahps/surveys- guidance/hcbs/index.html • AHRQ Guide to Quality Improvement: https://www.Agency for … /index.html • CMS HCBS CAHPS Survey and Technical Assistance Materials • HCBS CAHPS Survey (English) … /cahps/quality-improvement/improvement-guide/5-determining-focus/index.html https://www.ahrq.gov/cahps

286. Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to Know - Huben (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/4-2023hcbs-survey-webcast-huben.pdf
     June 02, 2025 - Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to … Know - Huben HCBS CAHPS Technical Assistance Amanda Huben Consultant, The Lewin Group 21 Helpful … Resources • AHRQ CAHPS Guidance • AHRQ Guide to Quality Improvement • CMS HCBS CAHPS Survey and … Technical Assistance Materials available on Medicaid.gov • HCBS CAHPS Survey (English) • HCBS CAHPS … Technical Assistance Helpful Resources HCBS CAHPS Survey Technical Assistance

287. Development of the Patient-Centered Medical Home Item Set | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html
     November 01, 2020 - The CAHPS team conducted a literature review to ensure that the items would reflect appropriate content … The CAHPS team assembled a panel of PCMH experts representing various stakeholders, including providers … Stakeholder input is critical to the CAHPS survey development process. … In August 2010, the CAHPS team conducted cognitive testing of draft questionnaires that incorporated … PCMH items into the CG-CAHPS 12-Month Survey 2.0.

288. Understanding CAHPS® Surveys: A Primer for New Users - Slides 32-38 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-how-are-surveys-administered-fry-webinar.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 32-38 How Are CAHPS Surveys Administered … Stephanie Fry Senior Study Director Westat www.ahrq.gov/cahps Administration of CAHPS Surveys • … surveys specify administration protocol 33 www.ahrq.gov/cahps Sampling • CAHPS Consortium conducts … extensive testing to assess level of reliability and validity of CAHPS items and composites based … 38 How Are CAHPS Surveys Administered?

289. 2017 CAHPS Health Plan Survey Database
     cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook.htm
     October 01, 2017 - 2017 CAHPS Health Plan Survey Database THE CAHPS DATABASE 2017 CAHPS Health … The CAHPS Database aggregates the data to facilitate comparisons of CAHPS survey results by users, researchers … as from the 2000-2016 CAHPS Health Plan Databases, are available upon request according to the CAHPS … by CAHPS Health Plan survey users. … Medicare Data : Each year, the CAHPS Database receives the CAHPS Medicare Managed Care survey data collected

290. An Update on the CAHPS Patient Narrative Item Sets - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-intro-slides.pdf
     November 16, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Intro An Update on the CAHPS Patient Narrative … Item Sets A Webcast Presented by the AHRQ CAHPS User Network November 16, 2021 1:00 – 2:00 pm ET … Our Focus Today • Purpose of CAHPS Narrative Items • Updated Narrative Item Sets for the CAHPS Clinician … Narrative Items • CAHPS Narrative Item Sets consist of a structured series of open-ended questions … closed-ended survey questions 5 Today’s Speakers • Caren Ginsberg, Ph.D., Director CAHPS & SOPS

291. Understanding CAHPS Surveys: A Primer for New Users - Introduction (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-intro-2023.pdf
     January 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users - Introduction Understanding CAHPS® Surveys: A … Primer for New Users A Webcast Presented by the AHRQ CAHPS User Network January 11, 2022 1:00 – 2:00 … Connection • Use Q&A: For Questions or Other Problems • Event Website: https://events.westat.com/cahps … Program • CAHPS Survey Basics ► Design principles ► Survey measures ► Sampling and administration … Highlights • Question and Answers 4 Today’s Speakers • Caren Ginsberg, Ph.D., CPXP, Director CAHPS

292. Understanding CAHPS Surveys: A Primer for New Users - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-closing-2023.pdf
     January 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users - Closing 33 Q&A ? ? … 34 CAHPS Updates Sign up for email updates 35 Questions or Comments? …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ mailto:cahps1@westat.com … http://www.ahrq.gov/cahps/ 36 THANK YOU! … PLEASE COMPLETE THE WEBCAST EVALUATION Q&A CAHPS Updates Questions or Comments? THANK YOU!

293. Recent Insights into CAHPS Survey Modes and Response Rates (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-transcript.pdf
     January 01, 2020 - Recent Insights into CAHPS Survey Modes and Response Rates  Recent Insights into CAHPS Survey Modes … ://www.ahrq.gov/cahps | 3 of 22 Ginsberg, Slide 9 CAHPS stands for Consumer Assessment of Healthcare … Survey, it was developed with CAHPS principles in mind and we've had ongoing meetings with the CAHPS … We had four CAHPS composites. … It's not just CAHPS surveys.

294. Preparing a Questionnaire Using the CAHPS Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
     April 01, 2021 - Materials available for all CAHPS surveys: • Analyzing CAHPS Survey Data: Free programs for analyzing … https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html https://www.ahrq.gov/cahps/surveys-guidance … https://www.ahrq.gov/cahps/index.html https://www.ahrq.gov/cahps/index.html mailto:cahps1@westat.com … for Using the CAHPS® Clinician & Group Survey Section 1: Preparing a Questionnaire Using the CAHPS … a Questionnaire Using the CAHPS Clinician & Group Survey Page 3 Guidelines for Using the CAHPS

295. 2024 HCBS CAHPS Survey Database Executive Summary Infographic (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-infographic.pdf
     January 01, 2024 - 2024 HCBS CAHPS Survey Database Executive Summary Infographic cahps 2024 Home and Community-Based … /cahps-database/2024-hcbs-chartbook.pdf For more information on the CAHPS Home and Community-Based … Services Survey Database: https://www.ahrq.gov/cahps/cahps-database/index.html https://www.ahrq.gov … /sites/default/files/wysiwyg/cahps/cahps-database/2024-HCBS-chartbook.pdf https://www.ahrq.gov/cahps/ … cahps-database/index.html

296. Understanding CAHPS® Surveys: A Primer for New Users - Slides 25-31 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-what-you-should_know-shaller-webinar.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 25-31 What You Should Know About All … CAHPS Surveys Dale Shaller, MPA Principal Shaller Consulting Group www.ahrq.gov/cahps CAHPS Surveys … Focus groups  Cognitive interviews  Patient and consumer advocacy group input 26 www.ahrq.gov/cahps … Database available for selected surveys 30 www.ahrq.gov/cahps CAHPS Surveys: What You Should Know … Surveys CAHPS Surveys: What You Should Know

297. Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-intro.pdf
     June 02, 2025 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Ginsberg AHRQ’S CAHPS® PROGRAM Caren … Ginsberg, Ph.D., CPXP, Director, CAHPS & SOPS Center for Quality Improvement & Patient Safety, AHRQ … Surveys • CAHPS surveys are the gold standard for patient experience measurement … • The CAHPS program captures the patient’s voice. … CAHPS Health Plan 5.1 Survey • Updates In Progress: ► CAHPS Clinician & Group 3.1 survey including

298. 2021 CAHPS Child Hospital Survey Database Chartbook Executive Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2021-childhcahps-infographic.pdf
     January 01, 2021 - 2021 CAHPS Child Hospital Survey Database Chartbook Executive Summary 2021 Child Hospital Survey Database … To view the full 2021 Chartbook: https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database … ://www.ahrq.gov/cahps/cahps-database/index.html AHRQ Pub. … No. 23-0015-1 December 2022 www.ahrq.gov https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database … /2021-childhcahps-chartbook.pdf https://www.ahrq.gov/cahps/cahps-database/index.html http://www.ahrq.gov

299. Understanding CAHPS® Surveys: A Primer for New Users - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-ginsberg.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Ginsberg AHRQ’S CAHPS® PROGRAM Caren Ginsberg … Consortium – AHRQ, Yale University, RAND Corporation, Westat 8 CAHPS Surveys • CAHPS surveys … • The CAHPS program captures the patient’s voice. … . 9 CAHPS Research and Products • The CAHPS program … … ► CAHPS for Home and Community-Based Services • New Webpage!

300. New User Registration | The CAHPS® Database
     cahpsdatabase.ahrq.gov/CHDSS/Register.aspx
     Register Login Help The CAHPS Child Hospital Survey Data Submission System Account … The CAHPS Database will review your request and will send you an e-mail with the information to access … the CAHPS Child Hospital Survey