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261. HCBS CAHPS Survey Database: What You Need to Know - GINSBERG (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-ginsberg.pdf
     June 02, 2025 - HCBS CAHPS Survey Database: What You Need to Know - GINSBERG 5 AHRQ’S CAHPS® PROGRAM Caren Ginsberg … data − Informative reporting of CAHPS data −Quality improvement using CAHPS data ►Develops surveys … survey data 9 CAHPS Surveys: Gold standard for patient experience measurement CAHPS Surveys: … Core Competencies About CAHPS CAHPS Program Activities CAHPS Surveys: Gold standard for patient experience … measurement Uses of CAHPS Surveys

262. Understanding CAHPS® Surveys: A Primer for New Users - Slides 8-13 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ginsberg-ahrq-program.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 8-13 AHRQ’s CAHPS® Program Caren Ginsberg … , PhD Director, CAHPS Division Center for Quality Improvement & Patient Safety www.ahrq.gov/cahps … What is CAHPS? … CAHPS is committed to capturing the patient’s voice. 11 www.ahrq.gov/cahps Uses of CAHPS Surveys … CAHPS Surveys Uses of CAHPS Surveys Patient Experience of Care Research at AHRQ

263. Archived Announcements About CAHPS Surveys | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/news/archive/index.html
     June 01, 2024 - New 2022 CAHPS Health Plan Survey Database Results (December 2022) Results from the 2022 CAHPS Health … CAHPS Analysis Program, commonly known as the CAHPS macro, allows survey users to conduct the analyses … The CG-CAHPS Chartbooks . The CG-CAHPS research datasets . … commonly known as the CAHPS macro. … program, has been expanding its use of CAHPS surveys, including the CG-CAHPS Surveys.

264. 2025 CAHPS Child Hospital SurveySurvey Database Chartbook Executive Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2025-child-hcahps-infographic.pdf
     January 01, 2025 - 2025 CAHPS Child Hospital SurveySurvey Database Chartbook Executive Summary 2025 Child Hospital Survey … /cahps-database/2025-child-hcahps-chartbook.pdf For more information on the CAHPS Child Hospital Survey … Database: https://www.ahrq.gov/cahps/cahps-database/index.html AHRQ Pub. … /cahps-database/2025-child-hcahps-chartbook.pdf https://www.ahrq.gov/sites/default/files/wysiwyg/cahps … /cahps-database/2025-child-hcahps-chartbook.pdf https://www.ahrq.gov/cahps/cahps-database/index.html

265. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/20131008_cg/webcast_10_08_13_cg.html
     July 01, 2018 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (Webcast) October 8, … Summary Speakers and PowerPoint Slides Recording Transcript Related Material Summary The CAHPS … Clinician & Group Surveys (CG-CAHPS) include a Visit version, which asks patients about care at their … (PDF , 305 KB)   Related Material Read an Issue Brief: How Two Provider Groups Are Using the CAHPS … ® Clinician & Group Survey The CAHPS Improvement Guide Read Service Expectations poster (PDF

266. Understanding CAHPS® Surveys: A Primer for New Users (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-experience-fry-webinar.pdf
     January 01, 2014 - Understanding CAHPS® Surveys: A Primer for New Users What Is Patient Experience and How Does CAHPS … /about-cahps/patient-experience/index.html https://www.ahrq.gov/cahps/about-cahps/patient-experience … it matters to patients and families. 19 www.ahrq.gov/cahps CAHPS Survey Content CAHPS Core Questionnaire … CAHPS Supplemental Items Customized CAHPS Survey 20 www.ahrq.gov/cahps CAHPS Core Questionnaires … Outcomes CAHPS Survey Content CAHPS Core Questionnaires CAHPS Supplemental Items CAHPS Core Surveys

267. Los Angeles County Health Center Uses CAHPS To Shorten Wait Times | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201718.html
     April 01, 2018 - Los Angeles County Health Center Uses CAHPS To Shorten Wait Times Search All Impact Case Studies … patients on AHRQ's Consumer Assessment of Healthcare Providers and Systems Clinician & Group Survey (CG-CAHPS … Responses to the CAHPS survey indicated that long wait times occurred frequently. … Starting in 2012, NEVHC used the CAHPS survey to learn more from its patients about wait time. … CAHPS was able to quantify for us just how significant."

268. 2024 HCBS CAHPS Survey Database Executive Summary Infographic (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-infographic.pdf
     January 01, 2024 - 2024 HCBS CAHPS Survey Database Executive Summary Infographic cahps 2024 Home and Community-Based … /cahps-database/2024-hcbs-chartbook.pdf For more information on the CAHPS Home and Community-Based … Services Survey Database: https://www.ahrq.gov/cahps/cahps-database/index.html https://www.ahrq.gov … /sites/default/files/wysiwyg/cahps/cahps-database/2024-HCBS-chartbook.pdf https://www.ahrq.gov/cahps/ … cahps-database/index.html

269. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/introducing_the_new_cahps_c&g_survey3.0.pdf
     September 01, 2015 - Introducing the New CAHPS Clinician & Group Survey 3.0 Introducing the New CAHPS Clinician & Group … of background on the CAHPS program. … CAHPS Database. … And the question is -- how aligned are the CG-CAHPS composites to other CAHPS surveys? … , but other CAHPS instruments.

270. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/ron_hay-slides.pdf
     January 01, 2015 - Introducing the New CAHPS Clinician & Group Survey 3.0 www.cahps.ahrq.gov CAHPS Research Directions … • Impact of Shortening CG-CAHPS Survey • Simplifying CG-CAHPS Item Wording • Effect of Incentives … Possibilities for shortening the CAHPS Clinician and Group Survey. Medical Care. … Reading and understanding this CAHPS question requires 12th grade reading skills. … Directions Impact of Shortening CG-CAHPS Survey Simplifying CG-CAHPS Item Wording (Q6 Screening

271. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/dale_shaller_intro.pdf
     September 17, 2015 - Introducing the New CAHPS Clinician & Group Survey 3.0 Introducing the New CAHPS Clinician & Group … Survey 3.0 A Webcast Presented by the AHRQ CAHPS User Network September 17, 2015 1:00 – 2:30 pm … EDT www.cahps.ahrq.gov CAHPS Webcast Series • Consumer Assessment of Healthcare Providers and … standardized surveys and related products, including the CAHPS Database • CAHPS Surveys • Assess … Clinician & Group Survey 3.0 CAHPS Webcast Series CAHPS Family of Surveys Our Focus Today Today

272. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
     September 01, 2015 - Introducing the New CAHPS Clinician & Group Survey 3.0 www.cahps.ahrq.gov Why Create CG-CAHPS 3.0 … had long been a focus of CAHPS development and testing efforts • Promote alignment of content and … CG-CAHPS 3.0 Content In the last 6 months… Q6. … CG-CAHPS 3.0 Content In the last 6 months… Q11. … Release of CG-CAHPS CG-CAHPS 3.0 To Ask a Question

273. The CAHPS Ambulatory Care Improvement Guide: Open Notes (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6c.pdf
     March 01, 2017 - The CAHPS Ambulatory Care Improvement Guide: Open Notes The CAHPS Ambulatory Care Improvement Guide … March 2017 https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … www.opennotes.org/toolkit/ http://www.rwjf.org/en/culture-of-health/2016/02/the_next_phase_ofth.html The CAHPS

274. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/graham-bouldin.pdf
     April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores Health Share of Oregon CAHPS Improvement … Story “Strategies for Improving CAHPS Health Plan Survey Scores” A Webcast Presented by the AHRQ CAHPS … your membership • Invest in cultural competence among staff Health Share of Oregon CAHPS

275. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
     April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores Strategies for Improving CAHPS Health Plan … Survey Scores A p r i l 1 3 , 2 0 1 6 “Strategies for Improving CAHPS Health Plan Survey Scores … • CAHPS Proxy mirror CAHPS • Gain deeper insight • Understand member feedback at a deeper … level Develop • CAHPS is directional; CAHPS Proxy’s is insightful • Can understand “why” … Health Plan Survey Scores CareSource CAHPS Strategies CAHPS Proxy Health Partner Insight Consumer

276. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-intro.pdf
     April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores Strategies for Improving CAHPS Health Plan … Survey Scores A Webcast Presented by the AHRQ CAHPS User Network April 13, 2016 12:00 – 1:00 pm … ET www.cahps.ahrq.gov CAHPS Webcast Series • Consumer Assessment of Healthcare Providers and … standardized surveys and related products, including the CAHPS Database • CAHPS Surveys • Assess … Health Plan Survey Scores CAHPS Webcast Series CAHPS Family of Surveys CAHPS Health Plan Survey

277. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-closing.pdf
     March 15, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores Q&A Session “Strategies for Improving CAHPS … Health Plan Survey Scores” A Webcast Presented by the AHRQ CAHPS User Network March 15, 2016 12: … 00 – 1:00 pm EDT www.cahps.ahrq.gov To Ask a Question 44 www.cahps.ahrq.gov CAHPS Ambulatory … /cahps.ahrq.gov/quality-improvement/improvement-guide/improvement-guide.html www.cahps.ahrq.gov CAHPS … Ambulatory Care Improvement Guide CAHPS E-mail Updates Thank You!

278. Understanding CAHPS® Surveys: A Primer for New Users - Slides 39-47 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-survey-results-used-shaller-webinar.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 39-47 How Are Survey Results Used? … Dale Shaller Principal Shaller Consulting Group www.ahrq.gov/cahps How Are Survey Results Used? … resources for research:  CAHPS Database Research Files  CMS Data Sets for CAHPS surveys  SEER (Surveillance … , Epidemiology, and End Results) and Medicare CAHPS Linked Dataset 46 www.ahrq.gov/cahps CAHPS … Database • Databases for selected CAHPS surveys  CAHPS Health Plan (HP) Survey  CAHPS Clinician &

279. Data Sources and Limitations | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/cahps-database/comparative-data/2017-health-plan-chartbook/data-sources-limitations.html
     October 01, 2017 - 2017 CAHPS Health Plan Survey Chartbook Data Sources and Limitations Previous Page Next Page … Table of Contents 2017 CAHPS Health Plan Survey Chartbook Executive Summary Data Sources … Composites, Items, and Ratings The data presented in this Chartbook were compiled from CAHPS … Health Plan Survey results submitted to the CAHPS Database by various survey sponsors, including State … Medicare Data: Each year, the CAHPS Database receives the CAHPS Medicare Managed Care survey data collected

280. Participating in the 2024 CAHPS® Home and Community-Based Services Survey Database: What You Need to Know (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/participating-2024-hcbs-survey-database-slides.pdf
     January 01, 2024 - Know Participating in the 2024 CAHPS® Home and Community-Based Services (HCBS CAHPS) Survey Database … Survey ► HCBS CAHPS Database •Q & A 4 AHRQ’S CAHPS PROGRAM Jonathan Bakdash, Ph.D. … , Westat CAHPS Database Overview • Central repository of data for selected CAHPS surveys ► CAHPS … About CAHPS: Patient Experience CAHPS Surveys CAHPS Surveys Uses for CAHPS Surveys Looking Forward … Overview HCBS CAHPS Database Benefits of Participation CAHPS Data Submission Process CAHPS Database