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cahps.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
July 01, 2022 - ®)
Surveys and Guidance
Clinician & Group
CAHPS for Merit-Based Incentive … Improving Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS … It replaces the CAHPS for Physician Quality Reporting System (PQRS) Survey. … Because the CAHPS for MIPS Survey adds items to the core CAHPS Clinician & Group Survey, it generates … https://www.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
Back
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pcmh.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
July 01, 2022 - ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Improving Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS … It replaces the CAHPS for Physician Quality Reporting System (PQRS) Survey. … Because the CAHPS for MIPS Survey adds items to the core CAHPS Clinician & Group Survey, it generates … https://www.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
Back
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preventiveservices.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
July 01, 2022 - ®)
Surveys and Guidance
Clinician & Group
CAHPS for Merit-Based Incentive … Improving Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS … It replaces the CAHPS for Physician Quality Reporting System (PQRS) Survey. … Because the CAHPS for MIPS Survey adds items to the core CAHPS Clinician & Group Survey, it generates … https://www.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
Back
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preventiveservices.ahrq.gov/cahps/about-cahps/contact-us/index.html
April 01, 2023 - ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … Patient Experience
CAHPS Announcements
Contact CAHPS
Contact CAHPS … CAHPS ® Surveys
Contact the CAHPS Help Line with questions about the development, testing … /Research/CAHPS/ED
ED_Survey@cms.hhs.gov
CAHPS Home and Community Based Services Survey
https:/ … /
MA-PDPCAHPS@HCQIS.org
1–877–735–8882
CAHPS Outpatient and Ambulatory Surgery Survey (OAS CAHPS
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www.monahrq.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
July 01, 2022 - ®)
Surveys and Guidance
Clinician & Group
CAHPS for Merit-Based Incentive … Improving Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS … It replaces the CAHPS for Physician Quality Reporting System (PQRS) Survey. … Because the CAHPS for MIPS Survey adds items to the core CAHPS Clinician & Group Survey, it generates … https://www.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
Back
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
July 01, 2022 - ®)
Surveys and Guidance
Clinician & Group
CAHPS for Merit-Based Incentive … Improving Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS … It replaces the CAHPS for Physician Quality Reporting System (PQRS) Survey. … Because the CAHPS for MIPS Survey adds items to the core CAHPS Clinician & Group Survey, it generates … https://www.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
Back
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
July 01, 2022 - ®)
Surveys and Guidance
Clinician & Group
CAHPS for Merit-Based Incentive … Improving Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS … It replaces the CAHPS for Physician Quality Reporting System (PQRS) Survey. … Because the CAHPS for MIPS Survey adds items to the core CAHPS Clinician & Group Survey, it generates … https://www.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
Back
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www.talkingquality.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
July 01, 2022 - ®)
Surveys and Guidance
Clinician & Group
CAHPS for Merit-Based Incentive … Improving Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS … It replaces the CAHPS for Physician Quality Reporting System (PQRS) Survey. … Because the CAHPS for MIPS Survey adds items to the core CAHPS Clinician & Group Survey, it generates … https://www.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
Back
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www.ahrq.gov/cahps/cahps-database/hp-database/index.html
December 01, 2024 - CAHPS Health Plan Survey Database
The CAHPS Health Plan Survey (HP CAHPS) Database is a central … Chartbooks CAHPS Health Plan Survey Chartbooks summarize the survey results in a given year. 2024 CAHPS … CAHPS Chartbook (PDF, 1.4 MB); 2018 Highlights: Infographic (PDF, 249 KB) 2017 CAHPS Chartbook (PDF … , 964 KB) 2016 CAHPS Chartbook (PDF, 1 MB) 2015 CAHPS Chartbook (PDF, 1.2 MB) 2014 CAHPS Chartbook … (PDF, 812 KB) 2013 CAHPS Chartbook (PDF, 687 KB) CAHPS Data Tools AHRQ’s CAHPS Data Tools provide
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/resources/Guidelines_Translation.pdf
November 13, 2006 - CAHPS® Guidelines for Translating CAHPS Surveys
Updated 11/13/06 1
Guidelines for Translating … CAHPS® Surveys1
Introduction
This document addresses the growing need for translating CAHPS surveys … Cultural Comparability Team in
translating CAHPS surveys into Spanish. … translations of the CAHPS Hospital Survey,
the CAHPS In-Center Hemodialysis Survey, the CAHPS Clinician … Please note: Nearly all CAHPS instruments are available in Spanish.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/alignment-cahps-surveys.pdf
January 01, 2016 - Alignment of CAHPS® Ambulatory Care Surveys
PROJECT SUMMARY
Alignment of CAHPS® Ambulatory Care Surveys … and burden of multiple requirements for patient experience
surveys in ambulatory care settings, the CAHPS … team is supporting efforts to move toward a common set of
core items for the CAHPS Clinician & Group … (CG-CAHPS) Survey, a coordinated sampling process, more
efficient survey administration, and greater … with
changes to the core CG-CAHPS Survey.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/cahps-improvement-guide.pdf
January 01, 2016 - The CAHPS® Ambulatory Care Improvement Guide
PROJECT SUMMARY
The CAHPS® Ambulatory Care Improvement … Guide
The Aim
The CAHPS Health Plan Survey and the CAHPS Clinician & Group Survey are widely used … Users of the Guide can also find over a dozen improvement strategies organized by CAHPS survey topics … Our Approach
The CAHPS Improvement Guide was first developed in the early 2000’s to support Medicare … health plans that
receive CAHPS Health Plan Survey scores from the Centers for Medicare & Medicaid
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-04-fry.pdf
February 25, 2019 - CAHPS 101
HOW ARE CAHPS SURVEYS
ADMINISTERED? … SAS macro
24
CAHPS Resources
25
AHRQ CAHPS Web site:
www.ahrq.gov/cahps
• Surveys
• Survey administration … methods
• FAQs and answers
• Bibliography
• CAHPS Ambulatory Care
Improvement Guide
AHRQ CAHPS Database … Technical
Assistance
TalkingQuality:
www.ahrq.gov/talkingquality
http://www.ahrq.gov/cahps
http … ://www.ahrq.gov/talkingquality
How are CAHPS Surveys Administered?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-06-fry-closing.pdf
February 25, 2019 - CAHPS 101
Using the Webcast Console to
Submit Questions
• Question and Answer
► Select Q&A
► Type … question in the box
that opens
Type question here
36
CAHPS GovDelivery Listserv
• Want to stay … up-to-date on all things CAHPS? … E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
38
mailto: cahps1 … @westat.com
www.ahrq.gov/cahps/
Using the Webcast Console to Submit Questions
CAHPS GovDelivery Listserv
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-02-ginsburg.pdf
February 22, 2019 - CAHPS 101
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP,
Director, CAHPS Division
Center for … Consortium: AHRQ, RAND, Yale, and Westat
8
CAHPS Surveys
• CAHPS surveys are the gold standard … • The CAHPS program captures the patient’s voice. … data
11
AHRQ’S CAHPS®Program
AHRQ’s Core Competencies
What is CAHPS? … CAHPS Surveys
Uses of CAHPS Surveys
Patient Experience of Care Research at AHRQ
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-03-fry.pdf
February 25, 2019 - CAHPS 101
WHAT IS PATIENT EXPERIENCE
AND HOW DOES CAHPS
MEASURE IT? … were met
and how they felt about
their care
• Likert (rating) scales
• Subjective assessment
CAHPS … Survey Content
CAHPS Core
Questionnaire
CAHPS
Supplemental
Items
Customized
CAHPS
Survey … Patient Satisfaction
CAHPS Survey Principles
Correlation with Other Key Outcomes
CAHPS Core Surveys … : Some Examples
CAHPS Survey Content
Examples of CAHPS Composite Measures
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-05-edgman-levitan.pdf
February 25, 2019 - CAHPS 101
HOW ARE SURVEY RESULTS
USED?
Susan Edgman-Levitan, PA
Executive Director
John D. … Surveys
To Improve Patient Experience
Monitor and assess performance on
CAHPS measures
- Compare … resources for research:
► CAHPS Database Research Files
► CMS Data Sets for CAHPS surveys
► SEER ( … Surveillance, Epidemiology, and End Results) and
Medicare CAHPS Linked Dataset
34
CAHPS Database … Using CAHPS Surveys To Improve Patient Experience
CAHPS Ambulatory Care Improvement Guide
Use of Survey
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-01-fry-intro.pdf
January 08, 2019 - CAHPS 101
Understanding CAHPS® Surveys:
A Primer for New Users
A Webcast Presented by the AHRQ CAHPS … Type question here
3
Today’s Speakers
• Caren Ginsberg, Ph.D., CPXP, Director,
CAHPS … Stoeckle Center for Primary Care Innovation,
Massachusetts General Hospital, Co-PI, Yale CAHPS
team … program
• Discuss what the CAHPS surveys are and what their purpose is
• Describe how CAHPS surveys … 5
Understanding CAHPS®Surveys: A Primer for New Users
Need Help?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/CAHPS-Database-Brief_01_2014.pdf
January 01, 2014 - The CAHPS Database
The CAHPS Database
The CAHPS Database is funded by
the U.S. … The CAHPS Database receives data
voluntarily submitted by users that
have administered either the CAHPS … CAHPS Health Plan Survey
Component
The CAHPS Health Plan Survey
component contains data collected … CAHPS Clinician & Group
Survey Component
The CAHPS Clinician & Group
Survey (CG-CAHPS) component … Database
The CAHPS Program
CAHPS Health Plan Survey Component
CAHPS Clinician & Group Survey Component
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh_items_cg-cahps-child-survey_2358-2a.docx
March 11, 2016 - CAHPS
CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Patient-Centered Medical Home
Population … Version: Child
Supplemental Patient-Centered Medical Home Items for the CAHPS® Clinician & Group … Users of the CAHPS® Clinician & Group Survey are free to incorporate supplemental items in order to meet … 1|_| Yes
2|_| No
After PCMH9
3/7/2016 Page 1
Document No. 2358-2a
www.ahrq.gov/cahps
3/7/2016 Page … 3
Document No. 2358-2a
www.ahrq.gov/cahps