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241. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/lee_hargraves-slides.pdf
     June 02, 2025 - Introducing the New CAHPS Clinician & Group Survey 3.0 Sampling and Respondent Recall: What difference … 25 www.cahps.ahrq.gov Same CG-CAHPS Survey with Different Time Reference Periods • Currently … , users field CG-CAHPS surveys with either a 6- or 12-month recall period, as well as using a 6- or … * P < 0.001 www.cahps.ahrq.gov Differences in Top Box Scores for CG-CAHPS Measures 0 10 … Same CG-CAHPS Survey with Different Time Reference Periods Experiment: Random Assignment to either

242. An Update on the CAHPS Patient Narrative Item Sets - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-ginsberg.pdf
     June 02, 2025 - An Update on the CAHPS Patient Narrative Item Sets - Ginsberg Welcome from AHRQ Caren Ginsberg, Ph.D … Director, SOPS and CAHPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare

243. An Update on the CAHPS Patient Narrative Item Sets - Schlesinger (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
     June 02, 2025 - An Update on the CAHPS Patient Narrative Item Sets - Schlesinger PREVIEW OF NEW NARRATIVE ITEM SETS … IN DEVELOPMENT Mark Schlesinger, PhD A Growing Family of Narrative Item Sets CG-CAHPS Narrative

244. Questions and Answers About the CAHPS Cancer Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/questions-and-answers-about-cancer-care-survey.pdf
     June 02, 2025 - Questions and Answers About the CAHPS Cancer Care Survey 1 Questions and Answers About the CAHPS® … Q: How are the CAHPS Cancer Care Survey and the CAHPS Clinician & Group Survey related? … Given the alignment with the CAHPS Clinician & Group Survey, is the CAHPS Cancer Care Survey designed … If your organization is administering the CAHPS Hospital Survey (HCAHPS) or any other mandated CAHPS … Q: How are the CAHPS Cancer Care Survey and the CAHPS Clinician & Group Survey related? Q.

245. Understanding CAHPS® Surveys: A Primer for New Users - Slides 8-13 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ginsberg-ahrq-program.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 8-13 AHRQ’s CAHPS® Program Caren Ginsberg … , PhD Director, CAHPS Division Center for Quality Improvement & Patient Safety www.ahrq.gov/cahps … What is CAHPS? … CAHPS is committed to capturing the patient’s voice. 11 www.ahrq.gov/cahps Uses of CAHPS Surveys … CAHPS Surveys Uses of CAHPS Surveys Patient Experience of Care Research at AHRQ

246. 2018 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
     January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2018 CAHPS Health Plan Survey … The CAHPS Database aggregates the data to facilitate comparisons of CAHPS survey results by users, researchers … as from the 2000-2017 CAHPS Health Plan Databases, are available upon request according to the CAHPS … by CAHPS Health Plan survey users. … • Medicare Data: Each year, the CAHPS Database receives the CAHPS Medicare Managed Care survey data

247. 2019 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
     January 01, 2019 - 2019 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2019 CAHPS Health Plan Survey … The CAHPS Database aggregates the data to facilitate comparisons of CAHPS survey results by sponsors … versions of the CAHPS Health Plan Survey. … De-identified CAHPS Health Plan data research files are available upon request according to the CAHPS … • Medicare Data: Each year, the CAHPS Database receives the CAHPS Medicare Managed Care survey data

248. 2018 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_cg_cahps_chartbook.pdf
     January 01, 2019 - 2018 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE CAHPS Clinician & Group … This annual Chartbook presents results from the 2019 CAHPS Database for the CG-CAHPS Adult 3.0 Survey … The CG-CAHPS ORS is updated annually with new data submitted by CG-CAHPS Survey users. … Questions or comments regarding this Chartbook or the CG-CAHPS Database may be directed to the CAHPS … CHARACTERISTICS OF THE 2019 CG-CAHPS DATABASE When reviewing the CAHPS Clinician & Group Survey (CG-CAHPS

249. 2014 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_cg_cahps_chartbook.pdf
     January 01, 2014 - 2014 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE 2014 CAHPS Clinician … the CAHPS Clinician & Group (CG-CAHPS) Survey are submitting their survey results to the CAHPS Database … About the CG-CAHPS Database CAHPS Database The primary purpose of the CAHPS Database is to facilitate … CAHPS Clinician & Group Survey Database The CAHPS Clinician & Group Survey (CG-CAHPS) Database is one … About the CG-CAHPS Database CAHPS Database CAHPS Clinician & Group Survey Database CAHPS Database

250. 2015 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_cg_cahps_chartbook.pdf
     January 01, 2015 - 2015 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE 2015 CAHPS Clinician … Survey (CG- CAHPS) Database for the following CG-CAHPS Survey versions:  Adult Survey 2.0 Combined … Composition of the 2015 CG-CAHPS Database Survey Version CG-CAHPS Database Number of Practice … CHARACTERISTICS OF THE 2015 CG-CAHPS DATABASE When reviewing the CAHPS Clinician & Group (CG-CAHPS) … Composition of the 2015 CG-CAHPS Database Survey Version CG-CAHPS Database Number of Practice

251. 2017 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_cg_cahps_chartbook.pdf
     January 01, 2017 - 2017 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE CAHPS Clinician & … INTRODUCTION This annual Chartbook presents results from the 2017 CAHPS Clinician & Group Survey (CG-CAHPS … ) Database for the CG-CAHPS Adult Survey 3.0. … 2017 CG- CAHPS Database. … CHARACTERISTICS OF THE 2017 CG-CAHPS DATABASE When reviewing the CAHPS Clinician & Group (CG-CAHPS)

252. 2016 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_cg_cahps_chartbook.pdf
     January 01, 2016 - 2016 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE 2016 CAHPS … Survey (CG-CAHPS) Database for the following CG-CAHPS Survey versions:  Adult Survey 2.0 Combined … Composition of the 2016 CG-CAHPS Database Survey Version CG-CAHPS Database Number of Practice … included in the 2016 CG- CAHPS Database. … CHARACTERISTICS OF THE 2016 CG-CAHPS DATABASE When reviewing the CAHPS Clinician & Group (CG-CAHPS)

253. 2013 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_cg_cahps_chartbook.pdf
     January 01, 2013 - 2013 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE 2013 CAHPS Clinician … & Group Survey (CG-CAHPS). … the CAHPS Clinician & Group (CG-CAHPS) Survey are submitting their survey results to the CAHPS Database … About the CG-CAHPS Database CAHPS Database The primary purpose of the CAHPS Database is to facilitate … CAHPS Clinician & Group Survey Database The CAHPS Clinician & Group Survey (CG-CAHPS) Database is one

254. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2012_cg_cahps_chartbook.pdf
     January 01, 2012 - 2012 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE 2012 CAHPS Clinician & Group … (CG-CAHPS). … the CAHPS Clinician & Group (CG-CAHPS) Survey are submitting their survey results to the CAHPS Database … CAHPS Database The CAHPS Database is the repository for data from selected CAHPS surveys. … CAHPS Clinician & Group Survey Database The CAHPS Clinician & Group Survey (CG-CAHPS) Database is the

255. 2018 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook.pdf
     January 01, 2018 - 2018 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE CAHPS Clinician & Group … This annual Chartbook presents results from the 2018 CAHPS Database for the CG-CAHPS Adult 3.0 Survey … The CG-CAHPS ORS is updated annually with new data submitted by CG-CAHPS Survey users. … 2018 CG- CAHPS Database. … CHARACTERISTICS OF THE 2018 CG-CAHPS DATABASE When reviewing the CAHPS Clinician & Group Survey (CG-CAHPS

256. An Update on the CAHPS Patient Narrative Item Sets - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-closing-slides.pdf
     June 02, 2025 - An Update on the CAHPS Patient Narrative Item Sets - Closing QUESTIONS AND ANSWERS 29 How to Ask … Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected 30 CAHPS …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Website: www.ahrq.gov/cahps 32 mailto:cahps1@ … westat.com http://www.ahrq.gov/cahps Thank you!

257. CAHPS Research Meetings | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/research-meetings/index.html
     August 01, 2025 - CAHPS Research Meetings AHRQ occasionally hosts research meetings that bring together researchers … , subject matter experts and key stakeholders to focus on specific topics of interest related to CAHPS … The CAHPS Research Meeting is free and open to the public. … Ensuring the representativeness of respondents to CAHPS surveys. … CAHPS surveys, experts in survey methodology, representatives of Federal agencies that use CAHPS surveys

258. Los Angeles County Health Center Uses CAHPS To Shorten Wait Times | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201718.html
     April 01, 2018 - Los Angeles County Health Center Uses CAHPS To Shorten Wait Times Search All Impact Case Studies … patients on AHRQ's Consumer Assessment of Healthcare Providers and Systems Clinician & Group Survey (CG-CAHPS … Responses to the CAHPS survey indicated that long wait times occurred frequently. … Starting in 2012, NEVHC used the CAHPS survey to learn more from its patients about wait time. … CAHPS was able to quantify for us just how significant."

259. Recent Insights into CAHPS Survey Modes and Response Rates (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys.pdf
     January 01, 2020 - Recent Insights into CAHPS Survey Modes and Response Rates Understanding CAHPS Surveys: A Primer … , learn about CAHPS surveys and their purpose, hear how CAHPS surveys are developed and administered … like to welcome you to what is now a yearly CAHPS primer or CAHPS 101. … All of the CAHPS developed supplemental items are also available on the AHRQ CAHPS website. … surveys and CAHPS results?

260. What is Patient Experience and How Does CAHPS Measure It? (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-patient-experience.pdf
     June 02, 2025 - Survey Content CAHPS Core Questionnaire CAHPS Supplemental Items Customized CAHPS Survey … Survey with the Your CAHPS Survey Tool • Browser-based application that helps CAHPS survey users create … a customized CAHPS survey containing core + supplemental items ► CG-CAHPS 3.0 ► Health Plan Survey … Health Outcomes Business Outcomes CAHPS Survey Principles CAHPS Core Surveys: Some Examples Patient … Items Customizing Your CAHPS Survey with the Your CAHPS Survey Tool HOW ARE CAHPS SURVEYS ADMINISTERED