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221. 2016 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
     January 01, 2016 - THE CAHPS DATABASE 2016 CAHPS Health Plan Survey Database 2016 Chartbook: What Consumers … The CAHPS Database aggregates the data to facilitate comparisons of CAHPS survey results by users, … 2000-2015 CAHPS Health Plan Databases, are available upon request according to the CAHPS Database … by CAHPS Health Plan survey users. …  Medicare Data: Each year, the CAHPS Database receives the CAHPS Medicare Managed Care survey data

222. 2015 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
     January 01, 2015 - THE CAHPS DATABASE 2015 CAHPS Health Plan Survey Database 2015 Chartbook: What Consumers … The CAHPS program at the U.S. … CAHPS Health Plan Survey. … The CAHPS Database Online Reporting System is updated annually with new data submitted by CAHPS Health … About the CAHPS Health Plan Survey Database CAHPS Database The CAHPS Database is the repository

223. 2014 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_hp-chartbook.pdf
     January 01, 2014 - 2014 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2014 CAHPS Health Plan Survey … The CAHPS program at the U.S. … AHRQ’s CAHPS Database receives data voluntarily submitted by users that have administered the CAHPS … The CAHPS Database aggregates the data to facilitate comparisons of CAHPS survey results by users, … About the CAHPS Health Plan Survey Database CAHPS Database The CAHPS Database is the repository for

224. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_hp-chartbook.pdf
     January 01, 2013 - 2012 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE 2013 CAHPS Health Plan … The CAHPS program at the U.S. … AHRQ’s CAHPS Database receives data voluntarily submitted by users that have administered the CAHPS … • Medicare Data: Each year, the CAHPS Database receives the CAHPS Medicare Managed Care survey data … CAHPS Database The CAHPS Database is the repository for data from selected CAHPS surveys.

225. 2013 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/2013cliniciangroupchartbook.pdf
     July 01, 2014 - 2013 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE 2013 CAHPS Clinician … & Group Survey (CG-CAHPS). … the CAHPS Clinician & Group (CG-CAHPS) Survey are submitting their survey results to the CAHPS Database … About the CG-CAHPS Database CAHPS Database The primary purpose of the CAHPS Database is to facilitate … CAHPS Clinician & Group Survey Database The CAHPS Clinician & Group Survey (CG-CAHPS) Database is one

226. 2014 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/2014cahpshealthplanchartbook.pdf
     October 01, 2014 - 2014 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2014 CAHPS Health Plan Survey … The CAHPS program at the U.S. … AHRQ’s CAHPS Database receives data voluntarily submitted by users that have administered the CAHPS … The CAHPS Database aggregates the data to facilitate comparisons of CAHPS survey results by users, … About the CAHPS Health Plan Survey Database CAHPS Database The CAHPS Database is the repository

227. Useful Online Tools for CAHPS Survey Users - HAYS (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-hays.pdf
     January 01, 2022 - Useful Online Tools for CAHPS Survey Users - HAYS Introduction to “Your CAHPS Survey Tool” Ron D. … Hospital Survey - Adult CAHPS Hospital Survey - Child CAHPS® Cancer Care Drug Therapy Survey CAHPS … ® Cancer Care Radiation Therapy Survey CAHPS® Cancer Care Surgery Survey CAHPS® Clinician & Group … Tool” CAHPS patient experience surveys Customizing Your CAHPS Survey Your CAHPS Survey Tool Webpage … CAHPS® Clinician & Group Survey 3.0 Webpage CAHPS® Clinician & Group Survey 3.0 -Adult Webpage CAHPS

228. Useful Online Tools for CAHPS Survey Users - INTRO (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-intro.pdf
     January 01, 2022 - Useful Online Tools for CAHPS Survey Users - INTRO Useful Online Tools for CAHPS Survey Users A Webcast … Presented by the AHRQ CAHPS User Network November 16, 2022 3:00 pm - 4:00 pm ET Need Help? … participant tip sheet 4 https://events.westat.com/cahps/ Today’s Speakers Daniel Sangria, M.A., … Tool” • Introduction to the CAHPS Analysis Program • AHRQ Data Tools & CAHPS Data Reporting • Concluding … Remarks and Adjournment Useful Online Tools for CAHPS Survey Users Need Help?

229. Useful Online Tools for CAHPS Survey Users - YOUNT (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-yount.pdf
     January 01, 2022 - Useful Online Tools for CAHPS Survey Users - YOUNT INTRODUCTION TO THE CAHPS ANALYSIS PROGRAM Naomi … composite measures • Case mix adjustment CAHPS Analysis Program 28 What is the CAHPS Analysis … base SAS and SAS/STAT modules • It enables CAHPS users to analyze data from any CAHPS survey: • Health … Instructions for Analyzing Data from CAHPS Surveys in SAS® ► These documents and the CAHPS Analysis … Data in SAS cahps Instructions for Analyzing Data from CAHPS® Surveys in SAS®: Using the CAHPS

230. Useful Online Tools for CAHPS Survey Users - FISHER (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-fisher.pdf
     January 01, 2022 - Useful Online Tools for CAHPS Survey Users - FISHER WELCOME FROM AHRQ Sylvia Fisher, PhD Senior Social … AHRQ can not require the use of our tools and products. 8 CAHPS Index: https://www.ahrq.gov/cahps … /cahps/news-and- events/events/webinar-011922.html https://www.ahrq.gov/cahps/index.html https://www.ahrq.gov … /cahps/news-and-events/events/webinar-011922.html Welcome from AHRQ Agency for Healthcare Research … and Quality CAHPS Index

231. Useful Online Tools for CAHPS Survey Users - CLOSING (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-closing.pdf
     January 01, 2022 - Useful Online Tools for CAHPS Survey Users - CLOSING Q&A ? ? … Ask a Question • Question and Answer ► Select Q&A ► Type a question in the box that opens 53 CAHPS …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ 55 mailto:cahps1 … @westat.com http://www.ahrq.gov/cahps/ THANK YOU! … PLEASE COMPLETE THE WEBCAST EVALUATION 56 Q&A How to Ask a Question CAHPS Updates Questions or

232. Administering the CAHPS Child Hospital Narrative Item Set (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
     November 01, 2023 - Administering the CAHPS Child Hospital Narrative Item Set Administering the CAHPS® Child Hospital … Like all CAHPS supplemental items, these narrative items are optional; they are not part of the core … • obtain ongoing feedback when the CAHPS survey is not being administered. … https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html http://www.ahrq.gov/cahps … -93.pdf Administering the CAHPS® Child Hospital Narrative Item Set Page 4 • Cost.

233. CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
     November 01, 2023 - CAHPS Child Hospital Narrative Item Set The Child Hospital Narrative Item Set is a series of … The item set can be added to the CAHPS Child Hospital Survey . … The CAHPS team strongly recommends against reordering the questions or selecting a subset of the questions … Brief History The CAHPS team began work on a new Narrative Item Set for the CAHPS Child Hospital Survey … Learn more about the development of the CAHPS Child Hospital Narrative Item Set .

234. An Update on the CAHPS Patient Narrative Item Sets - Martino (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
     June 01, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Martino UPDATED NARRATIVE ITEM SETS FOR THE CAHPS … Translation and cognitive testing • Field testing and revision • Periodic refinement as needed 9 CG-CAHPS … [INSERT OPTIONAL TEXT HERE] 10 CG-CAHPS Narrative Item Set Adult 3.0/3.1: Items Q# Beta Version … Website 13 Value of CG-CAHPS Narrative Data for Quality Improvement • Distinctive: over 50% of … CG-CAHPS Narrative Item Setfor the Visit 4.0 Survey AHRQ CAHPS Website Value of CG-CAHPS Narrative

235. New CAHPS Tools for Patient Experience Measurement (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-062525.html
     July 01, 2025 - New CAHPS Tools for Patient Experience Measurement (Webcast) June 25, 2025 Contents Summary … Recording Summary This free webcast from AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … Additionally, this session showcased a variety of CAHPS resources designed to support effective survey … (Moderator) Principal Shaller Consulting Group        Slides and Recording New CAHPS Tools for Patient … Measurement (PDF, 1.8 MB)   YouTube embedded video: https://www.youtube-nocookie.com/embed/UhOkHFLkWvU New CAHPS

236. An Update on the CAHPS Patient Narrative Item Sets - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-intro-slides.pdf
     November 16, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Intro An Update on the CAHPS Patient Narrative … Item Sets A Webcast Presented by the AHRQ CAHPS User Network November 16, 2021 1:00 – 2:00 pm ET … Our Focus Today • Purpose of CAHPS Narrative Items • Updated Narrative Item Sets for the CAHPS Clinician … Narrative Items • CAHPS Narrative Item Sets consist of a structured series of open-ended questions … closed-ended survey questions 5 Today’s Speakers • Caren Ginsberg, Ph.D., Director CAHPS & SOPS

237. Understanding CAHPS Surveys: A Primer for New Users - Introduction (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-intro-2023.pdf
     January 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users - Introduction Understanding CAHPS® Surveys: A … Primer for New Users A Webcast Presented by the AHRQ CAHPS User Network January 11, 2022 1:00 – 2:00 … Connection • Use Q&A: For Questions or Other Problems • Event Website: https://events.westat.com/cahps … Program • CAHPS Survey Basics ► Design principles ► Survey measures ► Sampling and administration … Highlights • Question and Answers 4 Today’s Speakers • Caren Ginsberg, Ph.D., CPXP, Director CAHPS

238. Understanding CAHPS Surveys: A Primer for New Users - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-closing-2023.pdf
     January 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users - Closing 33 Q&A ? ? … 34 CAHPS Updates Sign up for email updates 35 Questions or Comments? …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ mailto:cahps1@westat.com … http://www.ahrq.gov/cahps/ 36 THANK YOU! … PLEASE COMPLETE THE WEBCAST EVALUATION Q&A CAHPS Updates Questions or Comments? THANK YOU!

239. Recent Insights into CAHPS Survey Modes and Response Rates (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-transcript.pdf
     January 01, 2020 - Recent Insights into CAHPS Survey Modes and Response Rates  Recent Insights into CAHPS Survey Modes … ://www.ahrq.gov/cahps | 3 of 22 Ginsberg, Slide 9 CAHPS stands for Consumer Assessment of Healthcare … Survey, it was developed with CAHPS principles in mind and we've had ongoing meetings with the CAHPS … We had four CAHPS composites. … It's not just CAHPS surveys.

240. Preparing a Questionnaire Using the CAHPS Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
     April 01, 2021 - Materials available for all CAHPS surveys: • Analyzing CAHPS Survey Data: Free programs for analyzing … https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html https://www.ahrq.gov/cahps/surveys-guidance … https://www.ahrq.gov/cahps/index.html https://www.ahrq.gov/cahps/index.html mailto:cahps1@westat.com … for Using the CAHPS® Clinician & Group Survey Section 1: Preparing a Questionnaire Using the CAHPS … a Questionnaire Using the CAHPS Clinician & Group Survey Page 3 Guidelines for Using the CAHPS