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www.ahrq.gov/news/newsletters/e-newsletter/930.html
September 01, 2024 - ET: Introducing the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Outpatient Mental
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www.ahrq.gov/action-alliance/engineering-safety-practice/index.html
September 01, 2025 - Resources Feedback from Consumer Assessment of Healthcare Providers and Systems (CAHPS) . * Feedback
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www.ahrq.gov/patient-safety/resources/learning-lab/re-engineering-postnatal-unit-care-long-desc.html
April 01, 2025 - contributed to the development of maternity-specific Consumer Assessment of Healthcare Providers and Systems (CAHPS
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www.ahrq.gov/faqs/index.html?page=20
January 01, 2015 - AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS
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psnet.ahrq.gov/node/72836/psn-pdf
January 26, 2021 - example, the different iterations of the AHRQ Consumer
Assessment of Healthcare Providers and Systems (CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/user-centered-quality-reports-mcgee-20120301-transcript.pdf
June 02, 2025 - high-profile quality reports, including ones for the Centers for Medicare & Medicaid Services,
the CAHPS
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/strategy6j-support-self-care.html
March 01, 2020 - Strategy 6J: Support Groups and Self-Care
Contents
6.J.1. The Problem
6.J.2. The Intervention
6.J.3. Benefits of These Interventions
6.J.4. Implementation of These Interventions
References
Download Strategy 6J:
Support Groups and Self-Care
(PDF, 214 KB)
6.J.1. The Pro…
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-intro-methods.pdf
December 01, 2021 - Quality
• Healthcare Cost and Utilization Project (HCUP)
• Medical Expenditure Panel Survey (MEPS)
• CAHPS … ® Database – CAHPS® Health Plan Survey Database
Centers for Disease Control and Prevention
• Behavioral … Centers for Medicare & Medicaid Services
• Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) Hospital Survey
(HCAHPS)
• CAHPS® Home Health Care Survey (HHCAHPS)
• CAHPS® Hospice Survey
• … the data were not
available in 2017.
** The 2021 Person-Centered Care section included 8 hospice CAHPS
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv.html
June 01, 2010 - CAHPS® Nursing Home Survey: long-stay resident. … CAHPS® is the Consumer Assessment of Healthcare Providers and Systems.
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiij.html
June 01, 2010 - Center
AHRQ
Agency for Healthcare Research and Quality
AoA
Administration on Aging
CAHPS … ®
Consumer Assessment of Healthcare Providers and Systems (CAHPS® is a registered trademark of the
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/public-reporting/report-1-public-reporting.pdf
June 01, 2010 - a consumer-
driven era: showing differences is crucial to informed consumer
choice. 10th National CAHPS … Presentation at the 10th National CAHPS User Group Meeting, Baltimore, MD, 2006.
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www.ahrq.gov/sites/default/files/2024-11/kizer-report.pdf
January 01, 2024 - H-CAHPS, Carolyn Clancy, MD, Agency for Healthcare Research and Quality
Dr. … Clancy described how “apples to apples” comparisons of hospitals can be
made using H-CAHPS, a survey … SESSIONS— MEMBERS AND BOARD ONLY
1B: Carolyn Clancy, Agency for Healthcare Research and Quality, H-CAHPS
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datatools.ahrq.gov/meps-ic/technical-notes-and-survey-documentation/
January 01, 2020 - Us
Español
FAQs
Email Updates
Data Tools Home
CAHPS … Safety
Resources
Data Tools FAQ
HCUP Fast Stats FAQ
HCUPnet FAQ
Data Tools Home
CAHPS … AHRQ Data Tools
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Healthcare
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effectivehealthcare.ahrq.gov/sites/default/files/pdf/public-reporting-quality-improvement_research-protocol.pdf
August 17, 2011 - adj5 mortality) or
(HCFA adj5 death) or Federal employee health benefit guide or
QualityCounts or CAHPS … reporting (e.g., mortality for cardiac procedures, patient-
provider communication as measured in the CAHPS … Effectiveness Data and Information Set (HEDIS), or Consumer Assessment of Healthcare
Providers and Systems (CAHPS
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datatools.ahrq.gov/hcup-fast-stats/faq/
December 01, 2020 - Us
Español
FAQs
Email Updates
Data Tools Home
CAHPS … Safety
Resources
Data Tools FAQ
HCUP Fast Stats FAQ
HCUPnet FAQ
Data Tools Home
CAHPS … AHRQ Data Tools
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Healthcare
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/04-pt-narratives-support-px-strategy-lee.pdf
June 02, 2025 - How Patient Narratives Can Support Your Patient Experience Strategy (Webcast) - Lee
Patient Narrative Research Insights
Leveraging Patients’ Creative Ideas
For Learning and Innovation
Yuna Lee, MPH, PhD
16
Elicitation of Patients’ Creative Ideas
Draw on past exemplars of excellent experiences
“Now think back …
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/03-pt-narratives-support-px-strategy-grob.pdf
June 02, 2025 - How Patient Narratives Can Support Your Patient Experience Strategy (Webcast) - Grob
Patient Narrative Research Insights
How Patient Narratives Enable Improvement:
A Narrative About Narratives
Rachel Grob, PhD
13
Learning from Practice Administrators
Reasons Middle Managers Value
Narratives
Role of Narrativ…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/05-pt-narratives-support-px-strategy-quigley.pdf
June 02, 2025 - How Patient Narratives Can Support Your Patient Experience Strategy (Webcast) - Quigley
Patient Narrative Research Insights
Insights About Child HCAHPS Survey Comments
on Pediatric Inpatient Experiences
Denise D. Quigley, PhD
19
Children’s Hospital in
Academic Medical Center
• Child HCAHPS open-ended questi…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/06-pt-narratives-support-px-strategy-panel.pdf
June 02, 2025 - How Patient Narratives Can Support Your Patient Experience Strategy (Webcast) - Panel Discussion
Panel Discussion
22
Q&A
?
?
23
Panel Discussion
Q&A
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-sops-overview-webcast-tyler.pdf
January 01, 2025 - financial performance/operating margin if they had an EHR 2
Lower adverse events3
Higher Hospital CAHPS