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1061. Why Child Health Measures (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/chtoolbx/why/why.doc
      January 01, 2004 - New components have been added to the Expanded CAHPS® Child Survey to assess the services provided to

1062. Info FAQs | Agency for Healthcare Research and Quality
      www.ahrq.gov/faqs/index.html?page=14
      October 01, 2003 - AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS

1063. Care Delivery | Agency for Healthcare Research and Quality
      www.ahrq.gov/ncepcr/care/index.html
      November 01, 2024 - Satisfaction The Clinician & Group Survey of the Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS

1064. Final Progress Report: Using Health Risk Appraisal To Prioritize Primary Care Interventions (pdf file)
      www.ahrq.gov/sites/default/files/2024-12/nagykald-mold-report.pdf
      January 01, 2024 - The HRA improved the patient-centeredness of care as measured by the CAHPS PCC-10 survey (P=0.05). … study [19], using an adapted version of the Consumer Assessment of Health Care Providers and Systems (CAHPS … ) survey separately from the HRA. [25] We calculated a composite score from selected CAHPS survey … Lubalin, J.S., Harris-Kojetin, L.D., Sweeny, S.F., and Cleary, P.D., Psychometric properties of the CAHPS … The HRA improved the patient-centeredness of care as measured by the CAHPS PCC-10 survey (P=0.05).

1065. Improving Patient Experience in Large Organizations webcast - Fishkin (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-fishkin.pdf
      March 24, 2020 - Stephanie Fishkin, PhD Principal Consultant, Center for Healthcare Analytics, Kaiser Permanente AHRQ-CAHPS

1066. Measures: Family Experiences With Care Coordination Measure Set (FECC) (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/CHIPRA_15-P002-EF-revised.pdf
      March 01, 2015 - experiences from the Clinician and Groups Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS … Table: Validation of developed indicators using access composite and overall provider rating from CG-CAHPS

1067. III. Hotline Implementation and Refinement | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/reports/hotline/implement3.html
      May 01, 2016 - Include a reference to the hotline in CAHPS, Press Ganey, or other patient experience surveys. … event reporting form), and others would have required the cooperation of vendors (e.g., Press Ganey or CAHPS

1068. Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey on Patient Safety Culture (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
      May 01, 2023 - The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience … improvement-guide.html The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS … Improve Communication Between Pharmacy Staff and Patients: Training Program for Pharmacy Staff The CAHPS … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience

1069. Observations from Exemplary Sites | The Academy
      integrationacademy.ahrq.gov/products/playbooks/behavioral-health-and-primary-care/observations-exemplary-sites
      July 01, 2025 - The CAHPS Improvement Guide This Web-based resource offers strategies to improve patient experience

1070. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/3_rachel_grob.pdf
      June 02, 2025 - burden: completed in < 10 minutes Experimental design: • • • Placement: beginning versus end of CAHPS

1071. Info FAQs | Agency for Healthcare Research and Quality
      www.ahrq.gov/faqs/index.html?page=23
      May 26, 2025 - AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS

1072. Info FAQs | Agency for Healthcare Research and Quality
      www.ahrq.gov/faqs/index.html?page=10
      AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS

1073. Info FAQs | Agency for Healthcare Research and Quality
      www.ahrq.gov/faqs/index.html?page=17
      AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS

1074. Major Study Finds Significant National Patient Safety Improvement | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsroom/press-releases/significant-patient-safety-improvement.html
      July 01, 2022 - Infections Program and implementation of CUSP methodology , team-training curriculum TeamSTEPPS® , CAHPS

1075. Creating and Maintaining a Culture of Safety Series (Session 3): Measuring and Responding to Safety Culture Across Healthcare (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/measuring-safety-culture.pdf
      May 13, 2025 - Social Science Analyst, CAHPS and SOPS Programs Agency for Healthcare Research and Quality Joann Sorra … Project Director, User Network for CAHPS and SOPS Vice President, Westat AHRQ’s Surveys on Patient … financial performance/operating margin if they had an EHR 2 Lower adverse events3 Higher Hospital CAHPS

1076. Medical Expenditure Panel Survey Survey Questionnaires
      meps.ahrq.gov/mepsweb/survey_comp/survey.jsp
      July 18, 2025 - The health care quality measures in the SAQ were taken from the health plan version of CAHPS … and Round 2 of Panel 5 and included questions from the Consumer Assessment of Health Plans (CAHPS

1077. Medical Expenditure Panel Survey Survey Questionnaires
      meps.ahrq.gov/survey_comp/survey.jsp
      July 18, 2025 - The health care quality measures in the SAQ were taken from the health plan version of CAHPS … and Round 2 of Panel 5 and included questions from the Consumer Assessment of Health Plans (CAHPS

1078. Strategy 3: Nurse Bedside Shift Report Implementation Handbook (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
      August 01, 2010 - As another example, hospitals may want to improve patients’ experience of care as measured by the CAHPS … If a hospital wants to improve its CAHPS Hospital Survey scores related to nurse communication, an aim … might be “to improve scores on CAHPS Hospital Survey Questions 1, 2, and 3 by 5 percent within 1 year … All hospitals also saw improvements in CAHPS Hospital Survey scores after implementing bedside shift … to improve communication around pain management, an area in which Patewood wanted to improve their CAHPS

1079. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
      April 01, 2022 - are many tools for cataloguing patient or member complaints that allow you to track the problems by CAHPS … Develop a complaint database Develop a computerized database that catalogs complaints by CAHPS

1080. The Massachusetts eHealth Collaborative: A Brief Overview. (pdf file)
      digital.ahrq.gov/sites/default/files/docs/page/2006Bates_051311comp.pdf
      September 22, 2005 - physicians ~6,000 office practices ~3,000 solo or 2-3 physician practices Highly ranked for quality (HEDIS, CAHPS