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www.ahrq.gov/faqs/index.html?page=13
AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS
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www.ahrq.gov/faqs/index.html?page=2
October 17, 2014 - AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS
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www.ahrq.gov/faqs/index.html?page=7
June 12, 2025 - AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_Ldr_Slide_508.pdf
June 02, 2025 - outcomes
• Emotional health, symptom resolution, pain control,
physiologic measures
– Improved CAHPS
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www.ahrq.gov/faqs/index.html?page=18
AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-appendix-combined.pdf
October 25, 2022 - and Utilization Project (HCUP)
National Consumer Assessment of Healthcare Providers and Systems (CAHPS … Statistics System—Natality (NVSS-N)
Centers for Medicare & Medicaid Services
Home Health Care CAHPS … (HHCAHPS) Survey
Home Health Outcome and Assessment Information Set (OASIS)
Hospital CAHPS (HCAHPS … ) Survey
Hospice CAHPS Survey
Hospital Inpatient Quality Reporting (Hospital IQR) Program
Hospital … , and Home Health CAHPS.
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6i-shared-decisionmaking.html
April 01, 2023 - Strategy 6I: Shared Decisionmaking
Contents
6.I.1. The Problem
6.I.2. The Intervention
6.I.3. Benefits of This Intervention
6.I.4. Implementation of This Intervention
References
Download Strategy 6I:
Shared Decisionmaking
(PDF, 270 KB)
6.I.1. The Problem
Although pat…
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6m-group-visits.html
March 01, 2020 - Strategy 6M: Group Visits
Contents
6.M.1. The Problem
6.M.2. The Intervention
6.M.3. Benefits of This Intervention
6.M.4. Implementation of This Intervention
6.M.5. The Impact of This Intervention
References
Download Strategy 6M:
Group Visits
(PDF, 232 KB)
6.M.1. The…
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6g-rapid-referral.html
April 01, 2023 - National CAHPS Benchmarking Database.
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www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/engineering-safety-practice/safety-engineering-strategies.pdf
March 06, 2025 - Support
Resources AHRQ
• Feedback from Consumer Assessment of Healthcare Providers
and Systems (CAHPS … url_ver=Z39.88-2003&rfr_id=ori:rid:crossref.org&rfr_dat=cr_pub%20%200pubmed
https://www.ahrq.gov/cahps … /index.html
https://www.ahrq.gov/cahps/index.html
https://www.ahrq.gov/sops/index.html
https://psnet.ahrq.gov
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www.ahrq.gov/talkingquality/resources/comparative-reports/health-plans.html
December 01, 2022 - The scores for patient experience with health plans use CAHPS rating and composite measures.
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www.ahrq.gov/faqs/index.html?page=21
AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS
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effectivehealthcare.ahrq.gov/sites/default/files/related_files/hro-rapid-research.pdf
May 01, 2025 - • Consumer Assessment of Healthcare Providers and Systems
(CAHPS®)21:This resource includes a suite … /surveys-guidance/index.html
https://www.ahrq.gov/cahps/surveys-guidance/index.html
https://www.ahrq.gov … CAHPS patient experience surveys and
guidance. … https://www.ahrq.gov/cahps/surveys-
guidance/index.html. Accessed January 14,
2025.
22. … /surveys-guidance/index.html
https://www.ahrq.gov/cahps/surveys-guidance/index.html
https://www.ahrq.gov
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www.ahrq.gov/faqs/index.html?page=11
AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-12-intro-to-assessing-practices.pdf
September 01, 2015 - Assessment_Patient_Assessment_of_Care_for_Chronic_Conditions.pdf
• Patient satisfaction and experience:
o CAHPS … Patient surveys can be broad (e.g., clinician/group CAHPS®) or specific to certain
types of transformations … (e.g., Patient Assessment of Chronic Illness Care, CAHPS® Patient-
Centered Medical Home Survey).
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.pdf
February 08, 2018 - For example, many of the CAHPS®
Hospital Survey measures reflect key elements of patient and family
engagement … strategic plan
• Can help your hospital realize quality and safety improvements (e.g.,
improvements in CAHPS … Over time, metrics included on
dashboards may evolve into more outcomes-oriented measures, such as CAHPS
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datatools.ahrq.gov/hcupnet/methodology/
January 01, 2023 - Us
Español
FAQs
Email Updates
Data Tools Home
CAHPS … Safety
Resources
Data Tools FAQ
HCUP Fast Stats FAQ
HCUPnet FAQ
Data Tools Home
CAHPS … AHRQ Data Tools
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Healthcare
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datatools.ahrq.gov/hcupnet/glossary/
October 01, 2015 - Us
Español
FAQs
Email Updates
Data Tools Home
CAHPS … Safety
Resources
Data Tools FAQ
HCUP Fast Stats FAQ
HCUPnet FAQ
Data Tools Home
CAHPS … AHRQ Data Tools
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Healthcare
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www.ahrq.gov/ncepcr/tools/confid-report/system-design.html
February 01, 2016 - Or in the case of low CAHPS iii communication scores, an improvement plan might include a review of … iii CAHPS = Consumer Assessment of Healthcare Providers and Systems.
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www.ahrq.gov/news/newsletters/e-newsletter/962.html
June 01, 2025 - ET: New CAHPS Tools for Patient Experience Measurement .