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www.talkingquality.ahrq.gov/programs/index.html
January 01, 2016 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Consumer Assessment of Healthcare … Providers and Systems (CAHPS®) surveys ask consumers and patients to report on and evaluate their experiences
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www.talkingquality.ahrq.gov/policymakers/chipra/overview/background/references.html
December 01, 2009 - Agency for Healthcare Research and Quality CAHPS®. … The CAHPS® Benchmarking Database Comparative Data. … CAHPS® .
66.Agency for Healthcare Research and Quality CAHPS® National Benchmarking Database.
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/g2_combo_specifictoolstosupportchange.pdf
January 01, 2011 - Pages/Tools/Glossa
ryImprovementTerms.as
px
Agency for
Healthcare
Research and
Quality
Guide CAHPS … Pocket
Reference Guide
The Consumer Assessment of Healthcare Providers
and Systems (CAHPS) Pocket … for
Adult Surveys is a standardized reference guide that
summarizes adult surveys developed by the CAHPS … knowledge/Pages/Tools/GlossaryImprovementTerms.aspx
http://www.ahrq.gov/sites/default/files/wysiwyg/cahps … quality-improvement/measures/CAHPS_FAC_PG_041310.pdf
http://www.ahrq.gov/sites/default/files/wysiwyg/cahps
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-oregon-state-snapshot.pdf
January 01, 2018 - Assessment of Healthcare
Providers and Systems Clinician & Group Survey—
Patient Centered Medical Home (CG-CAHPS-PCMH … Assessment of Healthcare Providers and Systems Clinician & Group
Survey—Patient Centered Medical Home (CG-CAHPS-PCMH … For more information, visit http://www.ahrq.gov/cahps/surveys-
guidance/item-sets/PCMH/index.html and
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-acknowledgments.pdf
December 29, 2017 - Zaslavsky, PhD
Additional members of the CAHPS Consortium, especially:
Julie A.
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www.talkingquality.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/supplhighlight13.html
June 01, 2015 - Financial incentives
AK
3
36
1
PCMH principles and transformation, quality measures, CG-CAHPS … Abbreviations used in Appendix:
ADHD : Attention deficit hyperactivity disorder BMI : Body mass index CG-CAHPS
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www.talkingquality.ahrq.gov/research/publications/search.html?page=3
September 01, 2018 - Publication Date: October 2017
Publication Number: A1618-EHC012-B
2017 CAHPS … Health Plan Survey Chartbook
The 2017 CAHPS Health Plan Survey Chartbook summarizes what consumers
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast2-brady.pdf
August 06, 2018 - & Disparities
Report (NHQDR) Program
– Consumer Assessment of Healthcare
Providers and Systems (CAHPS
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www.talkingquality.ahrq.gov/health-literacy/improve/organizational.html
September 01, 2020 - CAHPS ® health literacy items provide a set of validated patient survey items that healthcare organizations … Related content
CAHPS® health literacy and interpreter services items
AHRQ health literacy resources
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www.talkingquality.ahrq.gov/talkingquality/translate/scores/scoring.html
June 01, 2016 - The CAHPS Clinician & Group Survey, for example, has many questions whose response options are “always … the Centers for Medicare & Medicaid Services displays only one of several possible responses for the CAHPS
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www.talkingquality.ahrq.gov/pqmp/measures/index.html?page=0
March 30, 2024 - Measurement, Evaluation, Testing, Review, and Implementation Consortium (Q-METRIC)
Reporting of CAHPS … Evaluation, Testing, Review, and Implementation Consortium (Q-METRIC)
Reporting of Supplemental CAHPS
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www.talkingquality.ahrq.gov/pqmp/measures/index.html
March 30, 2024 - Measurement, Evaluation, Testing, Review, and Implementation Consortium (Q-METRIC)
Reporting of CAHPS … Evaluation, Testing, Review, and Implementation Consortium (Q-METRIC)
Reporting of Supplemental CAHPS
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www.talkingquality.ahrq.gov/research/findings/studies/index.html?page=480
January 01, 2024 - Comprehensive Unit-based Safety Program (CUSP)
(9)
Consumer Assessment of Healthcare Providers and Systems (CAHPS … Quigley DD , Martino SC , Brown JA Evaluating the content of the communication items in the CAHPS … The authors examined the content of the CAHPS® Clinician and Group Survey and found that the survey items … Evaluating the content of the communication items in the CAHPS clinician and group survey and supplemental … Keywords: Communication, Consumer Assessment of Healthcare Providers and Systems (CAHPS), Quality of
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fullreport.pdf
March 01, 2018 - ®) Child 12-month Survey (CAHPS, 2017). … CG CAHPS Experience Measures
Caregiver experience was measured using the overall provider rating and … (CAHPS, 2017). … CAHPS Clinician and Group Survey; 2017. … Available at https://www.ahrq.gov/cahps/surveys-
guidance/cg/index.html.
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-5.8.pdf
January 01, 2014 - Year 1 patient satisfaction
was assessed using 5 items from the
Adult CAHPS Health Plan survey. … (CG CAHPS) survey. … PLoS ONE.
2013;8(1):e54729.107
CAHPS surveys (“Would you recommend
this clinic to other … Patient experiences of
care were assessed using the CG
CAHPS survey. … Differences in
CAHPS reports and
ratings of health care
provided to adults and
children.
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/factors-contributing-sustainment.pdf
August 31, 2015 - Improvements in quality measure reporting infrastructure Quality reporting Not sustained
Fielding the CAHPS-CG … Demonstration staff shared knowledge gained from (1)
fielding the CAHPS-CG PCMH survey (which was tested … As a result, under the new PCMHI, the state expanded the use of a hybrid CAHPS-CG
PCMH survey1 and offered … data collection.
1 Alaska implemented the CAHPS-PCMH … Hence, the state refers to the survey as a hybrid CAHPS-PCMH.
3
Maryland
Maryland used its
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www.talkingquality.ahrq.gov/pqmp/measures/simple-febrile-seizure.html
August 01, 2021 - ) Section 5, Table 11; Figures 1-2 (PDF, 227 KB) Section 7, Tables 12-15 (PDF, 133.3)
Toolkit: CAHPS
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www.talkingquality.ahrq.gov/pqmp/measures/tobacco-use.html
August 01, 2021 - Tobacco Use and Help Form—References (PDF, 18 KB) Materials Written Statement (PDF, 52 KB)
Toolkit: CAHPS
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www.talkingquality.ahrq.gov/topics/behavioral-health.html
March 01, 2022 - Behavioral Health Data Consumer Assessment of Healthcare Provider and Systems (CAHPS ) Surveys on Mental … The Consumer Assessment of Healthcare Provider and Systems (CAHPS) Mental Healthcare Surveys include
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www.talkingquality.ahrq.gov/patient-safety/quality-measures/index.html
August 01, 2023 - Review System
AHRQ Quality Indicators™
Consumer Assessment of Healthcare Providers and Systems (CAHPS