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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
September 01, 2015 - CAHPS Health Plan Survey Child Medicaid Survey 5.0
CAHPS® Health Plan Surveys
Version: Child Medicaid … Survey 5.0
Language: English
Notes
• Release of 5.0 version: The CAHPS Health Plan Surveys were … These
items will be added back to this survey once the CAHPS Consortium completes its review
of all … For assistance in
accessing these documents, please contact the CAHPS Help Line at 800-492-9261 or … Find additional guidance in Preparing a Questionnaire Using the CAHPS Health Plan
Survey.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/lee_hargraves-slides.pdf
September 28, 2015 - Introducing the New CAHPS Clinician & Group Survey 3.0
Sampling and Respondent Recall:
What difference … 25
www.cahps.ahrq.gov
Same CG-CAHPS Survey with Different Time
Reference Periods
• Currently … , users field CG-CAHPS surveys with
either a 6- or 12-month recall period, as well as
using a 6- or … * P < 0.001
www.cahps.ahrq.gov
Differences in Top Box Scores for CG-CAHPS
Measures
0
10 … Same CG-CAHPS Survey with Different Time Reference Periods
Experiment: Random Assignment to either
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.pdf
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish
CAHPS® Nursing Home Survey
Version: … Language: Spanish
Response Scale: 4 points
For assistance with this survey, please contact the CAHPS … The CAHPS team’s recommendations include the following:
• If feasible, insert blank pages as needed … CAHPS® Nursing Home Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
Instrucciones
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.doc
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish
CAHPS® Nursing Home Survey
Version:
Family … Survey
Language: Spanish
Response Scale: 4 points
For assistance with this survey, please contact the CAHPS … The CAHPS team’s recommendations include the following:
· If feasible, insert blank pages as needed
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-telephone-script.pdf
April 17, 2017 - Sample Telephone Script for the CAHPS Child Hospital Survey
CAHPS® Child Hospital Survey and Instructions … for the CAHPS Child Hospital Survey
• Sample Telephone Script for the CAHPS
Child Hospital Survey … Survey
Available for all CAHPS surveys:
• Analyzing CAHPS Survey Data: Free
programs for analyzing … http://www.ahrq.gov/cahps/
http://www.ahrq.gov/cahps/
mailto:cahps1@westat.com
http://www.ahrq.gov/cahps … CAHPS® Child Hospital Survey and Instructions
Sample Telephone Script for the CAHPS Child Hospital
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/4_Gladys_Epting_slide_41-44.pdf
January 15, 2014 - Using CG-CAHPS at
Academic Medical
Centers
Gladys J. … UHC Members are names you recognize
42
®
44
CG-CAHPS Pilot Studies at UHC
In 2010, 28 UHC … • Members submitted 78,974 patient records to the CAHPS Database from 119
clinic sites working with … 2 vendors
Using CG-CAHPS at Academic Medical Centers
Who is University HealthSystem Consortium … CG-CAHPS Pilot Studies at UHC
-
www.qualitymeasures.ahrq.gov/cahps/news-and-events/events/20110511/webcast_05_11_11.html
March 01, 2016 - FAQs
Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS … )
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Databases
Webcasts & Recent Events
Research Meetings
Reporting Results … to Consumers
Improving Patient Experience
CAHPS Announcements
Contact CAHPS … https://www.ahrq.gov/cahps/news-and-events/events/20110511/webcast_05_11_11.html
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
September 01, 2010 - Development Process
for the CAHPS PCMH Survey
The CAHPS Team has been working with the National
Committee … Additional CAHPS Survey Resources
Several free resources to support CAHPS surveys are available
from … CAHPS Clinician & Group Survey
and Reporting Kit
The CAHPS Clinician & Group Survey is part of a Survey … CAHPS Database
The CAHPS Database is the national repository for data from
the CAHPS Health Plan and … the CAHPS Clinician
& Group Surveys and submit data to the CAHPS Database.
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www.qualitymeasures.ahrq.gov/news/newsletters/e-newsletter/857.html
March 01, 2023 - Comments Sought by May 5 on Potential CAHPS® Survey To Assess Patients’ Prenatal and Childbirth Care … Comments Sought by May 5 on Potential CAHPS® Survey To Assess Patients’ Prenatal and Childbirth Care … for Information (RFI) about a potential Consumer Assessment of Healthcare Providers and Systems (CAHPS
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-guiding-concepts.pdf
September 01, 2015 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Hays
GUIDING CONCEPTS FOR THE
NEW … CAHPS® SURVEY
Ron Hays, Ph.D. … University Of California – Los Angeles and RAND Health Program
CAHPS Core Surveys:
Some Examples … • Adult and child surveys released July/September 2015.
15
CAHPS Clinician & Group Survey 3.0 … community)
• Value-based purchasing
• Recognition and certification
programs
16
Why a new CAHPS
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - have heard of the CAHPS Consortium, which is composed of the AHRQ CAHPS staff, Rand and the Yale
University … And
AHRQ relies heavily on the CAHPS Consortium for technical oversight of the CAHPS surveys, moving … So what is the CAHPS Narrative Elicitation Protocol? … 2018 Webcast
October 2018 www.ahrq.gov/cahps | 12 of 15
that is also broken down by CAHPS, by … October 2018 www.ahrq.gov/cahps
https://www.ahrq.gov/cahps/index.html
Implementing the New CAHPS Protocol
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fullreport.pdf
March 01, 2018 - ®) Child 12-month Survey (CAHPS, 2017). … CG CAHPS Experience Measures
Caregiver experience was measured using the overall provider rating and … (CAHPS, 2017). … CAHPS Clinician and Group Survey; 2017. … Available at https://www.ahrq.gov/cahps/surveys-
guidance/cg/index.html.
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www.qualitymeasures.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/supplhighlight13.html
June 01, 2015 - Financial incentives
AK
3
36
1
PCMH principles and transformation, quality measures, CG-CAHPS … Abbreviations used in Appendix:
ADHD : Attention deficit hyperactivity disorder BMI : Body mass index CG-CAHPS
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www.qualitymeasures.ahrq.gov/research/publications/search.html?page=3
September 01, 2018 - Publication Date: October 2017
Publication Number: A1618-EHC012-B
2017 CAHPS … Health Plan Survey Chartbook
The 2017 CAHPS Health Plan Survey Chartbook summarizes what consumers
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/evolution-cg-1-4.pdf
August 01, 2021 - Evolution of the Clinician & Group Survey from Version 1.0 to 4.0
CAHPS Clinician & Group Survey Evolution … , including CMS’s ACO
CAHPS Clinician & Group Survey Evolution Page 3
CAHPS Survey and the CAHPS … • CG-CAHPS Visit Survey 2.0. … In order to
promote consistency across versions of the CG-CAHPS Survey, including
CMS’s CAHPS surveys … , AHRQ is not releasing a 3.0 version of the CG-
CAHPS Visit Survey.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-5.8.pdf
January 01, 2014 - Year 1 patient satisfaction
was assessed using 5 items from the
Adult CAHPS Health Plan survey. … (CG CAHPS) survey. … PLoS ONE.
2013;8(1):e54729.107
CAHPS surveys (“Would you recommend
this clinic to other … Patient experiences of
care were assessed using the CG
CAHPS survey. … Differences in
CAHPS reports and
ratings of health care
provided to adults and
children.
-
www.qualitymeasures.ahrq.gov/talkingquality/translate/scores/scoring.html
June 01, 2016 - The CAHPS Clinician & Group Survey, for example, has many questions whose response options are “always … the Centers for Medicare & Medicaid Services displays only one of several possible responses for the CAHPS
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/factors-contributing-sustainment.pdf
August 31, 2015 - Improvements in quality measure reporting infrastructure Quality reporting Not sustained
Fielding the CAHPS-CG … Demonstration staff shared knowledge gained from (1)
fielding the CAHPS-CG PCMH survey (which was tested … As a result, under the new PCMHI, the state expanded the use of a hybrid CAHPS-CG
PCMH survey1 and offered … data collection.
1 Alaska implemented the CAHPS-PCMH … Hence, the state refers to the survey as a hybrid CAHPS-PCMH.
3
Maryland
Maryland used its
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/6-improvement-strategies.pdf
March 01, 2017 - (all of
which are variations on the CAHPS Health Plan Survey or the CAHPS Clinician & Group
Survey … The CAHPS Ambulatory Care Improvement Guide
6. … The CAHPS Ambulatory Care Improvement Guide
6. … The CAHPS Ambulatory Care Improvement Guide
6. … Learn About Public Reporting of CAHPS Survey Results
For guidance on developing public reports of CAHPS
-
www.qualitymeasures.ahrq.gov/health-literacy/improve/organizational.html
September 01, 2020 - CAHPS ® health literacy items provide a set of validated patient survey items that healthcare organizations … Related content
CAHPS® health literacy and interpreter services items
AHRQ health literacy resources