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861. SOPS™ Value and Efficiency Supplemental Items for Hospitals and Medical Offices Webcast Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcasttranscript.pdf
     January 09, 2018 - Offices January 9, 2018 – Webcast Transcript Speakers: Caren Ginsberg, PhD Division Director, CAHPS … I'm the project director for the contract that supports AHRQ's CAHPS and SOPS surveys and provides technical … sets for the hospital or medical office surveys, and a link to another Webcast later this week on CAHPS … I also wanted to mention, as Joann did, that our division, the CAHPS division, oversees the work of the … The CAHPS program is having another Webcast on Thursday.

862. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
     April 01, 2011 - As another example, hospitals may want to improve patients’ experience of care as measured by the CAHPS … If a hospital wants to improve its CAHPS Hospital Survey scores related to discharge, an aim might be … “to improve scores on CAHPS Hospital Survey Questions 19 and 20 by 5 percent within 1 year.” … Prior to implementation, CAHPS Hospital Survey and Press-Ganey scores related to discharge were in the … IDEAL Discharge Planning led to improved CAHPS Hospital Survey scores on 3-South.

863. About TalkingQuality | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/about/index.html
     August 01, 2016 - This team worked with reporting experts involved in AHRQ’s CAHPS Consortium as well as an Editorial Board

864. Label Health Care Quality Measures in Plain English | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/translate/labels/measures.html
     July 01, 2016 - However, from early testing of reporting templates for measures from the CAHPS Health Plan Survey, researchers

865. Who Are You Talking To? New Insights Into the Audience for Consumer Reports on Health Care Quality (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/20110511/webcast_05_11_11.html
     March 01, 2016 - Who Are You Talking To? New Insights Into the Audience for Consumer Reports on Health Care Quality (Webcast) May 11, 2011 Summary Speakers and PowerPoint Slides Recording Transcript Related Material Summary This Webinar focused on the kinds of people who are interested in quality reports, how …

866. AcademyHealth State-University Partnership Learning Network (SUPLN) Web Conference | Agency for Healthcare Research and Quality
     www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/supln-slides.html
     January 01, 2016 - Experience of Care NA NCQA Consumer Assessment of Healthcare Providers and Systems (CAHPS … The experience of care measure is the Consumer Assessment of Healthcare Providers and Systems (CAHPS® … to other administrative data sources, including immunization registries One survey-based measure (CAHPS … review organizations (EQROs) to support measure reporting Partnering with universities Fielding CAHPS … Technical assistance and evaluation for state Collect - report on all CHIPRA Core measures (including CAHPS

867. Supplemental Resources on Self-Management Support (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/continuing-ed/moc_smsresources.pdf
     July 01, 2014 - Shared decisionmaking guidance • The AHRQ CAHPS program can help you think about how to implement Shared … Board  of  Pediatrics   AHRQ:  Agency  for  Healthcare  Research  and  Quality   CAHPS

868. Applicants Sought for National Coordinating Center and National Evaluation Center for State-Based Healthcare Extension Service | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/931.html
     October 01, 2024 - ET: Introducing the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Outpatient Mental … This webinar will focus on the purpose and design of CAHPS’ new Outpatient Mental Health Survey .

869. Patient-Community Resource Relationships | Agency for Healthcare Research and Quality
     www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-atlas3-6.html
     October 01, 2013 - Notes Principles of this measure may be adapted from work by CAHPS Patient Centered Medical Home survey … : http://www.ahrq.gov/cahps/surveys-guidance/cg/pcmh/index.html This measure will be assessing

870. Background Report for the Request for Public Comment on Initial, Recommended Core Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs | Agency for Healthcare Research and Quality
     www.ahrq.gov/policymakers/chipra/overview/background/appendix-a1.html
     December 01, 2009 - BMI Body mass index CAHMI Child and Adolescent Health Measurement Initiative CAHPS

871. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
     April 01, 2011 - CAHPS Hospital Survey questions related to discharge include: • Q19: During this hospital stay, did … If a hospital wants to improve its CAHPS Hospital Survey scores related to discharge, an aim might be … “to improve scores on CAHPS Hospital Survey Questions 19 and 20 by 5 percent within 1 year.” … Prior to implementation, CAHPS Hospital Survey and Press-Ganey scores related to discharge were in the … IDEAL Discharge Planning led to improved CAHPS Hospital Survey scores on 3-South.

872. Resource List - AHRQ Nursing Home Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
     April 01, 2023 - The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience … CAHPS® Nursing Home Surveys https://cahps.ahrq.gov/surveys-guidance/nh/index.html The CAHPS program … This website provides information on the CAHPS Nursing Home Surveys, as well as links to three separate … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience … CAHPS® Nursing Home Surveys 7.

873. Developing Invitation Messages that Increase Survey Response Rates - Fowler (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-fowler.pdf
     June 02, 2025 - THANK YOU 29 https://www.ahrq.gov/cahps/index.html EMAIL MESSAGING TO INCREASE WEB SURVEY RESPONSE

874. Making Adjustments to Health Care Quality Scores | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/translate/scores/adjustment-scoring.html
     January 01, 2023 - Case-mix adjustment of the CAHPS Hospital Survey. Health Serv Res 2005 Dec;40(6 Pt 2):2162-81.

875. Information to Help Hospitals Get Started
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_Ldr_Slide_508.pptx
     July 23, 2010 - patient outcomes Emotional health, symptom resolution, pain control, physiologic measures Improved CAHPS … The scores are based on a standardized survey known as the CAHPS® Hospital Survey. … Many of the measures from the CAHPS Hospital Survey—particularly those related to patient-provider communication

876. Explaining Comparisons of Health Care Quality Scores | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/translate/compare/explain.html
     March 01, 2016 - ”   [1] This testing was done initially to explore how to add data from the CAHPS Hospital Survey

877. Ambulatory Care | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/ambulatory/tools.html
     February 01, 2018 - The CAHPS ® Clinician & Group Survey  assesses patients' experiences with health care providers and

878. National Quality Strategy Priority: Person-Centered Care | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/nhqrdr/2014chartbooks/hispanichealth/part3-nqs3.html
     October 01, 2015 - 80.4 86.2 87.5 92.3 Source: Centers for Medicare & Medicaid Services, Home Health Care CAHPS … Source: Centers for Medicare & Medicaid Services, Home Health Care CAHPS (Consumer Assessment of Healthcare

879. First Annual Centers of Excellence Workshop | Agency for Healthcare Research and Quality
     www.ahrq.gov/chsp/events/coe-workshop1.html
     December 01, 2022 - well-coordinated system), and measuring their performance (e.g., using patient experience measures such as CAHPS

880. Background Report for the Request for Public Comment on Initial, Recommended Core Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/overview/background/corebackgrnd.pdf
     January 01, 2013 - CAHPS® is a family of surveys of experiences of care, an aspect of patient- centeredness. … CAHPS®). … Agency for Healthcare Research and Quality CAHPS. … The CAHPS Benchmarking Database Comparative Data. CAHPS [Accessed Dec. 2 2009. 66. … Agency for Healthcare Research and Quality CAHPS National Benchmarking Database.