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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/day-of-discharge.pdf
June 02, 2025 - Fielding the CAHPS Child Hospital Survey
Page 1
Fielding the CAHPS® Child Hospital
Survey
Day-of-Discharge … Survey Administration
Introduction
This document explains how to field the CAHPS Child Hospital Survey … These instructions supplement the Child HCAHPS
instructions found on the AHRQ CAHPS website by clicking … For information about the Adult
version of the CAHPS Hospital Survey (HCAHPS), visit CMS’s Web site … for the
CAHPS Hospital Survey.
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/fielding-child-hcahps.pdf
June 02, 2025 - Fielding the CAHPS Child Hospital Survey
CAHPS® Child Hospital Survey and Instructions
Fielding the … CAHPS Child Hospital Survey
Document No. 93
Fielding the CAHPS® Child Hospital
Survey
Sampling … Fielding the CAHPS Child Hospital
Survey
• Sample Notification Letters and Emails
for the CAHPS … https://www.ahrq.gov/cahps/index.html
https://www.ahrq.gov/cahps/index.html
mailto:cahps1@westat.com … for the
CAHPS Hospital Survey.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/end-of-life/end-of-life-care-survey-english.pdf
December 03, 2024 - CAHPS End of Life Care Survey
CAHPS End-of-Life Care Survey
Language: English
Notes
• Front cover … For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261
or cahps1@westat.com … File name: SurveyOf-EOL-Care.docx
Last updated: December 3, 2024
mailto:cahps1@westat.com
CAHPS … 1 Never
2 Sometimes
3 Usually
4 Always
CAHPS End-of-Life Care Survey
12/03/2024 3
13. … 1 English
2 Spanish
3 Another language
CAHPS End-of-Life Care Survey
12/03/2024 7
37.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-analysis-evensen.pdf
June 02, 2025 - Introducing the CAHPS Cancer Care Survey
Analysis of Results
Chris Evensen
43
Scoring
Use the … CAHPS macro version 4.1 for the scoring
• The macro is an analysis program developed in SAS by
CAHPS … grantees
• Macro been updated throughout the years
• Specifically designed to analyze CAHPS data
• … Macro is available here: https://www.ahrq.gov/cahps/surveys-
guidance/helpful-resources/analysis/index.html … Macro is static
Users customize a control program to execute the
macro
44
https://www.ahrq.gov/cahps
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HIT/HIT_CAHPS_Meeting_Summary.pdf
December 01, 2006 - Darby summarized the CAHPS program
and how HIT items would fit into the family of CAHPS survey products … CAHPS Family of Surveys
In the second, more diversified phase of the CAHPS program, the Consortium ( … CAHPS Family of Surveys
Ambulatory Care Facility Care
Health Plan Survey CAHPS Hospital Survey … CAHPS Principles
CAHPS surveys are subject to a rigorous development process that includes a literature … the CAHPS
surveys: How does a CAHPS survey lend itself to understanding these issues better?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-sp20-1451b.pdf
January 25, 2012 - CAHPS Surgical Care Survey Spanish
CAHPS® Surgical Care Survey
Version: 2.0
Population: Adult
Language … 1 Sí
2 No
CAHPS Surgical Care Survey
2
7. … 1 Sí, definitivamente
2 Sí, un poco
3 No
CAHPS Surgical Care Survey
4
23. … 1 Sí, definitivamente
2 Sí, un poco
3 No
CAHPS Surgical Care Survey
5
30. … 1 Hombre
2 Mujer
CAHPS Surgical Care Survey
7
42.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/home/about/about-cahps-home-health-care-survey-rev.pdf
September 01, 2017 - CAHPS Home Health Care Survey
Page 1 of 2
CAHPS HOME HEALTH CARE SURVEY
The CAHPS Home Health Care … This survey was developed by the Agency for Healthcare Research and Quality’s (AHRQ) CAHPS program. … DEVELOPMENT OF THE CAHPS HOME HEALTH CARE SURVEY
The Centers for Medicare & Medicaid Services (CMS) … Home Health Care instrument followed the standard CAHPS process. … CMS submitted the CAHPS Home Health Care Survey to the National Quality
Forum in late 2008.
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www.ahrq.gov/cahps/news-and-events/events/webcast-031516.html
June 01, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (Webcast)
March 15, … featured innovative strategies used by two health systems to significantly improve their scores on the CAHPS … Clinician & Group (CG-CAHPS) Survey. … The Webcast also introduced a newly revised version of the CAHPS Ambulatory Care Improvement Guide , … resource for medical groups, health plans, and other providers seeking to improve their scores on the CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-quality-measures.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - BROWN
Looking Forward: HCBS
Quality Measures Alignment
and HCBS CAHPS® Survey
Melanie Brown, PhD … The Technical Assistance Guide for Administration of HCBS CAHPS Survey expands use of the
HCBS CAHPS … Development aligned with CAHPS
4. Survey sponsor can determine frequency of use
5. … CMS HCBS Quality Strategy Elements
HCBS Quality Initiatives: HCBS CAHPS Survey
HCBS CAHPS Survey
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-ahrq.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - GINSBERG
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP
Director, CAHPS and Surveys on Patient … • CAHPS = Consumer Assessment of Healthcare Providers and
Systems
• CAHPS Program advances the understanding … data
−Informative reporting of CAHPS data
−Quality improvement using CAHPS data
►Develops surveys and … survey data
10
CAHPS Surveys: Gold standard for patient
experience measurement
CAHPS Surveys:
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-survey-database.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey-CORROTHERS … CAHPS HOME AND COMMUNITY-BASED
SERVICES SURVEY
DATABASE
Michael Corrothers
HCBS CAHPS Database … Lead,
Westat
24
CAHPS Database Overview
• Central repository of data for selected CAHPS surveys … o CAHPS Health Plan (HP) Survey
o CAHPS Clinician & Group (CG) Survey
o NEW: CAHPS Home and Community-Based … CAHPS HOME AND COMMUNITY-BASED SERVICES SURVEY DATABASE
CAHPS Database Overview
HCBS CAHPS Database
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-technical-assistance.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey-WOODWARD … HCBS CAHPS Technical
Assistance (TA)
Kathleen Woodward, MSPH
Managing Consultant
The Lewin Group … 22
Helpful Resources
• AHRQ CAHPS Guidance: https://www.ahrq.gov/cahps/surveys-
guidance/hcbs/index.html … • CMS HCBS CAHPS Survey and TA Materials (Materials will be updated
on the Medicaid.gov website in … /cahps-home-and-community-based-services-survey-10-
english.pdf
• HCBS CAHPS TA Guide for Survey Administration
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-intro.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - INTRO
Participating in the 2021 CAHPS® Home and
Community-Based Services (HCBS CAHPS)
Survey Database … : What You Need to Know
A Webcast Presented by the AHRQ CAHPS User Network
April 21, 2021
1:30 – 2: … for Healthcare Research and Quality Home
and Community-Based Services Initiative
• Discuss the HCBS CAHPS … Survey
• Discuss the HCBS CAHPS Database
2
Need Help?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-closing.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … question in the box
that opens
► Make sure “All Panelists” is
selected
34
Type Question
Here
CAHPS … Contact the HCBS CAHPS Database
E-mail: HCBSCAHPSDatabase@westat.com
Phone: 1-855-580-4657
Website
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/introducing-cahps-child-hospital-survey-transcript.pdf
January 01, 2015 - Introducing the CAHPS Child Hospital Survey_Transcript
Introducing the CAHPS Child Hospital Survey … It’s presented by the AHRQ CAHPS User Network. … CAHPS surveys don’t measure satisfaction, per se. … And that’s all available on the CAHPS Web site. … I’d like to thank our speakers and the CAHPS User Network, and I welcome you to join us at a future CAHPS
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
January 22, 2015 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS:
A New Experience of Care Survey
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
June 09, 2012 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS
Barbara Burke, Administrator, Patient … Child HCAHPS
• Research driven
• Specific to pediatric population
• Approved by AHRQ, CMS and CAHPS
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/1_carla_zema_intro.pdf
January 22, 2015 - Introducing the CAHPS Child Hospital Survey
Introducing the CAHPS Child
Hospital Survey
A Webcast … Presented by the AHRQ CAHPS User Network
January 22, 2015
1:00 – 2:00 pm EST
What is CAHPS? … • Consumer Assessment of Healthcare Providers
and Systems (CAHPS) Program
• Funded primarily by the … Child Hospital Survey
What is CAHPS? … Core CAHPS Design Principles
CAHPS Family of Surveys
CAHPS Consortium
Child HCAHPS Survey Development
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/fielding-cancer-53.pdf
July 14, 2017 - Fielding the CAHPS Cancer Care Survey
CAHPS® Cancer Care Survey and Instructions
Fielding the … CAHPS Cancer Care Survey
Fielding the CAHPS® Cancer Care
Survey
Document No. 53
Updated 7/14/2017 … Key Questions from the CAHPS Cancer Care Survey ......................... 27
CAHPS® Cancer Care … from the
CAHPS Cancer Care Survey
Available for all CAHPS surveys:
• Analyzing CAHPS Survey Data … /index.html
CAHPS® Cancer Care Survey and Instructions
Fielding the CAHPS Cancer Care Survey
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-ginsberg.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
AHRQ’s CAHPS® Program
Caren Ginsberg
Director, CAHPS Division … Center for Quality Improvement & Patient Safety
June 13, 2017
www.ahrq.gov/cahps
CAHPS = Consumer … 13
CAHPS
Core Survey
Supplemental
Items
CAHPS Customized
Survey
www.ahrq.gov/cahps
CAHPS Design … Examples
CAHPS Supplemental Item Sets: Some Examples
CAHPS Design Principles
Uses of CAHPS Surveys … AHRQ CAHPS Database