-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_cg_cahps_chartbook.pdf
January 01, 2016 - 2016 CAHPS Clinician & Group Survey Database Chartbook
THE CAHPS DATABASE
2016 CAHPS … Survey
(CG-CAHPS) Database for the following CG-CAHPS Survey versions:
Adult Survey 2.0 Combined … Composition of the 2016 CG-CAHPS Database
Survey Version
CG-CAHPS Database
Number of
Practice … included in the 2016 CG-
CAHPS Database. … CHARACTERISTICS OF THE 2016 CG-CAHPS DATABASE
When reviewing the CAHPS Clinician & Group (CG-CAHPS)
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_cg_cahps_chartbook_execsummary.pdf
January 01, 2017 - 2017 CAHPS Clinician & Group Survey Database Chartbook Executive Summary
cahps® 2017 Clinician & Group … measures of patient experience based on the
2017 Consumer Assessment of Healthcare Providers and Systems (CAHPS … https://cahpsdatabase.ahrq.gov/files/2017CAHPSClinicianGroupChartbook.pdf
For more information on the CAHPS
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook_infographic.pdf
January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary
CAHPS® 2018 Health Plan Survey Database … populations rate their
health plan based on the 218 Consumer Assessment of Healthcare Providers and Systems (CAHPS … https://cahpsdatabase.ahrq.gov/files/2018CAHPSHealthPlanChartbook.pdf
For more information on the CAHPS … 2018CAHPSHealthPlanChartbook.pdf
https://cahpsdatabase.ahrq.gov/HPSurveyGuidance.aspx
https://www.ahrq.gov/index.html
CAHPS
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_cg_cahps_chartbook.pdf
January 01, 2014 - 2014 CAHPS Clinician & Group Survey Database Chartbook
THE CAHPS DATABASE
2014 CAHPS Clinician … the CAHPS Clinician &
Group (CG-CAHPS) Survey are submitting their survey results to the CAHPS Database … About the CG-CAHPS Database
CAHPS Database
The primary purpose of the CAHPS Database is to facilitate … CAHPS Clinician & Group Survey Database
The CAHPS Clinician & Group Survey (CG-CAHPS) Database is one … About the CG-CAHPS Database
CAHPS Database
CAHPS Clinician & Group Survey Database
CAHPS Database
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_cg_cahps_chartbook.pdf
January 01, 2015 - 2015 CAHPS Clinician & Group Survey Database Chartbook
THE CAHPS DATABASE
2015 CAHPS Clinician … Survey (CG-
CAHPS) Database for the following CG-CAHPS Survey versions:
Adult Survey 2.0 Combined … Composition of the 2015 CG-CAHPS Database
Survey Version
CG-CAHPS Database
Number of
Practice … CHARACTERISTICS OF THE 2015 CG-CAHPS DATABASE
When reviewing the CAHPS Clinician & Group (CG-CAHPS) … Composition of the 2015 CG-CAHPS Database
Survey Version
CG-CAHPS Database
Number of
Practice
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2018 CAHPS Health Plan Survey … The CAHPS Database aggregates the data to facilitate comparisons of CAHPS survey
results by users, researchers … as from the 2000-2017 CAHPS Health Plan Databases, are available upon request according to the
CAHPS … by CAHPS Health Plan survey users. … • Medicare Data: Each year, the CAHPS Database receives the CAHPS Medicare Managed Care
survey data
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2012_cg_cahps_chartbook.pdf
January 01, 2012 - 2012 CAHPS Clinician & Group Survey Database Chartbook
THE CAHPS DATABASE
2012 CAHPS Clinician & Group … (CG-CAHPS). … the CAHPS Clinician &
Group (CG-CAHPS) Survey are submitting their survey results to the CAHPS Database … CAHPS Database
The CAHPS Database is the repository for data from selected CAHPS surveys. … CAHPS Clinician & Group Survey Database
The CAHPS Clinician & Group Survey (CG-CAHPS) Database is the
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_cg_cahps_chartbook.pdf
January 01, 2013 - 2013 CAHPS Clinician & Group Survey Database Chartbook
THE CAHPS DATABASE
2013 CAHPS Clinician … &
Group Survey (CG-CAHPS). … the CAHPS Clinician &
Group (CG-CAHPS) Survey are submitting their survey results to the CAHPS Database … About the CG-CAHPS Database
CAHPS Database
The primary purpose of the CAHPS Database is to facilitate … CAHPS Clinician & Group Survey Database
The CAHPS Clinician & Group Survey (CG-CAHPS) Database is one
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook.pdf
January 01, 2018 - 2018 CAHPS Clinician & Group Survey Database Chartbook
THE CAHPS DATABASE
CAHPS Clinician & Group … This annual Chartbook presents results from the 2018 CAHPS
Database for the CG-CAHPS Adult 3.0 Survey … The CG-CAHPS ORS is updated annually with new data submitted by CG-CAHPS Survey users. … 2018 CG-
CAHPS Database. … CHARACTERISTICS OF THE 2018 CG-CAHPS DATABASE
When reviewing the CAHPS Clinician & Group Survey (CG-CAHPS
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook_execsummary.pdf
January 01, 2018 - 2018 CAHPS Clinician & Group Survey Database Chartbook Executive Summary
How 313,706 pa1tients from … of patient experience based on the 2018
Consumer Assessment of Healthcare Providers and Systems
(CAHPS … https://cahpsdatabase.ahrq.gov/files/2018CAHPSClinicianGroupChartbook.pdf
For more information on the CAHPS
-
www.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
March 01, 2016 - and I'm pleased to serve as the moderator of our podcast series on CAHPS. … We are continuing to enhance CAHPS surveys to meet users’ needs all the time. … You can download and listen to a variety of podcasts about CAHPS on our Web site at www.ahrq.gov/cahps … That's www.a h r q.gov slash [/] c-a-h-p-s [ www.ahrq.gov/cahps ]. … That's CAHPS, the number 1, at [@] w-e-s-t-a-t.com [cahps1@westat.com].
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/cahps-research-nurse-care-coordination.pdf
March 01, 2017 - Program on Quality of Care
AHRQ Publication No. 15-CAHPS003-6-EF 1 Updated March 2017 | www.ahrq.gov/cahps … Our Approach
The CAHPS® team studied the impact of using a nurse care coordination program at 12 community … To assess patients’ experience of care, the team used the
CAHPS Clinician & Group Survey (CG-CAHPS) … Updated March 2017 | www.ahrq.gov/cahps
https://www.ahrq.gov/cahps/index.html
Effect of a Nurse
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-introducing.pdf
March 01, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Parast
Introducing the Emergency
Department … (ED) CAHPS Survey
12
Layla Parast, Ph.D.,
Senior Statistician,
RAND
Acknowledgements:
ED CAHPS … is for Voluntary Use
The ED CAHPS Survey and the ED CAHPS
Recommended Guidelines are available on … Instrument Team and CAHPS
Consortium (2012 - 2020)
19
ED CAHPS Survey Content
The ED CAHPS survey … ED CAHPS Survey Content
ED CAHPS, Mail Version
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-resources.pdf
October 14, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Lehrman
Available ED CAHPS Survey
Resources … ED CAHPS Recommended Guidelines for survey
administration, data analysis, and web survey design … ED CAHPS Fact Sheet
ED CAHPS Frequently Asked Questions
Historical versions of the survey ( … EDPEC)
AHRQ website: CAHPS Emergency Department
Survey
43
Available Publications
Parast L, … Survey Resources
Benefits of Using the ED CAHPS Survey
Available ED CAHPS Survey Documentation
Available
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-analysis.pdf
October 14, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Parast
Analysis of ED CAHPS Survey Data … (Never / Sometimes / Usually / Always)
37
ED CAHPS Composite Measures
(cont.) … Survey Data
ED CAHPS Item Scoring
ED CAHPS Item Scoring: Examples
ED CAHPS Item Scoring: Examples … ED CAHPS Composite Measures
ED CAHPS Composite Measures (cont.) … ED CAHPS Global Measures
ED CAHPS Case-mix Adjustment
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-ahrq.pdf
October 14, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Ginsberg
AHRQ’S CAHPS® PROGRAM
Caren … Ginsberg, Ph.D., CPXP,
Director, CAHPS & SOPS
Center for Quality Improvement & Patient Safety, AHRQ … data
10
CAHPS Surveys
• CAHPS surveys are the gold standard for patient
experience measurement … .
11
AHRQ’S CAHPS®PROGRAM
AHRQ’s Core Competencies
The AHRQ CAHPS Program
CAHPS Research and Products … Patient Experience of Care Research at AHRQ
CAHPS Surveys
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-survey-admin.pdf
October 14, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Becker
ED CAHPS Survey Administration … Survey Administration
ED CAHPS Patient Eligibility
ED CAHPS Ineligible Patients
Recommended Sampling … for the ED CAHPS Survey
Timing of ED CAHPS Survey Administration
Testing of ED CAHPS Survey Mode Protocols … ED CAHPS Recommended Modes
Recommended Modes (cont.) … ED CAHPS Mail and Web-based Modes, Side-by-Side
ED CAHPS Web Survey Design
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-intro.pdf
October 06, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Intro
Introducing the CAHPS Emergency … Department Survey (ED CAHPS)
A Webcast Presented by the AHRQ CAHPS User Network
October 6, 2020
1 … program
• Introduction to the ED CAHPS Survey
• Overview of ED CAHPS Survey administration
• Description … of ED CAHPS Survey analysis
• Review of ED CAHPS Survey Resources
• Provide answers to your questions … 5
Introducing the CAHPS Emergency Department Survey (ED CAHPS)
Need Help?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-closing.pdf
October 14, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Closing
Questions & Answers
45
Using … question in the box
that opens
► Make sure “All Panelists”
is selected
46
Type Question
Here
CAHPS … E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Website: www.ahrq.gov/cahps
48
For more information … on the ED CAHPS Survey,
contact:
• ED_Survey@cms.hhs.gov
• William Lehrman, william.lehrman@cms.hhs.gov … Parast, parast@rand.org
• Kirsten Becker, becker@rand.org
mailto:cahps1@westat.com
http://www.ahrq.gov/cahps
-
www.ahrq.gov/cahps/news-and-events/events/ahrq-conference-2015/cahps-evolution-slides.html
March 01, 2016 - The Evolution of CAHPS: A 20 Year Perspective
Slide 0
The Evolution of CAHPS: A 20 Year Perspective … Christine Crofton
Slide 3
Evolution of CAHPS
1995
2015
CAHPS data collected from:
10M … CAHPS Consortium
Grantees—RAND and Yale
User Network Contractor—Westat
AHRQ CAHPS team
High-volume … CAHPS users
CMS
NCQA
Slide 20
Key CAHPS stakeholders, cont’d
Consumers
Published research … CAHPS information?