-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0237-technicalspecs.pdf
February 12, 2020 - Reporting of CAHPS Data Regarding Availability of Specialist Care for Children on Medicaid: Technical … Specifications
Appendix – Measure Specification
Reporting of CAHPS Data Regarding Availability … on Medicaid
Description
This measure assesses the proportion of states that collect and report CAHPS … Definitions
CAHPS Consumer Assessment of Healthcare Providers and Systems. … CAHPS is a program of
the U.S. Agency for Healthcare Research and Quality (AHRQ).
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/fielding-the-survey-hp50-2013.pdf
January 01, 2013 - Fielding the CAHPS Health Plan Survey 5.0
Fielding the CAHPS Health Plan Survey 5.0
CAHPS® … for all CAHPS surveys
• Analyzing CAHPS Survey Data: Free
programs for analyzing the data, guidance … https://www.ahrq.gov/cahps/index.html
mailto:cahps1@westat.com
https://www.ahrq.gov/cahps/surveys-guidance … /cahps/surveys-guidance/helpful-resources/analysis/index.html
http://www.ahrq.gov/cahps/surveys-guidance … Fielding the CAHPS Health Plan Survey 5.0
Document No. 2013
Page 2
CAHPS® Health Plan Survey and
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/preparing-data-for-analysis.pdf
May 15, 2017 - Preparing Data from CAHPS Surveys for Analysis
Preparing Data from CAHPS®
Surveys for Analysis
Contents … /
http://www.ahrq.gov/cahps/
Preparing Data from CAHPS Surveys for Analysis
May 15, 2017 Page 1 … that can be
analyzed using either the CAHPS Analysis Program for SAS (known as the CAHPS macro) or … in CAHPS surveys:
Table 2. … Overview of the CAHPS Analysis Program
The CAHPS Analysis Program was developed by AHRQ’s CAHPS Consortium
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - About the CAHPS Patient Narratives Elicitation Protocol
CAHPS® Clinician & Group Survey and Instructions … & Group Survey
Available for all CAHPS surveys
• Analyzing CAHPS Survey Data: Free
programs for … http://www.ahrq.gov/cahps/
http://www.ahrq.gov/cahps/
mailto:cahps1@westat.com
https://www.ahrq.gov/cahps … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
https://www.ahrq.gov/cahps … ://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/translating/index.html
CAHPS® Clinician &
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/preparing-data-for-analysis.pdf
May 15, 2017 - Preparing Data from CAHPS Surveys for Analysis
Preparing Data from CAHPS®
Surveys for Analysis
Contents … /
http://www.ahrq.gov/cahps/
Preparing Data from CAHPS Surveys for Analysis
May 15, 2017 Page 1 … that can be
analyzed using either the CAHPS Analysis Program for SAS (known as the CAHPS macro) or … in CAHPS surveys:
Table 2. … Overview of the CAHPS Analysis Program
The CAHPS Analysis Program was developed by AHRQ’s CAHPS Consortium
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-section-6a.pdf
July 27, 2017 - Patient Experience with Ambulatory Care: Open Access Scheduling for Routine and Urgent Appointments
The CAHPS … July 2017 (updated)
https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving Patient Experience
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6f.pdf
March 01, 2017 - with Ambulatory Care: On-Demand Advice, Diagnosis, and Treatment for Minor Health Conditions
The CAHPS … March 2017
https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving Patient Experience … Results from the CAHPS Health Plan Survey Database 2015
Survey Name
Survey item: Got urgent care
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
August 01, 2017 - for Improving Patient Experience with Ambulatory Care: Cultivating Cultural Competence
The CAHPS … August 2017
https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving Patient Experience … Relevant Questions on the CAHPS Health Plan Survey
Survey questions related to cultural competence are … The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving Patient Experience
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6l.pdf
August 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Planned Visits
The CAHPS Ambulatory … August 2017
https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving Patient Experience
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6m.pdf
October 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Group Visits
The CAHPS Ambulatory … October 2017 (updated)
https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
The CAHPS … p=The_Chronic_Care_Model&s=2
The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for … p=Critical_Tools&s=162
The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6n.pdf
October 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Price Transparency
The CAHPS Ambulatory … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
The CAHPS … of the CAHPS Health Plan Survey include questions about the health
plan’s efforts to provide members … These survey questions about price transparency are part of:
• The CAHPS Health Plan Survey 5.0H – … The Problem
Relevant Questions on the CAHPS Health Plan Survey
6.N.2.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6a.pdf
July 27, 2017 - Patient Experience with Ambulatory Care: Open Access Scheduling for Routine and Urgent Appointments
The CAHPS … July 2017 (updated)
https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving Patient Experience
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6d.pdf
July 07, 2017 - Improving Patient Experience with Ambulatory Care: Internet Access for Health Information and Advice
The CAHPS … July 2017 (updated)
https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
The CAHPS … http://www.pewinternet.org/2013/01/15/health-online-2013/
The CAHPS Ambulatory Care Improvement Guide … The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving Patient Experience
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6e.pdf
July 07, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Rapid Referral Programs
The CAHPS … July 2017 (updated)
https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
The CAHPS … JAMA 1999;282(3):261-6.
2 2016 CAHPS Health Plan Survey Chartbook. … The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving Patient Experience
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/1_Dale_Shaller_Intro_slides_1-11.pdf
January 15, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance
Using the CAHPS … facility-based
care
3
CAHPS Consortium
AHRQ
Grantees
RAND
Yale
CAHPS User
Network
Westat … Health Plan Survey Database
CG-CAHPS Survey Database
Questions and Answers
CAHPS Database Schedule … Database Overview
National repository of data for selected CAHPS
surveys
CAHPS Health Plan Survey … CAHPS Clinician & Group Survey (CG-CAHPS)
Two major applications:
Comparative data for assessing
-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/questionnaire-overview.pdf
March 20, 2017 - CAHPS Child Hospital Survey: Overview of the Questionnaire
CAHPS® Child Hospital Survey and Instructions … for the CAHPS Child Hospital Survey
• Sample Telephone Script for the CAHPS
Child Hospital Survey … Available for all CAHPS surveys:
• Analyzing CAHPS Survey Data: Free
programs for analyzing the … https://www.ahrq.gov/cahps/index.html
mailto:cahps1@westat.com
http://www.ahrq.gov/cahps/surveys-guidance … /index.html
CAHPS® Child Hospital Survey and Instructions
CAHPS Child Hospital Survey: Overview of
-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0238-technicalspecs.pdf
October 01, 2019 - Reporting of Supplemental CAHPS Data Regarding Availability of Treatment or Counseling Services for Children … on Medicaid : Measure Specifications
Appendix: Measure Specification
Reporting of Supplemental CAHPS … Definitions
CAHPS Consumer Assessment of Healthcare Providers and Systems. … CAHPS is a program of the U.S.
Agency for Healthcare Research and Quality (AHRQ). … Item Set This is an extensive set of supplemental items for the CAHPS Health Plan Survey.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/1_Carla_Zema_Intro_slides_1-23.pdf
October 08, 2013 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement
Myth Busting: Using the CG-CAHPS … –
–
–
6
The CAHPS Family of Surveys
Ambulatory Care Surveys
CAHPS Clinician & Group (C&G) Survey … CAHPS Health Plan Survey
CAHPS Surgical Care Survey
ECHO® Survey
CAHPS Dental Plan Survey
CAHPS … Surveys
CAHPS
Clinician &
Group Core
Questionnaire*
CAHPS
Supplemental
Items
Customized … CAHPS Consortium
The CAHPS Family of Surveys
Clinician & Group Surveys (CG-CAHPS)
CAHPS Surveys
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/dale_shaller_intro.pdf
March 17, 2015 - Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans
Excelling on CAHPS: … Comparison Data
• CAHPS comparison scores come from the
CAHPS Database
• Free service open on a … voluntary basis to all users of
the CAHPS Health Plan and CG-CAHPS Surveys
• Comparative results … : Lessons from Top-Performing Medicaid and CHIP Health Plans
CAHPS Webcast Series
CAHPS Family of Surveys … To Ask a Question
Accessing Presentations
Accessing Event Materials
CAHPS Health Plan Survey
CAHPS
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/questions-and-answers-about-cancer-care-survey.pdf
September 12, 2017 - Questions and Answers About the CAHPS Cancer Care Survey
1
Questions and Answers About the CAHPS® … Q: How are the CAHPS Cancer Care Survey and the CAHPS Clinician & Group Survey
related? … Given the alignment with the CAHPS Clinician & Group Survey, is the CAHPS Cancer
Care Survey designed … If your organization is administering the CAHPS Hospital Survey (HCAHPS) or any other mandated
CAHPS … Q: How are the CAHPS Cancer Care Survey and the CAHPS Clinician & Group Survey related?
Q.