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381. CAHPS Health Plan Survey Child Medicaid Survey 5.1 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
     October 01, 2020 - CAHPS Health Plan Survey Child Medicaid Survey 5.1 CAHPS Health Plan Survey Version: Child Medicaid … Survey 5.1 Language: English Notes • Release of 5.1 version: The CAHPS team updated this survey … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/hp/index.html. … /cahps/surveys-guidance/item-sets/search.html. … ://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance

382. CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
     October 30, 2020 - CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) CAHPS Clinician & Group Survey Version: Adult … The CAHPS team developed this version to support users in asking about all synchronous visits, including … Consortium or approved as a CAHPS survey … Learn more about this survey at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … 1 Male 2 Female CAHPS Clinician & Group Visit Adult Survey 4.0 (beta) 4 29.

383. Supplemental Health Literacy Items for the CAHPS Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.pdf
     June 02, 2025 - Supplemental Health Literacy Items for the CAHPS Clinician & Group Survey 12/1/2017 Page 1 Document … No. 2357-3b www.ahrq.gov/cahps Supplemental Items for the CAHPS® Clinician & Group Survey … 3.0 Topic: Health Literacy Population Version: Adult Language: Spanish Users of the CAHPS® Clinician … Learn more about CAHPS supplemental items. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html CAHPS® Clinician & Group Survey 3.0

384. Supplemental Health Literacy Items for the CAHPS Health Plan Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/health-literacy-hp-cahps-adult-spanish-2157-3b.pdf
     June 02, 2025 - Supplemental Health Literacy Items for the CAHPS Health Plan Survey 12/1/2017 Page 1 Document No. … 2157-3b www.ahrq.gov/cahps Supplemental Items for the CAHPS® Health Plan Survey 5.0 … Topic: Health Literacy Population Version: Adult Language: Spanish Users of the CAHPS® Health Plan … Learn more about CAHPS supplemental items. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html CAHPS® Health Plan Survey 5.0 Supplemental

385. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-closing.pdf
     June 02, 2025 - AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Closing 62 How to Submit … the square. ► Type your question into the box that appears Type question here 63 Sign up for CAHPS … Announcements Want to stay up-to-date on all things CAHPS? …  Email: cahps1@westat.com  Phone: 1-800-492-9261 Website: www.ahrq.gov/cahps/ 64 mailto:cahps1@ … westat.com http://www.ahrq.gov/cahps/ Thank you!

386. The CAHPS Ambulatory Care Improvement Guide: Determining Where to Focus Efforts to Improve Patient Experience (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/5-determining-focus/cahps-ambulatory-care-guide-section-5.pdf
     May 01, 2017 - Analyze CAHPS Survey Results Once you have results from a CAHPS survey in hand, you can start by seeing … What is the CAHPS Database? … Understanding Scores for CAHPS Survey Results The CAHPS Analysis Program, often referred to as the … The CAHPS macro then calculates a mean for the CAHPS composite or question. … and Selected National Percentiles Source: CAHPS Database Submitter’s Site for the CAHPS Clinician

387. Improving the Quality of In-Center Hemodialysis Care | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/reports-and-case-studies/Report_ICH-QI-Project.html
     March 01, 2016 - To that end, the CAHPS grantees organized an initiative to assess the survey’s value in helping facilities … the 32 dialysis facilities that field tested the survey expressed interest in collaborating with the CAHPS … Working closely with their Networks, these facilities administered the CAHPS In-Center Hemodialysis Survey … ) designed, tested, and developed a special report to present the information on the results of the CAHPS … For a sample of this report, contact the CAHPS User Network at cahps1@ahrq.gov or 1-800-492-9261.

388. Reporting Measures for the CAHPS Clinician & Group Survey (Four-Point Scale) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/measures-dental-plan-709.pdf
     December 27, 2017 - from the CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Document No. 709 Updated 12/27/2017 … Types of Measures Like all CAHPS surveys, the CAHPS Dental Plan Survey generates three types of measures … Measures for the CAHPS® Dental Plan Survey Document No. 709 Page 2 CAHPS® Dental Plan Survey … Patient Experience Measures for the CAHPS® Dental Plan Survey Document No. 709 Page 3 CAHPS … Patient Experience Measures for the CAHPS® Dental Plan Survey Document No. 709 Page 4 CAHPS®

389. Reporting Measures for the CAHPS Clinician & Group Survey (Four-Point Scale) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/about/measures-dental-plan-709.pdf
     December 27, 2017 - from the CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Document No. 709 Updated 12/27/2017 … Types of Measures Like all CAHPS surveys, the CAHPS Dental Plan Survey generates three types of measures … Measures for the CAHPS® Dental Plan Survey Document No. 709 Page 2 CAHPS® Dental Plan Survey … Patient Experience Measures for the CAHPS® Dental Plan Survey Document No. 709 Page 3 CAHPS … Patient Experience Measures for the CAHPS® Dental Plan Survey Document No. 709 Page 4 CAHPS®

390. Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Fry (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-development-overview.pdf
     June 02, 2025 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Fry DEVELOPMENT & OVERVIEW OF THE … Continued Development • “Beta" means that the instrument has not yet been field tested by the CAHPS … 4.0 (beta): Reference • Patient experience with named provider • Assess only “most recent visit” CAHPS … Survey 4.0 (beta) Clinician & Group Survey 3.0 Development / Testing Pending field test Complete CAHPS … Supplemental items Not yet available Available online CAHPS Narrative items Under development Beta

391. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/2_Linda_Sparks_slides_24-36.pdf
     October 08, 2013 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement Using the 12-Month CG-CAHPS … year • Network of more than 60 locations • Patient Experience Data 2006 CG-CAHPS … Results – Clerks and Receptionists – helpful, courteous and respectful CG-CAHPS Results – Clerks … Results - Providers CG-CAHPS Data Returned Surveys 0 1 2 3 4 5 6 7 8 9 10 Overall Rating (9 + 10 … Results - Providers CG-CAHPS Results - Providers Questions

392. Developing Invitation Messages that Increase CAHPS Survey Response Rates Webcast Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-transcript.pdf
     September 01, 2019 - division and CAHPS program. … , known as CG-CAHPS. … or based on CG-CAHPS since 2005. … ARQH itself through the CAHPS program has developed some guidance that's available on the CAHPS' site … phone number 1-800-492-9261, and access the CAHPS website at this URL, www.ahrq.gov/cahps.

393. Overview | Agency for Healthcare Research and Quality
     www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/overview.html
     July 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Overview Previous Page Next Page Table … of Contents CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Introduction Overview About … Data Other Resources The Consumer Assessment of Healthcare Providers and Systems (CAHPS … Excellence for Pediatric Quality Measurement (CEPQM) at Boston Children's Hospital in collaboration with the CAHPS … This toolkit is designed for hospital and health system users to guide administration and use of the CAHPS

394. Introducing the Child HCAHPS® Survey Database webcast-Rubin (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-steps-participation.pdf
     May 20, 2022 - The CAHPS Databases are repositories for data from the CAHPS Child Hospital Survey, CAHPS Health Plan … Survey, and the CAHPS Home and Community Based Services Survey. … The 2022 CAHPS Child Hospital Survey Data Submission System is now closed Participation in the CAHPS … The CAHPS Database will accept all survey data collected January 2021 - December 2021 . … The CAHPS Database supports the following questionnaire: • CAHPS Child Hospital I Questionnaire 1.0

395. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/5_Francis_Fullam_slide_45-52.pdf
     June 02, 2025 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance ® Lessons Learned … below the national average • Access was well below the national average Comparing trends in CG-CAHPS … to H-CAHPS: • H-CAHPS results on many individual questions are lower than national average but “9 … overall “halo” effect for UHC hospitals that seems to exist in the inpatient setting (as seen in H-CAHPS … At the time, academic medical centers were not showing superior performance on the issues that CG-CAHPS

396. CAHPS Child Hospital Survey-Using Data and New Narrative Items - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-closing.pdf
     June 02, 2025 - CAHPS Child Hospital Survey-Using Data and New Narrative Items - Closing Q&A ? ? … CAHPS Updates • Sign up for email updates 50 Questions or Comments? …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ 51 mailto:cahps1 … @westat.com http://www.ahrq.gov/cahps/ THANK YOU!

397. Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
     January 01, 2017 - CAHPS program. … CAHPS is funded by the Agency for Healthcare Research and Quality, or AHRQ, and the CAHPS program develops … As shown here, the CAHPS family of surveys includes HCAHPS for hospitals as well as CAHPS for dialysis … You'll see there're things that CAHPS composites already measure, and a number of areas that CAHPS does … It is available on the AHRQ CAHPS site in a document called “About the CAHPS Patient Narrative Elicitation

398. Introducing the CAHPS Outpatient Mental Health Survey Webcast - HARGRAVES (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/04-outpt-mhs-webcast-hargraves.pdf
     August 22, 2022 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - HARGRAVES The New CAHPS Outpatient … associated with mental health • 1 in 5 adults experience mental illness each year 16 Refinements of CAHPS … their medication and counseling systems 18 Some of the Major Changes between ECHO and the new CAHPS … Refinements of CAHPS Mental Health Care Surveys What did we learn? … Some of the Major Changes between ECHO and the new CAHPS Outpatient Mental Health Survey First Field

399. 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook_infographic.pdf
     January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary CAHPS® 2018 Health Plan Survey Database … populations rate their health plan based on the 218 Consumer Assessment of Healthcare Providers and Systems (CAHPS … https://cahpsdatabase.ahrq.gov/files/2018CAHPSHealthPlanChartbook.pdf For more information on the CAHPS … 2018CAHPSHealthPlanChartbook.pdf https://cahpsdatabase.ahrq.gov/HPSurveyGuidance.aspx https://www.ahrq.gov/index.html CAHPS

400. HCBS CAHPS Survey Database: What You Need to Know - CLOSING (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-closing.pdf
     June 02, 2025 - HCBS CAHPS Survey Database: What You Need to Know - CLOSING 31 Q&A ? ? … Ask a Question • Question and Answer ► Select Q&A ► Type a question in the box that opens 33 CAHPS … Contact the HCBS CAHPS Database E-mail: HCBSCAHPSDatabase@westat.com Phone: 1-855-580-4657 Website … HCBSCAHPSDatabase@westat.com https://cahpsdatabase.ahrq.gov/default_landing.aspx Q&A How to Ask a Question CAHPS