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361. Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey - CLOSING (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-closing.pdf
     January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … question in the box that opens ► Make sure “All Panelists” is selected 34 Type Question Here CAHPS … Contact the HCBS CAHPS Database  E-mail: HCBSCAHPSDatabase@westat.com  Phone: 1-855-580-4657 Website

362. PowerPoint Presentation (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/ahrq-conference-2015/cahps-evolution-slides.pdf
     January 01, 2015 - Christine Crofton Evolution of CAHPS, Part I 2 1995 2015 CAHPS data … User Network Contractor—Westat AHRQ CAHPS team High-volume CAHPS users CMS NCQA … Who are the key stakeholders in CAHPS? … Susan Edgman-Levitan Evolution of CAHPS, Part II 23 • CAHPS Improvement Guide published … ’s unique role Use of CAHPS Data for Consumer Choice • Are consumers using CAHPS information?

363. Summary and Next Steps in Response to Federal Register Notice (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/public-summary-2015-cg-cahps-fedreg.pdf
     January 01, 2015 - Clinician & Group (CG-CAHPS) Survey. … The CG-CAHPS survey is a product of the CAHPS program, which is funded and administered by AHRQ. … The combination of the core CG–CAHPS Survey with the PCMH Item Set constitutes the CAHPS PCMH Survey … , throughout this process to achieve alignment with the CAHPS Survey for ACOs and the CAHPS for PQRS … –472–4746 or the PQRS CAHPS team at pqrscahps@hcqis.org.

364. About the CAHPS Health Information Technology Item Set (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HIT/about-cahps-hit-item-set-2313.pdf
     July 03, 2017 - About the CAHPS Health Information Technology Item Set CAHPS® Clinician & Group Survey and Instructions … About the CAHPS Health Information Technology Item Set About the CAHPS® Health Information … & Group Survey Available for all CAHPS surveys • Analyzing CAHPS Survey Data: Free programs for … ://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/translating/index.html CAHPS® Clinician & … To that end, users of the CAHPS Clinician & Group Survey can incorporate the CAHPS Health Information

365. Supplemental Interpreter Services Items for the CAHPS Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/interpreter-cg-cahps-adult-spanish-2357-4b.pdf
     January 05, 2018 - Supplemental Interpreter Services Items for the CAHPS Clinician & Group Survey 12/1/2017 Page 1 Document … No. 2357-4b www.ahrq.gov/cahps Supplemental Items for the CAHPS® Clinician & Group Survey … 3.0 Topic: Interpreter Services Population Version: Adult Language: Spanish Users of the CAHPS … Learn more about CAHPS supplemental items. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html CAHPS® Clinician & Group Survey 3.0

366. Interpreter-Cg-Cahps-Adult-Spanish-2357-4B (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/interpreter-cg-cahps-adult-spanish-2357-4b.docx
     December 21, 2017 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Interpreter Services Population Version: Adult … Supplemental Items for the CAHPS® Clinician & Group Survey 3.0 Topic: Interpreter Services Population … Version: Adult Language: Spanish Users of the CAHPS® Clinician & Group Survey are free to incorporate … Learn more about CAHPS supplemental items. Questions Placement and Other Instructions C-IN1. … LANGUAGE] 5|_| Otro idioma After core question 29 12/1/2017 Page 1 Document No. 2357-4b www.ahrq.gov/cahps

367. Understanding CAHPS® Surveys: A Primer for New Users - Slides 32-38 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-how-are-surveys-administered-fry-webinar.pdf
     January 31, 2018 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 32-38 How Are CAHPS Surveys Administered … Stephanie Fry Senior Study Director Westat www.ahrq.gov/cahps Administration of CAHPS Surveys • … surveys specify administration protocol 33 www.ahrq.gov/cahps Sampling • CAHPS Consortium conducts … extensive testing to assess level of reliability and validity of CAHPS items and composites based … 38 How Are CAHPS Surveys Administered?

368. Supplemental Interpreter Services Items for the CAHPS Health Plan Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/interpreter-hp-cahps-adult-spanish-2157-4b.pdf
     January 05, 2018 - Supplemental Interpreter Services Items for the CAHPS Health Plan Survey 12/1/2017 Page 1 Document … No. 2157-4b www.ahrq.gov/cahps Supplemental Items for the CAHPS® Health Plan Survey 5.0 … Topic: Interpreter Services Population Version: Adult Language: Spanish Users of the CAHPS® … Learn more about CAHPS supplemental items. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html CAHPS® Health Plan Survey 5.0 Supplemental

369. The CAHPS Ambulatory Care Improvement Guide: Open Notes (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6c.pdf
     March 01, 2017 - The CAHPS Ambulatory Care Improvement Guide: Open Notes The CAHPS Ambulatory Care Improvement Guide … March 2017 https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … www.opennotes.org/toolkit/ http://www.rwjf.org/en/culture-of-health/2016/02/the_next_phase_ofth.html The CAHPS

370. Planning a CAHPS Survey Project | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/index.html
     August 01, 2017 - Planning a CAHPS Survey Project Because CAHPS projects can vary in many regards, this section … tasks for the project team, and possibly the advisory group as well, is to define the goals of the CAHPS … In a CAHPS survey project, decisions about reporting affect many aspects of data collection and analysis … How you implement a CAHPS survey will depend on a variety of initial decisions that affect sampling,

371. Introducing the CAHPS Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
     January 22, 2015 - Introducing the CAHPS Child Hospital Survey Child HCAHPS: A New Experience of Care Survey

372. Aligning the Implementation of Ambulatory Care Surveys | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/newsitem14.html
     March 01, 2016 - Aligning the Implementation of Ambulatory Care Surveys Recognizing the challenges posed by multiple requirements for patient experience survey results, the authors of a Health Affairs blog post make a case for greater alignment in patient experience measurement and reporting. Specifically, the authors call on major…

373. The Role of Human Resources Staff in Improvement Efforts | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/podcasts/role-hrstaff.html
     October 01, 2021 - www.youtube-nocookie.com/embed/WWJScVUbnmk The Role of Human Resources Staff in Improvement Efforts (CAHPS

374. The Role of Leadership in Improvement Efforts | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/podcasts/leadership.html
     March 01, 2016 - The Role of Leadership in Improvement Efforts Gregg Meyer Senior Vice President, Massachusetts General Hospital and Physicians Organization Director, Edward P. Lawrence Center for Quality and Safety This podcast is a discussion of the importance of leadership to support quality improvement efforts.   L…

375. Advancing Quality Through Teamwork at Multiple Levels | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/podcasts/teamwork.html
     March 01, 2016 - Advancing Quality Through Teamwork at Multiple Levels Marjie Harbrecht CEO HealthTeamWorks This podcast is a discussion of the benefits of expanding teamwork to include patients and families, health care practices, and medical neighborhoods.   Listen to the Discussion (MP3, 17 minutes) Transcript ( …

376. Supplemental Health Literacy Items for the CAHPS Health Plan Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/health-literacy-hp-cahps-adult-spanish-2157-3b.pdf
     January 05, 2018 - Supplemental Health Literacy Items for the CAHPS Health Plan Survey 12/1/2017 Page 1 Document No. … 2157-3b www.ahrq.gov/cahps Supplemental Items for the CAHPS® Health Plan Survey 5.0 … Topic: Health Literacy Population Version: Adult Language: Spanish Users of the CAHPS® Health Plan … Learn more about CAHPS supplemental items. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html CAHPS® Health Plan Survey 5.0 Supplemental

377. Health-Literacy-Cg-Cahps-Adult-Spanish-2357-3B (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.docx
     December 20, 2017 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Health Literacy Population Version: Adult … Supplemental Items for the CAHPS® Clinician & Group Survey 3.0 Topic: Health Literacy Population Version … : Adult Language: Spanish Users of the CAHPS® Clinician & Group Survey are free to incorporate supplemental … Learn more about CAHPS supplemental items. Questions Placement and Other Instructions C-HL1. … veces 4|_| Siempre After core question 17 12/1/2017 Page 1 Document No. 2357-3b www.ahrq.gov/cahps

378. Supplemental Health Literacy Items for the CAHPS Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.pdf
     January 05, 2018 - Supplemental Health Literacy Items for the CAHPS Clinician & Group Survey 12/1/2017 Page 1 Document … No. 2357-3b www.ahrq.gov/cahps Supplemental Items for the CAHPS® Clinician & Group Survey … 3.0 Topic: Health Literacy Population Version: Adult Language: Spanish Users of the CAHPS® Clinician … Learn more about CAHPS supplemental items. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html CAHPS® Clinician & Group Survey 3.0

379. Health-Literacy-Hp-Cahps-Adult-Spanish-2157-3B (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/health-literacy-hp-cahps-adult-spanish-2157-3b.docx
     December 20, 2017 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy Population Version: Adult Supplemental … Items for the CAHPS® Health Plan Survey 5.0 Topic: Health Literacy Population Version: Adult Language … : Spanish Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in order … Learn more about CAHPS supplemental items. Questions Placement and Other Instructions P-HL1. … P-HL54 Must use P-HL53 if using this item 12/1/2017 Page 1 Document No. 2157-3b www.ahrq.gov/cahps

380. About the CAHPS Ambulatory Care Improvement Guide (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/1-about/cahps-ambulatory-care-guide-section-1.pdf
     May 01, 2017 - About the CAHPS Ambulatory Care Improvement Guide The CAHPS Ambulatory Care Improvement Guide Practical … What are CAHPS surveys? … surveys: the CAHPS Health Plan Survey and the CAHPS Clinician & Group Survey. … /cahps/surveys-guidance/cg/index.html The CAHPS Ambulatory Care Improvement Guide 1. … It builds on the original CAHPS The CAHPS Ambulatory Care Improvement Guide 1.