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221. Useful Online Tools for CAHPS Survey Users - CLOSING (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-closing.pdf
     January 01, 2022 - Useful Online Tools for CAHPS Survey Users - CLOSING Q&A ? ? … Ask a Question • Question and Answer ► Select Q&A ► Type a question in the box that opens 53 CAHPS …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ 55 mailto:cahps1 … @westat.com http://www.ahrq.gov/cahps/ THANK YOU! … PLEASE COMPLETE THE WEBCAST EVALUATION 56 Q&A How to Ask a Question CAHPS Updates Questions or

222. Administering the CAHPS Child Hospital Narrative Item Set (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
     November 01, 2023 - Administering the CAHPS Child Hospital Narrative Item Set Administering the CAHPS® Child Hospital … Like all CAHPS supplemental items, these narrative items are optional; they are not part of the core … • obtain ongoing feedback when the CAHPS survey is not being administered. … https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html http://www.ahrq.gov/cahps … -93.pdf Administering the CAHPS® Child Hospital Narrative Item Set Page 4 • Cost.

223. CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
     November 01, 2023 - CAHPS Child Hospital Narrative Item Set The Child Hospital Narrative Item Set is a series of … The item set can be added to the CAHPS Child Hospital Survey . … The CAHPS team strongly recommends against reordering the questions or selecting a subset of the questions … Brief History The CAHPS team began work on a new Narrative Item Set for the CAHPS Child Hospital Survey … Learn more about the development of the CAHPS Child Hospital Narrative Item Set .

224. An Update on the CAHPS Patient Narrative Item Sets - Martino (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
     June 01, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Martino UPDATED NARRATIVE ITEM SETS FOR THE CAHPS … Translation and cognitive testing • Field testing and revision • Periodic refinement as needed 9 CG-CAHPS … [INSERT OPTIONAL TEXT HERE] 10 CG-CAHPS Narrative Item Set Adult 3.0/3.1: Items Q# Beta Version … Website 13 Value of CG-CAHPS Narrative Data for Quality Improvement • Distinctive: over 50% of … CG-CAHPS Narrative Item Setfor the Visit 4.0 Survey AHRQ CAHPS Website Value of CG-CAHPS Narrative

225. New CAHPS Tools for Patient Experience Measurement (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-062525.html
     July 01, 2025 - New CAHPS Tools for Patient Experience Measurement (Webcast) June 25, 2025 Contents Summary … Recording Summary This free webcast from AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … Additionally, this session showcased a variety of CAHPS resources designed to support effective survey … (Moderator) Principal Shaller Consulting Group        Slides and Recording New CAHPS Tools for Patient … Measurement (PDF, 1.8 MB)   YouTube embedded video: https://www.youtube-nocookie.com/embed/UhOkHFLkWvU New CAHPS

226. An Update on the CAHPS Patient Narrative Item Sets - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-intro-slides.pdf
     November 16, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Intro An Update on the CAHPS Patient Narrative … Item Sets A Webcast Presented by the AHRQ CAHPS User Network November 16, 2021 1:00 – 2:00 pm ET … Our Focus Today • Purpose of CAHPS Narrative Items • Updated Narrative Item Sets for the CAHPS Clinician … Narrative Items • CAHPS Narrative Item Sets consist of a structured series of open-ended questions … closed-ended survey questions 5 Today’s Speakers • Caren Ginsberg, Ph.D., Director CAHPS & SOPS

227. Understanding CAHPS Surveys: A Primer for New Users - Introduction (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-intro-2023.pdf
     January 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users - Introduction Understanding CAHPS® Surveys: A … Primer for New Users A Webcast Presented by the AHRQ CAHPS User Network January 11, 2022 1:00 – 2:00 … Connection • Use Q&A: For Questions or Other Problems • Event Website: https://events.westat.com/cahps … Program • CAHPS Survey Basics ► Design principles ► Survey measures ► Sampling and administration … Highlights • Question and Answers 4 Today’s Speakers • Caren Ginsberg, Ph.D., CPXP, Director CAHPS

228. Understanding CAHPS Surveys: A Primer for New Users - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-closing-2023.pdf
     January 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users - Closing 33 Q&A ? ? … 34 CAHPS Updates Sign up for email updates 35 Questions or Comments? …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ mailto:cahps1@westat.com … http://www.ahrq.gov/cahps/ 36 THANK YOU! … PLEASE COMPLETE THE WEBCAST EVALUATION Q&A CAHPS Updates Questions or Comments? THANK YOU!

229. Recent Insights into CAHPS Survey Modes and Response Rates (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-transcript.pdf
     January 01, 2020 - Recent Insights into CAHPS Survey Modes and Response Rates  Recent Insights into CAHPS Survey Modes … ://www.ahrq.gov/cahps | 3 of 22 Ginsberg, Slide 9 CAHPS stands for Consumer Assessment of Healthcare … Survey, it was developed with CAHPS principles in mind and we've had ongoing meetings with the CAHPS … We had four CAHPS composites. … It's not just CAHPS surveys.

230. Preparing a Questionnaire Using the CAHPS Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
     April 01, 2021 - Materials available for all CAHPS surveys: • Analyzing CAHPS Survey Data: Free programs for analyzing … https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html https://www.ahrq.gov/cahps/surveys-guidance … https://www.ahrq.gov/cahps/index.html https://www.ahrq.gov/cahps/index.html mailto:cahps1@westat.com … for Using the CAHPS® Clinician & Group Survey Section 1: Preparing a Questionnaire Using the CAHPS … a Questionnaire Using the CAHPS Clinician & Group Survey Page 3 Guidelines for Using the CAHPS

231. "CAHPS Health Plan Survey 5.1H - Child Version Including Medicaid and Children with Chronic Conditions Supplemental Items: Survey on the Experiences with Care of Children Age 17 and Younger, as Submitted to the 2023 AHRQ CAHPS Health Plan Survey Database (n = 47 states) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/health-plan-5.1-child-composite-measures.pdf
     January 24, 2024 - Medicaid CAHPS 5.1H 195 189 115 30 50.1 64.1 73.3 # Arizona Medicaid CAHPS 5.1H 775 795 722 402 61.3 … 70.6 79.1 68.5 Arizona CHIP CAHPS 5.1H 208 208 158 72 53.5 58.0 75.0 # Arkansas Medicaid CAHPS 5.1H … Medicaid CAHPS 5.1H 8,468 8,668 7,391 3,747 45.8 55.4 70.2 59.5 California CHIP CAHPS 5.1H 428 411 … Colorado CHIP CAHPS 5.1H 779 768 603 314 57.1 65.3 78.2 64.6 Connecticut Medicaid CAHPS 5.1H 318 347 … One plan reported using CAHPS 5.1 and 11 plans reporting using CAHPS 5.1H.

232. Development of the CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
     December 01, 2023 - Development of the CAHPS Child Hospital Narrative Item Set The CAHPS Child Hospital Narrative … Item Set enables users of the CAHPS Child Hospital Survey to elicit a short, coherent story from the … The CAHPS team began the development process by researching the relevant literature to identify important … In March 2023, the CAHPS Consortium approved the use of the final item set for use with the CAHPS Child … Research Articles Published by the CAHPS Team Martino SC, Reynolds KA, Grob R, et al.

233. Introducing the CAHPS Child Hospital Survey (Child HCAHPS) Database (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-032322.html
     May 01, 2022 - Introducing the CAHPS Child Hospital Survey (Child HCAHPS) Database (Webcast) March 23, 2022 … AHRQ webcast provided an overview of the new Consumer Assessment of Healthcare Providers and Systems (CAHPS … The CAHPS Database will accept all survey data collected between January–December 2021. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement … and Patient Safety Agency for Healthcare Research and Quality Rockville, MD AHRQ's CAHPS Program

234. AHRQ’s CAHPS Surveys: The Rationale for Case Mix and Mode Adjustments (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-060524.html
     June 01, 2024 - AHRQ’s CAHPS Surveys: The Rationale for Case Mix and Mode Adjustments (Webcast) June 5, 2024 … Recording Summary This webcast from AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) program discussed the rationale for adjusting CAHPS survey results by case mix and distribution mode … to data results, typical variables used to make adjustments, and how adjusters differ across various CAHPS … 403 KB)   Recording YouTube embedded video: https://www.youtube-nocookie.com/embed/lexdPw3iEJc AHRQ's CAHPS

235. Planning a CAHPS Survey Project | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/index.html
     August 01, 2017 - Planning a CAHPS Survey Project Because CAHPS projects can vary in many regards, this section … tasks for the project team, and possibly the advisory group as well, is to define the goals of the CAHPS … In a CAHPS survey project, decisions about reporting affect many aspects of data collection and analysis … How you implement a CAHPS survey will depend on a variety of initial decisions that affect sampling,

236. CAHPS Health Plan Survey 5.1H, Adult Version (Medicaid): Survey on the Experiences with Care of Adults Age 18 and Older, as Submitted to the 2023 AHRQ CAHPS Health Plan Survey Database (n = 42 states) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/health-plan-5.1-adult-composite-measures.pdf
     January 24, 2024 - Arkansas Medicaid CAHPS 5.1H 333 320 307 78 56.7 56.3 79.0 # California Medicaid CAHPS 5.1H 6,033 … 61.8 Connecticut Medicaid CAHPS 5.1H 140 136 118 65 52.0 52.8 75.9 # Delaware Medicaid CAHPS 5.1H … Medicaid CAHPS 5.1H 850 790 734 599 45.6 51.0 74.4 63.5 Georgia Medicaid CAHPS 5.1H 428 397 315 210 … CAHPS 5.1H 1,223 1,205 1,046 713 52.6 53.8 77.9 69.7 Michigan Medicaid CAHPS 5.1H 1,989 1,902 1,684 … CAHPS 5.1H 542 505 455 236 57.4 64.1 81.3 71.6 Nevada Medicaid CAHPS 5.1H 310 300 244 172 42.5 47.1

237. Section 5: Determining Where To Focus Efforts To Improve Patient Experience (Page 1 of 2) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
     February 01, 2020 - Analyze CAHPS Survey Results 5.B. … Analyze CAHPS Survey Results Once you have results from a CAHPS survey in hand, you can start by seeing … Using the online reporting system, a practice site submitting its CG-CAHPS survey results to the CAHPS … Understanding Scores for CAHPS Survey Results The CAHPS Analysis Program, often referred to as the … The CAHPS macro then calculates a  mean  for the CAHPS composite or question.

238. HCBS CAHPS Survey Database: What You Need to Know - WOODWARD (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-woodward.pdf
     June 02, 2025 - HCBS CAHPS Survey Database: What You Need to Know - WOODWARD HCBS CAHPS Technical Assistance Kathleen … /index.html • CMS HCBS CAHPS Survey and Technical Assistance Materials • HCBS CAHPS Survey (English) … /cahps/quality-improvement/improvement-guide/5-determining-focus/index.html https://www.ahrq.gov/cahps … HCBS CAHPS Survey across states • Supports data analysis and participation in the HCBS CAHPS Database … mailto:HCBSMeasures@lewin.com HCBS CAHPS Technical Assistance Helpful Resources HCBS CAHPS Survey

239. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/compare/CAHPS-Database-2012-CG-Chartbook.pdf
     January 01, 2012 - 2012 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE 2012 CAHPS Clinician & Group … (CG-CAHPS). … the CAHPS Clinician & Group (CG-CAHPS) Survey are submitting their survey results to the CAHPS Database … CAHPS Database The CAHPS Database is the repository for data from selected CAHPS surveys. … CAHPS Clinician & Group Survey Database The CAHPS Clinician & Group Survey (CG-CAHPS) Database is the

240. CAHPS Clinician & Group Survey Version 3.0 Overview (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
     January 01, 2015 - CAHPS Clinician & Group Survey Version 3.0 Overview 6/17/2015 www.cahps.ahrq.gov Page 1 CAHPS … Survey The CAHPS Clinician & Group Survey (CG-CAHPS) include standardized questionnaires and optional … , including CMS’s ACO CAHPS Survey and the CAHPS Survey for the Physician Quality Reporting System ( … • CG-CAHPS Visit Survey 2.0. … In order to promote consistency across versions of the CG-CAHPS Survey, including CMS’s CAHPS surveys