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2181. Case 5. Heights Hospital | Agency for Healthcare Research and Quality
      www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-case5.html
      November 01, 2014 - Information on patient experience data comes from CAHPS® measures used in the inpatient, outpatient,

2182. Microsoft Word - LEWINVA-526037-v1MONAHRQDesignImp_FinalRpt_013111.DOC (pdf file)
      www.ahrq.gov/downloads/monahrq/pdf/LEWINVA-526037-v1MONAHRQDesignImp_FinalRpt_013111.pdf
      January 31, 2011 - MONAHRQ Improvement Report January 31, 2011 17  Add patient experience in medical groups / CG-CAHPS

2183. TeamSTEPPS® Instructor Manual: Specialty Scenarios | Agency for Healthcare Research and Quality
      www.ahrq.gov/teamstepps/instructor/scenarios/dental.html
      March 01, 2014 - TeamSTEPPS® Instructor Manual: Specialty Scenarios Specialty scenario for this guide. Contents Scenario 36 Scenario 37 Scenario 38 Scenario 39 Scenario 40 Scenario 41 Scenario 42 Scenario 43 Scenario 36 Appropriate for: All Specialties Setting: Dental Clinic   Upon checking in for her …

2184. Chsp-Accomplishments-Report-2021 (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/chsp/CHSP-accomplishments-report-2021.pdf
      January 01, 2021 - obtained a list of all physician organizations (POs) publicly reporting performance data (e.g., HEDIS, CAHPS

2185. 2018 National Healthcare Quality and Disparities Report Executive Summary
      www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/patientsafety/2018qdr-patsaf-chartbook.pptx
      October 01, 2019 - CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality.

2186. Appendix C: The Health Care Safety Hotline: Operations Manual (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/hotline/healthcare-safety-hotline-appendixc.pdf
      July 01, 2015 - been tested on prior surveys such as the Consumer Assessment of Healthcare Providers and Systems [CAHPS