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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
November 28, 2016 - CAHPS Cancer Care Supplemental Items
11/4/2016 Page 1
Document No. 557a
www.ahrq.gov/cahps
Supplemental … Items for the CAHPS®
Cancer Care Survey
Population: Adult
Language: English
Users of the CAHPS … CAHPS® Cancer Care Survey Supplemental Items
Population: Adult
11/4/2016 Page 2
Document No. 557a … www.ahrq.gov/cahps
Topic: Access
Questions
Placement and Other
Instructions
AC1. … http://www.ahrq.gov/cahps
Supplemental Items for the CAHPS® Cancer Care Survey
Topic: Access
Topic
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/home/about/about-cahps-home-health-care-survey-rev.pdf
September 01, 2017 - CAHPS Home Health Care Survey
Page 1 of 2
CAHPS HOME HEALTH CARE SURVEY
The CAHPS Home Health Care … This survey was developed by the Agency for Healthcare Research and Quality’s (AHRQ) CAHPS program. … DEVELOPMENT OF THE CAHPS HOME HEALTH CARE SURVEY
The Centers for Medicare & Medicaid Services (CMS) … Home Health Care instrument followed the standard CAHPS process. … CMS submitted the CAHPS Home Health Care Survey to the National Quality
Forum in late 2008.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-sp20-1451b.pdf
January 25, 2012 - CAHPS Surgical Care Survey Spanish
CAHPS® Surgical Care Survey
Version: 2.0
Population: Adult
Language … 1 Sí
2 No
CAHPS Surgical Care Survey
2
7. … 1 Sí, definitivamente
2 Sí, un poco
3 No
CAHPS Surgical Care Survey
4
23. … 1 Sí, definitivamente
2 Sí, un poco
3 No
CAHPS Surgical Care Survey
5
30. … 1 Hombre
2 Mujer
CAHPS Surgical Care Survey
7
42.
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www.ahrq.gov/cahps/news-and-events/events/031516/webcast-video-031516.html
June 01, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Webcast Video
-
www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html
January 01, 2025 - Development of the CAHPS Adult Hospital Survey
The CAHPS Hospital Survey was conceived first … collaboration in early 2002, the idea for the CAHPS Hospital Survey was born. … The CAHPS team also drew on other sources, including: Items from the CAHPS Health Plan Survey for adults … Responses to an electronic mailbox for the CAHPS Hospital Survey. … Literature review conducted by the RAND CAHPS Team.
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www.ahrq.gov/news/cahps-data-submission.html
July 01, 2024 - The Consumer Assessment of Healthcare Providers and Systems Home and Community-Based Services (HCBS CAHPS … ) Survey users can submit their data to the HCBS CAHPS Database Aug. 5 – 23. … Voluntary participation is free and open to HCBS CAHPS survey users. … The HCBS CAHPS survey versions eligible for submission are: Adult Survey 1.0. … .For technical assistance with HCBS CAHPS implementation, email HCBSmeasures@Lewin.com The HCBS CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/compare/CAHPS-Database-2012-CG-Chartbook.pdf
January 01, 2012 - 2012 CAHPS Clinician & Group Survey Database Chartbook
THE CAHPS DATABASE
2012 CAHPS Clinician & Group … (CG-CAHPS). … the CAHPS Clinician &
Group (CG-CAHPS) Survey are submitting their survey results to the CAHPS Database … CAHPS Database
The CAHPS Database is the repository for data from selected CAHPS surveys. … CAHPS Clinician & Group Survey Database
The CAHPS Clinician & Group Survey (CG-CAHPS) Database is the
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-yost.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
©2017 MFMER | slide-32
CAHPS Cancer Care Survey
Sampling … Cancer Surgery
• See the document “Fielding the CAHPS® Cancer Care
Survey” for specific algorithms … • Hospitals eligible for the CAHPS Hospital Survey
(HCAHPS) and surgery centers eligible for the … CAHPS Outpatient and Ambulatory Survey (OAS
CAHPS) must follow rules established by the
Centers for … Mixed-mode
• mail and telephone
• email and mail
• email and telephone
• Target response rate ≥ 40%
CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-transcript.pdf
June 01, 2017 - Introducing the CAHPS Cancer Care Survey" Transcript
Introducing the CAHPS® Cancer Care Survey … And
the CAHPS Consortium is really the oversight body for the CAHPS program. … of the CAHPS
Consortium. … This CAHPS for Cancer Care Survey is unique
among CAHPS surveys for a few reasons. … http://www.ahrq.gov/cahps
http://www.ahrq.gov/cahps
Introducing the CAHPS® Cancer Care Survey
Speakers
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-ginsberg.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
AHRQ’s CAHPS® Program
Caren Ginsberg
Director, CAHPS Division … Center for Quality Improvement & Patient Safety
June 13, 2017
www.ahrq.gov/cahps
CAHPS = Consumer … 13
CAHPS
Core Survey
Supplemental
Items
CAHPS Customized
Survey
www.ahrq.gov/cahps
CAHPS Design … Examples
CAHPS Supplemental Item Sets: Some Examples
CAHPS Design Principles
Uses of CAHPS Surveys … AHRQ CAHPS Database
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-evensen.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
Overview of CAHPS Cancer Care
Survey
Christian Evensen, … Cavazos
Tamika Cowans
Elizabeth Frentzel
Steve Garfinkel
Kourtney Ikeler
San Keller
22
CAHPS … for Cancer Care is Unique
Among CAHPS Surveys
1st time AHRQ co-sponsored a CAHPS
survey with a NIH … institute (NCI)
1st disease-specific CAHPS survey
spanning comprehensive treatment and
covering … Overview of CAHPS Cancer Care Survey
Acknowledgements – AIR Team
CAHPS for Cancer Care is Unique
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-smith.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
CAHPS for Cancer Care:
Setting the Stage to Assess Quality … patient-centered
care in oncology is needed
1999
2001 2003 2005
2008
2007
2010
2011 2013 2013
20
CAHPS … Instruments developed in concert with clinical partners in
oncology settings and stemming from other CAHPS … adopt these surveys, we at NCI
and AHRQ are interested in the application and uses of the data
CAHPS … for Cancer Care: Setting the Stage to Assess Quality of Carefrom and for Cancer Patients
CAHPS® for
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-webcast.pdf
October 01, 2017 - CAHPS Moving Forward: Innovations in Tools and Research
CAHPS® Moving Forward: Innovations in Tools … Ginsberg, Slide 13
So the oversight body for the CAHPS program is the CAHPS Consortium consisting of … Ron Hays
Well, there's CAHPS guidance on translations on the Web site, the CAHPS Web site. … I was going to say that we may be looking at that idea in
this version of CAHPS, CAHPS V. … October 2017 www.ahrq.gov/cahps | 22 of 22
https://www.ahrq.gov/cahps/index.html
CAHPS® Moving Forward
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ginsberg-ahrq-program.pdf
January 31, 2018 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 8-13
AHRQ’s CAHPS® Program
Caren Ginsberg … , PhD
Director, CAHPS Division
Center for Quality Improvement & Patient Safety
www.ahrq.gov/cahps … What is CAHPS? … CAHPS is committed to capturing the patient’s voice.
11
www.ahrq.gov/cahps
Uses of CAHPS Surveys … CAHPS Surveys
Uses of CAHPS Surveys
Patient Experience of Care Research at AHRQ
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ask-question-webinar.pdf
January 31, 2018 - Understanding CAHPS® Surveys: A Primer for New Users - Closing
www.ahrq.gov/cahps
To Ask a Question … www.ahrq.gov/cahps
Wrap-Up
• Complete the evaluation survey at the end of the
Webcast. … • Contact us with any questions.
49
www.ahrq.gov/cahps
CAHPS GovDelivery Listserv
• Want to stay … up to date on all things CAHPS? … @westat.com
https://www.ahrq.gov/cahps/index.html
To Ask a Question
Wrap-Up
CAHPS GovDelivery Listserv
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-closing.pdf
February 05, 2024 - CAHPS Program: Improving Response Rates and Representativeness - Closing
Q&A
?
? … 55
CAHPS Updates
• Sign up for email updates
56
Questions or Comments? … E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
57
mailto:cahps1 … @westat.com
http://www.ahrq.gov/cahps/
THANK YOU! … PLEASE COMPLETE THE WEBCAST
EVALUATION
58
Q&A
CAHPS Updates
Questions or Comments?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-intro.pdf
February 05, 2024 - CAHPS Program: Improving Response Rates and Representativeness - Introduction
AHRQ’s CAHPS Program: … Representativeness—An Overview of Web-First
and Other Strategies
A Webcast Presented by the AHRQ CAHPS … Connection
• Use Q&A: For Questions and communication
• Event Website: https://events.westat.com/cahps … Program
• Trends in Survey Response Rates
• HCAHPS Survey Mode Experiment
• CAHPS Medicare and CAHPS … Hospice Surveys
• CAHPS Surveys at the Centers for Medicare and Medicaid Services (CMS)
• Questions
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/mhs/cahps-outpatient-mental-health-survey-adult-english.pdf
February 05, 2025 - CAHPS Outpatient Mental Health Survey English
CAHPS Outpatient Mental Health
Survey
Language: English … Learn more at: CAHPS Mental Health Surveys
• Front cover: Users should replace the cover of this document … Last updated: February 5, 2025
https://www.ahrq.gov/cahps/surveys-guidance/echo/index.html
CAHPS … ___________________________
______________________________
6 Not sure what kind of provider
CAHPS … 1 Not at all
2 A little
3 Some
4 A lot
CAHPS Outpatient Mental Health Care Survey
3
17.
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www.ahrq.gov/news/cahps-research-meeting.html
September 01, 2023 - ET
AHRQ's Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) program will host a free … virtual research meeting to explore how data from CAHPS surveys and other patient experience information … The CAHPS Research Meeting will share findings on:
How exposure to, and use of, information on patient … The CAHPS Research Meeting is open to the public. … For questions, please contact the CAHPS User Network at cahps1@westat.com or 1-800-492-9261.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-intro.pdf
January 28, 2021 - Lessons From Healthcare Organizations
on Improving Patient Experience
A Webcast Presented by the AHRQ CAHPS … User Network
January 28, 2021
2:00 – 3:00 pm ET
Our Focus Today
• Overview of AHRQ’s CAHPS program … health plan customer service
► Improving patient-provider interactions in a large medical group
• CAHPS … Director, CAHPS & SOPS Programs
Agency for Healthcare Research and Quality
• Lisa Franchetti, MA, CPHQ