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181. CAHPS Program: Improving Response Rates and Representativeness - Introduction (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-intro.pdf
     June 02, 2025 - CAHPS Program: Improving Response Rates and Representativeness - Introduction AHRQ’s CAHPS Program: … Representativeness—An Overview of Web-First and Other Strategies A Webcast Presented by the AHRQ CAHPS … Connection • Use Q&A: For Questions and communication • Event Website: https://events.westat.com/cahps … Program • Trends in Survey Response Rates • HCAHPS Survey Mode Experiment • CAHPS Medicare and CAHPS … and Answers 4 AHRQ’s CAHPS Program: Improving Response Rates and Representativeness—An Overview

182. CAHPS Program: Improving Response Rates and Representativeness - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-closing.pdf
     June 02, 2025 - CAHPS Program: Improving Response Rates and Representativeness - Closing Q&A ? ? … 55 CAHPS Updates • Sign up for email updates 56 Questions or Comments? …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ 57 mailto:cahps1 … @westat.com http://www.ahrq.gov/cahps/ THANK YOU! … PLEASE COMPLETE THE WEBCAST EVALUATION 58 Q&A CAHPS Updates Questions or Comments?

183. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/dale_shaller_closing.pdf
     June 02, 2025 - Introducing the New CAHPS Clinician & Group Survey 3.0 www.cahps.ahrq.gov CAHPS at the 2015 AHRQ … Research Conference • Pre-conference session: “CAHPS Research Tools and Resources” • Sunday, October … www.surveymonkey.com/s/J59XJ3S 47 https://www.surveymonkey.com/s/J59XJ3S www.cahps.ahrq.gov CAHPS … Sessions at the 2015 AHRQ Research Conference • The Evolution of CAHPS: A 20-Year Perspective • … at the 2015 AHRQ Research Conference CAHPS Sessions at the 2015 AHRQ Research Conference CAHPS E-mail

184. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/lee_hargraves-slides.pdf
     June 02, 2025 - Introducing the New CAHPS Clinician & Group Survey 3.0 Sampling and Respondent Recall: What difference … 25 www.cahps.ahrq.gov Same CG-CAHPS Survey with Different Time Reference Periods • Currently … , users field CG-CAHPS surveys with either a 6- or 12-month recall period, as well as using a 6- or … * P < 0.001 www.cahps.ahrq.gov Differences in Top Box Scores for CG-CAHPS Measures 0 10 … Same CG-CAHPS Survey with Different Time Reference Periods Experiment: Random Assignment to either

185. Executive Summary | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/cahps-database/comparative-data/2017-health-plan-chartbook/executive-summary.html
     October 01, 2017 - 2017 CAHPS Health Plan Survey Chartbook Executive Summary Previous Page Next Page Table … The CAHPS Database aggregates the data to facilitate comparisons of CAHPS survey results by users, researchers … in the CAHPS Database Online Reporting System (ORS) . … as from the 2000–2016 CAHPS Health Plan Databases, are available upon request according to the CAHPS … by CAHPS Health Plan survey users.

186. Introducing the CAHPS Clinician & Group Visit Survey 4.0 (Beta) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-121720.html
     December 01, 2023 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (Beta) December 17, 2020 Summary … Speakers Recording Summary AHRQ's new CAHPS Clinician & Group Visit Survey 4.0 (beta) asks … Learn more: CAHPS Clinician & Group Survey . Speakers Caren Ginsberg, Ph.D. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement … and Patient Safety Agency for Healthcare Research and Quality Rockville, MD AHRQ CAHPS Program

187. Hawaii Evaluates Medicaid Patients' Managed Care Experiences With AHRQ CAHPS | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/ktcquips68.html
     October 01, 2014 - Hawaii Evaluates Medicaid Patients' Managed Care Experiences With AHRQ CAHPS Search All Impact Case … Hawaii Department of Human Services uses the Consumer Assessment of Healthcare Providers and Systems (CAHPS … She finds that the CAHPS Health Plan Survey's prescriptive instructions reduce the likelihood of bias … "Doctors' Communication and Service," which includes CAHPS results for "Rating of Personal Doctor," " … "Getting Care," which includes CAHPS results for "Getting Needed Care" and "Getting Care Quickly."

188. An Update on the CAHPS Patient Narrative Item Sets - Schlesinger (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
     June 02, 2025 - An Update on the CAHPS Patient Narrative Item Sets - Schlesinger PREVIEW OF NEW NARRATIVE ITEM SETS … IN DEVELOPMENT Mark Schlesinger, PhD A Growing Family of Narrative Item Sets CG-CAHPS Narrative

189. An Update on the CAHPS Patient Narrative Item Sets - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-ginsberg.pdf
     June 02, 2025 - An Update on the CAHPS Patient Narrative Item Sets - Ginsberg Welcome from AHRQ Caren Ginsberg, Ph.D … Director, SOPS and CAHPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare

190. The CAHPS Database Research Request Data Use Agreement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/cahps-data-release-agreement.pdf
     March 01, 2018 - The CAHPS Database Research Request Data Use Agreement CAHPS Database Data Release Agreement – Page … Organizations”) that have administered a CAHPS survey and are willing to submit their CAHPS data to … of 3 CAHPS Database Data Release Agreement – March 2018 d. … , using the following: “The CAHPS® data used in this analysis were provided by the CAHPS Database. … The CAHPS Database is funded by the U.S.

191. Introducing the New CAHPS Clinician & Group Survey 3.0 (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/20150917/webinar-091715.html
     September 01, 2016 - Introducing the New CAHPS Clinician & Group Survey 3.0 (Webcast) September 17, 2015 Summary … Webcast from the Agency for Healthcare Research and Quality (AHRQ) highlighted the 3.0 version of the CAHPS … Clinician & Group (CG-CAHPS) Survey. … Members of the CAHPS Consortium discussed the rationale for updating the survey, reviewed the changes … Survey Data to the CAHPS Database (PDF, 124 KB)

192. Questions and Answers About the CAHPS Cancer Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/questions-and-answers-about-cancer-care-survey.pdf
     June 02, 2025 - Questions and Answers About the CAHPS Cancer Care Survey 1 Questions and Answers About the CAHPS® … Q: How are the CAHPS Cancer Care Survey and the CAHPS Clinician & Group Survey related? … Given the alignment with the CAHPS Clinician & Group Survey, is the CAHPS Cancer Care Survey designed … If your organization is administering the CAHPS Hospital Survey (HCAHPS) or any other mandated CAHPS … Q: How are the CAHPS Cancer Care Survey and the CAHPS Clinician & Group Survey related? Q.

193. Recent Insights into CAHPS Survey Modes and Response Rates (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys.pdf
     January 01, 2020 - Recent Insights into CAHPS Survey Modes and Response Rates Understanding CAHPS Surveys: A Primer … , learn about CAHPS surveys and their purpose, hear how CAHPS surveys are developed and administered … like to welcome you to what is now a yearly CAHPS primer or CAHPS 101. … All of the CAHPS developed supplemental items are also available on the AHRQ CAHPS website. … surveys and CAHPS results?

194. An Update on the CAHPS Patient Narrative Item Sets - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-closing-slides.pdf
     June 02, 2025 - An Update on the CAHPS Patient Narrative Item Sets - Closing QUESTIONS AND ANSWERS 29 How to Ask … Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected 30 CAHPS …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Website: www.ahrq.gov/cahps 32 mailto:cahps1@ … westat.com http://www.ahrq.gov/cahps Thank you!

195. CAHPS Patient Narrative Item Sets (webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-111621.html
     December 01, 2021 - CAHPS Patient Narrative Item Sets (webcast) Tuesday, November 16, 2021 Contents Summary … Speakers and Presentation Slides Recording Related Materials Summary In this AHRQ webcast, CAHPS … They also previewed Narrative Item Sets in development for the CAHPS Health Plan Survey and the Child … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement … and Patient Safety Agency for Healthcare Research and Quality Rockville, MD AHRQ CAHPS Program

196. Developing Invitation Messages That Increase CAHPS Survey Response Rates | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-091019.html
     November 01, 2019 - Developing Invitation Messages That Increase CAHPS Survey Response Rates September 10, 2019 … examined how wording changes in emailed and mailed survey invitations can increase participation in CAHPS … Director, CAHPS Division Center for Quality Improvement and Patient Safety Agency for Healthcare Research … and Quality AHRQ's CAHPS Program (PDF, 875 KB)   Jack Fowler, Ph.D. … : https://www.youtube-nocookie.com/embed/dAJ5efb8O3U Developing Invitation Messages That Increase CAHPS

197. 2018 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
     January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2018 CAHPS Health Plan Survey … The CAHPS Database aggregates the data to facilitate comparisons of CAHPS survey results by users, researchers … as from the 2000-2017 CAHPS Health Plan Databases, are available upon request according to the CAHPS … by CAHPS Health Plan survey users. … • Medicare Data: Each year, the CAHPS Database receives the CAHPS Medicare Managed Care survey data

198. 2019 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
     January 01, 2019 - 2019 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2019 CAHPS Health Plan Survey … The CAHPS Database aggregates the data to facilitate comparisons of CAHPS survey results by sponsors … versions of the CAHPS Health Plan Survey. … De-identified CAHPS Health Plan data research files are available upon request according to the CAHPS … • Medicare Data: Each year, the CAHPS Database receives the CAHPS Medicare Managed Care survey data

199. 2018 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_cg_cahps_chartbook.pdf
     January 01, 2019 - 2018 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE CAHPS Clinician & Group … This annual Chartbook presents results from the 2019 CAHPS Database for the CG-CAHPS Adult 3.0 Survey … The CG-CAHPS ORS is updated annually with new data submitted by CG-CAHPS Survey users. … Questions or comments regarding this Chartbook or the CG-CAHPS Database may be directed to the CAHPS … CHARACTERISTICS OF THE 2019 CG-CAHPS DATABASE When reviewing the CAHPS Clinician & Group Survey (CG-CAHPS

200. 2017 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_cg_cahps_chartbook.pdf
     January 01, 2017 - 2017 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE CAHPS Clinician & … INTRODUCTION This annual Chartbook presents results from the 2017 CAHPS Clinician & Group Survey (CG-CAHPS … ) Database for the CG-CAHPS Adult Survey 3.0. … 2017 CG- CAHPS Database. … CHARACTERISTICS OF THE 2017 CG-CAHPS DATABASE When reviewing the CAHPS Clinician & Group (CG-CAHPS)