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  1. www.ahrq.gov/talkingquality/resources/comparative-reports.html
    December 01, 2016 - Profiles of Comparative Reports on Health Care Quality and Costs This resource provides illustrative examples of web-based comparative reports for consumers on the quality and costs of care from health plans, hospitals, physicians, dialysis facilities, nursing homes, long-term care facilities, and other provide…
  2. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.pdf
    March 13, 2013 - implementation of Strategies 2, 3, and 4 from the Guide on a medical-surgical unit resulted in improved CAHPS
  3. www.ahrq.gov/sites/default/files/2024-10/weinger-france-report.pdf
    January 01, 2024 - Health Score, 59 and selected items from the Consumer Assessment of Healthcare Providers and Systems (CAHPS … comfort and confidence actively reporting PROMS (90% data capture), including symptoms, events, and CAHPS
  4. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/ps-research-summary-pfe.pdf
    April 30, 2025 - Impact: This grant successfully adapted the Consumer Assessment of Healthcare Providers and Systems (CAHPS … Findings from the survey adaptation process and pilot administration of CAHPS-ASL informed future research … help improve quality and safety, respond to healthcare reform and accreditation standards, improve CAHPS
  5. www.ahrq.gov/ncepcr/tools/workforce-financing/case-example-4.html
    July 01, 2019 - appropriate emergency room use, and use of the Consumer Assessment of Healthcare Providers and Systems (CAHPS
  6. www.ahrq.gov/research/findings/nhqrdr/2014chartbooks/hispanichealth/hisph-slides-pt3.html
    May 01, 2018 - 80.4 86.2 87.5 92.3 Source: Centers for Medicare & Medicaid Services, Home Health Care CAHPS … Source: Centers for Medicare & Medicaid Services, Home Health Care CAHPS (Consumer Assessment of Healthcare
  7. www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiic.html
    June 01, 2010 - CAHPS® surveys for children and adults are included as measures of client experience.
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_4.pdf
    October 01, 2016 - appropriate emergency room use, and use of the Consumer Assessment of Healthcare Providers and Systems (CAHPS
  9. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-146-section-2.pdf
    September 01, 2011 - Fielding the CAHPS® Clinician & Group Surveys. … Psychometric Properties of a Group-Level Consumer Assessment of Health Plans Study (CAHPS) Instrument
  10. www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-case4.html
    November 01, 2014 - deployed three surveys to assess patient experiences and satisfaction: one with inpatients using the CAHPS … experiences and satisfaction and—because of its status as a CAH—is not required to collect Hospital CAHPS
  11. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-asc-webcast-transcript-non-ad.pdf
    February 01, 2019 - Director, CAHPS Division Center for Quality Improvement and Patient Safety Agency for Healthcare Research
  12. FECC Surveys (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-mailed-survey.pdf
    June 01, 2025 - Sometimes  Usually  Always CC SERVICE OUTCOMES (Items 11 and 12 are not part of FECC - adapted from CAHPS
  13. www.ahrq.gov/research/findings/final-reports/iomracereport/reldata5.html
    May 01, 2018 - Other surveys, such as the Consumer Assessment of Healthcare Providers and Systems (CAHPS®), are designed
  14. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-asc-webcast-transcript-ad.pdf
    February 01, 2019 - Director, CAHPS Division Center for Quality Improvement and Patient Safety Agency for Healthcare Research
  15. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-081-fullreport.pdf
    April 01, 2019 - example, many States utilize surveys from the Consumer Assessment of Healthcare Providers and Systems (CAHPS … The family of CAHPS surveys comprises tools that are widely used 23 throughout the health care
  16. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/measure_retirement/supplemental-materials/supplementaldoc3.pdf
    September 01, 2014 - Access is covered by CAHPS; visit rates covered by measures above; recommendation depends on what we … Not patient centered, better measure would be survey of patients (CAHPS), and most states do this survey
  17. www.ahrq.gov/ncepcr/care/coordination/atlas/chapter4.html
    June 01, 2014 - patient-reported experience of care based on the AHRQ Consumer Assessment of Healthcare Providers and Systems (CAHPS
  18. www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3a.html
    July 01, 2018 - reporting effort that can motivate hospitals to focus on patient and family engagement is Hospital CAHPS
  19. www.ahrq.gov/patient-safety/reports/hotline/design2.html
    May 01, 2016 - caregiver and are considered valid and reliable based on prior testing (e.g., prior surveys such as the CAHPS
  20. www.ahrq.gov/workingforquality/events/webinar-better-care-healthier-communities.html
    November 01, 2016 - We also have the Consumer Assessment of Healthcare Providers and Systems Survey (CAHPS), the National

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