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www.ahrq.gov/talkingquality/resources/comparative-reports.html
December 01, 2016 - Profiles of Comparative Reports on Health Care Quality and Costs
This resource provides illustrative examples of web-based comparative reports for consumers on the quality and costs of care from health plans, hospitals, physicians, dialysis facilities, nursing homes, long-term care facilities, and other provide…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.pdf
March 13, 2013 - implementation of Strategies 2, 3, and 4 from the Guide on a medical-surgical
unit resulted in improved CAHPS
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www.ahrq.gov/sites/default/files/2024-10/weinger-france-report.pdf
January 01, 2024 - Health Score, 59 and selected items from the
Consumer Assessment of Healthcare Providers and Systems (CAHPS … comfort and confidence actively reporting PROMS (90% data capture), including
symptoms, events, and CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/ps-research-summary-pfe.pdf
April 30, 2025 - Impact: This grant successfully adapted the Consumer Assessment
of Healthcare Providers and Systems (CAHPS … Findings from the survey
adaptation process and pilot administration of CAHPS-ASL informed future research … help improve
quality and safety, respond to healthcare reform and accreditation standards,
improve CAHPS
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www.ahrq.gov/ncepcr/tools/workforce-financing/case-example-4.html
July 01, 2019 - appropriate emergency room use, and use of the Consumer Assessment of Healthcare Providers and Systems (CAHPS
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www.ahrq.gov/research/findings/nhqrdr/2014chartbooks/hispanichealth/hisph-slides-pt3.html
May 01, 2018 - 80.4
86.2
87.5
92.3
Source: Centers for Medicare & Medicaid Services, Home Health Care CAHPS … Source: Centers for Medicare & Medicaid Services, Home Health Care CAHPS (Consumer Assessment of Healthcare
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiic.html
June 01, 2010 - CAHPS® surveys for children and adults are included as measures of client experience.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_4.pdf
October 01, 2016 - appropriate emergency room use, and use of the Consumer
Assessment of Healthcare Providers and Systems (CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-146-section-2.pdf
September 01, 2011 - Fielding the CAHPS® Clinician & Group Surveys. … Psychometric Properties of a Group-Level
Consumer Assessment of Health Plans Study (CAHPS) Instrument
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-case4.html
November 01, 2014 - deployed three surveys to assess patient experiences and satisfaction: one with inpatients using the CAHPS … experiences and satisfaction and—because of its status as a CAH—is not required to collect Hospital CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-asc-webcast-transcript-non-ad.pdf
February 01, 2019 - Director, CAHPS Division
Center for Quality Improvement and Patient Safety Agency for Healthcare Research
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-mailed-survey.pdf
June 01, 2025 - Sometimes
Usually
Always
CC SERVICE OUTCOMES (Items 11 and 12 are not part of FECC - adapted from CAHPS
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www.ahrq.gov/research/findings/final-reports/iomracereport/reldata5.html
May 01, 2018 - Other surveys, such as the Consumer Assessment of Healthcare Providers and Systems (CAHPS®), are designed
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-asc-webcast-transcript-ad.pdf
February 01, 2019 - Director, CAHPS Division
Center for Quality Improvement and Patient Safety Agency for Healthcare Research
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-081-fullreport.pdf
April 01, 2019 - example, many
States utilize surveys from the Consumer Assessment of Healthcare Providers and Systems
(CAHPS … The family of CAHPS surveys comprises tools that are widely used
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throughout the health care
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/measure_retirement/supplemental-materials/supplementaldoc3.pdf
September 01, 2014 - Access is covered by CAHPS; visit rates covered by measures above; recommendation depends on what we … Not patient centered, better measure would be survey of patients (CAHPS), and most states do this survey
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter4.html
June 01, 2014 - patient-reported experience of care based on the AHRQ Consumer Assessment of Healthcare Providers and Systems (CAHPS
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3a.html
July 01, 2018 - reporting effort that can motivate hospitals to focus on patient and family engagement is Hospital CAHPS
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www.ahrq.gov/patient-safety/reports/hotline/design2.html
May 01, 2016 - caregiver and are considered valid and reliable based on prior testing (e.g., prior surveys such as the CAHPS
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www.ahrq.gov/workingforquality/events/webinar-better-care-healthier-communities.html
November 01, 2016 - We also have the Consumer Assessment of Healthcare Providers and Systems Survey (CAHPS), the National