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teamstepps.ahrq.gov/cahps/consumer-reporting/measures/index.html
September 01, 2020 - )®
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers
CAHPS Measures … CAHPS
CAHPS Measures of Patient Experience
Each CAHPS survey produces … Measures From the CAHPS Ambulatory Care Surveys
CAHPS Health Plan Survey Measures (versions 5.0) … CAHPS Clinician & Group Survey Measures (version 3.0)
CAHPS Cancer Care Survey Measures
CAHPS Surgical
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teamstepps.ahrq.gov/cahps/surveys-guidance/echo/index.html
May 01, 2022 - Improving Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS … Two CAHPS products are available to address this need:
Supplemental items for the CAHPS Clinician & … Group Survey and the CAHPS Health Plan Survey
CAHPS Experience of Care and Health Outcomes (ECHO) … Supplemental Items: Access to Mental Health Care
Users of the CAHPS Health Plan Survey or CAHPS Clinician … Review measures from the CAHPS ECHO Survey 3.0 .
Measures for children.
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teamstepps.ahrq.gov/cahps/surveys-guidance/cancer/index.html
July 01, 2020 - Improving Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS … Analyzing CAHPS survey data . … Review measures from the CAHPS Cancer Care Survey . … These measures expand on the measures from the CAHPS Clinician & Group Survey . … Learn about the development of the CAHPS Cancer Care Survey .
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
January 01, 2017 - CAHPS Elicitation Protocol Webcast
Development and Testing of
the CAHPS Elicitation Protocol
Mark … Schlesinger
Yale School of Public Health
www.ahrq.gov/cahps
Goals for narrative elicitation: specifics … informed by
considerations for field implementation
151
• Aspirations: Protocol that can augment CAHPS … “gold standard” interviews
• Total of 332 elicitations;
• 20% by phone, 80% by web
• 50% before CAHPS … testing
www.ahrq.gov/cahps16
Applying goals for narrative elicitation
www.cahps.ahrq.gov17
CAHPS
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
January 01, 2017 - CAHPS Elicitation Protocol Webcast
Introducing a Protocol To Obtain
Patient Comments Using the CAHPS … – 2:00 pm EST
www.ahrq.gov/cahps
CAHPS Webcast Series
• Consumer Assessment of Healthcare Providers … Develops standardized surveys and related products,
including the CAHPS Database
• CAHPS Surveys … & Group Survey
(CG-CAHPS):
CAHPS Patient Narrative Elicitation Protocol
• Review the development … • Use Q&A feature to ask for help.
8
www.ahrq.gov/cahps
To Ask a Question
9
www.ahrq.gov/cahps
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
January 01, 2017 - CAHPS Elicitation Protocol Webcast
Collection of Statewide Patient
Comments in Massachusetts
Barbra … Innovations
MHQP conducted a pilot study with CHPI in 2015, pilot
included feasibility testing of the 5Q CAHPS
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
January 01, 2017 - CAHPS Elicitation Protocol Webcast
Implementation of the
CAHPS Elicitation Protocol
Lise Rybowski … The Severyn Group
www.ahrq.gov/cahps
Two Options for Administration
• As part of the Clinician … www.ahrq.gov/cahps
CAHPS Sampling Methodology
• Recommendation: Follow guidance in Fielding the
CAHPS … in using the CAHPS
Patient Narrative Elicitation Protocol? … CAHPS Elicitation Protocol
Two Options for Administration
Using the Protocol as Part of CG-CAHPS: Key
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
March 04, 2009 - CAHPS American Indian Survey
CAHPS American Indian Survey Adult Questionnaire
CAHPS® American … Indian Survey
Version: Adult
Language: English
For assistance with this survey, please contact the CAHPS … The CAHPS team’s recommendations include the following:
· If feasible, insert blank pages as needed … that tells you what question to answer next, like this:
|X| Yes If Yes, go to #1 on page 1
|_| No
CAHPS … | Some college or 2-year degree
7|_| 4-year college graduate
8|_| More than 4-year college degree
CAHPS
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.doc
February 10, 2009 - CAHPS Dental Plan Survey
CAHPS® Dental Plan Survey
Version:
Adult
Language: English
For assistance … with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. … The CAHPS team’s recommendations include the following:
· If feasible, insert blank pages as needed
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.pdf
February 10, 2009 - CAHPS Dental Plan Survey
CAHPS® Dental Plan Survey
Version: Adult
Language: English
For assistance … with this survey, please contact the CAHPS Help Line at 800-492-9261 or
cahps1@westat.com. … File name: dental-plan-adult-eng-751.doc
Last updated: February 10, 2009
mailto:cahps1@westat.com
CAHPS … 1 Never
2 Sometimes
3 Usually
4 Always
CAHPS Dental Plan Survey
5
9. … 1 Never
2 Sometimes
3 Usually
4 Always
CAHPS Dental Plan Survey
6
14.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
January 01, 2023 - 2023 Child HCAHPS Survey Database Chartbook
The CAHPS® Child Hospital Survey
Database 2023 Chartbook … CAHPS® is a registered trademark of the U.S. … The Consumer Assessment of Healthcare
Providers and Systems (CAHPS®) Child Hospital Survey Database … CAHPS Child Hospital Survey Database 2023 Chartbook iii
Table of Contents
Chapter 1. … CAHPS Child Hospital Survey Database 2023 Chartbook 1
2.
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teamstepps.ahrq.gov/cahps/quality-improvement/research/index.html
March 01, 2024 - )®
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … Announcements
Contact CAHPS
Research on Improving Patient Experience … Review all citations for quality improvement in the CAHPS bibliography . … Research Team : RAND
Use of CAHPS survey data and CAHPS PCMH items during PCMH transformation … Using CAHPS® Patient Experience Data for Patient-Centered Medical Home Transformation.
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teamstepps.ahrq.gov/cahps/surveys-guidance/surgical/index.html
February 01, 2018 - Improving Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS … No CAHPS supplemental items were developed for the Surgical Care Survey. … Learn more in the CAHPS Ambulatory Care Improvement Guide . … Review CAHPS Surgical Care Survey Measures . … an official CAHPS product in early 2010.
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teamstepps.ahrq.gov/cahps/surveys-guidance/dental/index.html
March 01, 2018 - ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Improving Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS … They submitted this survey to the CAHPS Consortium, which adopted it as a CAHPS product in December 2006 … https://www.ahrq.gov/cahps/surveys-guidance/dental/index.html
Back
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teamstepps.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
April 29, 2024 - FAQs
Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS … care from specialists in the last 6 months
(5)
Browse Supplemental Items for CAHPS … Surveys
Users of standardized CAHPS surveys may incorporate supplemental items in order to meet … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest
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teamstepps.ahrq.gov/cahps/news-and-events/events/index.html
January 01, 2024 - )
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … to Consumers
Improving Patient Experience
CAHPS Announcements
Contact CAHPS … , and support survey sponsors and vendors in using CAHPS instruments and data. … Improving response rates and the representativeness of CAHPS survey data. … Participating in the 2021 CAHPS Home and Community-Based Services (HCBS CAHPS) Survey Database: What
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teamstepps.ahrq.gov/cahps/news-and-events/news/index.html
February 01, 2024 - )
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS Announcements … The CAHPS® Database will accept all survey data collected between Jan. – Dec. 2023. … test web-first administration modes for Medicare CAHPS and Hospice CAHPS. … Database are now available on AHRQ’s CAHPS Data Tools website.
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teamstepps.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
February 01, 2024 - Improving Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS … Like other CAHPS surveys, this questionnaire focuses on aspects of pediatric inpatient care that are … Read about quality improvement strategies in the CAHPS Child Hospital Survey Toolkit . … surveys into other languages
Analyzing CAHPS survey data
For assistance, contact the CAHPS Help … Aggregated Results for the CAHPS Child Hospital Survey Database
The CAHPS Child Hospital Survey Database
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teamstepps.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
November 01, 2023 - Improving Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS … CMS provides translations of the CAHPS Adult Hospital Survey in several languages . … The CAHPS Hospital Survey was first endorsed by the National Quality Forum (NQF) in May 2005. … In January 2015, NQF renewed its endorsement of the CAHPS Adult Hospital Survey. … Learn more about the development of the CAHPS Adult Hospital Survey .
1.
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teamstepps.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html
April 01, 2023 - Improving Patient Experience
CAHPS Announcements
Contact CAHPS
Development … of the CAHPS Adult Hospital Survey
The CAHPS Hospital Survey was conceived first and foremost … The CAHPS team also drew on other sources, including:
Items from the CAHPS Health Plan Survey for adults … Responses to an electronic mailbox for the CAHPS Hospital Survey. … Literature review conducted by the RAND CAHPS Team.