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81. Strategies for Improving CAHPS Health Plan Survey Scores (Webcast) | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/news-and-events/events/webinar-041316.html
    February 01, 2017 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS Databases Webcasts & Recent Events Research Meetings Reporting Results … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … The Webcast also featured a newly revised version of the CAHPS Ambulatory Care Improvement Guide , a … https://www.ahrq.gov/cahps/news-and-events/events/webinar-041316.html  

82. Use of "Roll-Ups" To Report CAHPS Survey Results and Other Quality Measures | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/news-and-events/podcasts/use-roll-ups.html
    March 01, 2016 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers Improving … Patient Experience CAHPS Announcements Contact CAHPS Use of "Roll-Ups … " To Report CAHPS Survey Results and Other Quality Measures In this podcast, Marc Elliott and … https://www.ahrq.gov/cahps/news-and-events/podcasts/use-roll-ups.html  

83. How Social Media Can Draw Visits to a Quality Report | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/news-and-events/podcasts/social-media.html
    March 01, 2016 - FAQs Home Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS Databases Webcasts & Recent Events Research Meetings Reporting Results … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … https://www.ahrq.gov/cahps/news-and-events/podcasts/social-media.html  

84. Video Landing Page (Audio/Video item) | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/news-and-events/events/20150317/webcast_03_17_15video.html
    July 01, 2018 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS Databases Webcasts & Recent Events Research Meetings Reporting Results … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans [1 hr] YouTube embedded video … https://www.ahrq.gov/cahps/news-and-events/events/20150317/webcast_03_17_15video.html  

85. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Interpreter Services | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50-adult.html
    April 01, 2020 - ®) Supplemental Items Health Literacy Supplemental Items for the CAHPS Health … ®) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Improving Patient Experience CAHPS Announcements Contact CAHPS Supplemental … Items for the CAHPS Health Plan Adult Survey 5.0: Interpreter Services Population version: Adult

86. Supplemental Health Literacy Items for the CAHPS Clinician & Group Survey (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.pdf
    January 05, 2018 - Supplemental Health Literacy Items for the CAHPS Clinician & Group Survey 12/1/2017 Page 1 Document … No. 2357-3b www.ahrq.gov/cahps Supplemental Items for the CAHPS® Clinician & Group Survey … 3.0 Topic: Health Literacy Population Version: Adult Language: Spanish Users of the CAHPS® Clinician … Learn more about CAHPS supplemental items. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html CAHPS® Clinician & Group Survey 3.0

87. Supplemental Health Literacy Items for the CAHPS Health Plan Survey (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/health-literacy-hp-cahps-adult-spanish-2157-3b.pdf
    January 05, 2018 - Supplemental Health Literacy Items for the CAHPS Health Plan Survey 12/1/2017 Page 1 Document No. … 2157-3b www.ahrq.gov/cahps Supplemental Items for the CAHPS® Health Plan Survey 5.0 … Topic: Health Literacy Population Version: Adult Language: Spanish Users of the CAHPS® Health Plan … Learn more about CAHPS supplemental items. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html CAHPS® Health Plan Survey 5.0 Supplemental

88. Health-Literacy-Hp-Cahps-Adult-Spanish-2157-3B (doc file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/health-literacy-hp-cahps-adult-spanish-2157-3b.docx
    December 20, 2017 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy Population Version: Adult Supplemental … Items for the CAHPS® Health Plan Survey 5.0 Topic: Health Literacy Population Version: Adult Language … : Spanish Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in order … Learn more about CAHPS supplemental items. Questions Placement and Other Instructions P-HL1. … P-HL54 Must use P-HL53 if using this item 12/1/2017 Page 1 Document No. 2157-3b www.ahrq.gov/cahps

89. Health-Literacy-Cg-Cahps-Adult-Spanish-2357-3B (doc file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.docx
    December 20, 2017 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Health Literacy Population Version: Adult … Supplemental Items for the CAHPS® Clinician & Group Survey 3.0 Topic: Health Literacy Population Version … : Adult Language: Spanish Users of the CAHPS® Clinician & Group Survey are free to incorporate supplemental … Learn more about CAHPS supplemental items. Questions Placement and Other Instructions C-HL1. … veces 4|_| Siempre After core question 17 12/1/2017 Page 1 Document No. 2357-3b www.ahrq.gov/cahps

90. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
    February 01, 2020 - ) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Announcements Contact CAHPS Section 2: Why Improve Patient Experience? … The results of the ACO CAHPS Survey (which builds upon the CG-CAHPS core survey) are used for public … for PQRS Survey, which also builds upon the CG-CAHPS core survey. … Forces driving implementation of the CAHPS Clinician & Group Survey. Washington, DC.

91. Section 6: Strategies for Improving Patient Experience with Ambulatory Care | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
    March 01, 2023 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Announcements Contact CAHPS Section 6: Strategies for Improving Patient … The strategies are intended to address the various topics covered by CAHPS surveys of ambulatory care … (all of which are variations on the CAHPS Health Plan Survey or the CAHPS Clinician & Group Survey). … Learn About Public Reporting of CAHPS Survey Results For guidance on developing public reports of CAHPS

92. Supplemental Items for the CAHPS Clinician & Group Adult Survey: Interpreter Services | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-cg-survey30-adult.html
    December 01, 2023 - ®) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Improving Patient Experience CAHPS Announcements Contact CAHPS Supplemental … Items for the CAHPS Clinician & Group Adult Survey: Interpreter Services Population version: … Adult Users of the CAHPS ® Clinician & Group Survey are free to incorporate supplemental items in

93. Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans (Webcast) | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/news-and-events/events/20150317/webcast_03_17_15.html
    July 01, 2018 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS Databases Webcasts & Recent Events Research Meetings Reporting Results … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … ® Health Plan Database Comparative Data The Benefits of Submitting Your CAHPS Health Plan Survey … Data to the CAHPS Database .

94. A Breakthrough Approach to Improving CAHPS Communication Performance (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
    January 01, 2012 - A Breakthrough Approach to Improving CAHPS Communication Performance A Breakthrough Approach … to Improving CAHPS Communication Performance April 2012  Podcast Speaker Wendy Leebov, Ed.D., CEO … Now Wendy is going to use examples for the CAHPS Hospital Survey. … The CAHPS User Network also offers free technical assistance and can be reached by calling the CAHPS … That’s CAHPS, c-a-h-p-s, the number 1, at [@] a-h-r-q.g-o-v [cahps1@ahrq.gov].

95. Major Health Plan Quality Measurement Sets | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
    December 01, 2022 - Health Plan Survey (CAHPS stands for Consumer Assessment of Healthcare Providers and Systems) These … Also, an NCQA-approved external survey organization must administer the CAHPS survey when it is part … CAHPS ® Health Plan Survey CAHPS refers to a family of standardized surveys that can be used to gather … The CAHPS Health Plan Survey consists of over 40 items that ask the respondent to rate their experiences … For more information about the survey, visit the CAHPS website .

96. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? Webinar presentation (Audio/Video item) | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/news-and-events/events/20140603_QI/060314webinarvideo.html
    July 01, 2018 - FAQs Home Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS Databases Webcasts & Recent Events Research Meetings Reporting Results … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … https://www.ahrq.gov/cahps/news-and-events/events/20140603_QI/060314webinarvideo.html  

97. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? (Webcast) | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/news-and-events/events/20140603_QI/webcast_06_03_14_qi.html
    July 01, 2018 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS Databases Webcasts & Recent Events Research Meetings Reporting Results … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … Speakers and PowerPoint Slides Dale Shaller, MPA Managing Director, CAHPS Database Shaller … https://www.ahrq.gov/cahps/news-and-events/events/20140603_QI/webcast_06_03_14_qi.html  

98. Supplemental Items for the CAHPS Hospital Adult Survey: Health Literacy | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
    October 01, 2023 - ) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Improving Patient Experience CAHPS Announcements Contact CAHPS Supplemental … Items for the CAHPS Hospital Adult Survey: Health Literacy Population version: Adult These … Learn more about the CAHPS Health Literacy Item Sets . Related topic: Interpreter Services .

99. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/about_the_health_literacy_item_set_for_hospitals_911.pdf
    October 01, 2015 - About the CAHPS® Health Literacy Item Set for Hospitals CAHPS® Adult Hospital Survey: Supplemental … 10/01/2015 Page 1 Introduction The CAHPS Hospital Survey (HCAHPS) and other CAHPS surveys are … The purpose of the CAHPS Health Literacy Item Set for Hospitals is to enhance the capacity of the CAHPS … Similar item sets are available to supplement the CAHPS Clinician & Group Survey and the CAHPS Health … http://www.hcahpsonline.org/ CAHPS® Adult Hospital Survey: Supplemental Items About the CAHPS Health

100. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Health Literacy | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-healthlit-items-hp-survey50-adult.html
     April 01, 2020 - ®) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Improving Patient Experience CAHPS Announcements Contact CAHPS Supplemental … Items for the CAHPS Health Plan Adult Survey 5.0: Health Literacy Population version: Adult … Users of the CAHPS ® Health Plan Survey are free to incorporate supplemental items in order to meet