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141. Best Practices for Administering SOPS® Surveys Users (Webcast): Introduction (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-intro.pdf
     January 24, 2024 - and Communications Lead, User Network for SOPS, Westat Moderator Caren Ginsberg, Ph.D., Director, CAHPS … and SOPS Programs AHRQ Joann Sorra, Ph.D., Project Director, User Network for CAHPS and SOPS Westat

142. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/6_dale_shaller-closing.pdf
     June 25, 2014 - www.cahps.ahrq.gov CAHPS E-mail Updates 53 www.cahps.ahrq.gov Thank You! … Ask a Question CAHPS E-mail Updates Thank You!

143. AHRQ Data Tools | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cpi/about/otherwebsites/data-tools/index.html
     August 01, 2022 - (MEPS-HC) Insurance Component (MEPS-IC) Consumer Assessment of Healthcare Providers and Systems (CAHPS … ) Health Plan Survey (HP-CAHPS) Clinicians and Groups Survey (CG-CAHPS)     National Healthcare Quality

144. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/5_steven_martino.pdf
     June 25, 2014 - 2.0 Experiment • • Build on findings from SelectMD 1.0 to develop and test new displays • • CAHPS

145. Emerging Measures | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/emerging/index.html
     June 01, 2020 - of measures in established quality measurement sets such as the Consumer Assessment of Health Plans (CAHPS … Online Resources: For more information on CAHPS®, go to: http://www.ahrq.gov/chtoolbx/measure2.htm … Models for measuring medical home using the CAHPS® survey will be available on the CAHMI Web site in … In Phase I, an expert advisory group was established to assess the potential of using CAHPS® data to … Models for analyzing CAHPS® data to measure mental and behavioral health for children and adolescents

146. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/4_mark_schlesinger.pdf
     June 25, 2014 - Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? www.cahps.ahrq.gov Part Three How do our elicitations compare to “gold standard” interviews? 35 www.cahps.ahrq.gov Assessing Our Elicitation Efforts: Methods • • Matched Sample • • 54 elicitations paired with …

147. Health Literacy Improvement Tools | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/health-literacy/improve/index.html
     March 01, 2024 - CAHPS Health Literacy Item Sets The CAHPS Health Literacy Item Sets ask about providers' efforts … Supplemental health literacy items to assist in efforts to improve organizational are available for the CAHPS

148. Evaluation Planning Tool (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/06-pfe-planning-evaluation.pdf
     August 01, 2021 - satisfaction with the strategy [via provider feedback survey] � D Health Literacy Item Sets for the AHRQ CAHPS … Clinician & Group Survey https://www.ahrq.gov/cahps/ surveys-guidance/item-sets/literacy/ index.html2 … /files/wysiwyg/patient-safety/reports/issue-briefs/state-of-science-brief1.pdf https://www.ahrq.gov/cahps

149. Combining Healthcare Quality Measures Into Composites or Summary Scores | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/talkingquality/translate/scores/combine-measures.html
     September 01, 2019 - For example, all CAHPS surveys produce composite measures that represent a health care organization's … differences is crucial to informed consumer choice  (PDF, 670 KB) Presentation delivered at the 10th National CAHPS … Presentation delivered at the 11th National CAHPS User Group Meeting, CAHPS College. 2008 Dec 3.

150. Displaying the Data in a Health Care Quality Report | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/talkingquality/translate/display/index.html
     May 01, 2019 - Here’s what a word icon chart looks like: Source: Adapted from fictional materials used in a CAHPS … Presentation delivered at the 10th National CAHPS User Group Meeting, March 31, 2006. Pages 9-11. … Available at http://archive.ahrq.gov/cahps/news-and-events/events/UGM10/DAY2_cd_1_Carman.pdf . … Presentation delivered at the 11th National CAHPS User Group Meeting, CAHPS College, December 3, 2008 … Available at http://archive.ahrq.gov/cahps/news-and-events/events/UGM11/McGee.pdf .

151. Ordering Health Care Organizations in a Quality Report | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/talkingquality/translate/compare/order.html
     November 01, 2018 - Presentation delivered at the 10th National CAHPS User Group Meeting, March 31, 2006. Pages 9–11. … Presentation delivered at the 11th National CAHPS User Group Meeting, CAHPS College, December 3, 2008

152. Major Nursing Home Quality Measurement Sets | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/measurement-sets.html
     November 01, 2018 - CAHPS ® Measures The CAHPS Nursing Home Surveys assess the experiences of nursing home residents

153. Culturally and Linguistically Appropriate Services | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/sdoh/clas/index.html
     July 01, 2023 - CAHPS Ambulatory Care Improvement Guide The CAHPS Ambulatory Care Improvement Guide is a comprehensive … other providers seeking to improve their performance in the domains of patient experience measured by CAHPS

154. Categorizing High and Low Performance in Quality Reports | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/talkingquality/translate/compare/categorize.html
     December 01, 2022 - This judgment-based approach is built into the standard technique for categorizing performance on CAHPS … Effects of Survey Mode, Patient Mix, and Nonresponse on CAHPS Hospital Survey Scores. … Statistical and Practical Significance Criteria of Star Ratings for the New Jersey CAHPS Survey.

155. Supplemental-Health-Literacy-Hpcahps-Adult-2157-3A (doc file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
     May 08, 2017 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy Population Version: Adult Supplemental … Items for the CAHPS® Health Plan Survey 5.0 Topic: Health Literacy Population Version: Adult Language … : English Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in order … After P-HL54 Must use P-HL53 if using this item 4/1/2017 Page 1 Document No. 2157-3a www.ahrq.gov/cahps … 4/1/2017 Page 9 Document No. 2157-3a www.ahrq.gov/cahps

156. Nonadherence With Guidelines Associated With Cardiac Surgery Infection | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/news/newsletters/e-newsletter/873.html
     July 01, 2023 - Survey Database Results from AHRQ’s new 2023 Consumer Assessment of Healthcare Providers and Systems (CAHPS … The HCBS CAHPS Survey asks adult Medicaid beneficiaries about their recent experiences with their long-term … The 2023 HCBS CAHPS Survey Database includes 4,731 survey responses voluntarily submitted by state Medicaid

157. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
     December 01, 2022 - taken from the health plan version of the Consumer Assessment of Healthcare Providers and Systems (CAHPS … CAHPS is an AHRQ-sponsored family of survey instruments designed to measure quality of care from the … It includes: • Healthcare quality measures taken from the health plan version of CAHPS; • Children … home/language spoken most often at home, • Whether U.S. born, • Usual primary care provider, • CAHPS … CAHPS composite measure (adults and children)—This measure identified people who had a doctor’s office

158. Research Tools, Data, and Funding | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/health-literacy/research/index.html
     January 01, 2024 - Organizational Health Literacy Measures The CAHPS Health Literacy Item Sets ask about providers' … Supplemental health literacy items to study organizational health literacy are available for the CAHPS

159. Presentations on Health Care Quality Reporting Topics | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/talkingquality/resources/podcasts-webinars.html
     December 01, 2022 - Glahn from the Pacific Business Group on Health discusses the factors underlying differences in the CAHPS … Listen to the interview (19 min, 59 sec); Transcript (209 KB) Use of "Roll-ups" to Report CAHPS

160. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
     December 01, 2023 - taken from the health plan version of the Consumer Assessment of Healthcare Providers and Systems (CAHPS … CAHPS is an AHRQ-sponsored family of survey instruments designed to assess quality of care from the … It includes: • Healthcare quality measures taken from the health plan version of CAHPS; • Children … Researchers should note that the CAHPS and CSHCN questions changed from a self- administered parent … CAHPS composite measure (adults and children)—This measure identified people who had a doctor’s office