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261. Use of "Roll-ups" to Report CAHPS Survey Results and Other Quality Measures (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/use-roll-ups-20111001-transcript.pdf
     July 10, 2011 - Use of "Roll-ups" to Report CAHPS Survey Results and Other Quality Measures Transcript release date … 10/1/11 www.talkingquality.ahrq.gov Use of “Roll-ups” to Report CAHPS Survey Results and Other … Marc Elliott In terms of thinking about examples, within the world of CAHPS, we might have a composite … http://www.talkingquality.ahrq.gov/ Podcast: Use of “Roll-ups” to Report CAHPS Survey Results and Other … www.talkingquality.ahrq.gov http://www.talkingquality.ahrq.gov/ Podcast: Use of “Roll-ups” to Report CAHPS

262. Ten Attributes of Health Literate Health Care Organizations | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/health-literacy/publications/ten-attributes.html
     January 01, 2024 - AHRQ resources that can help health systems with Attribute #2 include: CAHPS ® surveys of patient … experience CAHPS Item Sets for Addressing Health Literacy CAHPS Interpreter Services Item Set Consensus … Literacy Quality Plan (includes Primary Care Health Literacy Assessment ) Guidelines for Translating CAHPS … to Fill Care Gaps Link Patients to Non-Medical Support Make Referrals Easy OpenNotes from The CAHPS … efficiency, and cost transparency Direct Patients to Medicine Resources Price Transparency from The CAHPS

263. Combining Healthcare Quality Measures Into Composites or Summary Scores | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/translate/scores/combine-measures.html
     September 01, 2019 - For example, all CAHPS surveys produce composite measures that represent a health care organization's … differences is crucial to informed consumer choice  (PDF, 670 KB) Presentation delivered at the 10th National CAHPS … Presentation delivered at the 11th National CAHPS User Group Meeting, CAHPS College. 2008 Dec 3.

264. Major Nursing Home Quality Measurement Sets | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/measurement-sets.html
     November 01, 2018 - CAHPS ® Measures The CAHPS Nursing Home Surveys assess the experiences of nursing home residents

265. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
     December 01, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care Plan for Phase … Implementation in 6 Sites  Pre-Post Analysis across all 9 sites (intervention and control): – PG/CG-CAHPS

266. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
     October 29, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care The NYP Patient … NYP Demonstration Project Overview  Overall Aim: – Assess the feasibility, value and use of the CAHPS … – Provides reports to ACN Patient Experience Office  PG survey is based on but different from CG-CAHPS

267. Human Resources Issues (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Human_Resources_Transcript_2011_02_01.pdf
     January 01, 2011 - Speaker Wendy Leebov, Ed.D., CEO Leebov Golde & Associates Moderator Lise Rybowski, Consultant, CAHPS … News-and-Events/Podcasts.aspx Lise Rybowski Slide 1 The Agency for Healthcare Research and Quality’s CAHPS … User Network welcomes you to the CAHPS podcast series on improving patient’s experiences with care. … I’m Lise Rybowski from the Severyn Group and I work on quality improvement projects for the CAHPS Yale … The CAHPS User Network also offers free technical assistance and can be reached by calling the CAHPS

268. Information to Help Hospitals Get Started (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.docx
     January 01, 2012 - current policies and practices can help: Improve quality and safety Improve financial performance Improve CAHPS … Hospital Survey scores and patient experiences of care Many of the CAHPS Hospital Survey measures reflect … Under this program, achievement and improvement on patient experiences of care scores (based on the CAHPS … Hospital Survey, and hospitals are rewarded or penalized based on their performance on specific CAHPS … HCAHPS fact sheet (CAHPS hospital survey): Centers for Medicare and Medicaid Services; 2010 [updated

269. Displaying the Data in a Health Care Quality Report | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/translate/display/index.html
     May 01, 2019 - Here’s what a word icon chart looks like: Source: Adapted from fictional materials used in a CAHPS … Presentation delivered at the 10th National CAHPS User Group Meeting, March 31, 2006. Pages 9-11. … Available at http://archive.ahrq.gov/cahps/news-and-events/events/UGM10/DAY2_cd_1_Carman.pdf . … Presentation delivered at the 11th National CAHPS User Group Meeting, CAHPS College, December 3, 2008 … Available at http://archive.ahrq.gov/cahps/news-and-events/events/UGM11/McGee.pdf .

270. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
     March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey CAHPS Nursing … , 2007 Information for Vendors · The scripts provided in this document use the questions from the CAHPS

271. Culturally and Linguistically Appropriate Services | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/sdoh/clas/index.html
     July 01, 2023 - CAHPS Ambulatory Care Improvement Guide The CAHPS Ambulatory Care Improvement Guide is a comprehensive … other providers seeking to improve their performance in the domains of patient experience measured by CAHPS

272. AHRQ Practice Facilitation Training Modules: Additional Resources | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/resources.html
     July 01, 2022 - CAHPS Clinician & Group Survey . … The CAHPS® Clinician & Group Survey (CG-CAHPS) asks patients to report on their experiences with providers … CAHPS® Clinician and Group Survey , which measures of patients’ experience of care. … Benchmarking Resources: CAHPS Databases facilitate comparisons of CAHPS survey results by and among … quality improvement and benchmark plan performance through online access to health plan HEDIS® and CAHPS

273. National Advisory Council for the Agency for Healthcare Research and Quality to Hold Hybrid Meeting on November 16, 2023 | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/news/newsroom/press-releases/nac-meeting-nov16.html
     November 01, 2023 - of Consumer Experience Measurement  on the Consumer Assessment of Healthcare Providers and Systems (CAHPS … Center for Quality Improvement and Patient Safety (CQuIPS), AHRQ; Caren Ginsberg, Ph.D., Director, CAHPS

274. AHRQ's Quality & Patient Safety Programs by Setting: End-Stage Renal Disease (ESRD) Clinics | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/settings/esrd/index.html
     May 01, 2021 - AHRQ's Quality & Patient Safety Programs by Setting: End-Stage Renal Disease (ESRD) Clinics The CAHPS

275. Categorizing High and Low Performance in Quality Reports | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/translate/compare/categorize.html
     December 01, 2022 - This judgment-based approach is built into the standard technique for categorizing performance on CAHPS … Effects of Survey Mode, Patient Mix, and Nonresponse on CAHPS Hospital Survey Scores. … Statistical and Practical Significance Criteria of Star Ratings for the New Jersey CAHPS Survey.

276. Research Tools, Data, and Funding | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/health-literacy/research/index.html
     January 01, 2024 - Organizational Health Literacy Measures The CAHPS Health Literacy Item Sets ask about providers' … Supplemental health literacy items to study organizational health literacy are available for the CAHPS

277. Reading on Evaluation Recommended | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/assess/recommended-reading.html
     May 01, 2019 - CAHPS in practice: the Iowa demonstration. J Ambul Care Manage 2002 April;25(2):32-42. … Effects of CAHPS health plan performance information on plan choices by New Jersey Medicaid beneficiaries

278. Nonadherence With Guidelines Associated With Cardiac Surgery Infection | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/news/newsletters/e-newsletter/873.html
     July 01, 2023 - Survey Database Results from AHRQ’s new 2023 Consumer Assessment of Healthcare Providers and Systems (CAHPS … The HCBS CAHPS Survey asks adult Medicaid beneficiaries about their recent experiences with their long-term … The 2023 HCBS CAHPS Survey Database includes 4,731 survey responses voluntarily submitted by state Medicaid

279. Improving Value and Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental Item Sets (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
     May 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys https://www.ahrq.gov/cahps/ … about-cahps/index.html These surveys ask patients to report on and evaluate their experiences with healthcare … /about-cahps/index.html SOPS Value and Efficiency Supplemental Item Sets Resource List 6 6 … Communication and Optimal Resolution (CANDOR) Consumer Assessment of Healthcare Providers and Systems (CAHPS … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys 3.

280. Coordinating Care in the Medical Neighborhood: Critical Components and Available Mechanisms - Table 4 | PCMH Resource Center
     pcmh.ahrq.gov/page/coordinating-care-medical-neighborhood-critical-components-and-available-mechanisms-table-4
     June 01, 2011 - the medical neighborhood Performance Measure Relevance to the Medical Neighborhood Existing Examples *CAHPS-PCMH … report care coordination and care transition management efforts Health plan, hospital, or medical group CAHPS