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321. Ambulatory Care | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/patient-safety/settings/ambulatory/tools.html
     February 01, 2018 - The CAHPS ® Clinician & Group Survey  assesses patients' experiences with health care providers and

322. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
     April 01, 2011 - CAHPS Hospital Survey questions related to discharge include: • Q19: During this hospital stay, did … If a hospital wants to improve its CAHPS Hospital Survey scores related to discharge, an aim might be … “to improve scores on CAHPS Hospital Survey Questions 19 and 20 by 5 percent within 1 year.” … Prior to implementation, CAHPS Hospital Survey and Press-Ganey scores related to discharge were in the … IDEAL Discharge Planning led to improved CAHPS Hospital Survey scores on 3-South.

323. Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey on Patient Safety Culture (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
     May 01, 2023 - The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience … improvement-guide.html The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS … Improve Communication Between Pharmacy Staff and Patients: Training Program for Pharmacy Staff The CAHPS … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience

324. Explaining Comparisons of Health Care Quality Scores | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/talkingquality/translate/compare/explain.html
     March 01, 2016 - ”   [1] This testing was done initially to explore how to add data from the CAHPS Hospital Survey

325. Care Delivery | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/ncepcr/care/index.html
     March 01, 2023 - Satisfaction The Clinician & Group Survey of the Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS

326. Major Study Finds Significant National Patient Safety Improvement | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/news/newsroom/press-releases/significant-patient-safety-improvement.html
     July 01, 2022 - Infections Program and implementation of CUSP methodology , team-training curriculum TeamSTEPPS® , CAHPS

327. Comparative Reports on Hospitals | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/talkingquality/resources/comparative-reports/hospitals.html
     December 01, 2022 - includes clinical quality and safety indicators, as well as patient experience of care measures from the CAHPS

328. AHRQ-Funded Studies Highlight Dental Antibiotic Prescribing Trends | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/news/newsletters/e-newsletter/877.html
     August 01, 2023 - ET about how AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program is addressing

329. Strategy 3: Nurse Bedside Shift Report Implementation Handbook (doc file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
     August 01, 2010 - As another example, hospitals may want to improve patients’ experience of care as measured by the CAHPS … If a hospital wants to improve its CAHPS Hospital Survey scores related to nurse communication, an aim … might be “to improve scores on CAHPS Hospital Survey Questions 1, 2, and 3 by 5 percent within 1 year … All hospitals also saw improvements in CAHPS Hospital Survey scores after implementing bedside shift … to improve communication around pain management, an area in which Patewood wanted to improve their CAHPS

330. Implementing Team Approaches for Improving Diabetes Care in Health Centers | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
     December 01, 2020 - Patients’ Experiences of Care: CG-CAHPS Communication (k=6). … Slide 23 Communication (CG-CAHPS) Image: Bar graph compares Pre and Post Communication: Community

331. Hospital Resources | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/patient-safety/settings/hospital/resource/about.html
     December 01, 2017 - Sign up: CAHPS Database - Hospital Component Email updates Sign up: Hospital Survey on Patient

332. Strategy 3: Nurse Bedside Shift Report Implementation Handbook (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.pdf
     August 01, 2010 - As another example, hospitals may want to improve patients’ experience of care as measured by the CAHPS … If a hospital wants to improve its CAHPS Hospital Survey scores related to nurse communication, an aim … might be “to improve scores on CAHPS Hospital Survey Questions 1, 2, and 3 by 5 percent within 1 year … All hospitals also saw improvements in CAHPS Hospital Survey scores after implementing bedside shift … to improve communication around pain management, an area in which Patewood wanted to improve their CAHPS

333. Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/news/newsletters/e-newsletter/900.html
     February 01, 2024 - Use of the tool, which included AHRQ’s CAHPS® Clinician & Group Survey with Narrative Item Sets ,

334. Comparative Reports on Health Plans | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/talkingquality/resources/comparative-reports/health-plans.html
     December 01, 2022 - The scores for patient experience with health plans use CAHPS rating and composite measures.

335. COVID-19 Research Grant Awards | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/coronavirus/grants.html
     March 01, 2022 - Dissemination and Implementation of Pediatric Quality Measures: Adapting the Child Clinician and Group CAHPS

336. Issues With Electronic Health Records Contribute to Diagnostic Errors | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/news/newsletters/e-newsletter/863.html
     May 01, 2023 - Speakers will provide an overview of AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS

337. AHRQ Awards $45 Million in Grants To Expand Access to Care for People With Long COVID | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/news/newsletters/e-newsletter/882.html
     September 01, 2023 - While noting the seminal work done by AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS

338. Tool 7, The SHARE Approach, Taking Steps Toward Cultural Competence: A Fact Sheet (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
     April 01, 2014 - : Tool 7) Learn more about cultural competence For health care provider resources, visit: › The CAHPS

339. 2019 National Healthcare Quality and Disparities Report Introduction and Methods (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-intro-methods-cx061721.pdf
     December 01, 2020 - • Healthcare Cost and Utilization Project (HCUP) • Medical Expenditure Panel Survey (MEPS) • CAHPS … ® Database – CAHPS® Health Plan Survey Database 10 | 2019 National Healthcare Quality and Disparities … Centers for Medicare & Medicaid Services • Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) Hospital Survey (HCAHPS) • CAHPS® Home Health Survey (HHCAHPS) • CAHPS® Hospice Survey

340. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
     April 01, 2023 - The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience … improvement-guide.html The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS … Safety Goals Ambulatory Safe Surgery Checklist Template Ambulatory Surgery Surgical Checklist The CAHPS … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience