-
pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
February 01, 2019 - Understanding CAHPS® Surveys: A Primer for New Users Infographic
Understanding CAHPS® Surveys:
A Primer … for New Users
A Webcast on January 8, 2019
CAHPS: Consumer Assessment of Healthcare Providers and Systems … The CAHPS Program
Goal of AHRQ's CAHPS program: Advancing knowledge, measurement, and
improvement … Database
Talking Quality
web site
For more information:
www.ahrq.gov/cahps AHRQ Pub. … No. 19-M007
February 2019
https://www.ahrq.gov/cahps/index.html
-
pbrn.ahrq.gov/cahps/news-and-events/events/031516/webcast-video-031516.html
June 01, 2016 - )®
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Databases
Webcasts & Recent Events
Research Meetings
Reporting Results … to Consumers
Improving Patient Experience
CAHPS Announcements
Contact CAHPS … Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Webcast … Clinician & Group (CG-CAHPS) Survey Scores .
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
November 28, 2016 - CAHPS Cancer Care Supplemental Items
11/4/2016 Page 1
Document No. 557a
www.ahrq.gov/cahps
Supplemental … Items for the CAHPS®
Cancer Care Survey
Population: Adult
Language: English
Users of the CAHPS … CAHPS® Cancer Care Survey Supplemental Items
Population: Adult
11/4/2016 Page 2
Document No. 557a … www.ahrq.gov/cahps
Topic: Access
Questions
Placement and Other
Instructions
AC1. … http://www.ahrq.gov/cahps
Supplemental Items for the CAHPS® Cancer Care Survey
Topic: Access
Topic
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-sp20-1451b.pdf
January 25, 2012 - CAHPS Surgical Care Survey Spanish
CAHPS® Surgical Care Survey
Version: 2.0
Population: Adult
Language … 1 Sí
2 No
CAHPS Surgical Care Survey
2
7. … 1 Sí, definitivamente
2 Sí, un poco
3 No
CAHPS Surgical Care Survey
4
23. … 1 Sí, definitivamente
2 Sí, un poco
3 No
CAHPS Surgical Care Survey
5
30. … 1 Hombre
2 Mujer
CAHPS Surgical Care Survey
7
42.
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-yost.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
©2017 MFMER | slide-32
CAHPS Cancer Care Survey
Sampling … Cancer Surgery
• See the document “Fielding the CAHPS® Cancer Care
Survey” for specific algorithms … • Hospitals eligible for the CAHPS Hospital Survey
(HCAHPS) and surgery centers eligible for the … CAHPS Outpatient and Ambulatory Survey (OAS
CAHPS) must follow rules established by the
Centers for … Mixed-mode
• mail and telephone
• email and mail
• email and telephone
• Target response rate ≥ 40%
CAHPS
-
pbrn.ahrq.gov/cahps/consumer-reporting/guidelines/contents/index.html
March 01, 2016 - )®
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers
CAHPS Measures … CAHPS
Contents of a CAHPS Report
One of the first steps in producing a … CAHPS report is to decide what information to include. … Educational Information About CAHPS Measures.
-
pbrn.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
December 01, 2023 - More topics in this section
Consumer Assessment of Healthcare Providers and Systems (CAHPS … )
About CAHPS
Surveys and Guidance
Supplemental Items
Browse All Items … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Improving Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS … In testing the CAHPS Narrative Items, the CAHPS team used a relatively labor-intensive qualitative method
-
pbrn.ahrq.gov/cahps/news-and-events/research-meetings/index.html
January 01, 2024 - ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Databases
Webcasts & Recent Events
Research Meetings
Reporting Results … to Consumers
Improving Patient Experience
CAHPS Announcements
Contact CAHPS … Ensuring the representativeness of respondents to CAHPS surveys. … CAHPS surveys, experts in survey methodology, representatives of Federal agencies that use CAHPS surveys
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-intro-slides.pdf
November 16, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Intro
An Update on the CAHPS Patient
Narrative … Item Sets
A Webcast Presented by the AHRQ CAHPS User Network
November 16, 2021
1:00 – 2:00 pm ET … Our Focus Today
• Purpose of CAHPS Narrative Items
• Updated Narrative Item Sets for the CAHPS Clinician … Narrative Items
• CAHPS Narrative Item Sets consist of a structured series of
open-ended questions … closed-ended survey questions
5
Today’s Speakers
• Caren Ginsberg, Ph.D., Director
CAHPS & SOPS
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-closing-slides.pdf
December 14, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Closing
QUESTIONS AND ANSWERS
29
How to Ask … Select Q&A
► Type question in the box that
opens
► Make sure “All Panelists” is
selected
30
CAHPS … E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Website: www.ahrq.gov/cahps
32
mailto:cahps1@ … westat.com
http://www.ahrq.gov/cahps
Thank you!
-
pbrn.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html
October 01, 2023 - ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Survey Design and Administration
Analyzing CAHPS Survey Data
Modifying and Naming … CAHPS Surveys
Translating Surveys and Other Materials
Planning a CAHPS Survey Project … Hiring a CAHPS Survey Vendor
Managing a CAHPS Survey Project
CAHPS Databases … Announcements
Contact CAHPS
CAHPS Survey Design and Administration
-
pbrn.ahrq.gov/cahps/news-and-events/events/webinar-051823.html
December 01, 2023 - ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Databases
Webcasts & Recent Events
Research Meetings
Reporting Results … to Consumers
Improving Patient Experience
CAHPS Announcements
Contact CAHPS … ® Home and Community Based Services (HCBS CAHPS) Survey Database . …
Michael Corrothers
Research Analyst, HCBS CAHPS Database Lead
Westat
Rockville, MD CAHPS Home
-
pbrn.ahrq.gov/cahps/surveys-guidance/helpful-resources/modifying/index.html
May 01, 2020 - )
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Survey Design and Administration
Analyzing CAHPS Survey Data
Modifying and Naming … CAHPS Surveys
Translating Surveys and Other Materials
Planning a CAHPS Survey Project … Hiring a CAHPS Survey Vendor
Managing a CAHPS Survey Project
CAHPS Databases … Announcements
Contact CAHPS
Modifying and Naming Your CAHPS Survey
-
pbrn.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html
August 01, 2023 - ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Survey Design and Administration
Analyzing CAHPS Survey Data
Modifying and Naming … Hiring a CAHPS Survey Vendor
Managing a CAHPS Survey Project
CAHPS Databases … CAHPS Analysis Program in SAS
The CAHPS Analysis Program—often referred to as the CAHPS macro—is a … AHRQ’s CAHPS Consortium developed the CAHPS Analysis Program to work with all CAHPS surveys.
-
pbrn.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/index.html
July 01, 2022 - More topics in this section
Consumer Assessment of Healthcare Providers and Systems (CAHPS … )
About CAHPS
Surveys and Guidance
Supplemental Items
Browse All Items … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Improving Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS … Health Information Technology Item Set
The CAHPS Health Information Technology (Health IT) Item
-
pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
March 01, 2023 - More topics in this section
Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers
Improving … Patient Experience
Ambulatory Care Improvement Guide
Section 1: About the CAHPS Ambulatory … Announcements
Contact CAHPS
The CAHPS Ambulatory Care Improvement Guide:
-
pbrn.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
September 01, 2020 - More topics in this section
Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … & Group
Using CAHPS Clinician & Group Survey Data
Survey Measures
Development … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Improving Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS
-
pbrn.ahrq.gov/cahps/surveys-guidance/helpful-resources/hiring/index.html
December 01, 2018 - ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Survey Design and Administration
Analyzing CAHPS Survey Data
Modifying and Naming … CAHPS Surveys
Translating Surveys and Other Materials
Planning a CAHPS Survey Project … Hiring a CAHPS Survey Vendor
Managing a CAHPS Survey Project
CAHPS Databases … surveys:
CAHPS Health Plan Survey: NCQA Certified CAHPS 5.0H Survey Vendors
CAHPS Patient-Centered
-
pbrn.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
September 01, 2020 - More topics in this section
Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … & Group
Dental Plan
Emergency Department
Health Plan
Using CAHPS Health Plan … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Improving Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS
-
pbrn.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
November 01, 2021 - More topics in this section
Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Browse All Items … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Improving Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS … Clinician & Group Survey (CG-CAHPS) to gather more information on patient experience with the domains