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301. First-of-Its-Kind Study Examines Disparities in Healthcare Costs and Outcomes of Cigarette Smoking in the United States | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsletters/e-newsletter/893.html
     December 01, 2023 - response rates and representativeness for AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … Speakers will discuss ways to increase participation in CAHPS surveys, as well as current experiments

302. Best Practices for Administering SOPS® Surveys (Webcast) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/sops/events/webinars/best-practices-012424.html
     February 01, 2024 - Director, CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare

303. AHRQ’s National Advisory Council Identifies Priority Areas for Quality Improvement | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsletters/e-newsletter/844.html
     December 01, 2022 - Registration is open for “Understanding Consumer Assessment of Healthcare Providers and Systems (CAHPS … Speakers will provide an overview of CAHPS surveys, highlight their focus on patients’ priorities, describe

304. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/index.html?page=1
     September 01, 2021 - Product AEGIS (1) Aprende a Vivir (1) Asthma Return-on-Investment Calculator (1) CAHPS … Communication (5) Community-Based Practice (5) Consumer Assessment of Healthcare Providers and Systems (CAHPS

305. The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-final508.pdf
     April 01, 2018 - https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html https … ://www.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html The Guide … to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | 14 � CG-CAHPS … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html � Patient measures of patient … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html http://qualitysafety.bmj.com

306. Resource List - AHRQ Nursing Home Survey (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
     April 01, 2023 - The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience … CAHPS® Nursing Home Surveys https://cahps.ahrq.gov/surveys-guidance/nh/index.html The CAHPS program … This website provides information on the CAHPS Nursing Home Surveys, as well as links to three separate … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience … CAHPS® Nursing Home Surveys 7.

307. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
     April 01, 2011 - As another example, hospitals may want to improve patients’ experience of care as measured by the CAHPS … If a hospital wants to improve its CAHPS Hospital Survey scores related to discharge, an aim might be … “to improve scores on CAHPS Hospital Survey Questions 19 and 20 by 5 percent within 1 year.” … Prior to implementation, CAHPS Hospital Survey and Press-Ganey scores related to discharge were in the … IDEAL Discharge Planning led to improved CAHPS Hospital Survey scores on 3-South.

308. Understanding SOPS® Surveys: A Primer for New Users - Gray (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-gray.pdf
     January 01, 2022 - Mardon et al, 2010 Higher Hospital CAHPS patient experience scores4 4.

309. Understanding SOPS Surveys: A Primer for New Users (Webcast) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/sops/events/webinars/sops-primer-011222.html
     May 01, 2022 - Director, CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare

310. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/index.html
     February 01, 2024 - Product AEGIS (1) Aprende a Vivir (1) Asthma Return-on-Investment Calculator (1) CAHPS … Communication (5) Community-Based Practice (5) Consumer Assessment of Healthcare Providers and Systems (CAHPS

311. Abbreviations | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/healthsystemsresearch/hspc-research-study/abbreviations.html
     June 01, 2020 - Secretary for Planning and Evaluation ATSDR Agency for Toxic Substances and Disease Registry CAHPS

312. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
     April 01, 2011 - CAHPS Hospital Survey questions related to discharge include: • Q19: During this hospital stay, did … If a hospital wants to improve its CAHPS Hospital Survey scores related to discharge, an aim might be … “to improve scores on CAHPS Hospital Survey Questions 19 and 20 by 5 percent within 1 year.” … Prior to implementation, CAHPS Hospital Survey and Press-Ganey scores related to discharge were in the … IDEAL Discharge Planning led to improved CAHPS Hospital Survey scores on 3-South.

313. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/index.html?page=7
     January 01, 2016 - Product AEGIS (1) Aprende a Vivir (1) Asthma Return-on-Investment Calculator (1) CAHPS … Communication (5) Community-Based Practice (5) Consumer Assessment of Healthcare Providers and Systems (CAHPS

314. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/index.html?page=4
     June 01, 2017 - Product AEGIS (1) Aprende a Vivir (1) Asthma Return-on-Investment Calculator (1) CAHPS … Communication (5) Community-Based Practice (5) Consumer Assessment of Healthcare Providers and Systems (CAHPS

315. Children/Adolescents | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/topics/childrenadolescents.html
     January 01, 2011 - Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs CAHPS

316. Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey on Patient Safety Culture (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
     May 01, 2023 - The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience … improvement-guide.html The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS … Improve Communication Between Pharmacy Staff and Patients: Training Program for Pharmacy Staff The CAHPS … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience

317. Build Trust in the Sponsor of a Health Care Quality Report | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/explain/communicate/trust.html
     December 01, 2022 - The studies have been to support reports on various CAHPS surveys, on the AHRQ Quality Indicators, on

318. Distribute Your Health Care Quality Report to Consumers | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/distribute/index.html
     September 01, 2017 - But you could ask your plans to share their HEDIS ® scores, which include results of the CAHPS ® survey

319. Guide to Patient and Family Engagement in Hospital Quality and Safety | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/patient-safety/patients-families/engagingfamilies/guide.html
     December 01, 2017 - help improve quality and safety, respond to health care reform and accreditation standards, improve CAHPS

320. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.docx
     April 30, 2013 - As another example, hospitals may want to improve patients’ experience of care as measured by the CAHPS … CAHPS Hospital Survey questions related to communication include: · Q1: During this hospital stay, how … If a hospital wants to improve their CAHPS Hospital Survey scores related to physician communication, … an aim might be “to improve scores on CAHPS Hospital Survey Questions 5, 6, and 7 by 5 percent within