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261. Improving Value and Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental Item Sets (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
     May 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys https://www.ahrq.gov/cahps/ … about-cahps/index.html These surveys ask patients to report on and evaluate their experiences with healthcare … /about-cahps/index.html SOPS Value and Efficiency Supplemental Item Sets Resource List 6 6 … Communication and Optimal Resolution (CANDOR) Consumer Assessment of Healthcare Providers and Systems (CAHPS … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys 3.

262. HHS Announces Nov. 14 Listening Session on Protecting the Safety of Patients and Healthcare Workers | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsletters/e-newsletter/836.html
     October 01, 2022 - online tools that support the work of AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … The AHRQ Data Tools provide comparative data from selected CAHPS surveys, including top box scores, percentiles … The CAHPS Analysis Program is written for SAS (version 6.0 or later) that allows survey users to conduct … The “Your CAHPS Survey” tool enables users to assemble a customized survey instrument to meet their needs

263. AHRQ Research and Other Activities Relevant to American Indians and Alaska Natives | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/research/findings/factsheets/minority/amindbrf/index.html
     July 01, 2018 - AHRQ and the CAHPS consortium, together with the IHS, worked with CNHS to develop a CAHPS American Indian … Adapting CAHPS for an American Indian population. … Results of Baseline American Indian CAHPS ® survey lead to implementation of customer service quality … In April 2012, the followup CAHPS survey was conducted. … The IHS Leadership Team plans to develop additional QI initiatives making use of the CAHPS approach.

264. The SHARE Approach—Putting Shared Decisionmaking Into Practice: A User’s Guide for Clinical Teams | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
     September 01, 2020 - The collection and reporting of data from the CAHPS Physician Quality Reporting survey will fulfill this … All CAHPS surveys include a core set of items that must be included in the survey. … AHRQ's CAHPS Clinician & Group Survey ( http://www.ahrq.gov/cahps/surveys-guidance/cg/index.html ) … The CAHPS Patient Centered Medical Home (PCMH) Item Set ( http://www.ahrq.gov/cahps/surveys-guidance … AHRQ CAHPS surveys are administered to patients who answer questions about their experiences with their

265. Major Nursing Home Quality Measurement Sets | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/measurement-sets.html
     November 01, 2018 - CAHPS ® Measures The CAHPS Nursing Home Surveys assess the experiences of nursing home residents

266. Culturally and Linguistically Appropriate Services | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/sdoh/clas/index.html
     July 01, 2023 - CAHPS Ambulatory Care Improvement Guide The CAHPS Ambulatory Care Improvement Guide is a comprehensive … other providers seeking to improve their performance in the domains of patient experience measured by CAHPS

267. Categorizing High and Low Performance in Quality Reports | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/translate/compare/categorize.html
     December 01, 2022 - This judgment-based approach is built into the standard technique for categorizing performance on CAHPS … Effects of Survey Mode, Patient Mix, and Nonresponse on CAHPS Hospital Survey Scores. … Statistical and Practical Significance Criteria of Star Ratings for the New Jersey CAHPS Survey.

268. Nursing-Home-Discharged-Resident-Span-653B (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-span-653b.doc
     September 01, 2011 - M:\8486\8486.01.02.30\CAHPS KIT Surveys\Spanish\Nursing Home\1653b_Discharged_Resident to WP 8.24.11. … doc - 2/2/2018 - 12:17 PM - lt CAHPS® Nursing Home Survey Version: Discharged Resident Instrument Language … : Spanish For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1 … The CAHPS team’s recommendations include the following: · If feasible, insert blank pages as needed

269. 2023 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-data-sources.pdf
     December 01, 2023 - Participation in the CAHPS Database is voluntary. … CAHPS Benchmarking Database (NCBD). … /cahps-database/2022-hp- chartbook.pdf (accessed 15 Sep 2023) https://www.ahrq.gov/CAHPS https: … //www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf https://www.ahrq.gov … /sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf Data Sources 8 2023 National

270. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
     December 01, 2022 - taken from the health plan version of the Consumer Assessment of Healthcare Providers and Systems (CAHPS … CAHPS is an AHRQ-sponsored family of survey instruments designed to measure quality of care from the … It includes: • Healthcare quality measures taken from the health plan version of CAHPS; • Children … home/language spoken most often at home, • Whether U.S. born, • Usual primary care provider, • CAHPS … CAHPS composite measure (adults and children)—This measure identified people who had a doctor’s office

271. Nonadherence With Guidelines Associated With Cardiac Surgery Infection | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsletters/e-newsletter/873.html
     July 01, 2023 - Survey Database Results from AHRQ’s new 2023 Consumer Assessment of Healthcare Providers and Systems (CAHPS … The HCBS CAHPS Survey asks adult Medicaid beneficiaries about their recent experiences with their long-term … The 2023 HCBS CAHPS Survey Database includes 4,731 survey responses voluntarily submitted by state Medicaid

272. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/index.html?page=6
     August 01, 2016 - Product AEGIS (1) Aprende a Vivir (1) Asthma Return-on-Investment Calculator (1) CAHPS … Communication (5) Community-Based Practice (5) Consumer Assessment of Healthcare Providers and Systems (CAHPS … Health Literacy and Measure Patient Experience Impact Case Study Identifier: 2016-04 AHRQ Product(s): CAHPS … Answer Public Service Campaign Topic(s): Consumer Assessment of Healthcare Providers and Systems (CAHPS

273. 2022 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-datasources.pdf
     December 01, 2022 - Participation in the CAHPS Database is voluntary. … CAHPS Benchmarking Database (NCBD). … References The CAHPS Database, 2020 CAHPS Health Plan Survey Database, 2020 Chartbook: What Consumers … Medicare & Medicaid Services (CMS), CAHPS Hospice Survey Description CMS has implemented the CAHPS … Submission of data to the CAHPS Hospice Survey Data Warehouse occurs quarterly.

274. National Advisory Council for the Agency for Healthcare Research and Quality to Hold Hybrid Meeting on November 16, 2023 | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/press-releases/nac-meeting-nov16.html
     November 01, 2023 - of Consumer Experience Measurement  on the Consumer Assessment of Healthcare Providers and Systems (CAHPS … Center for Quality Improvement and Patient Safety (CQuIPS), AHRQ; Caren Ginsberg, Ph.D., Director, CAHPS

275. Research Tools, Data, and Funding | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/health-literacy/research/index.html
     January 01, 2024 - Organizational Health Literacy Measures The CAHPS Health Literacy Item Sets ask about providers' … Supplemental health literacy items to study organizational health literacy are available for the CAHPS

276. Understanding SOPS® Surveys: A Primer for New Users - Intro (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-intro.pdf
     January 12, 2022 - Director, SOPS and CAHPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare

277. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
     December 01, 2023 - taken from the health plan version of the Consumer Assessment of Healthcare Providers and Systems (CAHPS … CAHPS is an AHRQ-sponsored family of survey instruments designed to assess quality of care from the … It includes: • Healthcare quality measures taken from the health plan version of CAHPS; • Children … Researchers should note that the CAHPS and CSHCN questions changed from a self- administered parent … CAHPS composite measure (adults and children)—This measure identified people who had a doctor’s office

278. 2019 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-datasources.pdf
     December 01, 2020 - Benchmarking Database (CAHPS Database) Sponsor U.S. … Participation in the CAHPS Database is voluntary. … Reference The CAHPS Database, 2018 CAHPS Health Plan Survey Database, 2018 Chartbook: What Consumers … Medicare & Medicaid Services (CMS), CAHPS Hospice Survey Description CMS has implemented the CAHPS … CAHPS Hospice Survey administration begins 2 months after the month of patient death.

279. Reading on Evaluation Recommended | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/assess/recommended-reading.html
     May 01, 2019 - CAHPS in practice: the Iowa demonstration. J Ambul Care Manage 2002 April;25(2):32-42. … Effects of CAHPS health plan performance information on plan choices by New Jersey Medicaid beneficiaries

280. Large-Scale Program To Reduce Heart Disease Risk Could Have Meaningful Health Benefits | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsletters/e-newsletter/857.html
     March 01, 2023 - Comments Sought by May 5 on Potential CAHPS® Survey To Assess Patients’ Prenatal and Childbirth Care … Comments Sought by May 5 on Potential CAHPS® Survey To Assess Patients’ Prenatal and Childbirth Care … for Information (RFI) about a potential Consumer Assessment of Healthcare Providers and Systems (CAHPS