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healthcare411.ahrq.gov/patient-safety/settings/multiple/index.html
August 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) is a suite of surveys originally … Surveys include: Settings:
Clinician and group practices
Web: ahrq.gov/cahps/surveys-guidance/cg … Emergency departments
Web: ahrq.gov/cahps/surveys-guidance/ed-cahps
Home healthcare
Web: ahrq.gov … /cahps/surveys-guidance/home
Hospices (hospice facility, hospital, home)
Web: ahrq.gov/cahps/surveys-guidance … : ahrq.gov/cahps/surveys-guidance/ich
Nursing homes (long-stay, short-stay, family member surveys)
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-closing.pdf
June 21, 2023 - HCBS CAHPS Survey Database: What You Need to Know - CLOSING
31
Q&A
?
? … Ask a Question
• Question and Answer
► Select Q&A
► Type a question in the
box that opens
33
CAHPS … Contact the HCBS CAHPS Database
E-mail: HCBSCAHPSDatabase@westat.com
Phone: 1-855-580-4657
Website … HCBSCAHPSDatabase@westat.com
https://cahpsdatabase.ahrq.gov/default_landing.aspx
Q&A
How to Ask a Question
CAHPS
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
October 01, 2020 - CAHPS Health Plan Survey Child Medicaid Survey 5.1
CAHPS Health Plan Survey
Version: Child Medicaid … Survey 5.1
Language: English
Notes
• Release of 5.1 version: The CAHPS team updated this survey … Learn
more at https://www.ahrq.gov/cahps/surveys-guidance/hp/index.html. … /cahps/surveys-guidance/item-sets/search.html. … ://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html
https://www.ahrq.gov/cahps/surveys-guidance
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
September 01, 2010 - Development Process
for the CAHPS PCMH Survey
The CAHPS Team has been working with the National
Committee … Additional CAHPS Survey Resources
Several free resources to support CAHPS surveys are available
from … CAHPS Clinician & Group Survey
and Reporting Kit
The CAHPS Clinician & Group Survey is part of a Survey … CAHPS Database
The CAHPS Database is the national repository for data from
the CAHPS Health Plan and … the CAHPS Clinician
& Group Surveys and submit data to the CAHPS Database.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
October 30, 2020 - CAHPS Clinician & Group Adult Visit Survey 4.0 (beta)
CAHPS Clinician & Group Survey
Version: Adult … The CAHPS team developed this version to support users in asking about all
synchronous visits, including … Consortium or approved as a CAHPS survey … Learn more about this survey at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … 1 Male
2 Female
CAHPS Clinician & Group Visit Adult Survey 4.0 (beta)
4
29.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-i.pdf
July 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Shared Decision-Making
The CAHPS … July 2017 (updated)
https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide
Section 6: Strategies for Improving Patient Experience
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healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Browse All Items … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Improving Patient Experience
CAHPS Announcements
Contact CAHPS
Supplemental … Items for the CAHPS Hospital Adult Survey: Health Literacy
Population version: Adult
These … Learn more about the CAHPS Health Literacy Item Sets .
Related topic: Interpreter Services .
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healthcare411.ahrq.gov/talkingquality/measures/setting/health-plan/databases.html
July 01, 2015 - CAHPS Database
The CAHPS Database is sponsored by the Agency for Healthcare Research and Quality (AHRQ … The primary purpose of the CAHPS Database is to facilitate comparisons of CAHPS survey results among … year, hundreds of health plans, government agencies, and purchasers agree to include results of the CAHPS … Health Plan Survey in the CAHPS Database. … Learn more about the CAHPS Database .
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
September 01, 2015 - CAHPS Health Plan Survey Child Medicaid Survey 5.0
CAHPS® Health Plan Surveys
Version: Child Medicaid … Survey 5.0
Language: English
Notes
• Release of 5.0 version: The CAHPS Health Plan Surveys were … These
items will be added back to this survey once the CAHPS Consortium completes its review
of all … For assistance in
accessing these documents, please contact the CAHPS Help Line at 800-492-9261 or … Find additional guidance in Preparing a Questionnaire Using the CAHPS Health Plan
Survey.
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healthcare411.ahrq.gov/cahps/news-and-events/events/2016-meeting-summary.html
August 01, 2019 - )®
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Databases
Webcasts & Recent Events
Research Meetings
Reporting Results … to Consumers
Improving Patient Experience
CAHPS Announcements
Contact CAHPS … developed by the CAHPS team for use with the CAHPS Clinician & Group Survey. … https://www.ahrq.gov/cahps/news-and-events/events/2016-meeting-summary.html
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
January 01, 2014 - How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement
1
Issue … Brief
How Two Provider Groups Are Using the CAHPS® Clinician & Group
Survey for Quality Improvement … This brief shares the experiences of two
provider groups using the 12-Month version of
the CAHPS … Clinician & Group (CG-CAHPS) Survey
to improve the delivery of care. … Contact the free CAHPS Help Line
at 1-800-492-9261 or cahps1@westat.com.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-span-651b.doc
September 01, 2011 - CAHPS Nursing Home Survey: Long-Term Resident Survey
CAHPS Nursing Home Survey – Long-Stay Resident … 2011
Information for Vendors
· The scripts provided in this document use the questions from the CAHPS
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.doc
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish
CAHPS® Nursing Home Survey
Version:
Family … Survey
Language: Spanish
Response Scale: 4 points
For assistance with this survey, please contact the CAHPS … The CAHPS team’s recommendations include the following:
· If feasible, insert blank pages as needed
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.pdf
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish
CAHPS® Nursing Home Survey
Version: … Language: Spanish
Response Scale: 4 points
For assistance with this survey, please contact the CAHPS … The CAHPS team’s recommendations include the following:
• If feasible, insert blank pages as needed … CAHPS® Nursing Home Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
Instrucciones
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey
CAHPS® Nursing … Home Survey: Long-Stay Resident Instrument
CAHPS Nursing Home Survey – Long-Stay
Resident Instrument … _______ (0-10)
4
CAHPS® Nursing Home Survey: Long-Stay Resident Instrument
7. … _______ (0-10)
5
CAHPS® Nursing Home Survey: Long-Stay Resident Instrument
15. … _______ (0-10)
10
CAHPS® Nursing Home Survey: Long-Stay Resident Instrument
40.
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healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html
January 01, 2020 - ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers
Improving … Patient Experience
Ambulatory Care Improvement Guide
Section 1: About the CAHPS Ambulatory … How Two Provider Groups Are Using the CAHPS ® Clinician & Group Survey for Quality Improvement. … CAHPS Issue Brief.
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healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
January 01, 2020 - ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers
Improving … Patient Experience
Ambulatory Care Improvement Guide
Section 1: About the CAHPS Ambulatory … The goal should reflect the specific aspects of CAHPS-related performance that the team is targeting. … It depends in part on how frequently you monitor your CAHPS scores and other quality measures.
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healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/3-are-you-ready/index.html
February 01, 2020 - ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers
Improving … Announcements
Contact CAHPS
Section 3: Are You Ready To Improve? … At the very least, recognize the impact of their absence on efforts to improve CAHPS performance and … Mid-level Management: Because CAHPS surveys ask about multiple aspects of the care delivery process,
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-span-651b.pdf
September 01, 2011 - CAHPS Nursing Home Survey: Long-Term Resident Survey Spanish
CAHPS® Nursing Home Survey: Long-Stay … Resident Instrument
CAHPS Nursing Home Survey – Long-Stay
Resident Instrument
Information for Vendors … .... 12
File name: nursing-home-long-stay-span-651b.doc
Last updated: September 01, 2011
1
CAHPS … _______ (0-10)
4
CAHPS® Nursing Home Survey: Long-Stay Resident Instrument
7. … _______ (0-10)
5
CAHPS® Nursing Home Survey: Long-Stay Resident Instrument
15.
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healthcare411.ahrq.gov/data/resources/index.html
April 28, 2024 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Database The CAHPS Database (formerly … known as the National CAHPS Benchmarking Database) is the repository for data from selected CAHPS surveys … The primary purpose of the CAHPS Database is to facilitate comparisons of CAHPS survey results by and … To support the use of CAHPS survey results, the CAHPS Database offers products and services that include … Participation in the CAHPS Database is free and open to all survey users.