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301. Introducing the CAHPS Child Hospital Survey (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
     February 11, 2015 - Introducing the CAHPS Child Hospital Survey 48 CAHPS Webcast CHOC Children’s Hospital, Orange … information to manage the gaps 53 Data Trend during Shadowing Intervention 54 Ongoing CAHPS … Patient Experience efforts 1.CAHPS Inpatient Key Drivers will be available to us in mid- January … CAHPS Webcast Agenda CHOC’s Choice to Transition to Child HCAHPS Our Approach to Physician Engagement … Our Approach to Physician Engagement - Diagram Data Trend During Shadowing Intervention Ongoing CAHPS

302. Introducing the CAHPS Child Hospital Survey (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
     January 22, 2015 - Introducing the CAHPS Child Hospital Survey Child HCAHPS: A New Experience of Care Survey

303. Introducing the CAHPS Child Hospital Survey (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/1_carla_zema_intro.pdf
     January 22, 2015 - Introducing the CAHPS Child Hospital Survey Introducing the CAHPS Child Hospital Survey A Webcast … Presented by the AHRQ CAHPS User Network January 22, 2015 1:00 – 2:00 pm EST What is CAHPS? … • Consumer Assessment of Healthcare Providers and Systems (CAHPS) Program • Funded primarily by the … Child Hospital Survey What is CAHPS? … Core CAHPS Design Principles CAHPS Family of Surveys CAHPS Consortium Child HCAHPS Survey Development

304. Introducing the CAHPS Child Hospital Survey (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/5_carla_zema_closing.pdf
     February 11, 2015 - Introducing the CAHPS Child Hospital Survey To Ask a Question www.cahps.ahrq.gov 57 www.cahps.ahrq.gov … www.cahps.ahrq.gov Child HCAHPS Survey and Guidance Available on the CAHPS Web site: https:// … /cahps.ahrq.gov/surveys-guidance/hospital/instructions/hospinstructions.html www.cahps.ahrq.gov CAHPS … Hospital, Orange, CA • Zoë Vecchio, MA, CHOC Children’s Hospital, Orange, CA • Carla Zema, PhD, CAHPS … cahps1@westat.com https://www.cahps.ahrq.gov/ To Ask a Question Child HCAHPS Survey and Guidance CAHPS

305. Development of the CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
     December 01, 2023 - ®) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Improving Patient Experience CAHPS Announcements Contact CAHPS Development … of the CAHPS Child Hospital Narrative Item Set The CAHPS Child Hospital Narrative Item Set enables … In March 2023, the CAHPS Consortium approved the use of the final item set for use with the CAHPS Child … Research Articles Published by the CAHPS Team Martino SC, Reynolds KA, Grob R, et al.

306. Translating Surveys and Other Materials | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/helpful-resources/translating/index.html
     June 01, 2023 - ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS Survey Design and Administration Analyzing CAHPS Survey Data Modifying and Naming … CAHPS Surveys Translating Surveys and Other Materials Planning a CAHPS Survey Project … Hiring a CAHPS Survey Vendor Managing a CAHPS Survey Project CAHPS Databases … All CAHPS surveys are available in Spanish, as are some of the CAHPS supplemental items .

307. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Improving Care and Services | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-improving-care-hp-adult.html
     December 01, 2018 - ®) Supplemental Items Supplemental Items for the CAHPS Health Plan Adult Survey … ®) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Improving Patient Experience CAHPS Announcements Contact CAHPS Supplemental … : Adult Download these items: English (Word, 25 KB) Users of the CAHPS ® Health Plan Survey … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-improving-care-hp-adult.html

308. Supplemental Items for the CAHPS Health Plan Child Survey 5.0: Improving Care and Services | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-improving-care-hp-child.html
     December 01, 2018 - ®) Supplemental Items Supplemental Items for the CAHPS Health Plan Child Survey … ®) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Improving Patient Experience CAHPS Announcements Contact CAHPS Supplemental … : Child Download these items: English (Word, 27 KB) Users of the CAHPS ® Health Plan Survey … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-improving-care-hp-child.html

309. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Improving Care and Services | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-improvingcare-cg30-adult.html
     December 01, 2018 - ®) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Improving Patient Experience CAHPS Announcements Contact CAHPS Supplemental … version: Adult Download these items: English (Word, 26 KB) Users of the CAHPS ® Clinician & … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-improvingcare-cg30-adult.html

310. Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0: Improving Care and Services | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-improvingcare-cg30-child.html
     December 01, 2018 - ®) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Improving Patient Experience CAHPS Announcements Contact CAHPS Supplemental … version: Child Download these items: English (Word, 28 KB) Users of the CAHPS ® Clinician & … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-improvingcare-cg30-child.html

311. Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey - GINSBERG (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-ahrq.pdf
     January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - GINSBERG AHRQ’S CAHPS® PROGRAM Caren Ginsberg, Ph.D., CPXP Director, CAHPS and Surveys on Patient … • CAHPS = Consumer Assessment of Healthcare Providers and Systems • CAHPS Program advances the understanding … data −Informative reporting of CAHPS data −Quality improvement using CAHPS data ►Develops surveys and … survey data 10 CAHPS Surveys: Gold standard for patient experience measurement CAHPS Surveys:

312. Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey-CORROTHERS (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-survey-database.pdf
     January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey-CORROTHERS … CAHPS HOME AND COMMUNITY-BASED SERVICES SURVEY DATABASE Michael Corrothers HCBS CAHPS Database … Lead, Westat 24 CAHPS Database Overview • Central repository of data for selected CAHPS surveys … o CAHPS Health Plan (HP) Survey o CAHPS Clinician & Group (CG) Survey o NEW: CAHPS Home and Community-Based … CAHPS HOME AND COMMUNITY-BASED SERVICES SURVEY DATABASE CAHPS Database Overview HCBS CAHPS Database

313. CAHPS Clinician & Group Child Survey 3.1 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
     December 01, 2020 - CAHPS Clinician & Group Child Survey 3.1 CAHPS Clinician & Group Survey Version: 3.1 Population … : Child Language: English Notes • Release of 3.1 version: The CAHPS team updated this survey in … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … /cahps/surveys-guidance/item-sets/search.html. … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html

314. CAHPS Clinician & Group Adult Survey 3.1 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
     December 01, 2020 - CAHPS Clinician & Group Adult Survey 3.1 CAHPS Clinician & Group Survey Version: 3.1 Population … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … /cahps/surveys-guidance/item-sets/search.html. … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html … 1 Male 2 Female CAHPS Clinician & Group Adult Survey 3.1 5 27.

315. CAHPS Clinician & Group Adult Survey 3.0 (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/adult-eng-cg30-pcmh-2352a.docx
     October 30, 2020 - CAHPS Clinician & Group Adult Survey 3.0 CAHPS® Clinician & Group Survey with Patient-Centered … Please visit the CAHPS Web site to review supplemental items developed by the CAHPS Consortium and descriptions … For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com … The CAHPS team’s recommendations include the following: · If feasible, insert blank pages as needed … 1|_| Male 2|_| Female CAHPS Clinician & Group Adult Survey 3.0 with PCMH Questions 5 33.

316. Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey-WOODWARD (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-technical-assistance.pdf
     January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey-WOODWARD … HCBS CAHPS Technical Assistance (TA) Kathleen Woodward, MSPH Managing Consultant The Lewin Group … 22 Helpful Resources • AHRQ CAHPS Guidance: https://www.ahrq.gov/cahps/surveys- guidance/hcbs/index.html … • CMS HCBS CAHPS Survey and TA Materials (Materials will be updated on the Medicaid.gov website in … /cahps-home-and-community-based-services-survey-10- english.pdf • HCBS CAHPS TA Guide for Survey Administration

317. Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey - BROWN (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-quality-measures.pdf
     January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - BROWN Looking Forward: HCBS Quality Measures Alignment and HCBS CAHPS® Survey Melanie Brown, PhD … The Technical Assistance Guide for Administration of HCBS CAHPS Survey expands use of the HCBS CAHPS … Development aligned with CAHPS 4. Survey sponsor can determine frequency of use 5. … CMS HCBS Quality Strategy Elements HCBS Quality Initiatives: HCBS CAHPS Survey HCBS CAHPS Survey

318. Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey - INTRO (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-intro.pdf
     January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - INTRO Participating in the 2021 CAHPS® Home and Community-Based Services (HCBS CAHPS) Survey Database … : What You Need to Know A Webcast Presented by the AHRQ CAHPS User Network April 21, 2021 1:30 – 2: … for Healthcare Research and Quality Home and Community-Based Services Initiative • Discuss the HCBS CAHPS … Survey • Discuss the HCBS CAHPS Database 2 Need Help?

319. Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey - CLOSING (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-closing.pdf
     January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … question in the box that opens ► Make sure “All Panelists” is selected 34 Type Question Here CAHPS … Contact the HCBS CAHPS Database  E-mail: HCBSCAHPSDatabase@westat.com  Phone: 1-855-580-4657 Website

320. Summary and Next Steps in Response to Federal Register Notice (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/public-summary-2015-cg-cahps-fedreg.pdf
     January 01, 2015 - Clinician & Group (CG-CAHPS) Survey. … The CG-CAHPS survey is a product of the CAHPS program, which is funded and administered by AHRQ. … The combination of the core CG–CAHPS Survey with the PCMH Item Set constitutes the CAHPS PCMH Survey … , throughout this process to achieve alignment with the CAHPS Survey for ACOs and the CAHPS for PQRS … –472–4746 or the PQRS CAHPS team at pqrscahps@hcqis.org.