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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/SOPS101_Webcast_Transcript.pdf
June 01, 2022 - CAHPS and SOPS Programs
Center for Quality Improvement and Patient Safety, Agency for Healthcare Research … Patient Safety Culture, as well as the Consumer Assessment of Healthcare Providers and Systems, or
CAHPS … So
in the first analysis, we linked Hospital SOPS to Hospital CAHPS, or HCAHPS, patient experience survey … we examine the relationships between Hospital SOPS and patient experience
as assessed by Hospital CAHPS
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ce.effectivehealthcare.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
December 01, 2020 - Patients’ Experiences of Care:
CG-CAHPS Communication (k=6). … Slide 23
Communication (CG-CAHPS)
Image: Bar graph compares Pre and Post Communication:
Community
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv2b.html
June 01, 2010 - Prevalence
Total Score
Notes
Parent's Experience With Shared Decisionmaking
CAHPS … their experiences with family-centered care regarding their children with chronic conditions
CAHPS
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ce.effectivehealthcare.ahrq.gov/talkingquality/plan/subject.html
December 01, 2022 - The report presents CAHPS survey results for adults one year, then for children the next.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-intro-methods-cx061721.pdf
December 01, 2020 - • Healthcare Cost and Utilization Project (HCUP)
• Medical Expenditure Panel Survey (MEPS)
• CAHPS … ® Database – CAHPS® Health Plan Survey Database
10 | 2019 National Healthcare Quality and Disparities … Centers for Medicare & Medicaid Services
• Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) Hospital
Survey (HCAHPS)
• CAHPS® Home Health Survey (HHCAHPS)
• CAHPS® Hospice Survey
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ce.effectivehealthcare.ahrq.gov/healthsystemsresearch/hspc-research-study/references.html
June 01, 2020 - As of December 5, 2019: https://www.ahrq.gov/patient-safety/resources/advancing.html
———, “About CAHPS … As of October 2, 2019: https://www.ahrq.gov/cahps/about-cahps/index.html
———, “About EvidenceNOW:
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-resource_list.pdf
March 01, 2016 - and Training Catalogue
Ambulatory Surgery Surgical Checklist
AORN Comprehensive Surgical Checklist
CAHPS … CAHPS® Ambulatory Care Improvement Guide
https://cahps.ahrq.gov/quality-improvement/improvement-guide … /improvement-guide.html
The extensive and growing use of CAHPS® (Consumer Assessment of Healthcare
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
April 01, 2023 - The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient
Experience … improvement-guide.html
The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems
(CAHPS … Safety Goals
Ambulatory Safe Surgery Checklist Template
Ambulatory Surgery Surgical Checklist
The CAHPS … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/resource/about.html
December 01, 2017 - Sign up: CAHPS Database - Hospital Component Email updates
Sign up: Hospital Survey on Patient
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ce.effectivehealthcare.ahrq.gov/policymakers/chipra/measure_retirement/measure_retirement3.html
February 01, 2014 - under a separate provision of CHIPRA (Child Consumer Assessment of Healthcare Providers and Systems [CAHPS
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ce.effectivehealthcare.ahrq.gov/ncepcr/care/index.html
March 01, 2023 - Satisfaction
The Clinician & Group Survey of the Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS
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ce.effectivehealthcare.ahrq.gov/news/newsroom/press-releases/significant-patient-safety-improvement.html
July 01, 2022 - Infections Program and implementation of CUSP methodology , team-training curriculum TeamSTEPPS® , CAHPS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/Excel_Tool_Slides_2020-2-Theresa.pdf
January 01, 2020 - Tutorial on the SOPS Data Entry and Analysis Tools Webcast-Theresa
Overview of the SOPS Data Entry and Analysis Tools
Theresa Famolaro, MPS, MS, MBA
Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
7
What do the SOPS Data Entry and Analysis Tools do?
• Allow users…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/Excel_Tool_Slides_2020-1-Intro.pdf
January 01, 2020 - Tutorial on the SOPS Data Entry and Analysis Tools Webcast-Intro
Tutorial on the
SOPS Data Entry and Analysis Tools
Webcast
December 3, 2020
2:30-3:00 PM ET
Need Help?
• No sound from computer speakers?
• Trouble with your connection or slides not moving?
► Log out and log back in
• Other problems?
► Use …
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/Excel_Tool_Slides_2020-3-Closing.pdf
January 01, 2020 - Tutorial on the SOPS Data Entry and Analysis Tools Webcast-Closing
Questions & Answers
17
How to Ask a Question
• Question and Answer
► Select Q&A
► Type question in the
box that opens
► Make sure “All
Panelists” is selected
18
Type Question
Here
Upcoming SOPS 101 Webcast
• December 15, 2020, 1:00 – 1…
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ce.effectivehealthcare.ahrq.gov/talkingquality/resources/comparative-reports/hospitals.html
December 01, 2022 - includes clinical quality and safety indicators, as well as patient experience of care measures from the CAHPS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/rodriguez/rodriguez.pptx
September 05, 2012 - Outcomes of Diabetes Care
Hemoglobin A1c
LDL-Cholesterol
Blood pressure
Patients’ Experiences of Care
CG-CAHPS … clustering of time within patients and patients within clinics, respectively.
23
Communication (CG-CAHPS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-intro-methods.pdf
December 01, 2021 - Quality
• Healthcare Cost and Utilization Project (HCUP)
• Medical Expenditure Panel Survey (MEPS)
• CAHPS … ® Database – CAHPS® Health Plan Survey Database
Centers for Disease Control and Prevention
• Behavioral … Centers for Medicare & Medicaid Services
• Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) Hospital Survey
(HCAHPS)
• CAHPS® Home Health Care Survey (HHCAHPS)
• CAHPS® Hospice Survey
• … the data were not
available in 2017.
** The 2021 Person-Centered Care section included 8 hospice CAHPS
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ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/module10/office_msmt-ig.html
September 01, 2015 - and clinical process measures, including the Consumer Assessment of Healthcare Providers and Systems (CAHPS … as patient experience measures such as the Consumer Assessment of Healthcare Providers and Systems (CAHPS
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ce.effectivehealthcare.ahrq.gov/policymakers/chipra/index.html
March 01, 2019 - Clearinghouse™ (NQMC)
Pediatric Quality Indicators
Consumer Assessment of Healthcare Providers and Systems (CAHPS