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1021. Toolbox Contents | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/toolcon/index.html
      June 01, 2020 - Existing Measurement Sets Advantages of Using Established Measures Quality Measures in State Reports CAHPS … ®: Consumer Assessment of Health Plans Expanded CAHPS® 3.0 Child Survey Children with Chronic Conditions

1022. Scoring Different Kinds of Health Care Quality Measures | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/talkingquality/translate/scores/scoring.html
      June 01, 2016 - The CAHPS Clinician & Group Survey, for example, has many questions whose response options are “always … the Centers for Medicare & Medicaid Services displays only one of several possible responses for the CAHPS

1023. Factors Contributing to Sustainment Outcomes in Four States (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/factors-contributing-sustainment.pdf
      August 31, 2015 - Improvements in quality measure reporting infrastructure Quality reporting Not sustained Fielding the CAHPS-CG … Demonstration staff shared knowledge gained from (1) fielding the CAHPS-CG PCMH survey (which was tested … As a result, under the new PCMHI, the state expanded the use of a hybrid CAHPS-CG PCMH survey1 and offered … data collection. 1 Alaska implemented the CAHPS-PCMH … Hence, the state refers to the survey as a hybrid CAHPS-PCMH. 3 Maryland Maryland used its

1024. Strategies for Improving Patient Experience with Ambulatory Care (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/6-improvement-strategies.pdf
      March 01, 2017 - (all of which are variations on the CAHPS Health Plan Survey or the CAHPS Clinician & Group Survey … The CAHPS Ambulatory Care Improvement Guide 6. … The CAHPS Ambulatory Care Improvement Guide 6. … The CAHPS Ambulatory Care Improvement Guide 6. … Learn About Public Reporting of CAHPS Survey Results For guidance on developing public reports of CAHPS

1025. Using the AHRQ Pharmacy Survey on Patient Safety Culture (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/cousins_introslides.pdf
      October 29, 2013 - , Project Director, User Network for the Consumer Assessment of Healthcare Providers and Systems (CAHPS

1026. Information to Help Hospitals Get Started (doc file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/About_the_Guide_508.docx
      May 13, 2013 - help improve quality and safety, respond to health care reform and accreditation standards, improve CAHPS

1027. Consensus Organizational Health Literacy Quality Improvement Measures | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/health-literacy/improve/organizational.html
      September 01, 2020 - CAHPS ® health literacy items provide a set of validated patient survey items that healthcare organizations … Related content CAHPS® health literacy  and  interpreter services  items AHRQ health literacy resources

1028. Strategy 1: Working with Patients & Families as Advisors (Tool 9) (doc file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
      March 06, 2013 - For example, “I’m not sure I know what CAHPS means. Would you please explain it to me?” … the Quality and Safety of Health Care section of this orientation manual for information about the CAHPS … One survey that you may hear about as an advisor is called the CAHPS® Hospital Survey (also called HCAHPS … Results from the CAHPS® Hospital Survey help us learn where we could be doing a better job. … The CAHPS® Hospital Survey asks patients to answer questions on how well health care providers did at

1029. 2019 National Healthcare Quality and Disparities Report Quality Trends (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-core-measures-quality.pdf
      January 01, 2019 - care team always communicated well with their family caregivers about taking care of them (Hospice CAHPS … hospice care team always treated them with dignity and respect, and really cared about them (Hospice CAHPS … received enough help for pain, sadness, breathing, or constipation from hospice care team (Hospice CAHPS … Family caregivers who would definitely recommend this hospice to their friends and family (Hospice CAHPS … and family caregivers who always got help as soon as they needed from hospice care team (Hospice CAHPS

1030. 2018 National Healthcare Quality and Disparities Report Detailed Methods for the Medical Expenditure Panel Survey (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-mepsmethods.pdf
      January 01, 2020 - supplement to the MEPS HC that includes healthcare quality measures taken from the health plan version of CAHPS … It includes healthcare quality measures taken from the health plan version of CAHPS®; Children with … Researchers should note that the CAHPS® and CSHCN questions changed from a self- administered parent … Information for selected measures that require more detail include usual primary care provider, CAHPS … CAHPS® composite measure (adults and children)—This measure identified people who had a doctor’s office

1031. Other Potentially Important Measurement Areas and Sources | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/rep6.html
      June 01, 2010 - These include the Home Health version of CAHPS® (Consumer Assessment of Healthcare Providers and Systems … ), the CAHPS® tool for people with mobility impairments, xxvi the CMS CARE (Continuity Assessment Record

1032. Measure: Child HCAHPS–Hospital Consumer Assessment of Healthcare Providers and Systems (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/CHIPRA_1415-P010-1-EF.pdf
      March 01, 2015 - indicated that the Child HCAHPS is easily understandable. 3 Measure Development and Testing The Child CAHPS … CAHPS design principles were followed throughout.

1033. PQMP Measures | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/pqmp/measures/index.html?page=0
      April 04, 2024 - Measurement, Evaluation, Testing, Review, and Implementation Consortium (Q-METRIC) Reporting of CAHPS … Evaluation, Testing, Review, and Implementation Consortium (Q-METRIC) Reporting of Supplemental CAHPS

1034. PQMP Measures | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/pqmp/measures/index.html
      May 01, 2024 - Measurement, Evaluation, Testing, Review, and Implementation Consortium (Q-METRIC) Reporting of CAHPS … Evaluation, Testing, Review, and Implementation Consortium (Q-METRIC) Reporting of Supplemental CAHPS

1035. Strategy 1: Working with Patients & Families as Advisors (Tool 9) (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.pdf
      March 06, 2013 - For example, “I’m not sure I know what CAHPS means. Would you please explain it to me?” … the Quality and Safety of Health Care section of this orientation manual for information about the CAHPS … One survey that you may hear about as an advisor is called the CAHPS® Hospital Survey (also called HCAHPS … Results from the CAHPS® Hospital Survey help us learn where we could be doing a better job. … The CAHPS® Hospital Survey asks patients to answer questions on how well health care providers did at

1036. Part 3: National Quality Strategy Priority—Person- and Family-Centered Care | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/blackhealth/part3-nqs3.html
      June 01, 2018 - 79.2 83.5 84.7 91.0 94.1 Source: Centers for Medicare & Medicaid Services, Home Health Care CAHPS … The Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) Home Health Care Survey (Home … Health Care CAHPS Survey) was designed to measure the experiences of people receiving home health care

1037. Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/research/findings/studies/index.html?page=482
      January 01, 2024 - Comprehensive Unit-based Safety Program (CUSP) (9) Consumer Assessment of Healthcare Providers and Systems (CAHPS … Quigley DD , Martino SC , Brown JA Evaluating the content of the communication items in the CAHPS … The authors examined the content of the CAHPS® Clinician and Group Survey and found that the survey items … Evaluating the content of the communication items in the CAHPS clinician and group survey and supplemental … Keywords: Communication, Consumer Assessment of Healthcare Providers and Systems (CAHPS), Quality of

1038. The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-final508.pdf
      April 01, 2018 - https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html https … ://www.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html The Guide … to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | 14 � CG-CAHPS … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html � Patient measures of patient … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html http://qualitysafety.bmj.com

1039. SOPS™ Value and Efficiency Supplemental Items for Hospitals and Medical Offices Webcast Transcript (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcasttranscript.pdf
      January 09, 2018 - Offices January 9, 2018 – Webcast Transcript Speakers: Caren Ginsberg, PhD Division Director, CAHPS … I'm the project director for the contract that supports AHRQ's CAHPS and SOPS surveys and provides technical … sets for the hospital or medical office surveys, and a link to another Webcast later this week on CAHPS … I also wanted to mention, as Joann did, that our division, the CAHPS division, oversees the work of the … The CAHPS program is having another Webcast on Thursday.

1040. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (doc file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
      April 01, 2011 - As another example, hospitals may want to improve patients’ experience of care as measured by the CAHPS … If a hospital wants to improve its CAHPS Hospital Survey scores related to discharge, an aim might be … “to improve scores on CAHPS Hospital Survey Questions 19 and 20 by 5 percent within 1 year.” … Prior to implementation, CAHPS Hospital Survey and Press-Ganey scores related to discharge were in the … IDEAL Discharge Planning led to improved CAHPS Hospital Survey scores on 3-South.