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221. Why Does the Presentation of Health Care Quality Scores Matter? | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/translate/presentation.html
     April 01, 2016 - Presentation delivered at the 10th National CAHPS User Group Meeting, March 31, 2006. p. 9-11. … Available at: http://archive.ahrq.gov/cahps/news-and-events/events/UGM10/DAY2_cd_1_Carman.pdf . … Presentation delivered at the 11th National CAHPS User Group Meeting, CAHPS College, December 3, 2008 … Available at: http://archive.ahrq.gov/cahps/news-and-events/events/UGM11/McGee.pdf . [5] Hibbard JH

222. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
     October 29, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care The NYP Patient … NYP Demonstration Project Overview  Overall Aim: – Assess the feasibility, value and use of the CAHPS … – Provides reports to ACN Patient Experience Office  PG survey is based on but different from CG-CAHPS

223. Ten Attributes of Health Literate Health Care Organizations | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/health-literacy/publications/ten-attributes.html
     January 01, 2024 - AHRQ resources that can help health systems with Attribute #2 include: CAHPS ® surveys of patient … experience CAHPS Item Sets for Addressing Health Literacy CAHPS Interpreter Services Item Set Consensus … Literacy Quality Plan (includes Primary Care Health Literacy Assessment ) Guidelines for Translating CAHPS … to Fill Care Gaps Link Patients to Non-Medical Support Make Referrals Easy OpenNotes from The CAHPS … efficiency, and cost transparency Direct Patients to Medicine Resources Price Transparency from The CAHPS

224. Human Resources Issues (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Human_Resources_Transcript_2011_02_01.pdf
     January 01, 2011 - Speaker Wendy Leebov, Ed.D., CEO Leebov Golde & Associates Moderator Lise Rybowski, Consultant, CAHPS … News-and-Events/Podcasts.aspx Lise Rybowski Slide 1 The Agency for Healthcare Research and Quality’s CAHPS … User Network welcomes you to the CAHPS podcast series on improving patient’s experiences with care. … I’m Lise Rybowski from the Severyn Group and I work on quality improvement projects for the CAHPS Yale … The CAHPS User Network also offers free technical assistance and can be reached by calling the CAHPS

225. AHRQ Data Tools | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/cpi/about/otherwebsites/data-tools/index.html
     August 01, 2022 - (MEPS-HC) Insurance Component (MEPS-IC) Consumer Assessment of Healthcare Providers and Systems (CAHPS … ) Health Plan Survey (HP-CAHPS) Clinicians and Groups Survey (CG-CAHPS)     National Healthcare Quality

226. Data Brief Provides Insights Into Heat-Related Emergency Department Visits | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/news/newsletters/e-newsletter/812.html
     April 01, 2022 - Study Finds CAHPS® Scores Effective at Identifying Where Clinician Improvement Is Needed . … Study Finds CAHPS® Scores Effective at Identifying Where Clinician Improvement Is Needed Scores on … AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician and Group Survey were … results of this AHRQ-funded research, published in Quality Management in Health Care , found that CAHPS … The CAHPS ® program advances scientific understanding of patients’ experience with healthcare; CAHPS

227. Information to Help Hospitals Get Started (doc file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.docx
     January 01, 2012 - current policies and practices can help: Improve quality and safety Improve financial performance Improve CAHPS … Hospital Survey scores and patient experiences of care Many of the CAHPS Hospital Survey measures reflect … Under this program, achievement and improvement on patient experiences of care scores (based on the CAHPS … Hospital Survey, and hospitals are rewarded or penalized based on their performance on specific CAHPS … HCAHPS fact sheet (CAHPS hospital survey): Centers for Medicare and Medicaid Services; 2010 [updated

228. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (doc file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
     March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey CAHPS Nursing … , 2007 Information for Vendors · The scripts provided in this document use the questions from the CAHPS

229. Health Literacy Improvement Tools | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/health-literacy/improve/index.html
     March 01, 2024 - CAHPS Health Literacy Item Sets The CAHPS Health Literacy Item Sets ask about providers' efforts … Supplemental health literacy items to assist in efforts to improve organizational are available for the CAHPS

230. Combining Healthcare Quality Measures Into Composites or Summary Scores | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/translate/scores/combine-measures.html
     September 01, 2019 - For example, all CAHPS surveys produce composite measures that represent a health care organization's … differences is crucial to informed consumer choice  (PDF, 670 KB) Presentation delivered at the 10th National CAHPS … Presentation delivered at the 11th National CAHPS User Group Meeting, CAHPS College. 2008 Dec 3.

231. Displaying the Data in a Health Care Quality Report | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/translate/display/index.html
     May 01, 2019 - Here’s what a word icon chart looks like: Source: Adapted from fictional materials used in a CAHPS … Presentation delivered at the 10th National CAHPS User Group Meeting, March 31, 2006. Pages 9-11. … Available at http://archive.ahrq.gov/cahps/news-and-events/events/UGM10/DAY2_cd_1_Carman.pdf . … Presentation delivered at the 11th National CAHPS User Group Meeting, CAHPS College, December 3, 2008 … Available at http://archive.ahrq.gov/cahps/news-and-events/events/UGM11/McGee.pdf .

232. Major Physician Measurement Sets | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/measures/setting/physician/measurement-sets.html
     January 01, 2023 - CAHPS ® Clinician & Group Survey CAHPS , or the Consumer Assessment of Healthcare Providers and Systems … The CAHPS Clinician & Group Survey assesses the experiences of patients with physicians and their office

233. Improving Value and Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental Item Sets (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
     May 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys https://www.ahrq.gov/cahps/ … about-cahps/index.html These surveys ask patients to report on and evaluate their experiences with healthcare … /about-cahps/index.html SOPS Value and Efficiency Supplemental Item Sets Resource List 6 6 … Communication and Optimal Resolution (CANDOR) Consumer Assessment of Healthcare Providers and Systems (CAHPS … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys 3.

234. HHS Announces Nov. 14 Listening Session on Protecting the Safety of Patients and Healthcare Workers | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/news/newsletters/e-newsletter/836.html
     October 01, 2022 - online tools that support the work of AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … The AHRQ Data Tools provide comparative data from selected CAHPS surveys, including top box scores, percentiles … The CAHPS Analysis Program is written for SAS (version 6.0 or later) that allows survey users to conduct … The “Your CAHPS Survey” tool enables users to assemble a customized survey instrument to meet their needs

235. Major Nursing Home Quality Measurement Sets | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/measurement-sets.html
     November 01, 2018 - CAHPS ® Measures The CAHPS Nursing Home Surveys assess the experiences of nursing home residents

236. Culturally and Linguistically Appropriate Services | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/sdoh/clas/index.html
     July 01, 2023 - CAHPS Ambulatory Care Improvement Guide The CAHPS Ambulatory Care Improvement Guide is a comprehensive … other providers seeking to improve their performance in the domains of patient experience measured by CAHPS

237. The SHARE Approach—Putting Shared Decisionmaking Into Practice: A User’s Guide for Clinical Teams | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
     September 01, 2020 - The collection and reporting of data from the CAHPS Physician Quality Reporting survey will fulfill this … All CAHPS surveys include a core set of items that must be included in the survey. … AHRQ's CAHPS Clinician & Group Survey ( http://www.ahrq.gov/cahps/surveys-guidance/cg/index.html ) … The CAHPS Patient Centered Medical Home (PCMH) Item Set ( http://www.ahrq.gov/cahps/surveys-guidance … AHRQ CAHPS surveys are administered to patients who answer questions about their experiences with their

238. Nursing-Home-Discharged-Resident-Span-653B (doc file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-span-653b.doc
     September 01, 2011 - M:\8486\8486.01.02.30\CAHPS KIT Surveys\Spanish\Nursing Home\1653b_Discharged_Resident to WP 8.24.11. … doc - 2/2/2018 - 12:17 PM - lt CAHPS® Nursing Home Survey Version: Discharged Resident Instrument Language … : Spanish For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1 … The CAHPS team’s recommendations include the following: · If feasible, insert blank pages as needed

239. Categorizing High and Low Performance in Quality Reports | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/translate/compare/categorize.html
     December 01, 2022 - This judgment-based approach is built into the standard technique for categorizing performance on CAHPS … Effects of Survey Mode, Patient Mix, and Nonresponse on CAHPS Hospital Survey Scores. … Statistical and Practical Significance Criteria of Star Ratings for the New Jersey CAHPS Survey.

240. 2023 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-data-sources.pdf
     December 01, 2023 - Participation in the CAHPS Database is voluntary. … CAHPS Benchmarking Database (NCBD). … /cahps-database/2022-hp- chartbook.pdf (accessed 15 Sep 2023) https://www.ahrq.gov/CAHPS https: … //www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf https://www.ahrq.gov … /sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf Data Sources 8 2023 National