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101. Comprehensive Informatics Framework for Comparative Effectiveness Research Dissemination (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/finklestein.pdf
     December 19, 2014 - This study developed a user-friendly interactive program to help older adults better understand diabetes

102. NQMC Measure Domain Framework | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/gam/summaries/domain-framework/index.html
     July 01, 2018 - terms, the criterion of quality determines whether a higher or lower score for a measure indicates better … then the measure's supporting evidence must indicate whether the higher of the two results represents better

103. Communication-Facilitator-Guide (doc file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
     June 01, 2021 - In reality, the family member may be looking for options to make her mother feel better (such as a cough … We will give her some cough medicine and some respiratory treatments to help her feel better and will … Next, the provider gives some alternatives to make the resident feel better and describes the reasoning … happened, someone told you she had a urinary tract infection and gave her antibiotics, and she got better … it, because this could put her at risk for dangerous side effects. · We both want to help her feel better

104. Helping Primary Care Teams Rediscover the Joy of Medicine | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/evidencenow/projects/heart-health/about/stories/in-action/virginia.html
     March 01, 2021 - staff to work on more complex areas, such as optimizing use of their electronic health record system to better … help primary care staff rediscover what they enjoy about practicing medicine and provide patients with better

105. Strategy 3: Bedside Shift Report (Tool 2) (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_2_Nurse_Chklst_508.pdf
     June 04, 2013 - • Ask the patient and family: o “What could have gone better during the last 12 hours?”

106. 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_chartbook_infographic.pdf
     January 01, 2020 - Composite Measure Results by Enrollee Population Child Medicaid and CHIP enrollees r eport having better

107. CAHPS Child Hospital Survey | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
     February 01, 2024 - Patients and parents can use the information to help make better and more informed choices about inpatient … Experiences that could have been better. How clinicians and staff interacted with the child.

108. Racial and Ethnic Minorities | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/topics/racial-ethnic-minorities.html
     March 23, 2023 - The table below shows the number of quality measures for which racial or ethnic groups experienced better … Racial or Ethnic Group Better Same Worse AI/AN (n=110) 13 50 47 Asian (n=

109. Give People a Reason To Look at a Health Care Quality Report | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/explain/communicate/reason.html
     November 01, 2018 - Some plans/providers do a better job than others. … information is framed in terms of helping people avoid risks in choosing a hospital, people understand it better

110. Resources and Tools To Improve Discharge and Transitions of Care and Reduce Readmissions | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/patient-safety/resources/improve-discharge/index.html
     July 01, 2022 - Patient Discharge at Nacogdoches Memorial Hospital AHRQ's RED Toolkit Leads to Lower Readmissions, Better … Net Primer: Readmissions and Adverse Events After Discharge Transitions of Care Project BOOST (Better

111. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
     March 01, 2020 - As the organization gets better and better at meeting the needs of its patients, the staff are willing … "How can I make this better for you?" "I'd like you to meet (Jane Doe), your doctor, nurse, etc.

112. Section 2: Explanation of Key Concepts and Tools | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/teamstepps-program/curriculum/situation/tools/index.html
     June 01, 2023 - of Key Concepts and Tools This section contains explanations and illustrations to help you better … If teams can better predict and anticipate, the team will know what is supposed to happen and will have … a better understanding of how the patient is progressing.

113. Label Health Care Quality Measures in Plain English | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/translate/labels/measures.html
     July 01, 2016 - Labels Why Quality Measure Matters What a Plan or Provider Can Do Is High or Low Score Better … Information Matters Describe How the Plan or Provider Can Influence the Measure Explain What’s Better

114. CAHPS QI The Case for Improving Patient Experience (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
     January 01, 2011 - And one of those goals is to provide patients with better information about their visit through a tool … things that you can do to help make the interaction with the patient more effective and give them a better … experience and so here you just have to try and improve and try to keep getting better at your job,

115. Phone Call Role Play (pdf file)
     talkingquality.ahrq.gov/sites/default/files/publications/files/phoneroleplay.pdf
     February 14, 2013 - PATIENT: That’s o.k., it might help as I want to do the best I can to get better. … PATIENT: My son tells me I look much better than when I was in the hospital!

116. Adaptation of Consumer Summaries for Patients with Low Health Literacy (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/suarezalmazor.pdf
     December 19, 2014 - patients with Osteoarthritis (OA), Osteoporosis (OP), and Rheumatoid Arthritis (RA) that explain better

117. Measuring Climate Resiliency: A Virtual Roundtable Discussion (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/healthsystemsresearch/virtual-roundtable-discussion/climate-resiliency-roundtable-agenda.pdf
     February 02, 2023 - • If few good measures exist, what is needed to develop better measures? 1:55 p.m.

118. Strategy 2: Communicating for Improve Quality (Tool 5) (doc file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
     February 10, 2011 - Communication Competencies Effective communication between clinicians, patients, and families can lead to better … list identifies behaviors to help clinicians build partnerships with patients and families, leading to better

119. About Advancing Heart Health | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/evidencenow/projects/heart-health/about/index.html
     April 01, 2021 - Coaching care teams on ways to identify high-risk patients to better target evidence-based preventive … outcomes research  to primary care practices and how to assist practices in using this research to deliver better

120. Combining Healthcare Quality Measures Into Composites or Summary Scores | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/translate/scores/combine-measures.html
     September 01, 2019 - But most of the time, some units in a hospital perform much better than others. … This approach works better if users can look at the individual measures as well as the summary score,