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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/beprepared-slides-final508.pptx
    February 23, 2018 - The strategy helps patients come better prepared so time is used more effectively. … The Be Prepared To Be Engaged strategy aims to help patients and families come to the appointment better
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.docx
    May 01, 2017 - aware of what patients face when they are in the hospital can help labor and delivery or L&D unit staff better … involved in their care, they will be more likely to follow their treatment plans and may experience better … For example— · Clinicians and nurses can work with a doula to better understand the patient’s birth plan
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-role-play-final508.pdf
    April 05, 2018 - � What could have been done better? � Was anything missing? … � What could have been done better? � Was anything missing? … � What could have been done better? � Was anything missing?
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Nguyen.pdf
    May 01, 2003 - the creation of an open, honest, and blame-free culture as a preliminary first step toward providing better … Each adverse event or near miss should be viewed and used as a learning experience to better understand … This curriculum is constantly improving to better educate future physicians. … Efforts to better prepare these trainees should be encouraged, and training-related data are especially … investigating medical errors from a blame-free and nonjudgmental perspective, and who communicate better
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Stalhandske2_70.pdf
    March 01, 2006 - By the second learning session, more teams reported a better understanding of team members’ strengths … a team before the project, they seemed to come together as a working unit more quickly and did a better … Other actions included better or increased documentation (9.5 percent); increased awareness or motivation … (9.5 percent); decreased injury or fall rates (9.5 percent); better or increased use of interventions … Furthermore, the evidence indicates that better organized teams with good leadership and staff support
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-4-famolaro-2018.pdf
    January 01, 2018 - Hospital SOPS & Hospital CAHPS Patient Experience Higher patient safety culture scores associated with better … and CMS Nursing Home Compare 5-Star Ratings Higher patient safety culture scores associated with better
  7. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
    January 01, 2019 - Another body of work associated better patient-centered hospital care with better one-year patient survival … Also, thinking about it from a business perspective, on that side, better patient-reported experiences … They're used by many researchers to understand better how we improve the patient experience of care, … Are we getting better, or are we getting worse? … The follow on question to that is, does asking minimal questions get you a better response?
  8. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-es.pptx
    January 01, 2019 - Asians received worse care than Whites for nearly 30% of quality measures but better care for nearly
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/2_steven_martino.pdf
    June 25, 2014 - in the Next Phase of Research • • How to obtain comments that are representative, balanced, and better
  10. ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/overview-fac-notes.html
    June 01, 2017 - not-for-profit global organization based in Cambridge, MA, dedicated to advancing the triple aim of better … health, better health care, and lower per-capita health care costs. … To better understand safety standard work, like surgery checklists and sterilization practices, be sure
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-roleplay-final508.pdf
    April 03, 2018 - � What could have been done better? � Was anything missing? … � What could have been done better? � Was anything missing? … � What could have been done better? � Was anything missing?
  12. ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm1.html
    October 01, 2014 - Speaking with colleagues in other States to better understand their programs. … Provider efforts within the care management program can be better coordinated if a medical home initiative … model assists providers in implementing evidence-based treatment plans while supporting members to better … able to gauge the possible impact of certain interventions and will be able to design a better, more … In doing so, program staff will be better equipped to tailor appropriate interventions and resources
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.pdf
    March 06, 2013 - Feedback and review process Your feedback helps us better understand how we can support you and your … Different perspectives can lead to better conversations and outcomes. • Listen well. … • What examples can I give of things that could have gone better? … This can help make care better for all patients. … Results from the CAHPS® Hospital Survey help us learn where we could be doing a better job.
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-5.8.pdf
    January 01, 2014 - Better-organized stroke care was associated with more positive patient experiences. … After controlling for patient characteristics and technical quality of care, better patient-centered … Investigators found that overall, better patient experience was associated with better SRTR outcomes … care was identified as 1 of 6 targets for improvement that would allow the health care system to better … and family engagement, which includes the improvement of patient experience of care by achieving better
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/impact-id-success-story.pdf
    April 01, 2015 - Another key responsibility will be to develop Idaho’s medical neighborhoods—helping primary care clinics better … The expectation is that medical neighborhoods throughout the State will get a better sense of who they
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/aspirin-asa-measure.pptx
    April 01, 2016 - Huge declines in CVD death in the past 20 years (more than 50%) Declines are due to a combination of Better … acute care (e.g. for heart attack and stroke) Better treatment of cardiovascular risk Secondary prevention
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/beprepared-slides-508.pdf
    April 10, 2018 - • The strategy helps patients come better prepared so time is used more effectively. … The Be Prepared To Be Engaged strategy aims to help patients and families come to the appointment better
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/standalone_pdi_casestudy.pdf
    December 01, 2015 - Lurie Children’s Hospital used the improvement process laid out in the Pediatric QI Toolkit to gain a better … The physicians and other staff are also better able to successfully coordinate biopsies, imaging, and
  19. Phoneroleplay (doc file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/phoneroleplay.docx
    January 31, 2013 - PATIENT: That’s o.k., it might help as I want to do the best I can to get better. … PATIENT: My son tells me I look much better than when I was in the hospital!
  20. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/phoneroleplay.pdf
    February 14, 2013 - PATIENT: That’s o.k., it might help as I want to do the best I can to get better. … PATIENT: My son tells me I look much better than when I was in the hospital!

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