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121. Strategies for Improving Patient Experience with Ambulatory Care: Support Groups and Self-Care (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-j.pdf
     July 01, 2017 - Many communities offer multiple resources that serve patients looking for support, advice, better self-care … Rather than setting expectations they cannot meet, clinicians need to accept that this is a role better … managing emotions, and communication skills.1,2 Self- care programs often teach skills that make people better … They help people who have chronic health problems by teaching them how to do a better job of self-care

122. Summary | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/ptmgmt/summary.html
     July 01, 2018 - Improved behavior is expected to lead to better disease control which should, in turn, lead to better … For example, whether or not patients comply with their medication regimen is a better indicator of a … This approach should include measures of whether patients get better at managing their disease and allow … for the design of self-management support programs and their evaluation is very limited, and more and better

123. DESC Technique for Conflict With Residents and Families (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/DESC-technique.pdf
     June 01, 2021 - the last time this happened, someone told you she had a UTI and gave her antibiotics, and she got better … We both want to help her feel better.

124. AHRQ’s Digital Healthcare Research Program Is Identifying the Technology To Advance Care Quality, Safety, and Effectiveness | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/news/blog/ahrqviews/digital-healthcare-research-program.html
     September 01, 2023 - But without rigorous research, we can’t determine which digital technologies truly help deliver better … Patient engagement, a key factor in better health outcomes, is the thrust of one of our featured studies—Vanderbilt … researchers are designing and rigorously evaluating a digital healthcare tool to help breast cancer patients better

125. Standardized infection ratios for central line-associated bloodstream infections and surgical site infections, 2009–2012
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2014chartbooks/hispanichealth/2014nhqdr-hispanichealth-pt3.pptx
     September 19, 2015 - Better = Population had better access to care than reference group. … Better = Population received better quality of care than reference group. … Better = Population received better quality of care than reference group. … For this measure, lower rates are better. … For this measure, lower rates are better.

126. Improving Patient Safety Systems for Limited-English-Proficient (LEP) Patients: A Guide for Hospitals | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/teamstepps/lep/hospitalguide/lephospitalguide.html
     December 01, 2012 - 2: Improving Patient Safety Systems for LEP Patients Goal of the Guide: Help hospital leaders better … Adapt Current Systems To Better Identify Medical Errors Among LEP Patients. … Adapt Current Systems To Better Identify Medical Errors Among LEP Patients. … Identify Medical Errors Among LEP Patients Adapt systems to better identify medical errors, improve … Hospitals are beginning to engage in a systematic approach to better identify and prevent medical errors

127. Part 3: Trends in Access and Priorities of the National Quality Strategy | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/blackhealth/part3.html
     June 01, 2018 - White (n=13) Better   3   5   Same 0 3 10 7 10 Worse 18 14 12 7 3 … Measures that achieve an overall performance level of 95% or better are not reported in the QDR and are … Better = Population had better access to care than reference group. … Blacks had worse access to care on 12 of the 22 access measures, similar access on 10 measures, and better … Note: For this measure, lower rates are better. Data only available for 2015 quarters 1 and 2.

128. 6 Tk1 T2-Talking With Residents Family Members Final (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T2-Talking_with_Residents_Family_Members_Final.pdf
     October 01, 2016 - your family member is not experiencing any symptoms, but a urine sample shows some bacteria, it may be better … This is called monitoring or “watchful waiting,” and it may be a better choice than taking an antibiotic … family member may be given acetaminophen (Tylenol) and/or a cough suppressant to make him or her feel better … This is called monitoring or “watchful waiting,” and it may be a better choice than taking an antibiotic … Some residents’ family members may want additional information about antibiotics to help them be better

129. Limit Technical Information and Caveats in Quality Data Displays | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/translate/labels/limit-info.html
     November 01, 2018 - Labels Why Quality Measure Matters What a Plan or Provider Can Do Is High or Low Score Better … But in presenting data to consumers, less is often better. … Information Matters Describe How the Plan or Provider Can Influence the Measure Explain What’s Better

130. Measuring Climate Resiliency: A Virtual Roundtable Discussion | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/healthsystemsresearch/virtual-roundtable-discussion/index.html
     March 01, 2023 - Climate events affect entire communities and regions, and so preparedness and resilience may be better … Systems and facilities may need better conceptual frameworks that would guide the selection and development … beneficial to conduct empirical research to identify characteristics of healthcare facilities that perform better

131. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-c.docx
     April 13, 2017 - “You are safe, but we think that something like this tool can help make the entire center better. … The checklist drives us towards zero harm by better communication and teamwork within our facilities.

132. Reporting Patient Narratives With Standardized Measures of Quality (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/consumer-reporting/research/reporting-patient-narratives.pdf
     September 01, 2015 - narratives into consumer reports to enhance consumers’ understanding of standardized measures of quality, better … A better understanding of how best to report patient narratives and standardized quality measures together … CAHPS team is currently analyzing data from the second phase of SelectMD to see if our efforts to better

133. Tool 2: Readmission Review Tool (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool2_readm_review.docx
     September 02, 2016 - patient, using the information about the person’s actual challenges, barriers, or root causes to create a better … This will help us understand what we might be able to do better for you and what we might be able to … do better for our patients in general.

134. Information to Help Hospitals Get Started (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.pdf
     January 01, 2012 - communication with nurses, communication with doctors, pain management, and staff responsiveness.15 Better … than 2,000 patients in which 41 percent indicated they would be willing to switch hospitals for a better … report increased both nurse and physician satisfaction, as assessed with a staff survey.22-24 Better … A better hospital experience. McKinsey Quarterly. 21. McCarthy D. … Enhanced hospital market share and competitiveness Increased employee satisfaction and retention Better

135. Strategy 6J: Support Groups and Self-Care | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/strategy6j-support-self-care.html
     March 01, 2020 - Many communities offer multiple resources that serve patients looking for support, advice, better self-care … Rather than setting expectations they cannot meet, clinicians need to accept that this is a role better … managing emotions, and communication skills. 1 , 2 Self-care programs often teach skills that make people better … They help people who have chronic health problems by teaching them how to do a better job of self-care

136. Summary | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/healthyliving/summary.html
     June 01, 2018 - Number and percentage of healthy living measures for which members of selected groups experienced better … White (n=70) Better 2 19 9 5 21 Same 23 33 47 39 39 Worse 26 28 27 … Better = Selected group received better quality of care than reference group.

137. The “Never Antibiotics” Diagnoses: ​Viral Acute Upper Respiratory Infection: ​the Common Cold – Facilitator Guide (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/common-cold-guide.docx
     September 01, 2022 - They don’t feel well and want to feel better. … “Let’s work on making you feel better.” … Consider reminding patients that it may be coincidental that their cold symptoms got better after they … started taking antibiotics by saying, “Viral infections often last a week or so and almost always get better … People often start feeling better after about 3 days, which often coincides with when antibiotics were

138. Tools for Building Primary Care | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/evidencenow/projects/heart-health/research-results/results/webinars/building-primary-care.html
     March 01, 2021 - Advancing Heart Health Research and Results Results Webinars Building Better … Videos Tell the Story Results Publications Infographics Webinars Building Better … Slides Access the slide presentation Building Better Primary Care (PowerPoint, 9.2 MB).

139. Identifying Key Areas for Delivery Systems Research | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/practiceimprovement/delivery-initiative/casalino/index.html
     December 01, 2017 - research (1) Will this research help patients-either directly or by helping providers to provide better … Better to be provocative and wrong than to be too general. … Slide 13 Examples of research questions Which type of medical group performs better: Small, medium … P4P, public reporting, "shared savings") → measures had better be good.

140. NQMC Measure Domain Definitions | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/gam/summaries/domain-definitions/index.html
     July 01, 2018 - care to their patients or enrollees, which are supported by evidence demonstrating that they indicate better … visit with a primary care practitioner in the past year (based on evidence that annual visits lead to better … These measures are not supported by evidence demonstrating that they indicate better or worse care. … These measures are supported by evidence demonstrating that they indicate better or worse performance … These measures are not supported by evidence demonstrating a link to better or worse performance of population