-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt.pptx
January 20, 2006 - of these values and evaluating the culture
Leading the process of:
Translating values into expected behaviors … you know―and what you don’t know
Acknowledge concerns, perceived losses, and anger
Model the expected behaviors … people have left behind
Develop long-term goals and plans
Provide tools and training to reinforce new behaviors … Reinforce and reward the new behaviors
Create systems and structures that reinforce new behaviors
Prepare
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt.pptx
January 20, 2006 - of these values and evaluating the culture
Leading the process of:
Translating values into expected behaviors … you know―and what you don’t know
Acknowledge concerns, perceived losses, and anger
Model the expected behaviors … people have left behind
Develop long-term goals and plans
Provide tools and training to reinforce new behaviors … Reinforce and reward the new behaviors
Create systems and structures that reinforce new behaviors
Prepare
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module8/ts2-0ltc_module8_slides_chmgmt.pdf
July 11, 2017 - values and
evaluating the culture
• Leading the process of:
• Translating values into expected behaviors … know―and what you don’t know
• Acknowledge concerns, perceived losses, and anger
• Model the expected behaviors … people together toward the vision
• Acknowledge what people have left behind
Mod 8 LTC 2.0 Page 10
behaviors … • Develop long-term goals and plans
• Provide tools and training to reinforce new behaviors
• Reinforce … and reward the new behaviors
• Create systems and structures that reinforce new
• Prepare people
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module8/ts2-0ltc_module8_slides_chmgmt.pdf
July 11, 2017 - values and
evaluating the culture
• Leading the process of:
• Translating values into expected behaviors … know―and what you don’t know
• Acknowledge concerns, perceived losses, and anger
• Model the expected behaviors … people together toward the vision
• Acknowledge what people have left behind
Mod 8 LTC 2.0 Page 10
behaviors … • Develop long-term goals and plans
• Provide tools and training to reinforce new behaviors
• Reinforce … and reward the new behaviors
• Create systems and structures that reinforce new
• Prepare people
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt.pptx
January 20, 2006 - of these values and evaluating the culture
Leading the process of:
Translating values into expected behaviors … you know―and what you don’t know
Acknowledge concerns, perceived losses, and anger
Model the expected behaviors … people have left behind
Develop long-term goals and plans
Provide tools and training to reinforce new behaviors … Reinforce and reward the new behaviors
Create systems and structures that reinforce new behaviors
Prepare
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp.pptx
May 01, 2017 - To Improve Outcomes3
17
Learn About CUSP
AHRQ Safety Program for Perinatal Care
17
Systems and Behaviors … To Improve Outcomes3
18
Learn About CUSP
AHRQ Safety Program for Perinatal Care
18
Systems and Behaviors … To Improve Outcomes3
19
Learn About CUSP
AHRQ Safety Program for Perinatal Care
19
Systems and Behaviors … To Improve Outcomes3
20
Learn About CUSP
AHRQ Safety Program for Perinatal Care
20
Systems and Behaviors … Learn About CUSP
AHRQ Safety Program for Perinatal Care
22
Engineering System Design
To Support Behavior
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp.pptx
May 01, 2017 - To Improve Outcomes3
17
Learn About CUSP
AHRQ Safety Program for Perinatal Care
17
Systems and Behaviors … To Improve Outcomes3
18
Learn About CUSP
AHRQ Safety Program for Perinatal Care
18
Systems and Behaviors … To Improve Outcomes3
19
Learn About CUSP
AHRQ Safety Program for Perinatal Care
19
Systems and Behaviors … To Improve Outcomes3
20
Learn About CUSP
AHRQ Safety Program for Perinatal Care
20
Systems and Behaviors … Learn About CUSP
AHRQ Safety Program for Perinatal Care
22
Engineering System Design
To Support Behavior
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp.pptx
May 01, 2017 - To Improve Outcomes3
17
Learn About CUSP
AHRQ Safety Program for Perinatal Care
17
Systems and Behaviors … To Improve Outcomes3
18
Learn About CUSP
AHRQ Safety Program for Perinatal Care
18
Systems and Behaviors … To Improve Outcomes3
19
Learn About CUSP
AHRQ Safety Program for Perinatal Care
19
Systems and Behaviors … To Improve Outcomes3
20
Learn About CUSP
AHRQ Safety Program for Perinatal Care
20
Systems and Behaviors … Learn About CUSP
AHRQ Safety Program for Perinatal Care
22
Engineering System Design
To Support Behavior
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp.pptx
May 01, 2017 - To Improve Outcomes3
17
Learn About CUSP
AHRQ Safety Program for Perinatal Care
17
Systems and Behaviors … To Improve Outcomes3
18
Learn About CUSP
AHRQ Safety Program for Perinatal Care
18
Systems and Behaviors … To Improve Outcomes3
19
Learn About CUSP
AHRQ Safety Program for Perinatal Care
19
Systems and Behaviors … To Improve Outcomes3
20
Learn About CUSP
AHRQ Safety Program for Perinatal Care
20
Systems and Behaviors … Learn About CUSP
AHRQ Safety Program for Perinatal Care
22
Engineering System Design
To Support Behavior
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp.pptx
May 01, 2017 - To Improve Outcomes3
17
Learn About CUSP
AHRQ Safety Program for Perinatal Care
17
Systems and Behaviors … To Improve Outcomes3
18
Learn About CUSP
AHRQ Safety Program for Perinatal Care
18
Systems and Behaviors … To Improve Outcomes3
19
Learn About CUSP
AHRQ Safety Program for Perinatal Care
19
Systems and Behaviors … To Improve Outcomes3
20
Learn About CUSP
AHRQ Safety Program for Perinatal Care
20
Systems and Behaviors … Learn About CUSP
AHRQ Safety Program for Perinatal Care
22
Engineering System Design
To Support Behavior
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp.pptx
May 01, 2017 - To Improve Outcomes3
17
Learn About CUSP
AHRQ Safety Program for Perinatal Care
17
Systems and Behaviors … To Improve Outcomes3
18
Learn About CUSP
AHRQ Safety Program for Perinatal Care
18
Systems and Behaviors … To Improve Outcomes3
19
Learn About CUSP
AHRQ Safety Program for Perinatal Care
19
Systems and Behaviors … To Improve Outcomes3
20
Learn About CUSP
AHRQ Safety Program for Perinatal Care
20
Systems and Behaviors … Learn About CUSP
AHRQ Safety Program for Perinatal Care
22
Engineering System Design
To Support Behavior
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp.pptx
May 01, 2017 - To Improve Outcomes3
17
Learn About CUSP
AHRQ Safety Program for Perinatal Care
17
Systems and Behaviors … To Improve Outcomes3
18
Learn About CUSP
AHRQ Safety Program for Perinatal Care
18
Systems and Behaviors … To Improve Outcomes3
19
Learn About CUSP
AHRQ Safety Program for Perinatal Care
19
Systems and Behaviors … To Improve Outcomes3
20
Learn About CUSP
AHRQ Safety Program for Perinatal Care
20
Systems and Behaviors … Learn About CUSP
AHRQ Safety Program for Perinatal Care
22
Engineering System Design
To Support Behavior
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_ig_coaching.pdf
May 03, 2017 - of
performance of the behavior to the team members, but also
highlight the acceptance of the behavior … improve and then reinforce those behaviors. … Coaches should provide feedback when the behavior
is still fresh in the team member’s mind. … Feedback from coaches should be about behavior,
not about an individual. … Coaches should describe behavior in a specific,
objective way and not be judgmental.
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_ig_coaching.pdf
May 03, 2017 - of
performance of the behavior to the team members, but also
highlight the acceptance of the behavior … improve and then reinforce those behaviors. … Coaches should provide feedback when the behavior
is still fresh in the team member’s mind. … Feedback from coaches should be about behavior,
not about an individual. … Coaches should describe behavior in a specific,
objective way and not be judgmental.
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_ig_coaching.pdf
May 03, 2017 - of
performance of the behavior to the team members, but also
highlight the acceptance of the behavior … improve and then reinforce those behaviors. … Coaches should provide feedback when the behavior
is still fresh in the team member’s mind. … Feedback from coaches should be about behavior,
not about an individual. … Coaches should describe behavior in a specific,
objective way and not be judgmental.
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_ig_coaching.pdf
May 03, 2017 - of
performance of the behavior to the team members, but also
highlight the acceptance of the behavior … improve and then reinforce those behaviors. … Coaches should provide feedback when the behavior
is still fresh in the team member’s mind. … Feedback from coaches should be about behavior,
not about an individual. … Coaches should describe behavior in a specific,
objective way and not be judgmental.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_ig_coaching.pdf
May 03, 2017 - of
performance of the behavior to the team members, but also
highlight the acceptance of the behavior … improve and then reinforce those behaviors. … Coaches should provide feedback when the behavior
is still fresh in the team member’s mind. … Feedback from coaches should be about behavior,
not about an individual. … Coaches should describe behavior in a specific,
objective way and not be judgmental.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_ig_coaching.pdf
May 03, 2017 - of
performance of the behavior to the team members, but also
highlight the acceptance of the behavior … improve and then reinforce those behaviors. … Coaches should provide feedback when the behavior
is still fresh in the team member’s mind. … Feedback from coaches should be about behavior,
not about an individual. … Coaches should describe behavior in a specific,
objective way and not be judgmental.
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_ig_coaching.pdf
May 03, 2017 - of
performance of the behavior to the team members, but also
highlight the acceptance of the behavior … improve and then reinforce those behaviors. … Coaches should provide feedback when the behavior
is still fresh in the team member’s mind. … Feedback from coaches should be about behavior,
not about an individual. … Coaches should describe behavior in a specific,
objective way and not be judgmental.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_ig_coaching.pdf
May 03, 2017 - of
performance of the behavior to the team members, but also
highlight the acceptance of the behavior … improve and then reinforce those behaviors. … Coaches should provide feedback when the behavior
is still fresh in the team member’s mind. … Feedback from coaches should be about behavior,
not about an individual. … Coaches should describe behavior in a specific,
objective way and not be judgmental.