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Showing results for "behaviors".

41. TeamSTEPPS 2.0 Module 9: Coaching Workshop
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule9.pptx
    April 10, 2006 - It's all those active, just-in-time things that reinforce a new behavior. … Modeling the teamwork behaviors being trained and reinforcing the desired behaviors demonstrates the … performance of the behavior to the team members, but it also highlights the acceptance of the behavior … Feedback from coaches should be about behavior, not about judging an individual. … Coaches should describe behavior in a specific, objective way and not be judgmental.

42. Making It Work Tip Sheet: Engaging Physicians in Preventing CLABSI and CAUTI (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/engaging-physicians.pdf
    April 01, 2022 - resident) to have an informal 3- to 5-minute “cup of coffee” conversation with the physician to support behavior … “Cup of Coffee” Conversations’ Strong Role in Changing Behaviors. Apr 29, 2019. … news-and-multimedia/blogs/dateline%20tjc/2019/04/cup-of-coffee-conversations-strong-role-in-changing-behaviors … news-and-multimedia/blogs/dateline%20tjc/2019/04/cup-of-coffee-conversations-strong-role-in-changing-behaviors … news-and-multimedia/blogs/dateline%20tjc/2019/04/cup-of-coffee-conversations-strong-role-in-changing-behaviors

43. Slide 1 (ppt file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/connecting-dots-100813.ppt
    January 01, 2013 - Do we believe that we discipline behaviors that increase the risk of HAIs? … in observed behavior.” … behavior and more structured behavior … behaviors? … (A11) BEHAVIOR

44. Module 8 Instructor Slides (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module8/ts2-0ltc_module8_slides_chmgmt.pdf
    July 11, 2017 - values and evaluating the culture • Leading the process of: • Translating values into expected behaviors … know―and what you don’t know • Acknowledge concerns, perceived losses, and anger • Model the expected behaviors … people together toward the vision • Acknowledge what people have left behind Mod 8 LTC 2.0 Page 10 behaviors … • Develop long-term goals and plans • Provide tools and training to reinforce new behaviors • Reinforce … and reward the new behaviors • Create systems and structures that reinforce new • Prepare people

45. Slide 1
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt.pptx
    January 20, 2006 - of these values and evaluating the culture Leading the process of: Translating values into expected behaviors … you know―and what you don’t know Acknowledge concerns, perceived losses, and anger Model the expected behaviors … people have left behind Develop long-term goals and plans Provide tools and training to reinforce new behaviors … Reinforce and reward the new behaviors Create systems and structures that reinforce new behaviors Prepare

46. PowerPoint Presentation
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-implementation-slides.pptx
    February 28, 2022 - Learning Benchmarks Team Performance Observation Tool Teamwork Perceptions Questionnaire (T-TPQ) Behavior … process measures AHRQ Surveys on Patient Safety Culture Patient Safety Indicators 16 Level III: Behavior … Level III Behavior: 4. Level IV Results: 33 Step 6. … Model the expected behaviors. Value resisters. … Provide tools and training to reinforce new behaviors. Reinforce and reward the new behaviors.

47. Exhibit 10. Facilitating Communication Among Patients, Family Members, and the Care Team | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyex10.html
    July 01, 2018 - patients, families Use of whiteboard found positive impacts on patient's perceptions of nursing behaviors … received higher ratings of their communication style and exhibited more patient-centered communication behaviors … than controls. 183 Intervention intensity had a clear relationship to improvements in physicians' behaviors

48. Follow-up Visits for Children Who Are Obese or Overweight with a Weight-Related Comorbidity: Technical Specifications (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-0242-technicalspecs.pdf
    February 04, 2020 - include a note indicating the date and at least one of the following: • Discussion of current nutrition behaviors … (e.g., eating habits, dieting behaviors) • Checklist indicating nutrition was addressed • Counseling … materials on nutrition • Anticipatory guidance for nutrition • Discussion of current physical activity behaviors

49. AHRQ Safety Program for Perinatal Care: Learn About the Comprehensive Unit-based Safety Program
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp.pptx
    May 01, 2017 - To Improve Outcomes3 17 Learn About CUSP AHRQ Safety Program for Perinatal Care 17 Systems and Behaviors … To Improve Outcomes3 18 Learn About CUSP AHRQ Safety Program for Perinatal Care 18 Systems and Behaviors … To Improve Outcomes3 19 Learn About CUSP AHRQ Safety Program for Perinatal Care 19 Systems and Behaviors … To Improve Outcomes3 20 Learn About CUSP AHRQ Safety Program for Perinatal Care 20 Systems and Behaviors … Learn About CUSP AHRQ Safety Program for Perinatal Care 22 Engineering System Design To Support Behavior

50. Coaching Workshop (Instructor Guide) (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_ig_coaching.pdf
    May 03, 2017 - of performance of the behavior to the team members, but also highlight the acceptance of the behavior … improve and then reinforce those behaviors. … Coaches should provide feedback when the behavior is still fresh in the team member’s mind. … Feedback from coaches should be about behavior, not about an individual. … Coaches should describe behavior in a specific, objective way and not be judgmental.

51. Information Items | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps/readiness/informationitems.html
    April 01, 2016 - necessary to shape and maintain the targeted safety or teamwork behavior changes. … Be able to effect changes in work patterns, behaviors, and the environment. … measures needed for sustaining continuous improvement of processes and fostering positive teamwork behaviors … Will your institution be able to reinforce and reward positive teamwork behaviors and improvements in … To become accepted practice, positive teamwork behaviors and improvements in processes and outcomes need

52. Exhibit 5-15. Measure 15: Patient engagement with CHERL | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlas-ex515.html
    March 01, 2013 - patient was identified by the clinician as needing improvement in one or more of the four unhealthy behaviors … Patient-specific health behavior and demographic information was entered by the CHERL based on self-report … eligible patients (those identified by the clinician as needing improvement in one or more unhealthy behaviors … patient was identified by the clinician as needing improvement in one or more of the four unhealthy behaviors … community health educator referral liaison (CHERL): A primary care practice role for promoting healthy behaviors

53. Exhibit 5-14. Measure 14: Patients referred to a community health educator referral liaison (CHERL) | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlas-ex514.html
    March 01, 2013 - patient was identified by the clinician as needing improvement in one or more of the four unhealthy behaviors … Patient-specific health behavior and demographic information was entered by the CHERL based on self-report … eligible patients (those identified by the clinician as needing improvement in one or more unhealthy behaviors … patient was identified by the clinician as needing improvement in one or more of the four unhealthy behaviors … community health educator referral liaison (CHERL): A primary care practice role for promoting healthy behaviors

54. Applying the Lessons of Social Marketing to a Quality Report | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/talkingquality/distribute/promote/social-marketing.html
    June 01, 2019 - applied extensively, and with considerable success, in efforts to encourage/discourage specific health behaviors … Starting With Behaviors Applying social marketing to the promotion (and even the design) of comparative … In the context of health behaviors, there is a defined behavior that is defined as desirable (getting … The behaviors you are trying to influence are subtler: Accessing the report. … Applying Social Marketing in Health Care: Communicating Evidence to Change Consumer Behavior.

55. TeamSTEPPS, Module 9: Coaching Workshop (Instructor Guide) (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/igcoaching.pdf
    February 22, 2014 - ROLE MODELING BEHAVIOR SAY: Effective coaches must role model the behavior they intend to … performance of the behavior to the team members, but also highlight the acceptance of the behavior … Coaches should provide feedback when the behavior is still fresh in the team member’s mind. … Feedback from coaches should be about behavior, not about an individual. … Coaches should describe behavior in a specific, objective way and not be judgmental.

56. Concept: Conflict in Teams | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html
    July 01, 2023 - Disruptive behavior among staff should be actively discouraged. … Almost all organizations have guidelines for acceptable behaviors to assist staff in better identifying … , reporting, and managing behaviors that cause disruption. … Types of disruptive behavior include condescending language or voice intonation, impatience with questions … Although these behaviors are not always intentional, they are still disruptive.

57. Tips and Suggestions for Enhancing Organizational Readiness | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps/readiness/abouttips.html
    April 01, 2016 - This ties the new team behaviors to an existing initiative. … Identify ways that the TeamSTEPPS behaviors can be incorporated into existing work processes within the … For example, TeamSTEPPS behaviors can be used during normally occurring handoffs to enhance information … Ask them to help launch the effort, agree to followup on progress, reinforce key behaviors, and exhibit … the behaviors themselves.

58. Strategy 2: Communicating for Improve Quality (Tool 5) (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
    February 10, 2011 - The following list identifies behaviors to help clinicians build partnerships with patients and families … Throughout the hospital stay Invitation behaviors: Invite patients and families to engage Supportive … behaviors: Support patients and families as they engage Include the patient and family as members … patient and family to use the white board Throughout encounter Throughout encounter Invitation behaviors … condition Used “teach back” Found out how much the patient and family members wanted to know Supportive behaviors

59. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - far more unpleasant activities, such as responding to complaints and managing unsatisfactory staff behavior … Another problem with developing standards is that some of the behaviors are hard to describe. … Use these guidelines to identify job-specific behaviors. … Crystallize these behaviors into scripts and protocols. (Read about the use of talking points.) … Puts words to your behaviors.

60. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.docx
    April 30, 2013 - staff as well the organizational policies and procedures that support these behaviors. … The strategy supports behavior change through individual tools. … Keep in mind that taking on new behaviors will be challenging. … Although information is necessary, it is not sufficient to support behavior change. … behavior, providing feedback, and practicing skills.21 If your hospital is implementing more than