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Showing results for "behaviors".

21. Tips and Suggestions for Enhancing Organizational Readiness | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/teamstepps/readiness/abouttips.html
    April 01, 2016 - This ties the new team behaviors to an existing initiative. … Identify ways that the TeamSTEPPS behaviors can be incorporated into existing work processes within the … For example, TeamSTEPPS behaviors can be used during normally occurring handoffs to enhance information … Ask them to help launch the effort, agree to followup on progress, reinforce key behaviors, and exhibit … the behaviors themselves.

22. Facilitator's Notes (continued) | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/teamstepps/simulation/traininggd1.html
    July 01, 2016 - Measurement is the only means of determining actual changes in behavior resulting from simulation-based … Measuring these behaviors starts with identifying the purpose. … On such a scale, the rater marks the degree to which he or she observes the targeted behavior. … Tell participants that measurement can help during this phase because it describes human behavior in … these behaviors when necessary.

23. Strategy 2: Communicating for Improve Quality (Tool 5) (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
    February 10, 2011 - The following list identifies behaviors to help clinicians build partnerships with patients and families … Throughout the hospital stay Invitation behaviors: Invite patients and families to engage Supportive … behaviors: Support patients and families as they engage Include the patient and family as members … patient and family to use the white board Throughout encounter Throughout encounter Invitation behaviors … condition Used “teach back” Found out how much the patient and family members wanted to know Supportive behaviors

24. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - far more unpleasant activities, such as responding to complaints and managing unsatisfactory staff behavior … Another problem with developing standards is that some of the behaviors are hard to describe. … Use these guidelines to identify job-specific behaviors. … Crystallize these behaviors into scripts and protocols. (Read about the use of talking points.) … Puts words to your behaviors.

25. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.docx
    April 30, 2013 - staff as well the organizational policies and procedures that support these behaviors. … The strategy supports behavior change through individual tools. … Keep in mind that taking on new behaviors will be challenging. … Although information is necessary, it is not sufficient to support behavior change. … behavior, providing feedback, and practicing skills.21 If your hospital is implementing more than

26. Module 2: Obtaining Organizational Buy-in and Support | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
    August 01, 2022 - In a punitive culture that does not strive to understand potential underlying reasons for behaviors, … Slide 9 Say: To improve outcomes, human error, at-risk behavior, and reckless behavior should … to verify the system encourages healthy, risk-reducing behaviors. … It is critical to reinforce behaviors that will reduce risk and deter behaviors that increase risk. … Individual staff must recognize when they are engaging in at-risk behavior and how their behavior might

27. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
    April 30, 2013 - staff as well the organizational policies and procedures that support these behaviors. … The strategy supports behavior change through individual tools. … Keep in mind that taking on new behaviors will be challenging. … Although information is necessary, it is not sufficient to support behavior change. … behavior, providing feedback, and practicing skills.21 Guide Resources Tool 5: Overview of

28. Appendix 10:  Health Assessment Information for Patients | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/ncepcr/tools/assessments/health-ap10.html
    December 01, 2020 - A health assessment is a set of questions, answered by patients, that asks about personal behaviors, … Sedentary behaviors such as sitting and watching TV or playing computer games. Alcohol usage. … Addictive behaviors such as gambling or drug use. Violence, bullying or physical abuse.

29. TeamSTEPPS for Office-Based Care: Mutual Support | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/teamstepps/officebasedcare/module6/office_support-ig.html
    September 01, 2015 - behavior? … a list of mutual support behaviors. … And that is not the type of behavior we want patients to see ." … Disruptive behavior among staff should be actively discouraged. … , reporting, and managing behaviors that cause disruption to patient safety.

30. Module 9 Instructor Slides (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_slides_coaching.pdf
    April 24, 2017 - � Effective coaching in TeamSTEPPS further aims to achieve: � Successful integration of teamwork behaviors … TEAMSTEPPS 05.2 Mod 9 LTC 2.0 Page 7 Coaching Workshop The Role of a TeamSTEPPS Coach � Role model behavior … 2.0 Page 8 Coaching Workshop The Coach as a Role Model � Demonstrates effective use of teamwork behaviors … , tools, or strategies � As a respected member of the team, reinforces acceptance of behavior through … 10 Coaching Workshop The Coach as a Motivator � Helps team members see the bridge between new behaviors

31. Leveraging Cultural Change to Reduce Urinary Catheter Use | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
    December 01, 2017 - Culture is made up of the values, beliefs, underlying assumptions, attitudes and behaviors shared by … but are not reflected in observed behavior.” … (Schein, 2010, pp. 24, 27) Image: Pyramid with the top level saying Behaviors, middle level Beliefs … Desired Behavior: Round to assess catheter appropriateness Observed Behavior: Do not participate … Sense-making of patient safety events and high reliability result from an explicit plan to engineer behaviors

32. TeamSTEPPS for Office-Based Care: Change Management | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/teamstepps/officebasedcare/module9/office_mgmt.html
    September 01, 2015 - Leading the process of: Translating values into expected behaviors. … Model the expected behaviors. … Provide tools and training to reinforce new behaviors. Reinforce and reward the new behaviors. … Create systems and structures that reinforce new behaviors. Prepare people for the next change.

33. Readiness Assessment | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/teamstepps/officebasedcare/handouts/readiness.html
    December 01, 2015 - For the latter type of challenge, think about how this concern manifests itself in the behavior of … the implementation of TeamSTEPPS, ensure their continuing support by coaching and supporting their behavior … the desired behaviors themselves. … Be able to effect changes in work patterns, behaviors, and environments. … The initial training may generate behavior change, but the reinforcement provided by positive feedback—and

34. TeamSTEPPS Fundamentals Course: Module 4. Leading Teams | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/teamstepps/instructor/fundamentals/module4/igleadership.html
    March 01, 2019 - Modeling appropriate behavior and reinforcing and rewarding appropriate behavior when it is exhibited … Reinforcement of what went well and how the team can repeat the behavior or plan the next time. … Reinforced team behaviors and successes with the team.   … In addition to conflict, other disruptive behaviors can affect the effectiveness of teams. … Role model and effectively cue team members to use prescribed teamwork behaviors and skills.

35. Why is Self-Management Support Important? | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/ncepcr/tools/self-mgmt/why.html
    February 01, 2016 - Self-Management Support Managing chronic illness and changing behavior are challenging and take time … transcript Evidence There is evidence that self-management support improves patients' health-related behaviors … information given by the physician, more participatory decision making, enhanced self-efficacy, healthier behaviors … improve outcomes and reduce costs. 3 Helping patients to make good choices and sustain healthy behaviors

36. TeamSTEPPS® for Office-Based Care - Readiness Assessment (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/readiness.pdf
    August 01, 2005 - For the latter type of challenge, think about how this concern manifests itself in the behavior of office … the implementation of TeamSTEPPS, ensure their continuing support by coaching and supporting their behavior … Ask them to help launch the effort, agree to follow up on progress, reinforce key behaviors, and model … the desired behaviors themselves. 6. … The initial training may generate behavior change, but the reinforcement provided by positive feedback—and

37. TeamSTEPPS 2.0 Readiness Assessment | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/teamstepps/readiness/index.html
    August 01, 2015 - important for leaders to understand their role in sponsoring, evaluating, enabling, or modifying the behaviors … necessary to shape and maintain the targeted safety or teamwork behavior changes. … Be able to effect changes in work patterns, behaviors, and the environment. … Will your institution be able to reinforce and reward positive teamwork behaviors and improvements in … To become accepted practice, positive teamwork behaviors and improvements in processes and outcomes need

38. PRIMARY CARE OFFICE-BASED TEAMS Mutual Support
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support-ig.pptx
    January 20, 2006 - behavior? … a list of mutual support behaviors. … And that is not the type of behavior we want patients to see.” … Disruptive behavior among staff should be actively discouraged. … , reporting, and managing behaviors that cause disruption to patient safety.

39. Section 2: Explanation of Mutual Support Key Concepts and Tools | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/teamstepps-program/curriculum/mutual/tools/index.html
    June 01, 2023 - Mutual support, which is commonly referred to as "backup behavior" in the teamwork literature, is critical … Patient/family Repeat expressions of concern to other team members about unusual behaviors of a patient … Exerted through assertive and advocacy behaviors when patient safety is threatened. … Enhanced by leaders who encourage and model mutually supportive behaviors.

40. Chapter 4. Long Term Management | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/man4.html
    December 01, 2017 - If the resident has one or more of these unsafe behaviors, the nurse should put a check by Unsafe Behavior … and identify the specific behavior(s). … Behavior management. … Don't let the behavior be a trigger for you. … to reduce the effects of other residents' behaviors.