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Showing results for "behaviors".

21. Learn About the Comprehensive Unit-based Safety Program for Perinatal Safety | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-slides.html
    July 01, 2023 - Reckless behavior is a choice to consciously disregard a substantial and unjustifiable risk. … Console At-Risk Behavior A choice: risk believed insignificant or justified . … Manage through: Removal of incentives for at-risk behaviors. … Creation of incentives for healthy behaviors. Situational awareness. … Coach Reckless Behavior Conscious disregard of substantial and unjustifiable risk .

22. Slide 1
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt.pptx
    January 20, 2006 - of these values and evaluating the culture Leading the process of: Translating values into expected behaviors … you know―and what you don’t know Acknowledge concerns, perceived losses, and anger Model the expected behaviors … people have left behind Develop long-term goals and plans Provide tools and training to reinforce new behaviors … Reinforce and reward the new behaviors Create systems and structures that reinforce new behaviors Prepare

23. AHRQ Safety Program for Perinatal Care: Learn About the Comprehensive Unit-based Safety Program
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp.pptx
    May 01, 2017 - To Improve Outcomes3 17 Learn About CUSP AHRQ Safety Program for Perinatal Care 17 Systems and Behaviors … To Improve Outcomes3 18 Learn About CUSP AHRQ Safety Program for Perinatal Care 18 Systems and Behaviors … To Improve Outcomes3 19 Learn About CUSP AHRQ Safety Program for Perinatal Care 19 Systems and Behaviors … To Improve Outcomes3 20 Learn About CUSP AHRQ Safety Program for Perinatal Care 20 Systems and Behaviors … Learn About CUSP AHRQ Safety Program for Perinatal Care 22 Engineering System Design To Support Behavior

24. Follow-up Visits for Children Who Are Obese or Overweight with a Weight-Related Comorbidity: Technical Specifications (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-0242-technicalspecs.pdf
    February 04, 2020 - include a note indicating the date and at least one of the following: • Discussion of current nutrition behaviors … (e.g., eating habits, dieting behaviors) • Checklist indicating nutrition was addressed • Counseling … materials on nutrition • Anticipatory guidance for nutrition • Discussion of current physical activity behaviors

25. PowerPoint Presentation
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-implementation-slides.pptx
    February 28, 2022 - Learning Benchmarks Team Performance Observation Tool Teamwork Perceptions Questionnaire (T-TPQ) Behavior … process measures AHRQ Surveys on Patient Safety Culture Patient Safety Indicators 16 Level III: Behavior … Level III Behavior: 4. Level IV Results: 33 Step 6. … Model the expected behaviors. Value resisters. … Provide tools and training to reinforce new behaviors. Reinforce and reward the new behaviors.

26. Coaching Workshop (Instructor Guide) (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_ig_coaching.pdf
    May 03, 2017 - of performance of the behavior to the team members, but also highlight the acceptance of the behavior … improve and then reinforce those behaviors. … Coaches should provide feedback when the behavior is still fresh in the team member’s mind. … Feedback from coaches should be about behavior, not about an individual. … Coaches should describe behavior in a specific, objective way and not be judgmental.

27. Information Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/teamstepps/readiness/informationitems.html
    April 01, 2016 - necessary to shape and maintain the targeted safety or teamwork behavior changes. … Be able to effect changes in work patterns, behaviors, and the environment. … measures needed for sustaining continuous improvement of processes and fostering positive teamwork behaviors … Will your institution be able to reinforce and reward positive teamwork behaviors and improvements in … To become accepted practice, positive teamwork behaviors and improvements in processes and outcomes need

28. TeamSTEPPS, Module 9: Coaching Workshop (Instructor Guide) (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/igcoaching.pdf
    February 22, 2014 - ROLE MODELING BEHAVIOR SAY: Effective coaches must role model the behavior they intend to … performance of the behavior to the team members, but also highlight the acceptance of the behavior … Coaches should provide feedback when the behavior is still fresh in the team member’s mind. … Feedback from coaches should be about behavior, not about an individual. … Coaches should describe behavior in a specific, objective way and not be judgmental.

29. Using Simulation in TeamSTEPPS Training: Classroom Slides | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/teamstepps/simulation/simulationslides/simslides.html
    June 01, 2019 - Accurate measurement Include process and outcome measures Capture behaviors Debriefing … Contexts should be appropriate for eliciting the team behavior of interest. … Provides more than one opportunity to demonstrate behaviors. Creates reliability. … Overt actions or errors versus failing to demonstrate a particular behavior. … The event sets or behavior categories can be used to structure discussion.

30. Applying the Lessons of Social Marketing to a Quality Report | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/talkingquality/distribute/promote/social-marketing.html
    June 01, 2019 - applied extensively, and with considerable success, in efforts to encourage/discourage specific health behaviors … Starting With Behaviors Applying social marketing to the promotion (and even the design) of comparative … In the context of health behaviors, there is a defined behavior that is defined as desirable (getting … The behaviors you are trying to influence are subtler: Accessing the report. … Applying Social Marketing in Health Care: Communicating Evidence to Change Consumer Behavior.

31. Tips and Suggestions for Enhancing Organizational Readiness | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/teamstepps/readiness/abouttips.html
    April 01, 2016 - This ties the new team behaviors to an existing initiative. … Identify ways that the TeamSTEPPS behaviors can be incorporated into existing work processes within the … For example, TeamSTEPPS behaviors can be used during normally occurring handoffs to enhance information … Ask them to help launch the effort, agree to followup on progress, reinforce key behaviors, and exhibit … the behaviors themselves.

32. Strategy 2: Communicating for Improve Quality (Tool 5) (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
    February 10, 2011 - The following list identifies behaviors to help clinicians build partnerships with patients and families … Throughout the hospital stay Invitation behaviors: Invite patients and families to engage Supportive … behaviors: Support patients and families as they engage Include the patient and family as members … patient and family to use the white board Throughout encounter Throughout encounter Invitation behaviors … condition Used “teach back” Found out how much the patient and family members wanted to know Supportive behaviors

33. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.docx
    April 30, 2013 - staff as well the organizational policies and procedures that support these behaviors. … The strategy supports behavior change through individual tools. … Keep in mind that taking on new behaviors will be challenging. … Although information is necessary, it is not sufficient to support behavior change. … behavior, providing feedback, and practicing skills.21 If your hospital is implementing more than

34. Concept: Conflict in Teams | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html
    July 01, 2023 - Disruptive behavior among staff should be actively discouraged. … Almost all organizations have guidelines for acceptable behaviors to assist staff in better identifying … , reporting, and managing behaviors that cause disruption. … Types of disruptive behavior include condescending language or voice intonation, impatience with questions … Although these behaviors are not always intentional, they are still disruptive.

35. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - far more unpleasant activities, such as responding to complaints and managing unsatisfactory staff behavior … Another problem with developing standards is that some of the behaviors are hard to describe. … Use these guidelines to identify job-specific behaviors. … Crystallize these behaviors into scripts and protocols. (Read about the use of talking points.) … Puts words to your behaviors.

36. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
    April 30, 2013 - staff as well the organizational policies and procedures that support these behaviors. … The strategy supports behavior change through individual tools. … Keep in mind that taking on new behaviors will be challenging. … Although information is necessary, it is not sufficient to support behavior change. … behavior, providing feedback, and practicing skills.21 Guide Resources Tool 5: Overview of

37. Module 2: Obtaining Organizational Buy-in and Support | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
    August 01, 2022 - In a punitive culture that does not strive to understand potential underlying reasons for behaviors, … Slide 9 Say: To improve outcomes, human error, at-risk behavior, and reckless behavior should … to verify the system encourages healthy, risk-reducing behaviors. … It is critical to reinforce behaviors that will reduce risk and deter behaviors that increase risk. … Individual staff must recognize when they are engaging in at-risk behavior and how their behavior might

38. newbref
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/slcoaching.pptx
    February 03, 2006 - Effective coaching in TeamSTEPPS further aims to achieve: Successful integration of teamwork behaviors … TEAMSTEPPS 05.2 Mod 9 2.0 Page ‹#› Coaching Workshop 7 The Role of a TeamSTEPPS Coach Role model behavior … ‹#› Coaching Workshop 7 Page ‹#› The Coach as a Role Model Demonstrates effective use of teamwork behaviors … , tools, or strategies As a respected member of the team, reinforces acceptance of behavior through performance … Workshop 9 Page ‹#› 10 The Coach as a Motivator Helps team members see the bridge between new behaviors

39. Appendix 10:  Health Assessment Information for Patients | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/ncepcr/tools/assessments/health-ap10.html
    December 01, 2020 - A health assessment is a set of questions, answered by patients, that asks about personal behaviors, … Sedentary behaviors such as sitting and watching TV or playing computer games. Alcohol usage. … Addictive behaviors such as gambling or drug use. Violence, bullying or physical abuse.

40. TeamSTEPPS for Office-Based Care: Mutual Support | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module6/office_support-ig.html
    September 01, 2015 - behavior? … a list of mutual support behaviors. … And that is not the type of behavior we want patients to see ." … Disruptive behavior among staff should be actively discouraged. … , reporting, and managing behaviors that cause disruption to patient safety.