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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/handouts/mutual.html
November 01, 2015 - Curriculum Materials
TeamSTEPPS® for Office-Based Care Version
Mutual Support Behaviors … Course
Research/Evidence Base
TeamSTEPPS® Webinars
Mutual Support Behaviors … In your group, identify types of behavior that might constitute mutual support or team backup behavior … Generate a list of as many of these behaviors as you can in 5 minutes. … November 2015
Page originally created November 2015
Internet Citation: Mutual Support Behaviors
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-sept2015.pdf
January 01, 2015 - Seeking the Right Balance: Addressing Behaviors That Undermine a Culture of Safety
9/9/2015
Seeking … the Right Balance:
Addressing Behaviors that Undermine a
Culture of Safety
September 9, 2015 … Research and Organizational Behavior. 2006;27:175-222. … Balance Beam
Studer Group and Vanderbilt Center for Patient and Professional Advocacy, Unprofessional Behavior … Slide 36
Reports of Unprofessional Behavior
Anesth: Dr. __ rushed…said to team setting up for surgery
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/implement/activity/coach.html
June 01, 2023 - Modeling Desired Behavior
Effective coaches must model the behavior they intend to reinforce. … Modeling the teamwork behaviors being trained and reinforced will not only demonstrate the behaviors … Coaches should provide feedback when the behavior is still fresh in the team member’s mind. … Feedback from coaches should be about behavior, not about an individual. … Coaches should describe behavior in a specific, objective way and not be judgmental.
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www.qualitymeasures.ahrq.gov/talkingquality/distribute/promote/clarify.html
November 01, 2018 - Affect the behaviors of health care consumers. … unless it influences specific behaviors. … Here are the important behaviors for a promotional campaign to focus on:
Accessing the report. … So driving these behaviors has to be a primary goal of your campaign. … So you have to keep the last three “use” behaviors in mind as you design your promotional efforts.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.pdf
June 03, 2013 - The following list identifies behaviors to help clinicians build partnerships with patients and families … Guide to Patient and Family Engagement :: 2
Throughout the hospital stay
Invitation behaviors: … Invite patients and families to engage
Supportive behaviors:
Support patients and families as they … patient and family to use the white
board
Throughout encounter Throughout encounter
Invitation behaviors … Used “teach back”
Found out how much the patient and family
members wanted to know
Supportive behaviors
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www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-fac-guide.html
July 01, 2023 - for understanding risk and human behavior. … How were these at-risk behaviors handled? … How were these reckless behaviors handled? … the chances the behavior will reoccur. … It is critical to reinforce behaviors that will reduce risk and deter behaviors that increase risk.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-0242-tables1-3.pdf
February 04, 2020 - include a note indicating the date and at least one of
the following:
Discussion of current nutrition behaviors … (e.g., eating habits, dieting behaviors)
Checklist indicating nutrition was addressed
Counseling or … materials on nutrition
Anticipatory guidance for nutrition
Discussion of current physical activity behaviors
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/team/implement/teach-coach.html
February 01, 2024 - In discussing Slide 49, “The Coach as a Role Model,” point out that effective coaches must model the behavior … Modeling the teamwork behaviors being trained and reinforced will not only demonstrate the behavior to … the team members, but also highlight the acceptance of the behavior in the environment. … in sustaining the behaviors in daily practice. … Effective coaches have integrated team behaviors into their own practice and coach by example.
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www.qualitymeasures.ahrq.gov/funding/grantee-profiles/grtprofile-schoenthaler.html
March 01, 2024 - Associate Director of the Center for Healthful Behavior Change
New York University Langone Health … Interventions to support self-management behaviors among patients with chronic conditions are essential … Antoinette Schoenthaler, Ed.D., associate director of the Center for Healthful Behavior Change at New … congregation-specific dashboards, and helped them provide counseling and health education to motivate behavior … paper index cards, but her web-based platform helped LHWs see changes to blood pressure readings and behavior
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module9/igcoaching.html
March 01, 2014 - These include:
Role modeling behavior.
Observing performance and providing feedback. … Return to Contents
Role Modeling Behavior
Say:
Effective coaches must role model the behavior … performance of the behavior to the team members, but also highlight the acceptance of the behavior in … Feedback from coaches should be about behavior, not about an individual. … Coaches should describe behavior in a specific, objective way and not be judgmental.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-facilitator-guide.docx
May 01, 2017 - How were these at-risk behaviors handled? … How were these reckless behaviors handled? … Slide 15
SAY:
To improve outcomes, human error, at-risk behavior, and reckless behavior each should … the chances the behavior will reoccur. … It is critical to reinforce behaviors that will reduce risk and deter behaviors that increase risk.
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/implement/pre/measure.html
January 01, 2024 - If training does not change behavior, it was not successful. … If you don't see changes in behavior, ask staff why. … Taking time to understand why training isn't changing behaviors shows that key leaders are listening, … If teaching TeamSTEPPS to fix specific problems, ask:
What behaviors do we want to change? … How will we know whether those behaviors have changed?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-89-adhd-behavior-references.pdf
August 12, 2012 - ADHD Behavior Therapy References
References
Acevedo-Garcia, D., Children Left Behind: How Metropolitan … More than the terrible twos: the nature and severity of behavior
problems in clinic-referred preschool
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/pruprev/erepguide_slides.pptx
December 01, 2014 - Meal Intake Weight
Loss ≥5% in Prior 30 Days Urine Bowel# Bed Mobility Transfer Toileting Change in Behavior … * An asterisk will display next to the number of behaviors if the behaviors recorded during the current … The resident has not had behaviors documented previously
The behaviors required medication intervention … Two or more behaviors for the report week were different from behaviors documented the prior week
None … Change Report for a resident who triggered for High-Risk Nutrition but has incomplete bladder and behavior
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp-facilitator-guide.pdf
May 01, 2017 - How were these reckless behaviors
handled? … SAY:
To improve outcomes, human error, at-risk
behavior, and reckless behavior each should
be managed … to verify the
system encourages healthy, risk-reducing
behaviors. … eliminate the chances the behavior will
reoccur. … It is critical to reinforce
behaviors that will reduce risk and deter
behaviors that increase risk.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-3-readiness-form.pdf
August 01, 2005 - necessary to shape and maintain
the targeted safety or teamwork behavior changes. … • Be able to effect changes in work patterns, behaviors, and the environment. … Will your institution be able to reinforce and reward positive teamwork behaviors and
improvements in … This ties the new team behaviors to an existing initiative. … the behaviors themselves.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/readiness/tsreadiness.pdf
August 01, 2005 - necessary to shape and maintain
the targeted safety or teamwork behavior changes. … • Be able to effect changes in work patterns, behaviors, and the environment. … To become accepted practice, positive teamwork behaviors and improvements in processes and
outcomes … This ties the new team behaviors to an existing initiative. … the behaviors themselves.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/slchangemgmt.pptx
January 31, 2006 - of these values and evaluating the culture
Leading the process of:
Translating values into expected behaviors … you know―and what you don’t know
Acknowledge concerns, perceived losses, and anger
Model the expected behaviors … people have left behind
Develop long-term goals and plans
Provide tools and training to reinforce new behaviors … Reinforce and reward the new behaviors
Create systems and structures that reinforce new behaviors
Prepare
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule9.pptx
April 10, 2006 - It's all those active, just-in-time things that reinforce a new behavior. … Modeling the teamwork behaviors being trained and reinforcing the desired behaviors demonstrates the … performance of the behavior to the team members, but it also highlights the acceptance of the behavior … Feedback from coaches should be about behavior, not about judging an individual. … Coaches should describe behavior in a specific, objective way and not be judgmental.
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html
September 01, 2020 - This tool centers on a set of team behaviors and structured communication tools to improve patient care … Identifying Language Needs
Team behavior:
Front desk staff effectively assess preferred language … Calling for Interpreter and Interpreter Present for the Entire Encounter
Team behavior:
The care … Empowering Interpreter To Be a Member of the Primary Care Team
Team behavior:
The interpreter uses … Addressing Interpreter Shortages
Team behavior:
Team members raise concerns about interpreter shortages