- 
                                        
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/implementation/imp_ssibundle_facnotes.docx
December 01, 2017 - Stories elicit emotions, change minds, and facilitate change in behavior.
                                     
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www.ahrq.gov/hai/tools/surgery/modules/implementation/ssi-bundle-fac-notes.html
October 01, 2020 - Stories elicit emotions, change minds, and facilitate change in behavior.
                                     
                                                                    - 
                                        
www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/public-action-alliance-slides-040323_LOCKED.pdf
May 25, 2023 - The National Action Alliance to Advance Patient Safety Summer Webinar Series - PowerPoint Presentation
The National Action Alliance to Advance Patient 
Safety Summer Webinar Series
Robert Otto Valdez, Ph.D.
Director
Agency for Healthcare Research & Quality
April 25, 2023
Welcome and Thank-You!
Presenter Notes
P… 
                                     
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Tupper_73.pdf
March 20, 2008 - research on the use of PDAs in a clinical 
setting.9, 10 The survey served as quantitative measurement of behavior
                                     
                                                                    - 
                                        
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Perry_49.pdf
March 27, 2008 - The redesign of signovers and handoffs should begin with 
establishing transitions as non-optional behavior
                                     
                                                                    - 
                                        
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-216-fullreport.pdf
February 01, 2018 - Appropriate Emergency Department Fever Management for Children With Sickle Cell Disease
1 
Appropriate Emergency Department Fever 
Management for Children with Sickle Cell Disease 
Section 1. Basic Measure Information 
1.A. Measure Name 
Appropriate Emergency Department Fever Management for Children with Sickle Cel… 
                                     
                                                                    - 
                                        
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-215-fullreport.pdf
August 01, 2017 - Appropriate Emergency Department Blood Testing for Children with Sickle Cell Disease
Appropriate Emergency Department Blood Testing for 
Children with Sickle Cell Disease 
Section 1. Basic Measure Information 
1.A. Measure Name 
Appropriate Emergency Department Blood Testing for Children with Sickle Cell Disease 
 … 
                                     
                                                                    - 
                                        
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
January 01, 2022 - 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook
THE CAHPS DATABASES 
CAHPS Health Plan Survey Database 
2022 Medicaid and 
Children's Health Insurance 
Program (CHIP) Chartbook 
What Enrollees Say About Their Experiences With Their 
Health Plans and Medical Care 
CAHPS Health Plan Survey Database … 
                                     
                                                                    - 
                                        
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2021-hp-chartbook.pdf
January 01, 2021 - 2021 Medicaid and Children's Health Insurance Program (CHIP) Chartbook: What Enrollees Say About Their Experiences With Their Health Plans and Medical Care
THE CAHPS DATABASE 
CAHPS Health Plan Survey Database 
2021 Medicaid and 
Children's Health Insurance 
Program (CHIP) Chartbook 
What Enrollees Say About Their … 
                                     
                                                                    - 
                                        
www.ahrq.gov/sites/default/files/2024-10/sills-report.pdf
January 01, 2024 - Final Progress Report: Emergency Department Overcrowding and Quality of Acute Asthma Care for Children
Title of Project: Emergency Department Overcrowding and Quality of Acute Asthma Care for 
Children
Principal Investigator and Team Members:
Marion R. Sills, MD, MPH, Principal Investigator
Diane Fairclough, DrPH,… 
                                     
                                                                    - 
                                        
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/cauti-sustainability.pptx
December 01, 2015 - validate, publish, celebrate data
Know what works at your institution
Make it a part of the culture/behavior
                                     
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www.ahrq.gov/sites/default/files/2025-03/chaudhry-report.pdf
January 01, 2025 - Final Progress Report: Yale Center for Healthcare Innovation, Redesign, and Learning (CHIRAL)
Final Progress Report
Project Title: Yale Center for Healthcare Innovation, Redesign, and Learning (CHIRAL)
PI: Sarwat I. Chaudhry 
Yale University
Inclusive Dates: 9/30/2014-9/29/2019
Agency for Healthcare Research and Qua… 
                                     
                                                                    - 
                                        
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript.pdf
June 01, 2020 - Patient safety culture determines behaviors that are rewarded, supported, expected and accepted 
within
                                     
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/SOPS101_Webcast_Transcript.pdf
June 01, 2022 - Patient safety culture determines behaviors that 
are rewarded, supported, expected, and accepted within
                                     
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/2014-women-chartbook.pdf
January 01, 2014 - is a modifiable risk factor, and health care providers can help 
encourage patients to change their behavior … http://mchb.hrsa.gov/chusa14/health-status-behaviors/infants/infant-mortality.html. … most_recent_data.htm
http://www.cdc.gov/injury/wisqars/index.html
http://mchb.hrsa.gov/chusa14/health-status-behaviors
                                     
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www.ahrq.gov/sites/default/files/publications/files/pfcases.pdf
August 01, 2014 - Case Studies of Exemplary Primary Care Practice Facilitation Training Programs
c
 
Case Studies
of   EXEMPLARY PRIMARY CARE  
                      PRACTICE FACILITATION  
              TRAINING PROGRAMS
Agency for Healthcare Research and Quality
Advancing Excellence in Health Care     www.ahrq.gov
The PCM Portf… 
                                     
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/PrimaryCareEffortsToReduceReadmissions-envscan.pdf
March 01, 2020 - high-cost, medically complex patients with chronic 
conditions demonstrated improved self-management behaviors
                                     
                                                                    - 
                                        
www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/prevhosp/ereport-slides.html
September 01, 2017 - given 
   
   
   
   
 1 
 1 
 
 
 Blood cultures obtained 
   
   
   
   
 1 
   
 
 
 Mental or Behavior
                                     
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www.ahrq.gov/sites/default/files/wysiwyg/data/SyH-DR-stat-brief-3-financial-measures.pdf
March 01, 2024 - Standardized hospital financial measures offer a valuable tool to analyze variations in 
hospital behavior
                                     
                                                                    - 
                                        
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/finalreportphase2.pdf
September 29, 2014 - technically part of 
phase one of the contract, involved developing a change package that addresses behaviors … assessments, which were then compared against the readiness assessments to 
gauge change in preventive behaviors