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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3.html
July 01, 2018 - Patients, family members, and health professionals' experiences with and attitudes about behaviors … Possible facilitators and barriers to those behaviors and roles. … , along with a few self-reports of actual behaviors. … We found little observational research to provide evidence about behaviors that patients and families … the authors found that patients contributed more to the visit when physicians displayed "facilitating behavior
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www.ahrq.gov/hai/cusp/modules/apply/ac-cusp.html
December 01, 2012 - understanding risk and human behavior. … How were these at-risk behaviors handled? … behavior each should be managed appropriately. … the chances the behavior will reoccur … It is critical to reinforce behaviors that will reduce risk and deter behaviors that increase risk.
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-slides.html
July 01, 2023 - Reckless behavior is a choice to consciously disregard a substantial and unjustifiable risk. … Console
At-Risk Behavior
A choice: risk believed insignificant or justified . … Manage through:
Removal of incentives for at-risk behaviors. … Creation of incentives for healthy behaviors.
Situational awareness. … Coach
Reckless Behavior
Conscious disregard of substantial and unjustifiable risk .
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruprev/erepguide-slides.html
December 01, 2017 - Weight Loss ≥5% in Prior 30 Days
Urine
Bowel#
Bed Mobility
Transfer
Toileting
Change in Behavior … * An asterisk will display next to the number of behaviors if the behaviors recorded during the current … The behaviors required medication intervention. … Two or more behaviors for the report week were different from behaviors documented the prior week. … Risk Change Report for a resident who triggered for High-Risk Nutrition but has incomplete bladder and behavior
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/05-sops-teamstepps-webcast-mazur.pdf
April 30, 2022 - Cross-sectional analysis of unit-based data
Contextual understanding of results
Analysis of teamwork behaviors … The behavior being scored is not seen
despite there being opportunities for the
behavior to be employed … The
behavior could be used as an example of
"great" or "excellent“ teamwork. … Analysis of Behaviors in ORs
n=101
All behaviors averaged slightly above 2, with an overall average … Watch and understand teamwork behaviors.
5. Motivate people to change.
6. PDSA the change.
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www.ahrq.gov/hai/cusp/modules/apply/alt-text.html
March 01, 2013 - Creation of incentives for healthy behaviors
Situational awareness
Coach
Reckless Behavior … are human error, at-risk behavior and reckless behavior. … This behavior is best managed through removing incentives for at-risk behaviors, creating incentives … for healthy behaviors, and increasing situational awareness. … Coaching is the best response to at-risk behavior.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-facilitator-guide.docx
May 01, 2017 - How were these at-risk behaviors handled? … How were these reckless behaviors handled? … Slide 15
SAY:
To improve outcomes, human error, at-risk behavior, and reckless behavior each should … the chances the behavior will reoccur. … It is critical to reinforce behaviors that will reduce risk and deter behaviors that increase risk.
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www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html
July 01, 2023 - Disruptive behavior among staff should be actively discouraged. … Almost all organizations have guidelines for acceptable behaviors to assist staff in better identifying … , reporting, and managing behaviors that cause disruption. … Types of disruptive behavior include condescending language or voice intonation, impatience with questions … Although these behaviors are not always intentional, they are still disruptive.
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www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlas-ex515.html
March 01, 2013 - patient was identified by the clinician as needing improvement in one or more of the four unhealthy behaviors … Patient-specific health behavior and demographic information was entered by the CHERL based on self-report … eligible patients (those identified by the clinician as needing improvement in one or more unhealthy behaviors … patient was identified by the clinician as needing improvement in one or more of the four unhealthy behaviors … community health educator referral liaison (CHERL): A primary care practice role for promoting healthy behaviors
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www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlas-ex514.html
March 01, 2013 - patient was identified by the clinician as needing improvement in one or more of the four unhealthy behaviors … Patient-specific health behavior and demographic information was entered by the CHERL based on self-report … eligible patients (those identified by the clinician as needing improvement in one or more unhealthy behaviors … patient was identified by the clinician as needing improvement in one or more of the four unhealthy behaviors … community health educator referral liaison (CHERL): A primary care practice role for promoting healthy behaviors
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyex10.html
July 01, 2018 - patients, families
Use of whiteboard found positive impacts on patient's perceptions of nursing behaviors … received higher ratings of their communication style and exhibited more patient-centered communication behaviors … than controls. 183
Intervention intensity had a clear relationship to improvements in physicians' behaviors
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www.ahrq.gov/teamstepps-program/curriculum/team/implement/teach-coach.html
February 01, 2024 - In discussing Slide 49, “The Coach as a Role Model,” point out that effective coaches must model the behavior … Modeling the teamwork behaviors being trained and reinforced will not only demonstrate the behavior to … the team members, but also highlight the acceptance of the behavior in the environment. … in sustaining the behaviors in daily practice. … Effective coaches have integrated team behaviors into their own practice and coach by example.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Cunningham_11.pdf
January 29, 2008 - safety incidents could be
caused by a number of factors, Leape’s taxonomy reflects specific problem behaviors … Additionally, nontargeted precautionary behaviors increased as a
result of the intervention, including … Geller and Johnson31 propose using a list of
behavior-based expectations to specifically target behaviors … Patient rating data gained from
discharge surveys may also lead to pinpointing caregiver behaviors in … OBM can increase and maintain
desirable behavior, but it is necessary to define the behaviors that need
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.pdf
June 02, 2025 - The following list identifies behaviors to help clinicians build partnerships with patients and families … Guide to Patient and Family Engagement :: 2
Throughout the hospital stay
Invitation behaviors: … Invite patients and families to engage
Supportive behaviors:
Support patients and families as they … patient and family to use the white
board
Throughout encounter Throughout encounter
Invitation behaviors … Used “teach back”
Found out how much the patient and family
members wanted to know
Supportive behaviors
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_6-coaching.pptx
July 01, 2023 - performance of the behavior to the team members, but also highlight the acceptance of the behavior in … Feedback from coaches should be about behavior, not about an individual. … Coaches should describe behavior in a specific, objective way and not be judgmental. … Acknowledge desired teamwork behaviors and skills through feedback. … Its primary purpose is to reinforce desired behaviors and modify undesired behavior.
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_6-coaching.pptx
July 01, 2023 - performance of the behavior to the team members, but also highlight the acceptance of the behavior in … Feedback from coaches should be about behavior, not about an individual. … Coaches should describe behavior in a specific, objective way and not be judgmental. … Acknowledge desired teamwork behaviors and skills through feedback. … Its primary purpose is to reinforce desired behaviors and modify undesired behavior.
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_6-coaching-speaker-notes.pdf
July 01, 2023 - of performance of the behavior to the team members, but also
highlight the acceptance of the behavior … Feedback from coaches should be about behavior, not about an
individual. … Coaches should describe behavior in a specific, objective way and
not be judgmental. … • Acknowledge desired teamwork behaviors and skills through feedback. … • Its primary purpose is to reinforce desired behaviors and modify undesired
behavior.
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_6-coaching-speaker-notes.pdf
July 01, 2023 - of performance of the behavior to the team members, but also
highlight the acceptance of the behavior … Feedback from coaches should be about behavior, not about an
individual. … Coaches should describe behavior in a specific, objective way and
not be judgmental. … • Acknowledge desired teamwork behaviors and skills through feedback. … • Its primary purpose is to reinforce desired behaviors and modify undesired
behavior.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/pruprev/erepguide_slides.pptx
December 01, 2014 - Meal Intake Weight
Loss ≥5% in Prior 30 Days Urine Bowel# Bed Mobility Transfer Toileting Change in Behavior … * An asterisk will display next to the number of behaviors if the behaviors recorded during the current … The resident has not had behaviors documented previously
The behaviors required medication intervention … Two or more behaviors for the report week were different from behaviors documented the prior week
None … Change Report for a resident who triggered for High-Risk Nutrition but has incomplete bladder and behavior
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruprev/handouts.html
April 01, 2016 - Weight > Loss ≥5% in Prior 30 Days
Urine
Bowel#
Bed Mobility
Transfer
Toilet- ing
Change in Behavior … Resident 7
243
4
X
Note:
If three or more behaviors … for a resident were documented during the current week, then the number of behaviors will display. … An asterisk (*) will display next to the number of behaviors if the behaviors recorded during the current … report week are different from behaviors recorded during the prior week