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Showing results for "behaviors".

1. Clarifying Objectives When Promoting a Health Care Quality Report | Agency for Healthcare Research and Quality
   talkingquality.ahrq.gov/talkingquality/distribute/promote/clarify.html
   November 01, 2018 - Affect the behaviors of health care consumers. … unless it influences specific behaviors. … Here are the important behaviors for a promotional campaign to focus on: Accessing the report. … So driving these behaviors has to be a primary goal of your campaign. … So you have to keep the last three “use” behaviors in mind as you design your promotional efforts.

2. Facilitator Notes | Agency for Healthcare Research and Quality
   talkingquality.ahrq.gov/hai/cusp/modules/apply/ac-cusp.html
   December 01, 2012 - understanding risk and human behavior. … How were these at-risk behaviors handled? … behavior each should be managed appropriately. … the chances the behavior will reoccur … It is critical to reinforce behaviors that will reduce risk and deter behaviors that increase risk.

3. Facapplycusp (doc file)
   talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/facapplycusp.docx
   September 04, 2012 - How were these at-risk behaviors handled? … How were these reckless behaviors handled? … Slide 6 SAY: To improve outcomes, human error, at-risk behavior, and reckless behavior each should … the chances the behavior will reoccur. … It is critical to reinforce behaviors that will reduce risk and deter behaviors that increase risk.

4. Tailoring Digital Technologies To Improve Outcomes Among Minorities With Chronic Conditions | Agency for Healthcare Research and Quality
   talkingquality.ahrq.gov/funding/grantee-profiles/grtprofile-schoenthaler.html
   March 01, 2024 - Associate Director of the Center for Healthful Behavior Change New York University Langone Health … Interventions to support self-management behaviors among patients with chronic conditions are essential … Antoinette Schoenthaler, Ed.D., associate director of the Center for Healthful Behavior Change at New … congregation-specific dashboards, and helped them provide counseling and health education to motivate behavior … paper index cards, but her web-based platform helped LHWs see changes to blood pressure readings and behavior

5. Is Your Organization Ready for TeamSTEPPS™? (pdf file)
   talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/readiness/tsreadiness.pdf
   August 01, 2005 - necessary to shape and maintain the targeted safety or teamwork behavior changes. … • Be able to effect changes in work patterns, behaviors, and the environment. … To become accepted practice, positive teamwork behaviors and improvements in processes and outcomes … This ties the new team behaviors to an existing initiative. … the behaviors themselves.

6. Is Your Organization Ready for TeamSTEPPS™? (pdf file)
   talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-3-readiness-form.pdf
   August 01, 2005 - necessary to shape and maintain the targeted safety or teamwork behavior changes. … • Be able to effect changes in work patterns, behaviors, and the environment. … Will your institution be able to reinforce and reward positive teamwork behaviors and improvements in … This ties the new team behaviors to an existing initiative. … the behaviors themselves.

7. TeamSTEPPS 2.0 Module 9: Coaching Workshop
   talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule9.pptx
   April 10, 2006 - It's all those active, just-in-time things that reinforce a new behavior. … Modeling the teamwork behaviors being trained and reinforcing the desired behaviors demonstrates the … performance of the behavior to the team members, but it also highlights the acceptance of the behavior … Feedback from coaches should be about behavior, not about judging an individual. … Coaches should describe behavior in a specific, objective way and not be judgmental.

8. Information Items | Agency for Healthcare Research and Quality
   talkingquality.ahrq.gov/teamstepps/readiness/informationitems.html
   April 01, 2016 - necessary to shape and maintain the targeted safety or teamwork behavior changes. … Be able to effect changes in work patterns, behaviors, and the environment. … measures needed for sustaining continuous improvement of processes and fostering positive teamwork behaviors … Will your institution be able to reinforce and reward positive teamwork behaviors and improvements in … To become accepted practice, positive teamwork behaviors and improvements in processes and outcomes need

9. Applying the Lessons of Social Marketing to a Quality Report | Agency for Healthcare Research and Quality
   talkingquality.ahrq.gov/talkingquality/distribute/promote/social-marketing.html
   June 01, 2019 - applied extensively, and with considerable success, in efforts to encourage/discourage specific health behaviors … Starting With Behaviors Applying social marketing to the promotion (and even the design) of comparative … In the context of health behaviors, there is a defined behavior that is defined as desirable (getting … The behaviors you are trying to influence are subtler: Accessing the report. … Applying Social Marketing in Health Care: Communicating Evidence to Change Consumer Behavior.

10. TeamSTEPPS, Module 9: Coaching Workshop (Instructor Guide) (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/igcoaching.pdf
    February 22, 2014 - ROLE MODELING BEHAVIOR SAY: Effective coaches must role model the behavior they intend to … performance of the behavior to the team members, but also highlight the acceptance of the behavior … Coaches should provide feedback when the behavior is still fresh in the team member’s mind. … Feedback from coaches should be about behavior, not about an individual. … Coaches should describe behavior in a specific, objective way and not be judgmental.

11. Concept: Conflict in Teams | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html
    July 01, 2023 - Disruptive behavior among staff should be actively discouraged. … Almost all organizations have guidelines for acceptable behaviors to assist staff in better identifying … , reporting, and managing behaviors that cause disruption. … Types of disruptive behavior include condescending language or voice intonation, impatience with questions … Although these behaviors are not always intentional, they are still disruptive.

12. Tips and Suggestions for Enhancing Organizational Readiness | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps/readiness/abouttips.html
    April 01, 2016 - This ties the new team behaviors to an existing initiative. … Identify ways that the TeamSTEPPS behaviors can be incorporated into existing work processes within the … For example, TeamSTEPPS behaviors can be used during normally occurring handoffs to enhance information … Ask them to help launch the effort, agree to followup on progress, reinforce key behaviors, and exhibit … the behaviors themselves.

13. Improving Antipsychotic Appropriateness in Dementia Patients (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/carnahan.pdf
    January 01, 2014 - Improving anti-psychotic agent use in nursing homes: development of an algorithm for treating problem behaviors … Responding to challenging behaviors in dementia: the IA-ADAPT project. … Responding to challenging behaviors in dementia: the IA-ADAPT project.

14. Strategy 2: Communicating for Improve Quality (Tool 5) (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
    February 10, 2011 - The following list identifies behaviors to help clinicians build partnerships with patients and families … Throughout the hospital stay Invitation behaviors: Invite patients and families to engage Supportive … behaviors: Support patients and families as they engage Include the patient and family as members … patient and family to use the white board Throughout encounter Throughout encounter Invitation behaviors … condition Used “teach back” Found out how much the patient and family members wanted to know Supportive behaviors

15. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - far more unpleasant activities, such as responding to complaints and managing unsatisfactory staff behavior … Another problem with developing standards is that some of the behaviors are hard to describe. … Use these guidelines to identify job-specific behaviors. … Crystallize these behaviors into scripts and protocols. (Read about the use of talking points.) … Puts words to your behaviors.

16. Module 2: Obtaining Organizational Buy-in and Support | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
    August 01, 2022 - In a punitive culture that does not strive to understand potential underlying reasons for behaviors, … Slide 9 Say: To improve outcomes, human error, at-risk behavior, and reckless behavior should … to verify the system encourages healthy, risk-reducing behaviors. … It is critical to reinforce behaviors that will reduce risk and deter behaviors that increase risk. … Individual staff must recognize when they are engaging in at-risk behavior and how their behavior might

17. Leveraging Cultural Change to Reduce Urinary Catheter Use | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
    December 01, 2017 - Culture is made up of the values, beliefs, underlying assumptions, attitudes and behaviors shared by … but are not reflected in observed behavior.” … (Schein, 2010, pp. 24, 27) Image: Pyramid with the top level saying Behaviors, middle level Beliefs … Desired Behavior: Round to assess catheter appropriateness Observed Behavior: Do not participate … Sense-making of patient safety events and high reliability result from an explicit plan to engineer behaviors

18. TeamSTEPPS Fundamentals Course: Module 4. Leading Teams | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps/instructor/fundamentals/module4/igleadership.html
    March 01, 2019 - Modeling appropriate behavior and reinforcing and rewarding appropriate behavior when it is exhibited … Reinforcement of what went well and how the team can repeat the behavior or plan the next time. … Reinforced team behaviors and successes with the team.   … In addition to conflict, other disruptive behaviors can affect the effectiveness of teams. … Role model and effectively cue team members to use prescribed teamwork behaviors and skills.

19. TeamSTEPPS 2.0 Readiness Assessment | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps/readiness/index.html
    August 01, 2015 - important for leaders to understand their role in sponsoring, evaluating, enabling, or modifying the behaviors … necessary to shape and maintain the targeted safety or teamwork behavior changes. … Be able to effect changes in work patterns, behaviors, and the environment. … Will your institution be able to reinforce and reward positive teamwork behaviors and improvements in … To become accepted practice, positive teamwork behaviors and improvements in processes and outcomes need

20. Section 2: Explanation of Mutual Support Key Concepts and Tools | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps-program/curriculum/mutual/tools/index.html
    June 01, 2023 - Mutual support, which is commonly referred to as "backup behavior" in the teamwork literature, is critical … Patient/family Repeat expressions of concern to other team members about unusual behaviors of a patient … Exerted through assertive and advocacy behaviors when patient safety is threatened. … Enhanced by leaders who encourage and model mutually supportive behaviors.