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pcmh.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
January 01, 2020 - improve team
performance and effectiveness through
lessons learned and reinforcement of
positive behaviors … purpose of improving team performance
Feedback should be:
• Timely – given soon after the target
behavior … has occurred
• Respectful – focuses on behaviors, not
personal attributes
• Specific – relates to … a specific task or
behavior that requires correction or
improvement
• Directed toward improvement … tasks or assignments, as appropriate
Conducts briefs, huddles, and debriefs
Role models teamwork behaviors
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pcmh.ahrq.gov/cpi/about/organization/nac/asch.html
March 01, 2024 - adoption of new pharmaceuticals or medical technologies, the purchase of insurance, and personal health behaviors
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pcmh.ahrq.gov/cpi/about/otherwebsites/integrationacademy.ahrq.gov/index.html
August 01, 2013 - This care may address mental health and substance abuse conditions, health behaviors (including their
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pcmh.ahrq.gov/news/blog/ahrqviews/high-quality-behavioral-healthcare.html
December 01, 2022 - SHARE:
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News
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AHRQ Views: Blog posts from AHRQ leaders
Addressing Today’s Steep Challenges of Providing High-Quality Behavioral Healthcare …
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pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4.html
August 01, 2022 - : normal error, at-risk behavior, or reckless behavior. … (Table 1)
Table 1: Behavior Classification
Normal Error (Human Error)
At-risk Behavior
Reckless … Behavior
Inadvertent action such as a slip, lapse, or mistake. … Manage by:
Removing incentives for at-risk behaviors. … Reckless behaviors are unacceptable, very rare, and not tolerated .
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/debrief-emergency-dept-guide.pdf
August 31, 2023 - As the team notes what went well, beneficial
behaviors and strategies are reinforced.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-team-performance-tool.pdf
May 31, 2023 - Models teamwork behaviors
Comments:
Overall Rating – Leadership
4.
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pcmh.ahrq.gov/teamstepps-program/curriculum/situation/tools/monitoring.html
June 01, 2023 - Effectively
Cross‐monitoring actions include providing feedback and keeping track of fellow team members’ behaviors
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pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module2/ebteamstruct.html
March 01, 2014 - anticipate the needs of other team members; dynamically adjust to a changing environment, including changing behaviors … cope with the effects of illness; improved adherence to treatment recommendations; improved health behaviors … Cycles and synchrony: the temporal role of context in team behavior. In: Mannix E, Neale M, eds. … Taxonomic efforts in the description of leader behavior: a synthesis and functional interpretation.
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pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module6/slmutualsupp.html
July 01, 2018 - Enhanced by leaders who encourage and role model mutual support behaviors. … Exerting assertive and advocacy behaviors when patient safety is threatened. … → Two-Challenge Rule or DESC Script
Interpersonal Conflict
(Hostile and harassing behavior) → DESC
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pcmh.ahrq.gov/teamstepps/primarycare/index.html
February 01, 2015 - Version [ - 30.22 KB] )
Cross-Monitoring ( PDF Version [ - 33.89 KB] )
Mutual Support Behaviors
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pcmh.ahrq.gov/teamstepps/officebasedcare/handouts/obstool.html
December 01, 2015 - Role models teamwork behaviors
Comments:
Overall Rating—Leadership
2.
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pcmh.ahrq.gov/patient-safety/reports/engage/interventions/medmanage.html
June 01, 2023 - These tools will also help to identify patient behaviors that may be putting patients at risk for an
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pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
March 01, 2020 - that provides training, coaching, and consultation on the use of motivational interviews to promote behavior … unique "Stages of Change:"
Precontemplation is the stage in which there is no intention to change behavior … Action is the stage in which individuals modify their behavior, experiences, or environment in order … For addictive behaviors, this stage extends from six months to an indeterminate period past the initial … Stages of change across ten health risk behaviors for older adults.
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pcmh.ahrq.gov/teamstepps/instructor/essentials/implguide.html
November 01, 2018 - necessary to shape and maintain the targeted behavior changes. … Integrate
Goals and Objectives: The goal of Phase III is to sustain and spread improvements in teamwork behavior … Specific objectives are to integrate teamwork behaviors and tools into your daily practice, monitor the … Leaders, champions, and coaches continue to monitor and coach teamwork behavior among staff members. … Positive teamwork behaviors and improvements in processes and outcomes are reinforced and rewarded.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule1.pptx
January 01, 2011 - So let me ask you, what team behaviors helped you make the longest chain? … Mutual support is your backup behaviors that allow teams to become self-correcting. … Have you observed these behaviors?
What was the result? … Have you observed these behaviors?
What was the result? … In these cases, an effective team structure and caregivers trained in team behavior would have mitigated
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/finklestein.pdf
December 19, 2014 - increase in diabetes
medication literacy was associated with
improvements in patient attitudes and behaviors
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module2/ebteamstruct.pdf
January 01, 2012 - the needs of other team members; dynamically adjust to a changing
environment, including changing behaviors … cope with the effects of illness; improved adherence to treatment recommendations;
improved health behaviors … Cycles and synchrony: the temporal role of context in team behavior. In:
Mannix E, Neale M, eds. … Taxonomic efforts in the description of leader behavior: a
synthesis and functional interpretation.
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pcmh.ahrq.gov/teamstepps/instructor/reference/tmpot.html
March 01, 2014 - Role models teamwork behaviors
Comments:
Overall Rating – Leadership
4.
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pcmh.ahrq.gov/teamstepps-program/curriculum/situation/overview/index.html
June 01, 2023 - Situation monitoring is the process of actively scanning behaviors and actions to assess elements of