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Showing results for "behaviors".

1. Seeking the Right Balance: Addressing Behaviors That Undermine a Culture of Safety (pdf file)
   pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-sept2015.pdf
   January 01, 2015 - Seeking the Right Balance: Addressing Behaviors That Undermine a Culture of Safety 9/9/2015 Seeking … the Right Balance: Addressing Behaviors that Undermine a Culture of Safety September 9, 2015 … Research and Organizational Behavior. 2006;27:175-222. … Balance Beam Studer Group and Vanderbilt Center for Patient and Professional Advocacy, Unprofessional Behavior … Slide 36 Reports of Unprofessional Behavior Anesth: Dr. __ rushed…said to team setting up for surgery

2. Clarifying Objectives When Promoting a Health Care Quality Report | Agency for Healthcare Research and Quality
   pcmh.ahrq.gov/talkingquality/distribute/promote/clarify.html
   November 01, 2018 - Affect the behaviors of health care consumers. … unless it influences specific behaviors. … Here are the important behaviors for a promotional campaign to focus on: Accessing the report. … So driving these behaviors has to be a primary goal of your campaign. … So you have to keep the last three “use” behaviors in mind as you design your promotional efforts.

3. Tailoring Digital Technologies To Improve Outcomes Among Minorities With Chronic Conditions | Agency for Healthcare Research and Quality
   pcmh.ahrq.gov/funding/grantee-profiles/grtprofile-schoenthaler.html
   March 01, 2024 - Associate Director of the Center for Healthful Behavior Change New York University Langone Health … Interventions to support self-management behaviors among patients with chronic conditions are essential … Antoinette Schoenthaler, Ed.D., associate director of the Center for Healthful Behavior Change at New … congregation-specific dashboards, and helped them provide counseling and health education to motivate behavior … paper index cards, but her web-based platform helped LHWs see changes to blood pressure readings and behavior

4. Facilitator Notes | Agency for Healthcare Research and Quality
   pcmh.ahrq.gov/hai/cusp/modules/apply/ac-cusp.html
   December 01, 2012 - understanding risk and human behavior. … How were these at-risk behaviors handled? … behavior each should be managed appropriately. … the chances the behavior will reoccur … It is critical to reinforce behaviors that will reduce risk and deter behaviors that increase risk.

5. Concept: Conflict in Teams | Agency for Healthcare Research and Quality
   pcmh.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html
   July 01, 2023 - Disruptive behavior among staff should be actively discouraged. … Almost all organizations have guidelines for acceptable behaviors to assist staff in better identifying … , reporting, and managing behaviors that cause disruption. … Types of disruptive behavior include condescending language or voice intonation, impatience with questions … Although these behaviors are not always intentional, they are still disruptive.

6. Applying the Lessons of Social Marketing to a Quality Report | Agency for Healthcare Research and Quality
   pcmh.ahrq.gov/talkingquality/distribute/promote/social-marketing.html
   June 01, 2019 - applied extensively, and with considerable success, in efforts to encourage/discourage specific health behaviors … Starting With Behaviors Applying social marketing to the promotion (and even the design) of comparative … In the context of health behaviors, there is a defined behavior that is defined as desirable (getting … The behaviors you are trying to influence are subtler: Accessing the report. … Applying Social Marketing in Health Care: Communicating Evidence to Change Consumer Behavior.

7. Facapplycusp (doc file)
   pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/facapplycusp.docx
   September 04, 2012 - How were these at-risk behaviors handled? … How were these reckless behaviors handled? … Slide 6 SAY: To improve outcomes, human error, at-risk behavior, and reckless behavior each should … the chances the behavior will reoccur. … It is critical to reinforce behaviors that will reduce risk and deter behaviors that increase risk.

8. Information Items | Agency for Healthcare Research and Quality
   pcmh.ahrq.gov/teamstepps/readiness/informationitems.html
   April 01, 2016 - important for leaders to understand their role in sponsoring, evaluating, enabling, or modifying the behaviors … necessary to shape and maintain the targeted safety or teamwork behavior changes. … Be able to effect changes in work patterns, behaviors, and the environment. … Will your institution be able to reinforce and reward positive teamwork behaviors and improvements in … To become accepted practice, positive teamwork behaviors and improvements in processes and outcomes need

9. Coaching Workshop: Classroom Slides | Agency for Healthcare Research and Quality
   pcmh.ahrq.gov/teamstepps/lep/coaching/lepslcoaching.html
   December 01, 2012 - Demonstrate desired behaviors and skills. … Make adjustments to behaviors based on feedback. … Acknowledge and reinforce desired behaviors when observed. … Helps people understand and accept the effects of their behavior on others. … Limited: Does not include team member's decision to change behavior.

10. Tips and Suggestions for Enhancing Organizational Readiness | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps/readiness/abouttips.html
    April 01, 2016 - This ties the new team behaviors to an existing initiative. … Identify ways that the TeamSTEPPS behaviors can be incorporated into existing work processes within the … For example, TeamSTEPPS behaviors can be used during normally occurring handoffs to enhance information … Ask them to help launch the effort, agree to followup on progress, reinforce key behaviors, and exhibit … the behaviors themselves.

11. Using Simulation in TeamSTEPPS Training: Classroom Slides | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps/simulation/simulationslides/simslides.html
    June 01, 2019 - Accurate measurement Include process and outcome measures Capture behaviors Debriefing … Contexts should be appropriate for eliciting the team behavior of interest. … Provides more than one opportunity to demonstrate behaviors. Creates reliability. … Overt actions or errors versus failing to demonstrate a particular behavior. … The event sets or behavior categories can be used to structure discussion.

12. TeamSTEPPS Limited English Proficiency Module, Coaching Workshop: Classroom Slides (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/coaching/lepslcoaching.pdf
    July 26, 2012 - information to teammates and the patient/family efficiently and effectively  Demonstrate desired behaviors … team orientation  Request clarification or additional information as needed  Make adjustments to behaviors … and skills  Encourage and provide feedback for improvement  Acknowledge and reinforce desired behaviors … :  Avoids terms such as “good” and “bad”  Helps people understand and accept the effects of their behavior … on others Limited:  Does not include team member’s decision to change behavior 11 TEAMSTEPPS

13. TeamSTEPPS Limited English Proficiency Module: Coaching Workshop Slide Handouts (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/coachslhandouts.pdf
    July 25, 2012 - information to teammates and the patient/family efficiently and effectively  Demonstrate desired behaviors … team orientation  Request clarification or additional information as needed  Make adjustments to behaviors … and skills  Encourage and provide feedback for improvement  Acknowledge and reinforce desired behaviors …  Avoids terms such as ―good‖ and ―bad‖  Helps people understand and accept the effects of their behavior … on others Limited:  Does not include team member’s decision to change behavior 11 TEAMSTEPPS

14. Appendix B. Detailed Research Domain Framework Definitions and Classification Rules | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/healthsystemsresearch/hspc-research-study/appendix-b.html
    June 01, 2020 - Personal Preferences and Behaviors. … Personal Preferences and Behaviors. … study, since examining HIV risk factors probably includes examining personal behaviors. … ) preferences or behaviors.   … Behaviors.

15. Section 2: Explanation of Mutual Support Key Concepts and Tools | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps-program/curriculum/mutual/tools/index.html
    June 01, 2023 - Mutual support, which is commonly referred to as "backup behavior" in the teamwork literature, is critical … Patient/family Repeat expressions of concern to other team members about unusual behaviors of a patient … Exerted through assertive and advocacy behaviors when patient safety is threatened. … Enhanced by leaders who encourage and model mutually supportive behaviors.

16. Is Your Organization Ready for TeamSTEPPS™? (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-3-readiness-form.pdf
    August 01, 2005 - necessary to shape and maintain the targeted safety or teamwork behavior changes. … • Be able to effect changes in work patterns, behaviors, and the environment. … Will your institution be able to reinforce and reward positive teamwork behaviors and improvements in … This ties the new team behaviors to an existing initiative. … the behaviors themselves.

17. Is Your Organization Ready for TeamSTEPPS™? (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/readiness/tsreadiness.pdf
    August 01, 2005 - necessary to shape and maintain the targeted safety or teamwork behavior changes. … • Be able to effect changes in work patterns, behaviors, and the environment. … To become accepted practice, positive teamwork behaviors and improvements in processes and outcomes … This ties the new team behaviors to an existing initiative. … the behaviors themselves.

18. Module 2: Obtaining Organizational Buy-in and Support | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
    August 01, 2022 - In a punitive culture that does not strive to understand potential underlying reasons for behaviors, … Slide 9 Say: To improve outcomes, human error, at-risk behavior, and reckless behavior should … to verify the system encourages healthy, risk-reducing behaviors. … It is critical to reinforce behaviors that will reduce risk and deter behaviors that increase risk. … Individual staff must recognize when they are engaging in at-risk behavior and how their behavior might

19. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - far more unpleasant activities, such as responding to complaints and managing unsatisfactory staff behavior … Another problem with developing standards is that some of the behaviors are hard to describe. … Use these guidelines to identify job-specific behaviors. … Crystallize these behaviors into scripts and protocols. (Read about the use of talking points.) … Puts words to your behaviors.

20. TeamSTEPPS 2.0 Module 9: Coaching Workshop
    pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule9.pptx
    April 10, 2006 - It's all those active, just-in-time things that reinforce a new behavior. … Modeling the teamwork behaviors being trained and reinforcing the desired behaviors demonstrates the … performance of the behavior to the team members, but it also highlights the acceptance of the behavior … Feedback from coaches should be about behavior, not about judging an individual. … Coaches should describe behavior in a specific, objective way and not be judgmental.