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monahrq.ahrq.gov/sops/about/patient-safety-culture.html
March 01, 2022 - healthcare practitioners and other staff throughout the organization that influence their actions and behaviors … Patient safety culture can be measured by determining the values, beliefs, norms, and behaviors related
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monahrq.ahrq.gov/teamstepps-program/curriculum/mutual/overview/index.html
July 01, 2023 - Key Concepts
Mutual Support
Also called "backup behavior," mutual support involves team members assisting … Timely— given soon after the target behavior has occurred. … Respectful— focused on behaviors, not personal attributes. … Specific— related to a specific task or behavior that requires correction, improvement, or reinforcement … Patient focused— addresses impact of team behaviors on the patient's well-being.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
February 19, 2014 - It should be about behavior. … • Respectful and related to behavior?
– Yes. … Disruptive behavior among staff should be actively discouraged. … , reporting, and managing
behaviors that cause disruption to patient safety. … Resources are available to help address disruptive behavior.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-4-slides.pptx
February 28, 2022 - Enhanced by leaders who encourage and model mutually supportive behaviors. … Exert assertive advocacy behaviors when patient safety is threatened. … Two-Challenge Rule
Interpersonal Conflict
(Hostile and harassing behavior)
DESC Script … Support
A constructive approach for managing and resolving conflict
Describe the specific situation or behavior
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monahrq.ahrq.gov/teamstepps-program/curriculum/situation/tools/safe.html
June 01, 2023 - Attempting to “fix” behaviors of others without an awareness of the factors that may be causing them … I’M SAFE calls attention to underlying causes that may explain concerning behaviors or provide alerts
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monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
December 01, 2022 - Recognize particular behaviors that inhibit effective communication (e.g., talking too fast, using medical … Measure the effect of behaviors that promote effective communication (e.g., confirming understanding
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monahrq.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
January 01, 2020 - improve team
performance and effectiveness through
lessons learned and reinforcement of
positive behaviors … purpose of improving team performance
Feedback should be:
• Timely – given soon after the target
behavior … has occurred
• Respectful – focuses on behaviors, not
personal attributes
• Specific – relates to … a specific task or
behavior that requires correction or
improvement
• Directed toward improvement … tasks or assignments, as appropriate
Conducts briefs, huddles, and debriefs
Role models teamwork behaviors
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monahrq.ahrq.gov/ncepcr/research/behavioral-health/index.html
February 01, 2024 - Skip to main content
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monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/debrief-emergency-dept-guide.pdf
August 31, 2023 - As the team notes what went well, beneficial
behaviors and strategies are reinforced.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-team-performance-tool.pdf
May 31, 2023 - Models teamwork behaviors
Comments:
Overall Rating – Leadership
4.
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monahrq.ahrq.gov/antibiotic-use/acute-care/improve/behavior-changes.html
November 01, 2019 - Acute Care Hospital Toolkit
Develop and Improve Stewardship Program
Effective Behavior … Antibiotic Stewardship Program (Part 1)
Antibiotic Stewardship Program (Part 2)
Effective Behavior … Ambulatory Care Toolkit
Long-Term Care Toolkit
Making Effective Behavior … antibiotic stewardship (AS) interventions and to change prescribing habits
Describe successful AS behavior … https://www.ahrq.gov/antibiotic-use/acute-care/improve/behavior-changes.html
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monahrq.ahrq.gov/teamstepps/lep/traintrainers/lepslimp.html
December 01, 2012 - Behaviors to change.
Training logistics. … Processes
Activities
Practices
Behaviors
Attitudes
Return to Contents … Level 3: Behavior: Did the participants change their on-the-job bahevior based on what they learned? … Level 4: Outcomes (top level): Did the change in behavior positively affect the patient?
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monahrq.ahrq.gov/news/blog/ahrqviews/high-quality-behavioral-healthcare.html
December 01, 2022 - Skip to main content
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Careers
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monahrq.ahrq.gov/ncepcr/building-community/integrationacademy.html
December 01, 2023 - Skip to main content
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monahrq.ahrq.gov/cpi/about/otherwebsites/integrationacademy.ahrq.gov/index.html
August 01, 2013 - This care may address mental health and substance abuse conditions, health behaviors (including their
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monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule1.pptx
January 01, 2011 - So let me ask you, what team behaviors helped you make the longest chain? … Mutual support is your backup behaviors that allow teams to become self-correcting. … Have you observed these behaviors?
What was the result? … Have you observed these behaviors?
What was the result? … In these cases, an effective team structure and caregivers trained in team behavior would have mitigated
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/finklestein.pdf
December 19, 2014 - increase in diabetes
medication literacy was associated with
improvements in patient attitudes and behaviors
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monahrq.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4.html
August 01, 2022 - : normal error, at-risk behavior, or reckless behavior. … (Table 1)
Table 1: Behavior Classification
Normal Error (Human Error)
At-risk Behavior
Reckless … Behavior
Inadvertent action such as a slip, lapse, or mistake. … Manage by:
Removing incentives for at-risk behaviors. … Reckless behaviors are unacceptable, very rare, and not tolerated .
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module2/ebteamstruct.pdf
January 01, 2012 - the needs of other team members; dynamically adjust to a changing
environment, including changing behaviors … cope with the effects of illness; improved adherence to treatment recommendations;
improved health behaviors … Cycles and synchrony: the temporal role of context in team behavior. In:
Mannix E, Neale M, eds. … Taxonomic efforts in the description of leader behavior: a
synthesis and functional interpretation.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/tmpot.pdf
February 28, 2014 - Role models teamwork behaviors
Comments:
Overall Rating – Leadership
4.